Myntra.com Complaints & Reviews

I had placed an order of Rs 7311 with Myntra on 18.11.21 via Mobiwik upi through my Indian bank account number. However the order was not placed. After many communications with Indian bank and Myntra, I am still not getting back my money. Indian bank has stated that upi transaction is successful. Myntra has reported that payment not received by them so contact bank. I am stuck. Upi reference id was[protected]. Kindly help in getting my...

I had ordered an HRX pair of shoes from Myntra and it was never delivered. The order was out for delivery and the status changed to Delivered, I called the delivery guy on the mentioned number and he said that he will deliver the order the next day and had mistakenly changed the status. Couldn't contact him afterwards and Myntra is refusing the claim.

I have my order getting delivered on 19th dec. I will be out of town from 18th dec for longv duration. so could it delivered befre 18th dec.
Tracking no of my order: ML[protected]

Hello,

I am Racheet Mehta Mobile [protected]

This is shame and pathetic on the part of such a big brand Myntra that eats customers money. How much will you fall just for sake of few money

Order No. 117968045000601379603

Delivery agent mobile: [protected] and [protected]

1) I requested for exchange of product. But my sandals from Bigfoxx were picked up by delivery agent but neither i got any exchange or did I get any refund in my bank account

2) Morever my account was blocked by team for foolish and baseless reasons so that i cannot ask for refund

I request you to kindly grant me my refund of Rs529/- in bank account and give me valid reason for my account block.

Kindly treat this as a final notice/warning as I have been following up multiple times with customer support team giving me nonsense excuses. Failing to which i will have to proceed for legal action

This matter will escalate further to consumer court so end this thing here and refund me my money

Thanks & Regards,
Racheet Mehta

‌I ordered bulk products from MYNTRA. I have to receive 8 products on 30th Nov but I received only 3 items out of that. They didn't deliver the products I ordered which worth almost 5000rs but marked them as delivered. When I complained the same and asked for refund, they took 10 days to investigate and finally said that they had delivered the products and couldn't refund the amount. Their own delivery boy was the proof that products were missing but they are not considering that. Even when I asked them for the proofs they have, they are not willing to disclose due to security policies.

I had placed an order for fossil watch which i recieved damaged. The product amountef to 10, 172 when i asked for a refund they said it wouldnt be returned since it was given from the fresh lot and shipped.

Myntra sent me incomplete article and after that they are not arranging pick-up for the same as well as not refunding my money.

Hi Team,

On 10th dec, i have recived one bag and i have shared only 1 otp but 2 bag marked as deliver on that day.

I have raised multiple complained for this but no resolution provided.

Team just reverted that you shared otp and bad delivered but i have not shared any otp and also no bag delivered.

Delivery bog detail : 91-[protected]

Ecom Express Executive [protected] PIN: 69167

Issue No.
IN[protected]
IN[protected]
IN[protected]

Invouce attached for item detail.

This is totally a case of fraud by myntra team or delivery boy.

I need my money back.

Regards
Sachin
[protected]

I had ordered Moda Rapido Women Navy Blue & off-white Striped kurta with palazzo size: S and since it was too tight for me I raised an exchange for the same. I received my exchange on 14th December 2021 but the product was missing palazzo so I raised a complaint for the same. Now Myntra says they'll return me the product price and I can buy the same product with L size but the price of the product has raised by Rs. 300.

This is surely a case of scam since Myntra wants me to buy the product with extra cost

I recently ordered a mojari flat from myntra which i received yesterday. Due to sizing issue i wanted to request an exchange but it showed that the courier services does not allow exchange in our area so i requested a return, literally within two hours of delivery. So today the same delivery agent comes and runs a quality check but denies it and returns me saying there is a white stain which is actually a stitch which is already in the back of the mojari. He told me to request a normal check.
Upon calling the customer service of myntra, the first guy listens to the issue and puts me on hold saying he is asking what to do next. The call gets disconnected and within next two minutes he resolves it without even resolving my issue of normal check or return.

I call again then the same thing happened. They even asked for pictures on this query, the link was broken and was redirecting to myntra homepage. So i sent the picture anyway saying there is no damage. I just want to return n refund, they resolve it again.On the third call, this time the agent helped me.. and then keeps the issue "open" on the website. He told me to wait till 17th dec and that they will contact me to tell me what to do next on my email, till then this issue no./ Registered complaint will be visible on the website until resolved .But when i check an hour later, that entire issue is either removed or deleted or not in records.
I never expected such pathetic service from a reputed company like myntra. I don't even know what to do next?
I have been a loyal customer of myntra since so many years but this what i get, its disheartening.

I have all the call invoice recorded and pictures for proof. But myntra customer service is making me go nuts!

Order ID # 1189391 [protected]
मेने आर्डर 29 नवंबर में रिसीव हुआ ।
मेने जो आर्डर मगाया था उसकी जगह पर कोई और डिफरेंट आर्डर मिला ।
मेने इसकी कंप्लेंट अनेक बार आपके कस्टमर केअर में की आपके कस्टमर के ने ये कहकर माना कर दिया कि हमने अपने वेयरहाउस से सही आर्डर बेजा । हुम् वापस ओर रिप्लेस नही कर सकते ।

अब आप ही बताये की मुझे जो डिफरेंट प्रोडक्ट मिला है उसका में क्या करूँगा ।

I received my order no.[protected]-2937003..on 24 nov and request for return and on 25 nov it was picked up but i hvnt received the refund and on 26nov again came for pick up so i complained to myntra heline and they told it will take 24hour after that also i havnt received the refund so complained again and they told it may take 10 days and now myntra team is saying they cant do anything as its not showing in system..what kind of system they have. as i have proved of pick up..mytra has harrased me so much..return my money back

My myntra account mobile number [protected]
Emaild id [protected]@gmail.com black listed my myntra and they blocked my account and now they are not opening my account
And money present in my myntra credit account that is 47000 rs is also blocked by them
Now customers care are saying they will not unblock account and money will also be not given to me by them
Please help me

I have bought Roadster Hugh top solid sneakers from Myntra on May 2021 which got faded in a short span of time and I contacted them during warranty period but they didn't given me the proper response and now this is December they are not returning the shoes and also not giving me the refund and they deleted my reviews from Reviews section

I have placed an order on 1 Dec 2021. The Order was not placed but the amount (Rs. 5, 806) was debited from my Axis bank account.
The payment was made through Google Pay and the UPI transaction ID is[protected].
The Google transaction ID is CICAgODu2-irLg.
It has been 14 days and I have mot received any kind of refund yet. Talked to Gpay team also, but they said payment was successful from their end.

The Bank need a mail from Myntra that payment has not been received at Myntra's end so the can do the needful in this case.

Let me know if you need any more details from my side.
Thanks.

Payment of Rs.5015 has been debited from my account on 18th of OCT 2021. Payment got failed but the amount debited. Awaited for 7days to get my refund but till now amount not reversed. On contacting Myntra Finance Team, they said amount not received from their end, so contacted bank and informed the issue, from the bank side they are requesting email confirmation from Myntra with Order Number, Order Date and Order amount.

Myntra is not sending the email confirmation ( email to email) confirmation .It has been nearly a month

Though continues call to Myntra CS I am not getting a proper response. Payment of Rs.5015 debited and struggling to get my money back

Need to look in to the the issues on priority / severity basis and send email to email confirmation of not receipt of payment or payback the debited amount of Rs.5015

I paid the order online, still the delivery guy is asking me for money. No company phone number that can be called

When I bought a product cost (rs 2237)return window was 30 days when I raised a return request site showed 7 days return window and closed the return window, I called to customer care multiple time but not resolve my problem.i want to return this product because of its quality.

Sir my order reached in my city yesterday but delhivery agent ask me to pick up it from their warehouse and does not try to deliver single time and talk with me in hot language

I have ordered a kurtha ( kvsfab) costing 2039 rupees on nov 29.. and it was loose fit for me.. so i decided to return it... but my return became late because i was in my quarantine days till dec 10... i returned it on dec 11. I guy picked it up... got a massege of refund initiated... then suddenly got a msg that refund is not applicable because i have entered wrong bank details... then i have entered another bank account... then also they are telling the same... they are just fooling... i want my money back