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Myntra.com Complaints & Reviews

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Last updated Mar 2, 2024
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Myntra.com reviews & complaints page 96

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J
Juho
Dec 11, 2021
Dec 11, 2021
This thread was updated on Dec 11, 2021
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Missing product- Michael Kors

Regarding Order ID # 1190385 [protected] I have received missing product and I had complained regarding Missing Product against subjected Order ID# on 5 Dec 2021 and on 8th we have received the update that the tkt has been closed as team Myntra has not found any thing in their investigation and they are sorry but they can't help us on this issue.

Requesting you to check and help in resolving my issue as a customer I have...
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Siya07!
Dec 11, 2021
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Return

Ibought Benetton pink sweatshirt from Myntra.Applied for return on 4dec2021 for return.Since then waiting for piece to be returned.Called pickup person 100 times on number given by Myntra but in vain.Today he replied the call and assured to pickup before sunset today but hasn't come till yet.If you don't have to pickup then return our money....
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Kayenat yasmeen
from Mumbai, Maharashtra
Dec 11, 2021
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Delivery executive being a jerk.

So I was supposed to get an exchange, we were almost humiliated by the delivery executive in front of guests. He has no audacity and doesn't know how to speak to a woman. I wonder what would have happened if my sister was alone at home. I want a written Apology from that delivery guy or I would take proper actions. Thankyou....
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Irfan Ibrahimkutty
Dec 11, 2021
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Delay in Pickup and Refund (Both are pending)

Address:Karnataka

Hi,
My name is Irfan Ibrahimkutty.
I had purchased bata fishermen sandals and requested for a refund.
My product has not been picked up till today.
I have called your customer care and they told me to wait till so and so dates.
Such a bad service from your side.
How long i have to wait for a solution very bad guys.
I want to communicate with your senior team.
The delivery team available...
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G
Gaura_1999
Dec 11, 2021
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Account deactivated and orders not completed

I ordered a product from myntra but received a wrong one. I asked them to return but that didn't happen and they deactivated my account. I asked them to share details and reason for that but they refused my request. My pending orders are also not completed and they have even refused me to return my myntra cash....
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Akash0101
Dec 11, 2021
Dec 11, 2021
This thread was updated on Dec 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Quality check failed (return)

Address:Nehru vihar delhi

I had ordered nike shoes on 8 November from myntra. It arrived early (9th November). I decided to return it because it was used shoes. I requested for the return on that next day. I clearly remember not misplacing any tags or anything that came with the product. The pick up was next day.I told corrier guy that these are used shoes then he refused to take it and told me to file a complaint.I filed a complaint After that a message was sent...
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Ishaan Joshi
Dec 10, 2021
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Theft and fraud done by Myntra.

I had order a product on Myntra last month and the delivery date was 28 Nov 2021, but it got delayed and the next delivery date was 7 Dec 2021. Again on 7 Dec 2021 the product was delayed and on enquiry they told me that it got lost and if I want the product I need to re order the product and the term of payment will be COD. Finally I received the product 9 Dec 2021 when I opened my package it was found that the wrong product has was delivered....
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Davidlalawmpuia
Dec 10, 2021
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Refund not received Online Shopping

I have ordered Marks and Spencer pant from Myntra. The item was received but I returned it. Refund of ₹ 1, 124/- was initiated by Myntra on 19.11.2021. They send me my bank reference number, ie. 30001013241308130043750. Till today, the refund is not credited to my account. I contact Myntra many times, they told me that they already initiated and it was up to the bank from there on. So, what should I do now?

My bank account...
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R
radha
from Hyderabad, Telangana
Dec 10, 2021
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Order Jean's

I have order on 2nd December 2021 and it was returned on 4th December and refund initiated by dem amount was not reached to my bank account...
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I am a frequent customer of MYNTRA and i have bought many many products . In last few days i ordered many items. Unfortunately some products size is not fit to me or some don't have quality as per expectations. In sch cases we have no other option other than returning or exchanging the product. Now my myntra account is blocked for reason best known to the myntra team, even without informing me or giving any warning that my account will be...
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Address:B2, sarv nagar, cp mission compound, jhansi

I ordered a kurta set from libaas collection from myntra ORDER ID- 118789925586141873701 but due to some reasons i wanted to return that order so i applied for a return request on 17 november 2021 and the return was picked up from me on the same day and on that day only i received a message from myntra that the refund money will be reflected in my bank account within 3-5 business days. But after almost 5 days when i did'nt get my money back...
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ravikiran.a.n shetty
Dec 9, 2021
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Coupons/ Gift Vouchers Fraud

I was trying to do a first order from my new number. I was holding gift vouchers and I wanted to use these vouchers using my new account.
I added both first order coupon, gift vouchers and went ahead with payments. On payment app, the payable amount was without gift vouchers amount. Because of that I have to decline payment. Now the order got confirmed with COD and gift vouchers got credited to Myntra credits.
This way they...
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riya0919
from Bhopal, Madhya Pradesh
Dec 9, 2021
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After Return of the Product, Product quality check failed

Website:myntra.com

I have raised a return request for shoes as size was not correct and for exchange my size was not available. When I returned the product original tag was their on the product and also the invoice and the pick up boy opened the package and clicked the picture in front of me and said this is the procedure but today I received notification that quality check issue. I didn't use the product and original tag was how could this be the issue when...
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Dhanesh2281
Dec 9, 2021
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1 piece of sandal was missing

I have ordered sandals from myntra and i received partial delivery on 1st Dec where 1 piece of sandal was missing and i have raised the request.

I was informed that my issue will be look after before 4th December. But today is 9th December and no call has been received and issue is not yet resolved.

I am making calls every 24hrs And they are giving excuse to wait for more 24 hrs. But no proper response....
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kash17591
Dec 8, 2021
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Product Not delivered / Cancelled without consent

I would like to file a complaint as I have cheated by Myntra . They published an article on their app once I purchased it they did not deliver it and after raising the complaint they cancelled the product without my consent or advising me as to why the product was delayed . When I asked them to redeliver it they simply denied as the price for the product is increased and they can not do anything . Its BAIT and SWITCH . And their staff is...
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Pooja Anirudh Agrawal
Dec 8, 2021
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Return parcel not collected

Address:In

Silver Geomatric tassel drop earings not collected by the courier boy. I did return request before 10-12 days but till date not collected of return parcel....
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Namrata P Rathod
Dec 8, 2021
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No refund credited due to closed bank account number

Address:Pune

Product returned and refund is not credited in my bank account. I have shared a stamped bank statement as requested form there team waited for money for 10days but amount is not credited on there website it show's refunded. So irresponsible team whenever you call their team they will ask to visit bank I visited bank got statement for their record still no solution from their team highly highly disappointed worst customer support to deal with...
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A
Always Pubg
Dec 8, 2021
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Address issue for exchanging products

I want to exchange my product but i can't just because of adress issue. I face this issue more than 2 times....
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Address:Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103,

I had placed an order on Myntra.com with order ID[protected]-6436603. The item was returned but its is been 27 days that they have not refunded the money. A ticket is created with Myntra but no response is received on it:

==== Entire Ticket Details:

Issue Created
IN[protected]

Issue
When will i get my refund?
Status
Open
Issue Details
br...
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My order is delayed and Myntra provides no information about when it can be expected. The expected delivery date for the order on myntra.com is shown as yesterday and there is no update to this, the automated ivr does not have an option to know the status of the order beyond what is displayed on the website and there is no possibility to connect to a customer care professional as well. This is against the right to know the status of my order,...
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