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Myntra.com Complaints & Reviews

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560068

Myntra.com reviews & complaints page 111

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I
imtiyaz919
Oct 21, 2021
Oct 22, 2021
This thread was updated on Oct 22, 2021
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I'm complaining about delivering fake product of woodland

I ordered woodland shoes from Myntra On 3-Oct-2021 received by me on 13-Oct-2021 (order ID# 118525137828721385103 ) Product Name: Men Camel Brown Mid-Top Flat Chelsea Boots With Laser Cut & Printed Detail and the item is sold by Truecom Retails. I paid 2556 for the shoes. within 5 days o[censored]se. The sole of the shoes got damaged. I requested to you, please refund or replace me with an original product of woodland which I have paid for. br...
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V
Vinay Dasari
Oct 21, 2021
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Delivery boy has taken 2 products and not updated

On my return request Myntra assigned one delivery boy he picked both products and not updated on that day I have got the message saying your return pickup failed immediately I contacted customer care they are Also not giving response this people are really irritating me by simply we will update on or before of some date next day they will close the issue worst service by Myntra...
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J
Jess1985
from Kanchipuram, Tamil Nadu
Oct 21, 2021
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Overcharged and not delivered the product

Address:TVH Svasti Phase II, Flat No:4411 (Middle Wing), Eswaran Koil Street, Thuraipakkam, OMR Road, TVH Svasti Phase II

Name of the delivery agent Ajish . Mobile number [protected].
He said the total product value was 2500 I paid the amount to him as it was COD. Later at night when I checked the products one jeans was missing but the app showed delivered. I then contacted myntra customer care. Spoke to agent abhijeet around 9:15 pm who insured he would raise a complaint. I then got to know that apart from not delivering the jeans and charging me it....
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T
tanushree mehta
Oct 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund request- amount debited multiple times

Hi

I am highly disappointed that my below query has not been resolved inspite of me following up continuously on myntra app and via email.

I have been a loyal customer for last 8 years and very disappointed that Myntra has been so irresponsible regarding a valued customer's complaint.

Can you please resolve the below issue asap or advise me on how to escalate this complaint.

If this...
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M
Myntra-Sucks
from Ghaziabad, Uttar Pradesh
Oct 21, 2021
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Wrong product delivered. Returned declined

Return declined. Exchange also declined. No call backs from the escalation team since 3 weeks. They have delivered the wrong color shoes. Brand tags, box and packaging is 💯 % intact but they refuse to accept. 4.5k stuck.
Order ID # 1184906 [protected]...
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I
IPooja27_
Oct 21, 2021
Oct 21, 2021
This thread was updated on Oct 21, 2021
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Roadster

I ordered two sets of roadsters b, but i would like to return it as it was not worth the quality and size and stuff was not comfortable too, here is my order id Order ID # 1186249 [protected]...
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S
Sanjeep nayak
from Hyderabad, Telangana
Oct 21, 2021
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Return a wrogn shirt

Address:Hno12-45 bollaram village medak district

Wrogn shirt return no [protected]
Price 1027 refund
Bank details a/c no [protected]
IFSC code sbin0018062
Sbi
Account name sanjeep nayak...
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R
RVE
Oct 21, 2021
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Return picked up, refund not given

Address:3rd Floor, A Block, AKR Tech Park, 7th Mile, Krishna Reddy Industrial Area, Kudlu Gate, Bangalore – 560068
Website:myntra.com

I placed a return request of a product costing Rs.1514/- on Myntra on 18th October. That day I didn't receive any message from Myntra regarding the pickup being done on same day. However a delivery boy came and asked for the return showing me the photo of the product on his phone. I handed him over the product.
After pickup I didn't receive any message saying that the pickup had been completed. In night I received a message saying...
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S
Shamim Sabahat
from Kolkata, West Bengal
Oct 21, 2021
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Make up revolution kit (return not picked up)

I have ordered one makeup revolution kit and received the product entirely damaged one . I placed a return request filling in all the details for which I received a message from myntra that my parcel will be picked up by ecom express courier partner but unfortunately they never came to pick up the same.
After that I raised a complain in myntra toll free number regarding this for which I was given the assurance that it will be picked...
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P
pranavchawla649
Oct 20, 2021
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Missing product from delivery

I have ordered two dresses from Myntra and paid in advance and it was initially due to delivery on 13th Oct but delayed and packet received on 17th Oct and delivery guy marked both products delivered, on opening packet one product was missing checking with delivery guy he said they scan bar code of packet they do not know about what’s inside packet. Raised a complaint on customer care where they said they will resolve it after investigation...
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K
kanikaaaaa
from Panchkula, Haryana
Oct 20, 2021
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Empty package received

I ordered a Noise smartwatch from myntra.com but i recieved am empty box. Sadly, I could not record a video while unboxing it. When I contacted the helpline number( a number of times) they said they could not do anything about it since we did not have any prove....
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J
John08
from Hyderabad, Telangana
Oct 20, 2021
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Wrong item shipped and refusing that correct item shipped

Address:Hyderabad

I ordered for Biotique Bio Neem Margosa Anti-Dandruff Shampoo & Conditioner 650 ml,

Order number 118471764126340362003
And what i got was a Sandal, and when i got the package the outside package was sealed but the inside pack was already opened and when i saw it was a sandal, even after continued calling and emails they tell me this
- Product went through the mandatory quality check.
- As per the packaging...
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I’ve received a wrong product. I’d ordered a Adidas shoe but I have received a wrong & defective nike shoes. Now Myntra denies to accept their mistake and is not giving me proper response.
My Myntra order id is 1186027 [protected]
It was a ₹3, 299 shoe.
I have been completely cheated
Please contact me on [protected]

I can help you more with details if needed.
The Nike shoes box have...
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A
Akshita.
from Jabalpur, Madhya Pradesh
Oct 19, 2021
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Issue of replacement ..order on hold

I ordered a leopard print shorts from Myntra and I recieved a wrong product with a smaller size...so I replaced it with a bigger one then again I recieved a wrong product i.e. a pant that to small in size..then I again replaced the order with a sweat shirt..and now my exchange order is on hold ..what the hell should I do now...I am highly disappointed with the order..as it has been replaced for the third time now..and still not reaching to...
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S
Shyla and Vivaan
Oct 19, 2021
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Item not delivered and showing delivered

I have orderedens kurta for my brother in law. After few days when i checked my status it was showing delivered. When i asked my Brother in law he said nothing has been received. I called customer care and they are saying they resolve the issue withing 3-4 days of delivery. Now its 4-5 days more so they cant do anything...hopeless inspite of checking whi have delivered n to whom. They r just closing the matter by sorry. Worst customer service....
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K
Kumar Niranjan Soni
Oct 19, 2021
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Delivery boy refuse to come to my given address

I had ordered a safari suitcase having Order ID # 1185755 [protected].
but the item was not delivered to me.

I called the delivery boy having mobile no. [protected] for three consecutive days (17 Oct, 18 Oct, 19 Oct) But every time I was told that he will deliver Suitcase next day. He was asking for OTP without delivering my goods. At last delivery boy refused to come to my given address and cancelled my order on...
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R
Ravi0624
from Shimoga, Karnataka
Oct 19, 2021
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Product delayed to exchange

Address:Shimogga

Exchange policy, that product delivered to me as no price tag at all, when I going to exchange it delivery agent asking price tags......
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S
shubhampaul.1316
from Bokaro Steel City, Jharkhand
Oct 19, 2021
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Receiving invalid OTP and getting wrong login password therefore not able to login to my account

I ordered several items from myntra and not able to return any of them. My myntra account was logged in to my phone and suddenly logged out as i have reset the password. upon several tries and several complaints, i am unable to access my account. the customer care says that my account is active and not blocked. I am recieveing OTP but none of them are getting validated neither my e-mail and password are working.
Myntra e-mail ID- shubhampaul.[protected]@gmail.combr...
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D
D Bhagyashree
Oct 19, 2021
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Package not delivered and it shows delivered

I ordered 8 products from myntra out of which i received only 5, and after complaining my issue got closed and i got no refund. I have paid for products and haven't received 3 of them, the delivery agent didn't deliver these products.
Order ID # 1185071 [protected]...
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S
Sai Subramanyam
Oct 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancelled my order without my permission

I ordered wrogn jeans on Myntra sale.it is still available in stock and can be delivered to my place, Myntra just gave me a mail telling we are unable to deliver your order, why did they put up some offers and cancel later as it was their wish they can do anything with thier customer order without their concern...
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