Myntra.com Complaints & Reviews

Recently i purchased a denim jacket from the brand Tokyo Talkies worth Rs 805/-
On opening the parcel, i was surprised to see a very different product from the same brand. For this reason i created a return request on the very same day itself. But after returning the product on 5th november i did not recieve my refund. On checking the refund status i got to know that they have rejected my return due to unexplainable reasons.
I request you to please look into this matter and help me . Such frauds are unacceptable from ecommerce sites.

I am unable to raise a return for the product . The return is put on hold. When the pickup guy came to pick up the product, I was out of town and my mom gave the wrong pair of shoes. So pick up guy rejected the pick up failing quality check. But I have the correct pair of shoes so just need to return the same. also sending the image of the product. I am unable to initiate the return request from the app as it's on hold. I called customer care they said I can't reinitiate the return request. And I am stuck now. No one is helping.

I have ordered a green dress of brand PANIT from Myntra.The dress was delivered on 28th October 2021.Refund of 5.71 ₹ was instantly credited to my Myntra credit but the amount of 1127..91 rupees is still not initiated from Myntra's end.It 16th November today and i have not got my refund. Every time I call on the Myntra customer care they dont provide me any details of my redund rather they only say we appreciate your patience please wait for 3 to 5 business days or (24 to 48 hrs) for the update.In these 21 days i have got only updates and not my refund.

I ordered a pair of puma shoes! I received my order but it was a bigger size! I applied for a return request on the same day! My product was picked up the next day! But on the same I was informed that my product did not pass the quality check! Now what do I do! Nobody is answering the customer care! Highly disappointed with the product and the service! What the hell do you think expect now! And the shoes are in the best quality possible!

I received a damaged product from Myntra and therefore I initiated return of the same item. Delivery agent canceled pick up 3 times in row without coming to my home address saying it does not fall into his area of delivery. As a customer I trust service provider which is Myntra in this case to resolve issue and see through that it's a seamless experience for me. This product had 7 day return policy, Myntra canceled pick up on this product after 7 days knowing it was their fault that order was not picked up.

Myntra suggested me to self-ship which I did. Through out this, customer support at Myntra did not provide me any follow up or resolution over issue here. Every time Myntra customer creates a issue and resolves it suggesting to follow up on newly created issue making sure customer experience as worse as it can get. As of now I have not received couries service fees for self shipping and also no refund.

I have ordered an hair dryer of rs. 1102 on oct 24th 2021 and my order has not been delivered yet. Kindly provide my order or refund the amount of rs. 1102.

I have placed an order for a backpack and amount got debited through Gpay although no mail or any signs of order confirmation in my Myntra account

Sir
I had purchased one items from myntra on 5th oct, & that item returned by me for which I should have receive the return refund of rs 1236 but till date 15/11/21 myntra has not refunded me the above amount. I have confirmed from my bank that they have also not received any amount on behalf of me. I have contacted myntra for several times through mail and over phone but there is no response from them.
Hence requesting you please look into the matter and help me out.

Bought 2 nigh dresses Klamotten Peach Printed Maxi Nightdress and Klamotten Pink & Brown Printed Maxi Nightdress. On 21st October received a packet but it contained only one night dresses while the Klamotten Pink & Brown Printed Maxi Nightdress was missing. After registering a complaint immediately and calling them atleast 20 times since then, I have not recieved the refund. They have taken my account details and also committed to refund the money but still not received the balance Rs. 399 even after 25 days.

I want full refund regarding my order.

Return details
Return Id[protected]
Order ID # 1187465 [protected]

I ordered 2 jackets from their website. I always shop from their website.Due to size issue i returned both the jackets with proper tags and bill and cover! The courier guy picked up the parcel on 3rd November.I started tracking my return product and after so many days i checked the website and it showed 'return on hold' failed quality check.Are you kidding me! I am their regular customer. What if you had sent me a defective product? The courier is advised to check the product.Stop duping people like this.Issue my refund asap!

Since July 2020 lodged several complaint for no refund and no concrete answer about same
2 kitten shoes and 2 kanvin night suits gave been returned

Total refund values around 6000 rupess

Plz refund my money attach is my bank statement in same period when refund is processed

On Sept 14th, My sister gifted me a Myntra gift card. 2 weeks back when I tried to redeem the card, I am getting the message as it has already redeemed. When I check with Myntra customer care, they are accepting the fact that they have given fake gift card.

I paid online for 3 products about 2.5k rupees, but my order hasn't been confirmed, its been over 24 hours and there is no status about my product. Myntra customer care number is of no help as it is a pre recorded call and no actual person is answering to help me. This is frustrating.

Suddenly my account was suspended and that too without an explanation. I was an elite member of myntra and have shopped a lot. I don’t know why they suspended my account. There is no proper explanation to it, neither anyone is helping me when I am calling the customer care. I don’t know how can myntra do this to one of the most old customer. This is really unfair and a strict action must be taken.

I had bought an anthea black solid tiered maxi dress in myntra and pay through mobiwik . Money debited but order not placed in myntra, I reach mobiwik customer care and they notified me that money is transaction is successfully processed at myntra but I didn't get any mail or atleast it doesn't even placed my order . I tried to reach customer care but it is not a valid number and I called myntra toll free number and it doesn't even received at their number, I want my money back or atleast place an order that was originally my intention.

I ordered roadster teal green pullover on 31st october . I chose cod option for this but after ordering, for some reason i used their swipe machine service when i filled up all my bank details after that it processed, it failed but money was deducted from my bank account . After that when my order arrived i had again paid for the product itself .I tried calling myntra customer care but they are not providing proper information on my refund . They are not refunding my mine plz help

Bought 2 YURIS Women Black and Off-White Pure Cotton Printed Maxi Dress on 26th October but only received one. After registering a complaint and calling the help center several times, nobody is willing to help me out and raise my complaint . The lost package was worth 779 rupees . I want full refund regarding my order.

Recently had a purchase in Myntra I have purchased real me buds air 2 wireless on[protected] and the product was shipped[protected] at 4:43am and the same day I received another message 12:42 the product is out for delivery actually it was promised me to deliver on 11th November and when I have purchased it was supercom.net but I have recieved the product from shreyas retail Pvt limited the 1star rated company when I asked this about Myntra they simply avoided it and till date[protected] I have raised 3 tickets but they simply call and say the written script again and again I don't know why can't they accept they mistake they said they have verified everything if they would have verified everything I would have get my product but the fact is I just got real me box there is nothing inside it the earphones are missing and usb cable is missing if I question them the product has been shipped with ware house this will be the answer from them

Order status is showing as delivered but I have not received any orders

You are doing Fraud with customers. you are Display different item and deliver different item. if you are complaint for that issue. Then there are no solution. Every customer executive write your complaint and said you wait for 48 hour. But you will never get solution by myntra. Bottom level solution not available. If you compliant with upper management then these people behaviour like deaf hearing. All are ingore your issue and you will waste every days your half or 1 hour for that issue. myntra provided Worst service provider in india.

Booked MO-[protected]