Myntra.com Complaints & Reviews

Myntra excutive ka call aya tha paise refund krne k liye aur bank se paise kl liye [protected] is no se mere 10000 mere account kt gye hai...paise mile na mile pr kuch kro Inka

Don't get my refund yet.its about from one month.experience with cutomer support team is very bad.

It would be nice if you could kindly provide me with the sender name and details of the Myntra package I received today (20.12.21).order number[protected]-5372903.. packet I'd - [protected]

My name is Shashank Srivastava, I took the nick shoes from the myntra. What was found was in poor condition and its quality was also not good. Whose number is[protected]-7524903. Whose rate is Rs 2032, the company is not taking the return of my shoes, while there is a 30 day return policy. please i want my 2032 rupees back...
Name: Shashank Srivastava
Mobile no. [protected]
Email id: [protected]@gmail.com

Hi. So i had two orders and both of them the money got debitwd and i contacted gpay they are saying its successfully transacted to myntra but myntra texted that the payment failed for both of the items. Idk what to do now. There customer care is pathetic idk how to contact.

My name is Shashank Srivastava, I took the nicke shoes from the myntra. What was found was in poor condition and its quality was also not good. Whose number is[protected]-7524903. Whose rate is Rs 2032, the company is not taking the return of my shoes, while there is a 30 day return policy. please i want my 2032 rupees back...

My order was cancelled.payment is done by UPI but in Myntra app show payment is cash on delivery please refund my payment. nhi to order deliver kro ya paise do kuch to kro 15 ko order ki kiya tha abi tk kuch ni kiya kitni br complaint kre.cancel hone k bd payment kyu accept krte ho payment accept krte ho to atleast order to deliver kro kuch kro...

I bought a product wrogn jacket but after one used it's zip is broken.Order ID # 118976095793528036103.

I have placed an order for celio pack of two t-shirts but only one t shirt is received. They are not sending other t shirt

This is the second time that I'm facing a very uncomfortable experience with Myntra. The product ordered and the product delivered is completely different. The previous product was also not accepted and no refund was initiated too. Which is completely UNACCEPETED AND INTOLERABLE.

This is a very suspicious behavior, as the wrong product which was delivered had MAGNETIC TAGS still present for the products while it had the CORRECT invoice . Please see that I get my refund ASAP.

Oder details:
Date of order: 14th DEC 2021
ORDER ID:[protected]-4571403
ITEM NAME: IMARA Women Black & Beige Printed Straight Kurta, Size L

Attaching ordered Product with label and the product which was received.

Please address this asap. This highly keeps the customers unhappy and severely tarnishes the reputation of the company.

Regards,
Gayathri

I placed an exchange request for my Mango jeans on 8 December 2021 from Myntra. It arrived on (11th December). I decided to return it because it was a used pair of jeans. I requested for the return on 13th December. I clearly remember not misplacing any tags or anything that came with the product. The pick up was next day. I told courier guy that these are used jeans then he refused to take it and told me to file a complaint. I filed a complaint. After that a message was sent on my mobile saying my return request was "put on-hold" as it "failed to pass the quality check".
I called up the customer care and they informed me that the courier guy said that the product didn't pass quality check. Now why the hell would I do that? Remove the tags? What do you guys take a customer for? I have done shopping from other e-commerce sites and have never faced such a thing. It's you people who had sent a defective product. I should have opened the packet in front of the delivery guy, is it? If the product was undamaged when it left your warehouse, then why on earth am I not getting my money? I want my money back! Stop duping people like this. I want the refund.

@myntra

I ordered 5 jewellery accesories worth Rs 4000 and 4 of them were completely damaged and unusable on arrival. I placed return request the next day and the same was accepted by the seller. However, 2 days later, the pickup agent refused to pickup the damaged item and rejected the return. Since then, I have been chasing Myntra over the last 2 weeks for return, however they keep telling my query will be resolved in 24 hours and now they are saying the return window is over. Completely unexpected & absolutely shocking from Myntra.
Order ID # 118988111443931894801
Complaint ID # IN[protected]
@MyntraSupport If you could have the courtesy to respond.

Longtime member here. I had ordered a shirt, prepaid order. Cancelled order as the delivery timeline was too long. Now I find that my account is blocked and cannot login. Customer care is not at all helpful. Please help.

Registered mobile number :[protected]

Hi,
I have placed an order from myntra on 17th dec 2021, which is expected to deliver on 4th Jan 2022, which is too late.
I request for an early delivery of the above, I need it on or before 30th Dec 2021, as it is very very urgent for me.
Order ID # 1191630 [protected]

Kindly help in resolving this!! I'll be highly obliged!

Thanks & Regards
Yusra

I placed my order on 4th Dec and was expecting delivery by 18th Dec. It was shipped after 6 days of placing order and is stuck on shipped status since then. It is now showing order is delayed. It has already been 15 days since I placed my order. I used to get my order within 7days. 15 days are too much and still I don't know whether they will deliver it not. Plus there's no cancel option in it.

I have received a platform heels from anyone on my address and I have no clue on who is the sender. Request you to provide the details. Attaching the order details for reference

I returned my order as i received from Myntra with all the tags intact without using the product, later they sent mail to me that my refund won't be processed as it failed in quality check.
The person who collected the return didn't said anything about the product that it isn't correct or bad in quality.
What quality check parameters the product failed in i have no idea, they haven't even mentioned anything. And they stated that issue is resolved.

I want my refund for the Product.
Return Id: [protected]

So i ordered a pink tokyo talkies dress from myntra few days back. I have been a regular buyer and I never faced any problem but this time when I received my product it was defective. Immediately i placed a return but the delivery boy isn't accepting it he says that myntra needs to approve the product first. I tried to speak to their customer care service but haven't got any problem resolved till date. This is very bad. I need my refund back. I didn't pay for a defective product. Also to mention all the tags are intact and the dress is unused.

I had returned the sweater as I did not like the fit of the product and had size issues on trail. But a while after the return pickup was done I got a message from Myntra saying that the return was kept on hold as it failed the quality check. Now I was surprised with that because as soon as I opened the product I did the trail and place the return request then how come it failed the quality check when I returned the product as it came to me. Customer service of Myntra was of no help and later I got the message saying that the product will be reshipped to me. Now I did not do any quality check when the product arrived so now as per their saying I have no option but to think that they sent me a used product and now wants to throw it on my face in the name of failed quality check. I want my money back and I am never going to shop with Myntra because I have shopped with many e-commerce websites but never faced such problem. I am not going to come under your blame game and shut my mouth when there's no fault on my side.

Order ID # 1190918 [protected]
Name- Gajendra Singh Rathore (select customer)
I had ordered football shoes (adidas men yellow xghosted football shoes) from myntra for 3k approx.
I didn't use them ever. They had just been sitting idly in my hostel room for a few days as i was home.
When i got back, i decided to return them as i found even better shoes on myntra itself.
I requested a return within the return window.
The delivery person came the following day to pick up the order.
He refused to take them even when they had been opened for the first time in front of him.
Even the sole of the shoes had not been scratched or rubbed (pictures have been attached for everyone to see).
The delivery person asked me to talk to the customer care.
I have talked to about more than 5 customer care executives, none of them seem to understand the issue but after the call disconnects, there is a message from myntra that your query has been resolved.
It is very frustrating as neither can i use the shoes now nor can return it.
This is happening with me, although of the fact that i am a regular customer from myntra.
I have also registered a written complaint but to that also the same reply i have received that your query has been resolved when actually it's the same as it was the day before.
Please myntra help me with this.
Please don't break the trust of your loyal customers.