Myntra.com Complaints & Reviews

I had placed an order# 119049553796564297601 of Dressberry sweater from Myntra. Delivery person did not contacted me and I got status as delivery attempt failed in my orders history of Myntra app. It was not delivered to me till given date of delivery by them after which I contacted Myntra customer support. Two days later they cancelled order mentioning internal issue as reason. Just because I had ordered at a discounted price, my order was cancelled. I feel cheated and when contacted they said that they can do nothing about it! Is this the way customers should be treated? I was very disappointed and angry at the same time. I will take this issue across platforms and even to the court if they do not come up with a proper resolution.

When I order the product it has mentioned hassle free return but when I placed return order, serial code is not matching so service guy refused to pick up the order. I placed return request again.

.I had ordered Deyann kurta from myntra whose order number 119006808992657891301, price 1436/- but myntra gave very wrong item when i wanted to return it myntra didn't return me the same for many days but when date 13/ Same return from same xpressbess Curiar on 12/2021, .But myntra did not refund me, after all, I have done myntra's fraud camplain in national consumer grevance, whose docket number is 3160680, please myntra customer care if you are a little ashamed, then give me a refund of Rs.1436/-, myntra fraud with me.

The order was made of HRX by Hrithik Roshan
Lifestyle Men Medieval Blue Rapid-Dry Solid Jackets
Size: S
Due to not liking of quality it was exchanged for
United Colors of Benetton
Men Olive Green & Navy Blue Colourblocked Hooded Sweatshirt
Size: M
the Return could not take place because the delivery boy said-
1. There is no price tag
But now we have found price tag so we want exchange.
2. The product quality
It is as same as before and was not worn therefore we need exchange.

I have raised this complaint multiple times and every time new person come and tell me your problem will be resolved within 48 hours.
But the problem is still not resolve and it's continuing from October 1st week.
Now they are saying my account will never be recoverable I need to create new account and they will not do anything for it.
I was the Elite member and they are not giving me any benefits. Fake promises and fake benefits.
email id linked to myntra : [protected]@yahoo.com

I received the product but shoe fit is not good so I returned. They rejected the review saying product quality is not good. I just tried it once and not event stepped out of my home.

On 30 November 2021, Myntra Delivery agent brought opened package thus, had tampered with our product. When we refused to accept, he snatched the package, ran away yelling verbal abuses. This is regarding complaint no. IN[protected]. Case managers Sumaiya and Surya Prakash said on call that action (suspension etc.) will be taken against delivery agent due to his rude and illegal behaviour, however, in final written resolution of complaint, there's no action against delivery agent. Myntra blatantly ignores illegal practice and behavior against a CUSTOMER by an employee (delivery agent) of their company/business. If company is not interested in taking a strict action, then don't lie that they will.
After this, I called and raised multiple tickets over the course of 2 weeks but all were closed without reading and without any resolution.
This company employs criminals who sell opened, used products and try to loot from CUSTOMERs their hard earned money. This company is engaged in fraud and malpractice. Mine is one of the many cases where it's clear Myntra treats its CUSTOMERs like ###. No one should purchase from a company which has become the subject of infamy.

I received my shoes on the same expected date with poor packing and they are large size so I request for return on the same day I received them. I got confirmation for returning the same and I called the delivery boy within 1hr for return. He checked out shoes and tags everything was good nothing was missing but later on the next day my refund was declined because of a quality check.

Yesterday I got a call from +[protected] this no. And he's saying that "Sir I've your product with me and also he confirmed me that there is no defects found also they found price tag which they claimed for.
And after some time he told me that he's sending a new notification in my Myntra account In which I've to select return option (without any product) and then they provide my refund.
So I followed all those process and today I'm getting a call from delevery person who's asking me to return the product.

Afterall I just wanted to say that these things are happening and we customer are suffering with this.

Order ID # 1190480 [protected]

Order ID # 118742868012345006703

Product name: "Yuris Women Pink & White Printed Kurta with Palazzos"

Amount to be refund: rs 923

As soon as I recieved parcel from myntra . I had reported regarding the missing product and the customer care guy register the complain then they told me to wait then I recieved a message "Request for Refund is declined" and the issue is closed .I tryed again by reopening the issue but my request has been declined again finally I made a call to customer care same answer we cnt help your request has been declined. Again I reopen the issue they disabled my account I am unable to login to my account .So then I am reporting here Kindly solve the issue .

I have not recieved the refund of CK White jeans yet its showing its processed on 9th november but no credit in the bank account attached.

Furthur the reference id given to me is not valid in bank.They are unable to track for the same.

I need urgent help on it as Rs.5599 is still pending.

Plenty of emails sent to myntra on support id and call done but no helo till now.I want urgent help on the same or furthur i will escalate the matter

Myntra Order ID # 1189960 [protected] cancelled but refund amount not credited

On December 1st, 2021, I placed an order on myntra worth Rs.1597 through phonepe SBI account. The issue is amount got debited but order not placed. Phonepe states that transaction was successful with myntra but myntra denies it, they say they didn't get money. Help me as soon as possible....

I had placed an order of Rs 7311 with Myntra on 18.11.21 via Mobiwik upi through my Indian bank account number. However the order was not placed. After many communications with Indian bank and Myntra, I am still not getting back my money. Indian bank has stated that upi transaction is successful. Myntra has reported that payment not received by them so contact bank. I am stuck. Upi reference id was[protected]. Kindly help in getting my...

I had ordered an HRX pair of shoes from Myntra and it was never delivered. The order was out for delivery and the status changed to Delivered, I called the delivery guy on the mentioned number and he said that he will deliver the order the next day and had mistakenly changed the status. Couldn't contact him afterwards and Myntra is refusing the claim.

I have my order getting delivered on 19th dec. I will be out of town from 18th dec for longv duration. so could it delivered befre 18th dec.
Tracking no of my order: ML[protected]

Hello,

I am Racheet Mehta Mobile [protected]

This is shame and pathetic on the part of such a big brand Myntra that eats customers money. How much will you fall just for sake of few money

Order No. 117968045000601379603

Delivery agent mobile: [protected] and [protected]

1) I requested for exchange of product. But my sandals from Bigfoxx were picked up by delivery agent but neither i got any exchange or did I get any refund in my bank account

2) Morever my account was blocked by team for foolish and baseless reasons so that i cannot ask for refund

I request you to kindly grant me my refund of Rs529/- in bank account and give me valid reason for my account block.

Kindly treat this as a final notice/warning as I have been following up multiple times with customer support team giving me nonsense excuses. Failing to which i will have to proceed for legal action

This matter will escalate further to consumer court so end this thing here and refund me my money

Thanks & Regards,
Racheet Mehta

‌I ordered bulk products from MYNTRA. I have to receive 8 products on 30th Nov but I received only 3 items out of that. They didn't deliver the products I ordered which worth almost 5000rs but marked them as delivered. When I complained the same and asked for refund, they took 10 days to investigate and finally said that they had delivered the products and couldn't refund the amount. Their own delivery boy was the proof that products were missing but they are not considering that. Even when I asked them for the proofs they have, they are not willing to disclose due to security policies.

I had placed an order for fossil watch which i recieved damaged. The product amountef to 10, 172 when i asked for a refund they said it wouldnt be returned since it was given from the fresh lot and shipped.

Myntra sent me incomplete article and after that they are not arranging pick-up for the same as well as not refunding my money.