Claimed

Myntra.com Complaints & Reviews

1
Updated: Mar 11, 2026
Complaints 9979
Resolved
822
Unresolved
9157
Contacts

File a complaint to Myntra.com

Having problems with Myntra.com?

File a complaint and get it resolved by Myntra.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Myntra.com reviews & complaints page 113

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
skia
Nov 16, 2021
Resolved
Report
Copy
Resolved

Recently i purchased a denim jacket from the brand Tokyo Talkies worth Rs 805/-
On opening the parcel, i was surprised to see a very different product from the same brand. For this reason i created a return request on the very same day itself. But after returning the product on 5th november i did not recieve my refund. On checking the refund status i got to know that they have rejected my return due to unexplainable reasons.
I request you to please look into this matter and help me . Such frauds are unacceptable from ecommerce sites.
Dec 2, 2021
Complaint marked as Resolved 
They created a fresh return requested and picked up the product
Myntra.com customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    abgupta.in
    from Pune, Maharashtra
    Nov 16, 2021
    Report
    Copy

    Address: Bhopal, 13/A12A Green city E8 Arera colony trilanga road aura mall, 13/A12A Green city E8 Arera colony trilanga road aura mall

    I am unable to raise a return for the product . The return is put on hold. When the pickup guy came to pick up the product, I was out of town and my mom gave the wrong pair of shoes. So pick up guy rejected the pick up failing quality check. But I have the correct pair of shoes so just need to return the same. also sending the image of the product. I am unable to initiate the return request from the app as it's on hold. I called customer care they said I can't reinitiate the return request. And I am stuck now. No one is helping.
    Myntra.com customer support has been notified about the posted complaint.
    My mobile number : [protected]
    abgupta.[protected]@gmail.com
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      mishrarchita1522
      Nov 16, 2021
      Report
      Copy

      Address: E-2842 Rajaji Puram

      I have ordered a green dress of brand PANIT from Myntra.The dress was delivered on 28th October 2021.Refund of 5.71 ₹ was instantly credited to my Myntra credit but the amount of 1127..91 rupees is still not initiated from Myntra's end.It 16th November today and i have not got my refund. Every time I call on the Myntra customer care they dont provide me any details of my redund rather they only say we appreciate your patience please wait for 3 to 5 business days or (24 to 48 hrs) for the update.In these 21 days i have got only updates and not my refund.
      Myntra.com customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Pihu051
        from New Delhi, Delhi
        Nov 16, 2021
        Report
        Copy

        Website: Myntra.com

        I ordered a pair of puma shoes! I received my order but it was a bigger size! I applied for a return request on the same day! My product was picked up the next day! But on the same I was informed that my product did not pass the quality check! Now what do I do! Nobody is answering the customer care! Highly disappointed with the product and the service! What the hell do you think expect now! And the shoes are in the best quality possible!
        Myntra.com customer support has been notified about the posted complaint.
        reality of companies like Myntra should be disclosed in public
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          sbagul26
          Nov 16, 2021
          Report
          Copy

          I received a damaged product from Myntra and therefore I initiated return of the same item. Delivery agent canceled pick up 3 times in row without coming to my home address saying it does not fall into his area of delivery. As a customer I trust service provider which is Myntra in this case to resolve issue and see through that it's a seamless experience for me. This product had 7 day return policy, Myntra canceled pick up on this product after 7 days knowing it was their fault that order was not picked up.

          Myntra suggested me to self-ship which I did. Through out this, customer support at Myntra did not provide me any follow up or resolution over issue here. Every time Myntra customer creates a issue and resolves it suggesting to follow up on newly created issue making sure customer experience as worse as it can get. As of now I have not received couries service fees for self shipping and also no refund.
          Myntra.com customer support has been notified about the posted complaint.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vincy Rejila S
            Nov 16, 2021
            Report
            Copy

            I have ordered an hair dryer of rs. 1102 on oct 24th 2021 and my order has not been delivered yet. Kindly provide my order or refund the amount of rs. 1102.
            Myntra.com customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Prachi 365
              Nov 16, 2021
              Report
              Copy

              Website: Myntra.com

              I have placed an order for a backpack and amount got debited through Gpay although no mail or any signs of order confirmation in my Myntra account
              Myntra.com customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sanju barman
                Nov 15, 2021
                Report
                Copy

                Sir
                I had purchased one items from myntra on 5th oct, & that item returned by me for which I should have receive the return refund of rs 1236 but till date 15/11/21 myntra has not refunded me the above amount. I have confirmed from my bank that they have also not received any amount on behalf of me. I have contacted myntra for several times through mail and over phone but there is no response from them.
                Hence requesting you please look into the matter and help me out.
                Myntra.com customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  soumibasu
                  Nov 15, 2021
                  Report
                  Copy

                  Bought 2 nigh dresses Klamotten Peach Printed Maxi Nightdress and Klamotten Pink & Brown Printed Maxi Nightdress. On 21st October received a packet but it contained only one night dresses while the Klamotten Pink & Brown Printed Maxi Nightdress was missing. After registering a complaint immediately and calling them atleast 20 times since then, I have not recieved the refund. They have taken my account details and also committed to refund the money but still not received the balance Rs. 399 even after 25 days.

                  I want full refund regarding my order.
                  Myntra.com customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Arpana Bhatt
                    from Jammu, Jammu and Kashmir
                    Nov 14, 2021
                    Report
                    Copy

                    Return details
                    Return Id[protected]
                    Order ID # 1187465 [protected]

                    I ordered 2 jackets from their website. I always shop from their website.Due to size issue i returned both the jackets with proper tags and bill and cover! The courier guy picked up the parcel on 3rd November.I started tracking my return product and after so many days i checked the website and it showed 'return on hold' failed quality check.Are you kidding me! I am their regular customer. What if you had sent me a defective product? The courier is advised to check the product.Stop duping people like this.Issue my refund asap!
                    Myntra.com customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Dhara Manek
                      Nov 14, 2021
                      Report
                      Copy

                      Since July 2020 lodged several complaint for no refund and no concrete answer about same
                      2 kitten shoes and 2 kanvin night suits gave been returned

                      Total refund values around 6000 rupess

                      Plz refund my money attach is my bank statement in same period when refund is processed
                      Myntra.com customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        U
                        usanupp
                        from Bengaluru, Karnataka
                        Nov 14, 2021
                        Report
                        Copy

                        Address: Hsr layout

                        On Sept 14th, My sister gifted me a Myntra gift card. 2 weeks back when I tried to redeem the card, I am getting the message as it has already redeemed. When I check with Myntra customer care, they are accepting the fact that they have given fake gift card.
                        Myntra.com customer support has been notified about the posted complaint.
                        Nov 14, 2021
                        Updated by usanupp
                        They are not accepting the fact that it's a fake gift card and refunding the money.

                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Arushi_k
                          Nov 14, 2021
                          Report
                          Copy

                          I paid online for 3 products about 2.5k rupees, but my order hasn't been confirmed, its been over 24 hours and there is no status about my product. Myntra customer care number is of no help as it is a pre recorded call and no actual person is answering to help me. This is frustrating.
                          Myntra.com customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            alsaimam
                            from Kolkata, West Bengal
                            Nov 14, 2021
                            Report
                            Copy

                            Suddenly my account was suspended and that too without an explanation. I was an elite member of myntra and have shopped a lot. I don’t know why they suspended my account. There is no proper explanation to it, neither anyone is helping me when I am calling the customer care. I don’t know how can myntra do this to one of the most old customer. This is really unfair and a strict action must be taken.
                            Myntra.com customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              Kaveri sarika
                              from Bhimavaram, Andhra Pradesh
                              Nov 13, 2021
                              Report
                              Copy

                              I had bought an anthea black solid tiered maxi dress in myntra and pay through mobiwik . Money debited but order not placed in myntra, I reach mobiwik customer care and they notified me that money is transaction is successfully processed at myntra but I didn't get any mail or atleast it doesn't even placed my order . I tried to reach customer care but it is not a valid number and I called myntra toll free number and it doesn't even received at their number, I want my money back or atleast place an order that was originally my intention.
                              Myntra.com customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Shreyajaiswal
                                from Unnao, Uttar Pradesh
                                Nov 13, 2021
                                Report
                                Copy

                                I ordered roadster teal green pullover on 31st october . I chose cod option for this but after ordering, for some reason i used their swipe machine service when i filled up all my bank details after that it processed, it failed but money was deducted from my bank account . After that when my order arrived i had again paid for the product itself .I tried calling myntra customer care but they are not providing proper information on my refund . They are not refunding my mine plz help
                                Myntra.com customer support has been notified about the posted complaint.
                                Nov 15, 2021
                                Updated by Shreyajaiswal
                                No updates till now
                                Nov 19, 2021
                                Updated by Shreyajaiswal
                                No response till now
                                Nov 29, 2021
                                Updated by Shreyajaiswal
                                They are very much fraudulent they are declining my refund request by saying i had not paid extra amount . So much of fraud is going on myntra . Whosoever is watching this cmmnt pplz dont buy anything on myntra they are nowdays are scam
                                Dec 30, 2021
                                Updated by Shreyajaiswal
                                They till now didnt refund my money
                                Dec 30, 2021
                                Updated by Shreyajaiswal
                                MYNTRA TOTTALY FRAUD SHOPPING APP
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Bhawana Joshi91
                                  from Dwarka Sub City, Delhi
                                  Nov 13, 2021
                                  Report
                                  Copy

                                  Bought 2 YURIS Women Black and Off-White Pure Cotton Printed Maxi Dress on 26th October but only received one. After registering a complaint and calling the help center several times, nobody is willing to help me out and raise my complaint . The lost package was worth 779 rupees . I want full refund regarding my order.
                                  Myntra.com customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Monukutta
                                    Nov 13, 2021
                                    Report
                                    Copy

                                    Address: Buildings AlyssaBegonia and Clover situated in Embassy Tech Village,Outer Ring Road,Devarabeesanahalli Village,Varthur Hobli,Bengaluru – 560103

                                    Recently had a purchase in Myntra I have purchased real me buds air 2 wireless on[protected] and the product was shipped[protected] at 4:43am and the same day I received another message 12:42 the product is out for delivery actually it was promised me to deliver on 11th November and when I have purchased it was supercom.net but I have recieved the product from shreyas retail Pvt limited the 1star rated company when I asked this about Myntra they simply avoided it and till date[protected] I have raised 3 tickets but they simply call and say the written script again and again I don't know why can't they accept they mistake they said they have verified everything if they would have verified everything I would have get my product but the fact is I just got real me box there is nothing inside it the earphones are missing and usb cable is missing if I question them the product has been shipped with ware house this will be the answer from them
                                    Myntra.com customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      Gauri Dobhal
                                      from Srinagar, Uttarakhand
                                      Nov 13, 2021
                                      Report
                                      Copy

                                      Order status is showing as delivered but I have not received any orders
                                      Myntra.com customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        sudhir85shukla
                                        from Lucknow, Uttar Pradesh
                                        Nov 13, 2021
                                        Report
                                        Copy

                                        You are doing Fraud with customers. you are Display different item and deliver different item. if you are complaint for that issue. Then there are no solution. Every customer executive write your complaint and said you wait for 48 hour. But you will never get solution by myntra. Bottom level solution not available. If you compliant with upper management then these people behaviour like deaf hearing. All are ingore your issue and you will waste every days your half or 1 hour for that issue. myntra provided Worst service provider in india.

                                        Booked MO-[protected]
                                        Myntra.com customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit