Myntra.com Complaints & Reviews

Same issue happened for me too.. i purchase boult audio for the offer price of 899 on 23/12/2021.. i recieved courier on 31/12/2021. i just opened the box and i seen an crushed box of noise air buds and a an invoice copy of other customer. i shown it with delevery boy and he said they have nothing to do raise a complaint with myntra. At the moment i raised complaint and today 04/01/2022 i recieved their message that .. From their side no issue and the product was packed after quality check. and footage shows its packed. i dont know what they are doing while quality checking. i recieved an empty pack of other product and some other customers invoice. they rejecting my complaint. This product has no COD and return policy available.. I am cheated by myntra online shopping app.. Never trust these app. they are asking for unboxing video for refunding.. Is all customer are taking unboxing video for uploading on youtube.. i asked for package video and they were never send that to me.

I have ordered some products from long time. I didn't receive them on time. I ordered the product during the time when there was offer. And now the delivery of products has been cancelled without any consent. I am very disappointed with such action. Looking forward to provide me same products at same price on which i have ordered.

We have placed an order for a headphone on 26th of Dec 2021 still we r not receiving yet it has reached to courier point in Aizawl, Mizoram but they are refused to deliver we've got 3 times message from Myntra they are going to deliver on that day..but the delivery people will just give a single miss call and hang up before we pick up the call..then once we call back they never received a call.. this is very disappointed .. we love Myntra the product and everything but the delivery agent are 👎 .. please take action about this

My Order ID # 1192543 [protected] . I had ordered 2 earrings. The first one which was a black and yellow earring came on 31st Dec 2021. When I opened the box, the earrings were missing. The cover was not tampered and not taped. Still the product was missing. I informed your customer care via chat service. Today I got a call from someone shruti [protected] from Myntra. She said that u have investigated and found there is no mistake and the earrings were delivered. What nonsense are you talking. Do you thing that a customer who is shopping from you since several years will falsely complaint for 300rs. I am not at all happy. Want my money back or the earrings. Pls call me on [protected]

This is with reference to the refund of Roadster jeans and Ether Jeans from the order ID#1189394 [protected] dated 24th November, 2021, the amount of both these products is same ₹799 and ₹799 respectively.
Till today, I have received the refund amount of ₹799 for only one of these products i.e. Ether jeans as clarified by the myntra team (which got reflected in my account on 29th November, 2021) but not for Roadster jeans and have been following up with the myntra team regarding the same since 3rd December, 2021 regularly.

So, I requested for the bank reference number of Roadster jeans from them but on checking with the bank (Axis Bank) and Myntra support team it came into notice, that the bank reference number i.e. 74056631331133016609504, provided by the myntra team for roadster jeans (the refund of which is still pending)is same as that of ether jeans (the refund for which has been credited in my account).And there is no unique bank reference number assigned to Roadster Jeans.

From this, it can be concluded that some mistake has been made at Myntra’s end for generating and processing the refund of Roadster jeans, and it can be clearly stated that no refund has been initiated for Roadster Jeans from their side.
I constantly persuaded the issue with their team and every time they give a new date by which the issue will get resolved but till today i.e. 4.01.2022, my issue stands unresolved.

Every time explaining the same problem to a different person from their support has brought me harassment and humiliation as they say every-time that the refund for both the products has been issued and their is no problem at their end but as the bank confirmed that only one of the refund amount of 799 has been processed by their team. I have been constantly calling and taking a follow up since 3.12.2020 but they have been fooling me since a month by saying that they will resolve the issue but haven’t done it till date and postpone date every time.

Hoping that my complaint would be heard the consumer forum and I will get my refund of Rs.799 for Roadster jeans from Myntra.

Sir, I had ordered a ladies jacket from myntra which was red in colour. But myntra sent a pink color to me. So then I exchanged it and ordered a ladies night suit. But when the delivery boy came, he told me that the ladies jacket you are exchanging has a color change. I told him that I am exchanging it only because I had ordered its color red. But I have been given pink. Then he checked the bar code of that jacket. Which was absolutely right. Then he told me everything is fine from your side. And now I will go to my center and send the information of your product. A message will come to you. Then you call myntra. Then your product will be exchanged. I did the same. But when I called him, he said that we had sent the product after checking with us. Now your product will neither be exchanged nor returned. My product is kept the same as they sent. I have mailed them many times but no reply is given. If he had spoiled the red color, then how did pink come to me? This means that I have set up a jacket making factory at home, which I changed the color of the jacket. I said when your delivery boy gave me the product, did he open it in front of him and show that ...we are giving you this color product in the envelope. In this way, they will send any junk and say that we had sold the right product. I am asking him for clarification. But they are not giving any answer. Related documents attached with complaint.

Dear Sir/Madam,

It is highly painful to express my problem here, I was constantly contacting myntra customer care cell but all are remain waste. My Complain is, i ordered Luise Phillips Men's Suit on 18 Dec 2021 While, sale on myntra from 17-23 Dec 2021.

On Dec 28 2021 I have received my product exactly 9:45 AM from DELHIVERY Corrier Services in yellow brown colour paper packet in dilapidated condition at same time, while removing the one side gum stick (plastic tap) for unboxing the product. i had seen that empty suit cover was inserted with packet instead of Louise Phillips Men Suit.
Quickly, I went to told delivery boy but he went away immediately. I raised a complain through customer care on 29 Dec 2021 customer care advised me to wait for two days till 31 Dec 2021.

On 31 Dec 2021 the customer care person told me that the right product has been delivered to you from our side. Whereas packet containing the empty suit cover was delivered me instead of Louise Phillips Men's Suit which I ordered.

I was continuously contacting the myntra customer Care cell but no solution.
Therefore this is last warning from my side to myntra team.
Still I am saying that I got empty suit cover instead of Louise Phillips Men's Suit (Rs. 10500)
Please Treated this matter is most urgent otherwise I will take legal action. This is a matter of 10500/-

Unable to return a product because of 2 day return policy. Product was supposed to be delivered on 31st dec and other on 1st jan. I made return on 2 nd jan as I was out of town for a week. Product got delivered around 27 dec and they are now not accepting return as it got delivered 4 days early so return closed

Myntra Did Not Available COD Before Even My First Order

I am dropping my message here as I was not able to get any help using the normal support channel.

order number - # 1189800 [protected]
item-DRAPE IN VOGue Women Navy Blue & White Printed Night suit Size: L
cost- 1299

I had ordered a few items and out of which one item was not delivered but was marked as delivered. I had raised this concern to the team but the team was not able to help me and kept telling me that I had to raise it within 5 days. How would I know that the item was marked as delivered when I never got it and I had lost my grandfather that time and we were in a grieving process. So, I hope you understand that was not the time I can check the app to figure out what got delivered and what not.

You can check my account, I have been ordering so much. Why will I lie that only one item is not delivered ? Doesn't make any sense to me. Also, It was the delivery partner's mistake who did this and didn't deliver the product. This might be a packaging mistake as the same order had 2 same products out of which one was canceled and one had to be delivered. Not sure what was the reason but I didn't receive this item and expect a refund for it.

Can you please help me over here?

Today on 1st January 2022 I received my order of a wide leg blue high rise jeans of brand Tokyo Talkies around 10:30am. When I tried it the jeans was hugely oversized so immediately requested a return of the order and refund of my money back. On the same in the evening around 5:30-6pm the delivery agent came and took the order after checking tags intact in the jeans. At night I'm getting a message stating that I have used the jeans and the tags are missing. How is that possible and why will I wear those when those jeans don't fit me. And Myntra is trynna bluff me. I want my money back.

I don’t have receive my percel yet
First they said that o got ky parcel on 29th december 2021
But today its 1st january 2022
If you are nit able to deliver my parcel than cancel my order
If someone asked about my experience i gave -5 to this site
Its my frist time experience
Nd i hate it
I am not gonna shopping again from this site

I have ordered one loafers but due to size mismatch I have requested for replacement with proper size and by today courier man came at my house and after checking of previous delivered item and refused to replace with reason that the Company Price Tag was not found on previous delivered item.

I received previous delivered item without price tag I have also explain this to delivery man and he also spoken with his supervisor Mr.Chirag but both are not agree for exchange/replacement. I have much requested to this person that the company not provided price tag with delivered item. You can ask your company and take confirmation but they didn't heard my request and not delivered my item.

My order number is #119214010388869599203. i have return requestes 2 days ago. but still no pick up till now. i have contacted the delivery boy twice he is not intersted. kindly help to close this matter

I had ordered Inc. 5 footwear for me on 2nd week of Dec 2021 and a sweatshirt+boxers for my brother 10th December. It was already long time and I haven’t got any update on it but when I opened the app to check the status it was already cancelled with reasons stating: cancelled due to unforeseen circumstances. I am sure that’s not the case because I was getting my other orders delivered. My question is on integrity and reliability of Myntra....

Status is updated. I will exchange my product because size issue so please update my order status.Order ID # 1192558 [protected] . Please update fast update

My products is delivered but shipping order status is updated. I will exchange my product because size issue so please update my order status.

I have ordered the Decathalon women's jacket from Myntra on 18th December, and it was showing on the site that on 20th December the order has been shipped, and it will be delivered on 30th December. But neither has the order is not delivered yet nor has there been any update to date.

Had order Men Black Solid Reversible Puffer Jacket of size L. that didn't have price tag attached to that jacket but one "TAX INVOICE " was inside the parcel
I needed a larger size and hence raised an return request due to size issues on the same day of the delivery.

Myntra rejected return request and said that without a price tag they can't pick up the jacket. What will i do now?Please solve this issue as soon as possible.
Myntra should have verified the seller or the product before shipping it

I have received damaged and refurbished product which i have already informed your representative on call after unboxing of the product. Your representative open this complain and told him to please mention that i have received the damaged and refurbished product. This is not the good service gesture which I am receiving from Myntra with the help of Opening Sale/Discount and deliver the damaged + refurbished product.
Please look into the pictures and as there it is damaged and with so many scratches it is looking that it is refurbished product. I will acknowledge if you replace this with the NEW Watch. As i have paid for New product Not the REFURBISHED PRODUCT.