Myntra.com Complaints & Reviews

I paid the order online, still the delivery guy is asking me for money. No company phone number that can be called

When I bought a product cost (rs 2237)return window was 30 days when I raised a return request site showed 7 days return window and closed the return window, I called to customer care multiple time but not resolve my problem.i want to return this product because of its quality.

Sir my order reached in my city yesterday but delhivery agent ask me to pick up it from their warehouse and does not try to deliver single time and talk with me in hot language

I have ordered a kurtha ( kvsfab) costing 2039 rupees on nov 29.. and it was loose fit for me.. so i decided to return it... but my return became late because i was in my quarantine days till dec 10... i returned it on dec 11. I guy picked it up... got a massege of refund initiated... then suddenly got a msg that refund is not applicable because i have entered wrong bank details... then i have entered another bank account... then also they are telling the same... they are just fooling... i want my money back

This complaint is regarding one of my Myntra order, i have purchased the us polo shoe of 1649 rs, which i later find out the quality of the product is not upto the price after receiving the product. So i have decided to return the product. I got the product in little crushed box but it is acceptable because the shoes condition is new with tag .
After initiating the return it got accepted by delivery executive but rejected by Myntra side in the quality check, I was getting the updates that product looks old and used . But it is completely new, I even shared the video of the shoes which shoes it's completely new and unused condition. They rejected my request for the product, I even try to talk with the customer support team but they cut the call in the middle. This is happening everytime I call for this product, I even mailed them, they told me the same information to call the support team, we are not able to help in this.
I hope my issues can resolve here . I have the video of the shoes with price tag . that it shows it is new, and unused.
Order ID # 1190000 [protected]
Product name : U.S Polo Assn.
Men white sneaker

I had ordered a formal suit but due to fitting issue I decided to return and raised a return request. The next day the courier person without even visiting my house have marked the return request on hold . Pathetic service by Myntra. From last 7 days i had been in touch with the customer care but no resolution have been provided to me. Pathetic service by Myntra..
I want my refund now

I have ordered 2 jeans of all about you one is of blue colour and other one is of black colour from myntra, after receving the product i tried the size and size is large for me so i have raise return for the same ... initially it got approved than convered into hold for both products.. than black one got cleared and shows out for pickup and the blue one still shows product is on hold than i have called customer care to get it updated and they asked me for barcode of product which i guided them and on same call i jave mentioned the concern for black jean also that from 30th nov it shows out for pickup but never got updated till 3rd dec also and not till nowwhich is today 13th dec ... so moving forward blue jean concern got resolved and i raise return again it shows out for pickup from 11th dec to till date every mornibg i receive message about return pickup and every evening for pickup failed... than i have called again for better clearity because for me both the products are now due for pickup than customer care person is so rude that after completing his side he disconnected the call and said it will take time till 18th dec as it on reinventigation ... i was not satisfied with his answer and asked to transfer my call to his senior but he said senior will also do the same... it been a almost a month for me to take followup for my order and it is a matter of my stuck 3000 rupees with you people... and its my second time bad experience with myntra ... already earlier i have lost 900 rupees with you for not delivered product by myntra ... and myntra never accept their mistake for any problem and harassment caused by them to a customer and this will be my last purchase from myntra ...

My recent order has not been delivered by delivery boy.He refused to deliver the product at my home.He told me to pick the product from the place other than delivery address or he will cancel the order by himself. He also said that if I can’t pick my order from that place then he will cancel the order and i need to re-order it. I’m really disappointed with your delivery services.

On 11th December 2021 I received my package which was supposed to have three items in it(two clothing items and one body lotion)...however I received the package which only contained the clothes and not the body lotion but I already paid for the items including the missing body lotion... also i received a message from Myntra that the items have been delivered including the missing body lotion...so I called the delivery agent to check if there was any mistake but he claimed that there was only one package for me which he had already delivered...so than i filed a complaint and received a message by Myntra that they will update me about it however its been 3 days already and I have not yet received any update...Its a bit upsetting because I have been shopping items from Myntra for years now but the way they deal with costumers issues is very disappointing.

I had ordered 2 sweatshirts of plusS in XXL size 10th Nov Friday I received the parcel. I tried one of the sweatshirt and came to know that it is pretty much tight for me .without even trying the 2nd piece I requested the return . The pick up was done next day on Saturday dated 11th Nov. Same day Evening I got refund of one product and got message that second products refund is on hold due to quality check. Next day on Monday I got update in my myntra app. -Return Rejected and The product shall be reshipped to you .
I am unable to understand the product was with me hardly for some time and I immediately requested the return then when I got the chance to used and to damage your product. I returned it as it is I received. Why the quality check was was not done before delivering the product to me? Am I allowed to open and check the product before payment? We are accepting the delivery without checking any parameters of quality control.
Same day I thought of discussing this whole scene with customer care but unfortunately both the times executive after listening to my complaint kept me on hold more 22 minutes and then disconnected my call and immediately sent me an Sms -Your query has been resolved. For more details, please click http://mntr.se/yuun67518li here. - Team Myntra.
I am feeling so much helpless Please help me to get my refund. Even though case is genuine I m not getting any positive feedback from myntra.

Hi, I have received wrong product from Myntra, I had ordered Jockey Trunks but received ladies sweater..I requested for replacement but they are dening the request saying that product was delivered in sealed condition and was quality checked. I have been reopening issue, they simply closing this again and again.

Pls solve my issue..
My amount is deducted, however, order is not placed... Give my money back or pls confirm my order...order date is 1 dec... But still not replies

Hi sir,

Nitish this side.

Registered mobile number- [protected]
Email id - nitish.[protected]@gmail.com

I was purchasing some items on myntra through Instacred kotak debit card.

Payment done from bank side but not received to myntra. As per the myntra they didn't received the payment and they don't have the update. As per the kotak Mahindra bank, Loan is started and they don't have the update.

Myntra clearly denied that they didn't get any payment from our side.

Same with the kotak Mahindra bank, they also denied that they didn't get the refund till yet.

I dropped mainy mail to Instacred as well, they don't even providing any solutions, just sending a repeated same mail the time.

Very disappointed with the services of brand like myntra and kotak Mahindra bank.

It's being a month of this transaction and now my EMI is going to start for this transaction.

For me what you are suggesting, my emi is going to start and I don't even use that amount.

Please refer the attachment for the reference.

Regards

Nitisn kumar

I have placed myntra order on nov4th 2021 . I have received entirely a different product. I placed a female kurti and trouser, where i have received a male black kurta of 6xl size. I have raised a complaint but customer care didn't respond properly. later on re-investigation they were like we have sent correct product. you cannot place return / exchange. I am highly disappointed by myntra service, this seems like a proper scam to me, there...

I have ordered red tape shoes from myntra now when I want to return it, on account of wrong product received. For 3 days delivery agent refused to take the product back.. now after that myntra had removed my account.
Please restore my account.

I placed two orders from Myntra, And I received one order which was totally different but was from the same brand Roadster, the another product was exactly what I ordered. Now I tried to get this issue resolved through customer support but they told me that we sent you the right product which is totally wrong. My order number is[protected]-8918403 please help me with this I don't need it.

I placed two orders from Myntra, And I received one order which was totally different but was from the same brand Roadster, the another product was exactly what I ordered. Now I tried to get this issue resolved through customer support but they told me that we sent you the right product which is totally wrong. My order number is[protected]-8918403 please help me with this I don't need it

I order an Aldo bag which was delivered on 18 Nov, and today on 11th of Dec I used it for the first time and it is already shedding off.
I am a genuine ELITE Customer of MYNTRA but now I doubt Myntra’s product quality. I even think its not even an original Aldo product.

Regarding Order ID # 1190385 [protected] I have received missing product and I had complained regarding Missing Product against subjected Order ID# on 5 Dec 2021 and on 8th we have received the update that the tkt has been closed as team Myntra has not found any thing in their investigation and they are sorry but they can't help us on this issue.

Requesting you to check and help in resolving my issue as a customer I have paid the product price in advance but I have not received my product or my money.

Hope my issue will be treated as important and on priority

Ibought Benetton pink sweatshirt from Myntra.Applied for return on 4dec2021 for return.Since then waiting for piece to be returned.Called pickup person 100 times on number given by Myntra but in vain.Today he replied the call and assured to pickup before sunset today but hasn't come till yet.If you don't have to pickup then return our money.