Myntra.com Complaints & Reviews

I have ordered shoes from myntra but after delivery when I checked, it did not fit me.And i have not used it for signle time. SO I requested for return within 1 days of its delivery and on the app it shows that agent is out for pickup but it is been 2 days no one came for pickup. So, I contacted customer care more than 5 to 6 times for pre approval of my return but they said that my product is on hold. How can it on hold without pickup??...

I got damaged product without tag and when opt to exchange they are not making it. They are just giving me dates....

I had purchased an Allen solly tan brown Solid Block heels size 37
( Order ID[protected] account registered under name Radha Subash my grandmother) around October 2 or 3 during The Great Indian Sale.
My Contact number for the delivery was by mistake mentioned wrong which I noticed a few days after the item was shipped. I tried to contact myntra customer care several times to request for a change in the contact number,...

I ordered on 3rd of october and the estimated date was 12 & 15 of october(two parcels so both would get delivered on different date)but it's 16 today they haven't delivered yet.. when tracking it shows the same location
very reckless service...i tried to reach out them but they didn't even pick up my call....

I Am a regular costumer of myntra for a long time but recently the blocked my account saying i have breached there fair usage policy, which a wrong allegation and i cant sit quite here after hearing about such a wrong doing as this is affecting me mentally. i have tried reaching them quite a few times regarding this but insist of sharing my Pan Card details they are not activating my account without giving me a proper reason. I am an elite...

My return request was rejected. I had only tried the dress once and all the tags are intact, and the team did not provided any other details. They rejected saying that quality check is failed. I don't know how the quality check can be failed as I have returned them as same as I received.

Please help....

I have put my cash in myntra credit then I buoght some products and because of bad quality I returned some of them. then these myntra people charges convenience fee of 145 rupees extra... that I gave . and now I bought one top and shoes . i have taken shoes but top is of bad quality so first I want toexchange but only size can be exchanged so I tried to return and now they are splitting my money like 1/3 in my account and 2/3 in myntra credit...

It is to be noted that I had created Return ID [protected] on 11th October 2021 for 1 People Men Green Puffer Jacket on 11th October 2021. The Order Id was # 1183614 [protected].
Tracking ID - [protected]. The Delivery Agent arrived at 4.30 pm 12 th October & gave his name Sumit Thakur and was using Phone Number [protected] at the time which I confirmed by calling, he said his DP ID was13867. He was furious at being asked his details...

I had purchased a pair of heels in the beginning of month of October . But by mistake the number which I had given for delivery went wrong as a digit in the number was wrong . I had tried to get in contact with the customer Care but already the product was already shown as delivered . I tried to get the delivery agents contact number which wasn’t successful as it wasn’t shown in the app. The delivery address was mentioned correct but...

Dear Sir/ ma'am

I would like you let you know that i have ordered one jewellery set ( shining diva) from Myntra app online on 25 September 2021. That product for defected and broken. I immediately put a return request for that item on myntra app online. But its been almost 20-25 days that no one has picked up that item from me. I have called 2-3 times to Myntra customer care and they says it will be picked up in few days. But...

This is Dr Shubhi,
And i am an elite customer at myntra.
There is an issue regarding the return i made but i have got a very poor response from the customer care.
Actually there were two pickups scheduled on the same day, from different apps ajio and myntra.
When the delivery guy arrived to deliver ajio orders to me, he asked for the pickup (clearly not mentioning from which brand), i happened to hand him the...

This is Dr Shubhi,
And i am an elite customer at myntra.
There is an issue regarding the return i made but i have got a very poor response from the customer care.
Actually there were two pickups scheduled on the same day, from different apps ajio and myntra.
When the delivery guy arrived to deliver other ajio orders to me, he asked for the pickup (clearly not mentioning from which brand), i happened to hand him...

Sir its been 20 days my 3 products which i returned are not being picked up...and today on 14 oct they automatically cancelled my return request without my consent...my 3 orders are return orders worth more than rupee 1000... and no one is picking them up from my place...it almost been a month... i dont get it...i am a regular customer of myntra and ordered alot of things from here in last few month for wedding purpose...and now i dont know...

Recently I just ordered as pair of Red tape sports shoes from Myntra. After I received the parcel I opened it and tried the fitting of the shoe and it was smaller than my size so I requested the return immediately within half an hour with all the tags and invoice inside the parcel and without any kind of damage or wear or tear. After one day I checked the status of the return and it showed your order is on hold. I don't know what to do so...

Which was sceduled to be delivered on 8th October. The delivery boy called on that day around 8:00 pm and stated that he will deliver the product on the next day i. e on 9th oct. Later I received another product from myntra on 11 oct, but not the product in question. Today on 14th oct delivery boy called around 4:00pm and stated he will deliver it on next day.
Myntra customer care is also not responding.
This is serious unprofessional...

Order ID[protected]-9571901
Athena blue sweetheart Neck puff sleeves chiffon regular crop top
Size - L

I had ordered a Athena top from Myntra, I raised a return request as I wasn't satisfied with its size . The return request was accepted and I got a message saying your order will be picked today. Then around 6:02 or 6:03 PM a guy came at my door asking, if I was Muskan and said "Myntra se pickup h aapka"....

So there is this guy running around conning people. The dispute has been reported again and again....

I had ordered 3 products from Myntra where just 1/3 products where delivered but I paid for all the three products. I immediately raised a complaint about it and it took two weeks and later the myntra team came up telling that the claims are declined and no refund can be provided about it....

Not a complaint but just a suggestion that on your live website, there is a homepage banner which has space from the top, as a front end developer, I feel it's a wrong placement or margin from the top which disturbs the view....

I bought few items and on return, I opted to keep the money as Myntra credit

It was my hard-earned money from my bank account which was with Myntra.

After 1 year they just said credit expired and kept that money in their pocket. How can a company so blatantly take customers' money? It was not their money to take.

They should either put it back to the source bank or just keep it on Myntra, they...