Myntra.com Complaints & Reviews

I have returned some cloths. And got credit of 3141 Rs. Now It's showing 0 amount in credit. I have checked with customer care they are saying credit valid for one year. Why they are not calling person to use it other wise it will lapse. At least they should credit it in account. This is worst policy in Myntra. Who give you rights to take the customers money....

Myntra credit is showing nil balance...I was having 3351 ..suddenly my balance is showing zero ..
Myntra is cheating the customer i got my refund amount on May 2021 Rs 2592 and 759Rs on jun 2021...now they are telling it got expired...I lost 3351 in myntra..please help me regarding this.
Thank you

Men black & white woven design lite racer slip- on sneaker i orderd on 22 december and it was a small size i made a return request but they rejected this i want as early as possible to take the action on that.. as my shoes were totally new with tag and no stain and no smell as per your policy guidelines.
Packet id- [protected]
Invoice no- I0622SA[protected]
Order no[protected]-8336903

I received the product on 23rd of Dec 202 for HRX shoes . I came home and tried the produce late night at home on the same day and it was not in proper fitting as per my feet. So the next day morning it self i placed the request to return it on 24th and the same day the guy came i showed him the product and returned it they way I had received it with the bill.

Since they picked up the product on 24th I placed another shoes of Sketchers the same day and now they are saying I have returned the used product. I am saying how can I use the product when I received it late night and next day the picked up the product. I also spoken with Mr. Saddam Hussain from customer service regarding the same. However he is asking for me to wait and take the product at my place again and then call us back

I wanted Myntra to take the return for my HRX shoes as I already ordered another one for my self

My Order Number is = #1191989 [protected]
Contact No. - [protected]
Email address =[protected]@gmail.com

I received a faulty mochi beige slippers (both slippers are for the right leg) and would like to return it and get a refund. I had previously raised a complaint regarding the product. A return request was made but the courier agent is asking for a serial number in order to return the product. Please help me with the same. I've made a return request through the Myntra app for the second time.

Order ID: 1190136 [protected]

I ordered my Allen solley white colour jacket they sended me wrong product .immediately I called them and Asked them for return .there delivery boy knows nothing he checked the jacket and gone .after that msg pop up that my item is quality checked failed .my money is gone they have done fraud to me .the jacket is gone money too.I have been hold on call for 1 hour atleast I called there manage there supervisor everybody but they all say lie .they have no solution. Now why the hell would i do that? Remove the price tag? What do you guys take a customer for? I have done shopping from other e-commerce sites and have never faced such a thing. What if you had sent a defective product? What then? I did not do a "quality check". If the product is undamaged then why on earth am i not getting my money? I want my money back! Stop duping people like this. I want the refund.
Phone number registered-[protected]

I ordered a watch and was delivered with an empty box by the delivery agent which u opened in front of the delivery guy and handed over to the guy himself as he asked me to raise the query online. I also replied to your support mail and even after 15 days didn’t get any response

Order ID # 1188770 [protected], Order ID # 1189647 [protected], Order ID # 1191377 [protected], Order ID # 1191377 [protected]

I have placed return for my 4 products(In around 20 days duration as order received at different different time) which is not suitable for me from myntra and delivery persons are not taking the return back and updating the fake status from there end.

I raised the same concern with myntra support and they are not responding back and there support members closing the ticket saying we will come back but the status for ticket is resolved, So at the end they are not updating end user properly and not sure they are dealing with this issue or not.
For calling also they are not allowing any direct call for support, they are using callback functionality and I am currently outside india and I ordered for my parents.

**Concern*
This is regarding the return of the product. It is pending from a long time and delivery person not coming and updating wrong status. This is happening with everyone(near to my area) from last 20-30 days. Looks like myntra delivery warehouse persons are not taking care for this. This is a very big problem for us as our money is stuck.
Apart from that myntra order system also behaving weird as there return request automatically canceling and in app it will show just last status as delivered and nothing more. So at the end no one is considering/helping for our request and our orders are stuck and once time reached for returning the product we will not be able to raise the request in system.

I am regular user of Myntra. Last month I changed my mobile phone and after that I am unable to login in my account. An error occur or a message displayed "authentication failed" appear again and again. Please resolve my issue as soon as possible. Thank you

My return request was rejected. I had only tried the product once and all the tags are intact, and the team did not provided any other details. I refuse to believe that the product can be categorized as damaged/used. And even if done, nobody from their team can provide me the exact details and the reason they did it. They keep repeating "used" and "damaged". I want proof of the same, which I know they don't have because the product is as it is.

I order a Bandhgala 2 piece suit and I was out of town when the same arrived . So when I came home I tried it and ii didn't fit me
That's why I made request for return and the product was picked up successfully.
After a week I get to know that my return is on hold as the quality check failed and will be reshipped to me .

They reshipped it after 7-8 days from the pickup .
Then I talked to the customer care and they said nothing can be done
The product cannot be returned or exchanged.
Myntra is cheating as they're forcefully selling the product.
I'm student and I really cannot afford this much of damage .

Customer services are useless
They said they doesn't have any procedure for this . I've all the recordings.
They really can't help.

Order ID # 1190602 [protected]
Manu men navy blue self design Bandhgala 2 piece suit

I want my refund and I won't suggest Myntra to anyone.
They're simply cheating their customers.

I ordered Ethnovogue Black and peach lehenga on dt.19/11/2021. I received parcel ethnovogue golden and black colour lehenga with duppatta on dt.26/11/2021. So I complaint myntra customer care On 26/11/2021 with ticket No. [Incident: IN[protected]]. But, still my complaint not solved. All customer care representative told to wait 24 hours from compliant generated but still today my issue is not resolved. Myntra customer support told me that will get back to you in 24/48 hours. But, after that magic can happen in these 24/48 hours, my ticket can be auto-closed by their CC support. Than i will call them again, and regenerate my ticket via customer care and they close the ticket again, this circus continues.
I chased it for really long, some 1 months, opening/reopening tickets. Finally they said that as per our system, Medam- your order is delivered that is fresh product and that’s why we will consider that only. Sorry we can’t do anything further.
So I have to write on this .Also I share images of my products with brand tags on Myntra customer care. I attached image which I ordered and which I received. It's clearly shows I received different Product. also I didn't like the wrong product which myntra deliverd to me. My 9702 rs is simply a waste and of no use. I already shared all images with tags And I wrote complaint on the same day whenever I received parcel though pickup is pending still date. I confirms that this product is unused and as same as I received the parcel. All tags are attached which it provides to me.
So, please do needful and solve my query as soon as possible.

My order not get placed but amount debited.. I need refund

They have sended me wrong product and denied for refund .they also said we have done reshippment but nothing done I have called them for more then 200 times.
Nothing helped
Account number -[protected]
Name -Honey

Ritesh Aeron
7:16 AM (1 minute ago)
to me

I am one of the routine costumer of Myntra who opted online shopping during covid.
But recently while returning some stuff from Myntra Iinadverently retyrned money to Myntra wallet due to oversight.

Post that I have been chanrged 150 as delivery against every order and during sale periods I have been barred for purchase.

I am feeling harassed and when asked them to return my money back to source they also refused.
Now they have blocked my account and I am not able to use money deposited in wallet.
I tried calling tame several time but not in receipt of any response.
In view of this I request to register a complaint and take appropriate actions for fraud and cheating against Myntra.com, Myntra Designs Pvt. Ltd. Buildings Alyssa Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103.

I have placed my order on 17 dec 21 and it got delivered on 22 dec 21, i was working outside at my office my mom received the order she didn't even open the box i came home at night and opened and saw the product box was totally damaged and the shoes were stained already at the back side of the shoes n quality was also not good so i requested return on the same day i didn't even try for more than a minute and then packed as it was n kept safely and the next day only pick up was done my mother only gave he didn't even took the outer myntra cover package only took the box of shoe it was already broken and at the night i got msg that the return is put on hold due to quality check...now i dont know if that man didn't took care of the broken shoe box and why it got on hold ...I'm very much disappointed, i haven't even used the product it ws already stained n the reason on putting hold was stained product...how can they do like this to their customers

Order 20 december 2021
Delivery date 03 jan 2022 expect date
13 days delivery time. 4 days still stay one location bilaspur HR bad delivery service. 13 days delivery time not acceptable

I placed two orders worth ₹3598 and ₹3571 on 10th December on Myntra app. Due to wrong address I had to cancel both orders except one item worth ₹2204. So now refund of ₹4965 is pending. Myntra’s refund policy says within 7-10 days refund is processed.

But it has been 14 days I have no clue about my money. Myntra’s customer support is not helping either.
I need a quick action.

I want to exchange men 2 pack polo collar tshirt which i ordered in mytra .I received these t shirt today.But this size isnt perfect.So kindly help me to exchange this tshirt as soon as possible.

Hi I'm Vikas I've ordered a highlander white solid sneaker through Myntra.
The size wasn't perfect so I just wanted to exchange the product.i just wore it and just kept it back in the cover. But the delivery guy said that the product was damaged ...but come on why would I damage the product or something there was a slight defect in finishing and he balmed me for that and put my exchange on pending
I don't know if I will get an exchange or not but the delivery guy is a mofo

The item that I had purchased from Myntra was not a fit for me (received it on 28th December). So had requested for a return, on 30th December which got cancelled and I have been placing for return request since then but the dates keep on changing on the app. The return request keeps on getting cancelled, it is 22nd December and the product has to be returned within 28th of December. I have brought the issue to the customer care support and did call them many times but all in vain. The issue is not resolved and it is almost a month now. The correspondences that I received are emails informing me that my requests has been accepted/ cancelled.