Myntra.com Complaints & Reviews

Hi team, Myntra has done a fraud against me for an order worth Rs.1800. They shipped an item which was of incorrect size so I placed a return request with the item and its price tags in original condition within hours of delivery. The return pickup person also MANUALLY verified the price tags before accepting the pickup and it was successfully done. However after the product reached the warehouse, they somehow removed the price tag themselves and rejected my return request stating "price tags missing". Now they have reshipped the item back without the price tag and rejected the refund. Myntra is executing such frauds by simply tampering the price tag themselves and rejecting returns of the customer with no way for the customer to prove themselves. In short: After I received the order I realised it was not the right size so placed a return request within 24 hours of delivery without touching the price tags. The next day, the return pickup person only accepted the pickup after he verified the price tags on the product. So at this point, the price tags are intact and accepted by the pickup person. After it reached the warehouse, they put my refund on hold for 1 day and the next day they updated the status of the return as "Rejected - Price tags missing", however the price tags were present and verified during pickup, only after which the product was accepted for refund. Now Myntra has simply shipped the product back stating price tags missing, which they themselves tampered with. The product would not have been accepted during pickup if the price tags weren't there, so this is the proof of the fraud executed by Myntra. Please take required action against and help me with justice for the product this company did fraud with. Let me know what other information is required to take action.

I got wrong delivery and when i raised a exchange request, whithin out proper check, they cancelled the request.

I have purchased a jacket but the size is smaller for me. Hence we requested to exchange this product but my request was cancelled by Myntra due to the price tag missing from the MYNTRA SIDE, not my side. It is not my fault, only MYNTRA's fault. Now I am very disappointed and unhappy with shopping with Myntra. Now I will never again shop with Myntra and also will never suggest to anyone shopping with Myntra and have a very bad experience with this company.

I had trusted you but I was wrong. IN sales customer like as God, doesn't matter from where customers are belonging there are rich or poor.If someone wanna buy branded things with another brand with all trust, and you are doing like this with customer .you can't image how people arranging money for buying branded things.Now I got it myntra is fake and also charging too much extra from another brand with very poor services. Thank you very much team

But now please return my payment or else exchange my jacket with XXL size instead of XL.

ORDER DETAILS

Order ID # : 1186805 [protected]

Product Name : Women Peach-Coloured Parka Jacket With Detachable Hood

Customer Name : Kamal Kumar

Mob : [protected]

I ordered a product named sweet dreams women charcoal grey solid pants with order ID number 118342287324160743401 and it is showing delivered on[protected] but it was not delivered. On calling myntra on[protected], the customer care executive told me that I should have called within 5 days of the product delivery and they can not help it. On asking where this policy is mentioned, they failed to respond.

I ordered another product named marks and spencer women burgundy ribbed winter top with order ID 118522427808295509603, showing delivered on[protected] but was not delivered. I registered my complaint within 5 days to which they told me to wait. I called 3-4 times and they kept telling me to wait. i called on[protected] and they said they have enquired and the product has been delivered and they can not do anything about it.

in addition to this, I placed an order, adidas originals women black woven design sneakers on[protected], order id 118556100092461403503, i received the product on time but i placed a return request on[protected]. when the delivery boy came to pickup the product, he told that there is no tag so he can not pick up the product and told me to get it pre-approved from myntra helpline, to which I called myntra customer care executive and placed my request and then they told me to wait. i called again and they again told me to wait. ton[protected], i called myntra regarding the same to which they said since there was no tag they can not proceed with the return request. i told them that there was no tag when i recieved the product. then they again told me to wait. and then i told them to connect me their senior official which they didnot do.

Regular basis and I don't want to be a little more time with you and

On 7th October l received a black top and l had ordered 3 items 1 Athena Black top, 1 Athena pink top and trouser set and a pair of H&M heels, on 7th October l received only the black top but in the Myntra app the status of tha pink top and trouser set was also showing as delivered so l called the delivery agent again to confirm if he has missed the pink trouser and top set by mistake, but he confirmed that there was only 1 package in my name and obviously the pink set was not there in the package, and then started the tiring process of contacting the customer care no. asking about the status of my missing order, today is 28th October l have been constantly taking follow ups but to my uter dismay, everytime l am asked to wait for 24-48 hours, l have been patient this whole time but now this has become quite annoying and frustrating as l have other things to do as well.This kind of behaviour is not expected from a reputed company like Myntra l have been an Elite member of Myntra and had trusted Myntra blindly but the kind of response l am getting is quite disheartening.Please take immediate action on my issue.

I trued to order a Kurata set from myntra fashion store as order ID FtLobsmlNfwXOlmutEjl. I paid the money through google pay ID[protected]. The transaction ID is CICAgOmopr8WA.
The amount deducted from my account but the product not placed in the Mynthra account and I didn't get the product also.
I tried to contact the customer care . But the phone was not ringing and not even connecting the call.
I request your good self to return the money or deliver the product to me as soon as possible.

They are intentionally delivering wrong product's and when trying for exchange/returns they are creating nonsense things... and delivery agents also simply sitting at their homes and updating the wrong details by not visiting to the customers...wasting the time please kindly take an immediate and necessary action!!!

I had ordered. Different pattern cream kurta set but the product delivered was completely delivered from what was ordered. Additionally it was without tags. For absolutely no fault of mine. Myntra refused to pick up returns and refund my money since October 15. There was only one person who came and since it was completely different and not the product ordered we didn't even open it. Request immediate action and refund please

I ordered real me buds but I did not receive orginal product I received some other used product with one Earphone in box it's not working

My order invoice price 719 but delivery boy collected 868 rupees what is the problem really dispointed me

An item have been picked up on request from my side. Though it was picked up successfully by their delivery executive it wasn't updated in their website or initiated the refund of amount Rs 509.
I am sharing the proof about out for Pickup msg and picked up sms.

Out for Pickup:
Libas Women Navy Gree... with tracking ID MYNR[protected] from myntra.com, will be picked up before 9pm today by an EKART Wish Master (call [protected], PIN 140). Keep the product ready with all accessories and tags for verification.

Pickup Completed:
Libas Women Navy Gree... with tracking ID MYNR[protected] from myntra.com was picked up by an EKART wishmaster named Ajmal Shiyas A today. Click to give feedback: http://ekrt.in/tGyaxSNNNN

My Order Id : #1185288 [protected]

Issue Created: IN[protected]

Hello

My complaint reg received wrong / mismatch product on 13th oct 2021.

from 13th oct till 27 oct 2021 we are complaint against not to picked our return on given time
first date 18 oct 2021 not picked
second date: 22 Oct 2021 not picked
third date given by myntra : 28 oct 2021 but suddenly rejected our product picked up and we continuously called customer care for solution but we didn't get any solution from your side i feel very disappointed by myntra service this is mental harassment for me

My product is worth rupees 1224 and you guys not responding me from 15 days

pls take action on my complaint urgent basis

regards
Priya Kainth
[protected]

Respected Sir/Ma'am,

On 11 Oct 2021, I have ordered DressBerry women black and white polka dots printed A-line dress on Myntra app Order ID # 118580997506696381101 worth Rs. 1139.00. On 19 Oct 2021 at 2230 hrs I got call from delivery agent of Myntra stating he is not able to deliver the product today and to deliver product next day he requested me to give my personal mobile number. As I didn't feel comfortable to give my personal mobile number to delivery agent, I refused to give number and asked him to deliver product next day. 5 min after this call I got massage from myntra.com that my product has been delivered where as I didn't get the product.

On 21 Oct 2021, after being cheated by Myntra.com I call customer care of Myntra.com and registered my following issues

1) The product has not been delivered to me but app is showing the product is delivered.
2) How delivery agent can ask for personal mobile number of customer as he is not entitled to get it.

I got assurance from customer care that my issue is on priority and will be resolved.
Next day I got massage from Myntra.com that they have checked from their delivery partner and my product has been delivered.

Myntra.com have cheated me and without delivering the product they are saying that they have delivered the product.
Also there delivery agent are compromising the safety of customers by attempting late night delivery and asking for personal mobile number.

I request you to take strict action against fraud company Myntra.com

@myntra @MyntraSupport team, It is horrendous behaviour of your customer care team that's I've not received the order and still the systen has marked it as delivered.
Packet Id [protected].
highly disappointd n let down by horrendous service rcvd for 'goofed delivery, failed refund' by
@myntra. pending since 9'oct, earlier escalation mngr mentiond refunding but today Sumaya (emp ID400192) said 'she being d highest authority cant n wont do anything' @MyntraSupport is this how u intend to serve loyal custmrs #disappointedbymyntra #myntramakesmewin ?? this is extortion of customers, I dont have time for numerous followups and curt redundant replies from ur team, closing issues without satisfactory proofs or answers. i demand full refund without further ado

surprised by lethargic response of @MyntraSupport to complaints raised on social media too. none of the known brands are so apathetic bout their online attentiveness and image. This is getting very frustrating day by day

I have made new account today with phone number, and it shows that I exceeded cod option. How's that possible? I just opened the account. Myntra!! This was not expected by you. I can't order anything. I didn't even violate your rules. I don't know whether you will see my problem or not but this is your responsibility to make it right as soon as possible

Pay on delivery is available in my city but not in my area that is 813210. Due to this I'm having problems in ordering. I want to say that please make this area available for shipping.

Hi, I bought urbanic tights 15 days back from Myntra.The size was medium but after trying it seems to be very tight so I raised a return request.But Myntra declined my return request I need this matter to be investigated. This is absolute harassment from Myntra being a loyal customer.Request you to look into this matter as soon as possible.

Thanks.
Sonal
[protected]

Hi team,

I have returned one order (Order ID #118564351215429081703) Indya Jumpsuit green dress. I have raised the return on 22 Oct by evening and their side widnow has been closed in the morning of 22nd Oct(Ideally window should be closed on tonight of 22nd Oct) and amount of dress 2700. i got the date of picked up 29 th oct but next day there is no option of picked up.

I need to return the order but myntra team is not helping us on the same. Please help me on the same with connect with me manager of Myntra team so that issue can be resolved asap.

Regards,
Umang
[protected]

You greedy business priks why the hell u introduce offers when u literally not giving them. Buy 1 get 3free - where the hell u giving 3for free huh? Just giving name sake discount on other 3 products, isn't it. Instead of that go suck your customers dick and ask for tip know. Maybe it will make customers happy and definitely they will give good tips than your stupid offers. You cheap Myntra.
I even ordered an airpod set from boat and it's broken. You guys didn't give any resolution. If it's not refundable or exchangable item then why it's broke when I recieved, I even posted pics of it in my complaints. No one bothered to resolve the issue.