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My Flower Tree Complaints & Reviews

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Last updated Feb 19, 2024
Complaints 1117
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My Flower Tree reviews & complaints page 55

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S
Shraddha dhole
from Mumbai, Maharashtra
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did not receive my flower order

Address:Mumbai City, Maharashtra, 400706

Hello,

My order has not been delivered today as on expected destination nerul navi mumbai as u can see below:
Your a/c 533778 is debited with inr 1545.00 on[protected]:08:04 pur/myflowertreeebs/mumbai/myflowertreeebs/seq no[protected]. Call [protected] (If in india) if you have not done this transaction.

As it is not delivered today i want refund for the same as you have gievn false commitment. And...
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A
Achyut Hazarika
from Kolkata, West Bengal
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my order is not delivered

Website:www.myflowertree.com

I ordered a "teddy on top" product for valentine's day and i opted the delivery date as 14th feb 2018. My order id is (#[protected]. Now it's 9:39 pm and i have not received any information about the delivery. Customer care number is not connecting, no response from support, nothing. This is the worst website i have visited. My luck was so bad i ordered in this website. I am thinking of going to the consumer court to teach them a lesson....
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R
Rahul Shrivastawa
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item not delivered

Website:www.myflowertree.com

Hello Team,

I have booked order on[protected] with below order details as mentioned in the same day delivery .

Since many hours customer care is not responsive or either replying to my emails .

Order number # 340483
Email ID # [protected]@hotmail.com.

Since this has not been delivered as promised I expect a refund .

Could you please assist in the same br...
+1 photos
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T
Tinunihal
from Indore, Madhya Pradesh
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not delivered my order

Website:myflowertree.com

I ordered flowers on flower day from my flower tree.com on 7/02/2018 the product was not delivered. Customer service is so poor they r not giving any delivery status or not receiving any of my call. What to do very disappointing website as i want to give surprise to my husband. How to ask them for refund. Or at least they must delivered it on next day....
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S
Somendra Soni
from Gorakhpur, Uttar Pradesh
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not receiving any call of mine

They don’t know how to make a business mother ###er people not receiving any call even I’m not anable to track my order today is rose day 7/02/2018 and I have placed a order for my girl friend she’s not in my town she’s in Jaipur today for her family function tomorrow she’s come back in my home town again but they bloody mother ###er not giving me any response ### your service ### your sisters...
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pandit shikha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no update on my purchasing

Address:New Delhi, Delhi
Website:www.Myflowertree.com

I have ordered rakhi for my brother to ahemdabad. I made the payment online through paytm of 495 rs order was confirmed from them. I received confirmtion mail order num is 298111. Delivery date was on same day 6-aug. After that i did not receive any call any mail regarding my order status. I send mails no reply from their side. I called on customer care nums many times no one picking up the call. Around 12:00am in night i received a sms that...
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N
nesharma27
from Chhota Udepur, Gujarat
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the cake is not delivered yet and birthday is over.

I ordered a cake on 05.08.2017 for 06.08.2017 with order id #297908 from myflowertree.com. The birthday is over and the cake is not delivered yet. This is the worst online service i have faced. The customer care service is not even working. Every time i tried to call a computerized voice instruct to wait and not even a single call of mine is answered. I need my amount to be refunded. Kindly resolve my problem and let me know....
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J
Julia D
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery service

Address:Mumbai City, Maharashtra, 400080
Website:www.myflowertree.com

Wanted to send a gift to mom and dad and ordered cupcakes. The cupcakes themselves were not bad but the guy who delivered them behaved like a rude fraudster. He insisted on coming inside the house and asked for extra money for the delivery. My parents are quiet people and his behaviour gave them lots o[censored]npleasant impressions. My present was spoiled because of the awful delivery guy! The online tracking was also invalid, not giving proper...
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K
Kumar2407
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not delivered what i ordered

Address:560103
Website:Delivery Order

Never go to my flower tree again in my life.. Worst experience ever... They are not delivering what i order in their website... And saying that it will be deliver within 3 - 4 working days... I requested all the customer don't ever book you order from this website since this website will play with sentiment and emotion, and when i try to cancel my order, they are not ready to refund my money...
They are not stand on their commitments...
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Sucheeth Bhandari
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Company misleading on delivery date

Address:Thane, Maharashtra, 401105
Website:www.myflowertree.com

I ordered some flowers for mothers day. They promised to deliver during Mothers day. The flowers are still not delivered. To my surprise, I got a sms stating the flowers are delivered. When I looked the online portal, it does mention delivered.

I have been following up with the myflowerteam since yesterday and they kept promising on Chat (with a guy named Nitin) that it will be delivered on 14th.

Now ( few...
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BishtNeha
from Noida, Uttar Pradesh
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Same day non delivery after payment | non responsiveness

Address:New Delhi, Delhi, 110022
Website:www.myflowertree.com

I placed my order 289626 on 14th May around 1400 hours and immediately got an email too confirming same day delivery.

I am forced to write an email since none this was the least cooperative and most non responsive experience from a delivery website I have come across ever. I chased the Live Chat and registered numbers all day without any success besides getting standard messages of "out for delivery" or "in process" till 2300...
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Sheena Gour
from Chennai, Tamil Nadu
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Bouquet delivery

Address:600125

The bouquet i received was not in proper condition, the flowers weren't fresh, no proper wrapping, and few flowers were missing. The picture shown on the website was completely different from what i received. When i complained about the same they seemed irresponsive, i had to send multiple mails in order to get their reply and they made me wait for 2 days without any proper information about the state of my complaint. When i tried reaching...
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wilycool
from Mumbai, Maharashtra
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Order not delivered as per scheduled date

Address:Mumbai City, Maharashtra, 400072
Website:www.myflowertree.com

Hi

My order no 283162 ordered on 14th feb for same day delivery has been delivered yet.

Have send multiple emails and phone calls no response.

As my discussion with the customer care shruti delivery was to taken care same evening and one of the order wud be delivered in 2 - 3 days.

I need a full refund.

Wilson Mascarenhas
[protected]...
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Summaiya Rais
from Noida, Uttar Pradesh
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Product not delivered on the given day

Address:New Delhi, Delhi, 110025

My order number is 283328 I have ordered red roses which was to be delivered on 14/02/2017 but didn't get delivered poor customer service hold is too long no response plz have the order cancel and my amount refund amount deducted is 565 plz help.I had planned surprised for my husband.whole day wasted.worst customer service.couldn't set connected.worst website.should be deleted.they claim to be number 1...
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M
mahdi_mirza
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Flowers not delivered

Address:New Delhi, Delhi
Website:myflowertree.com

I had placed an order - 275634 and it wasn't delivered. Initially they agreed to return the money but now they have showed their true colors. It was the recipients birthday and I had called her multiple times that day and so did many of my colleagues. Myflowertree.com are cheaters, please do not but anything from their website instead go for a brand name. At least u wont be cheated.

Please see the e-mail below
[protected][protected]-----...
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A
Aprajita12
from Sadabad, Uttar Pradesh
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Delivery timing

Address:282005

Sir, i m very disaapointed with your service! I have placed an order with number 263658 and since then only trying to contact your representatives but no response yet! Not even a confirmation call! My order has not been dispatched yet! I have placed an order in morning 10 and its almost 4 pm and i didnt received any call, nd i when i m trying to contact via calls emails no reapose i got! My money is gone and the day is about to end, it was...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201307
Website:Myflowertree.com

I have placed an order of flowers, vase and one red wine bottle on 05-may-2016 to myflowertree site, order number was 253615 and the total amount deducted was inr 2894.
Delivery was supposed to be done on 07-may-2016 and it was delivered also on the same day but not exactly same as what is was shown on their website and payment receipt. I am attaching my payment receipt and the flowers and vase which were delivered to me both the...
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Address:Bangalore, Karnataka

Order Confirmation # 213703 Service Provider : MyFlowerTree Date of Order : 10th May Date of Delivery as agreed by Service Provider : 10th May 2015 Date of Delivery (Actual) : 11th May 2015 Problem Stmt : Since the Service Provider(SP), did not deliver the product on 10th May, i have sent an email to SP to cancel my order and return the amount but they did not hear and still they deliver the product next day and which is not requested/agreed....
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BeSt BuDdy Raj
from Mumbai, Maharashtra
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Poor service with quality

Address:Gurgaon, Haryana

On of my friend book a cake with flowers with greetings today for my birthday n delivery boy promised her to do delivery at mid night around 12 o clock but delivey boy come around 12:30 although i check he have only cake not any other like my flowers and greeting however i call him customers care UDIT pick my call and i tell him this is happend with my order number but delivery boy not on time although i said where my complete order to give...
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A
ankit_2k
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worst service ever.

Address:Hyderabad, Andhra Pradesh

they have played very well with the emotions of people. i am very unsatisfied with the service which they have "still failed to provide". i had ordered through order no. 200339 for mid night delivery for which they even charged me. but no delivery has been made till now. and even i have had no communication from their side. and when i call all my calls go unanswered. if it is not possible for them to provide any service they atleast they...
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