Myntra.com Complaints & Reviews

My Name is kusha vats (myntra uuser) Firstly they have started levying convenience fee of 149 stating that you have returned 8 out of 10 items in an year on every order(then why the hell you have mentioned flexible returns on your website) i didn't made any complaint about it then they have suspended my account on their own also i have created an exchange request for one urbanic sweater they have cancelled my exchange on their own what is their problem i don't know pathetic experience with myntra. Pls help me recover my account and do the needful. Take strict action against this fraud company.

I placed an order on 9th November 2021 on myntra of inr 3398, amount deducted from my bank of baroda account and order is not confirmed and myntra claims that they did not receive amount... I talked to phone pe support team and bank of baroda support team they said that transaction is successful with myntra... And myntra said that they didn't receive... I don't understand where to get my money back... Please be needful...

I ordered roadster jacket yesterday and paid from Google pay but after payment done, it showed that you order is not placed but you money is debited which will refund soon to you bank account...but money is not refunded till now and also that jacket had 60% discount and now it had only 45% ...so this is big loss for me ...now I have to pay 600 rs. Extra for that jacket..

31/11/21
i ordered four products aon myntra at, 31/11/2021 at 11.33 pm, 3 roadster sweatshirt and one h&m sweatshirt, i pay via googlepay but my money was debited but my order was not plcaed so please refund my money please

PLEASE REFUND MY MONEY

I purchased a roadster jacket of size xl and myntra send me xs size jacket instead of that and when i put return delivery boy not accept the product and myntra customer support also not provide me support yo resolve this issue where as there is no problem with my product. They dont return it or dont exchange it very worst support service

I've recently ordered Levi's jeans from Myntra and its arrived on 29 Nov 2021. I've raised return request on same day as I received wrong product. Return was picked up on 30 Nov. Now it's showing as Quality Check Failed. How can even say that. It's ridiculous and they are duping people. Kindly help!!

Hi Team,

I am writing in reference to my refund that has not been credited to me for my order and the order was cancelled by your company.

Order No#118716943225114148401

I raised several complaints on your app support and even send you the email however there is no response.

Worst part is that product was not deliver by your side and i did'nt get my refund.

I didn't get my refund yet..product returned from last 12 days..but couldn't get my refund yet..so many calls to customer care and msgs to them...but all in vain
I want my refund of rs 719 soon.

Hello Myntra,

I was doing online shopping with Myntra on 26th November 2021, during when I did a payment of Rs. 1942 but in between a message shown as Myntra order couldn't get placed due to payment gateway failure. However my amount of Rs 1942 got deducted from my account two times.

I also sent a mail to Myntra customer service but got no reply that money will be reversed back from HDFC BANK within 48 hours if not I need to communicate with Bank directly. I didn't get money back hence writing this letter.

Attached screenshot of transaction details.

Thanks.

I made an order in myntra on 20 nov2021. I got the order on 26 nov 2021. I made a return request immediately.The product was very low quality I checked the brand it's different . I ordered a different brand. So I place a return request. The return pickup person didn't come to pickup the dress twice. And third day the person came said it's different brand I can't take it raise compliant in the app. I raised compliant since then no response from the myntra team they just keep closing the compliant again n again without any information.

Hi,

This is regarding my exchanging a white shirt is kept on hold and from Myntra for returning a product. Order ID # 1189521 [protected]
On 29th Nov, I had purchased Shaftesbury London white shirt and the shirt size is small for me and kept change, The shirt is tight and not good as described, I kept the return on 27th Nov and it got picked and failed the quality check for return, the reason is stain on the shirts but i haven't put the stain but i have received like that only from original product. Until now I have called many times Myntra asking for reason to kept on hold but I have not received any response so far, i am unable to contact them also.

Myntra Cash balance showing zero ...have not purchased anything, why simply deducting the amount .k revert back my amount to account .
Worst experience always with myntra

Hi.myntra cash balance showing, thr was some amount, i have not purchases anything...pls resolve this and revert my amount back

Hi,

This is regarding my refund not received from Myntra for returning a product. Order ID # 1188142 [protected]
On 07th Nov, I had purchased three products from Myntra HRX T-shirt, Alcis T-Shirt and HRX Jacket for total amount 3087 in total through Kotak Net-banking. Since HRX Jacket worth 2249 was not good as described, I returned it on 10th Nov and it got picked and passed quality check for return. Until now I have called 5 times Myntra asking for refund but I have not received any refund so far. They are saying refund is already done on 10th Nov. The reference number they had given is [protected]. When I checked with my bank, the reference ID is for the initial purchase I had done for Myntra and not refund one. The reference ID is not correct as it is the one I had done for the purchase. and Myntra are not accepting that the reference is not correct and refund is also not received.

Please have my refund get credited to original transaction mode source. I have attached the description they have shared with me and attached the transaction amount for initial purchase with the reference number. from the attached Images we can see both Ref numbers are same.

Myntera cancel my oder by own i wait for 5 day now it was cancel why

I ordered a product women maroon solid comfort heels.
The product was not fit in quality. I return it back the next day. The product got rejected in quality check. It has to be re delivered to me after the quality check failure.
I am complaining about the false acquisition that the company has put on me. They are saying that they have successfully reshipped the product to me. But they have not.
I have not received any message of successful delivery of reshipped product to me neither have received any product from their end.
I have not received the product after being rejected.

Looking forward to hearing from you

Regards

Nikita Gupta

I ordered for 3 zouk wallets but received only 1
Zouk blue and green delivered
Zouk black and brown not delivered
Zouk blue and pink not delivered

As per customer there is issue which delivered but not refunding amount for not delivering two wallets all tge 3 wallets should be in same package bit it have only one wallet and i shared the screenshoot. Now they are asking for video to raise the compaint say we decline my reqest

I ordered roadster charcoal hoodie from Myntra on 21 Nov 2021 nd got it by 22 Nov 2021 as I got the parcel I opened it nd find out it has a hole on the sleeve of tht hoodie nd same hole is also on the parcel nd as I initiate the return request they accept it nd their executive take that product but after some hours I got a message from Myntra that my return request is declined cuz I damaged the product but I haven't done anything with that product I want to know that are u sure Myntra u gave me a first class product without any damages if yes then send me the all the photos or videos of that product from warehouse to my address jitni baar tum logo ne quality check kiya hai.

I was ordering on Myntra.com and successfully paid via Mibikwik wallet, money was debited, but the order was never confirmed. I emailed Myntra support but they are not responding since 2 days.

Kindly revert the transaction and refund my money.

I only have the following document of the transaction.
order ID:[protected]
time of order: 22.58, Wednesday, 22 Nov 2021...

I had received the order and I want to initiate refund request because the fabric quality is not good. But because of wrong status(delivery failed) I am unable to cancel my order. I have logged my complaint on 2nd Nov, 2021 itself as soon as I got the product. But customer care team kept on closing my tickets without any resolution. After 2-3 escalation call with supervisor also, I am not getting any update and any resolution on my request. More than 15 times I have contacted customer care. Everytime they are giving timeline of 24-48 hours. This is completely illegal thing which mynta is doing. I believe a legal action should be taken against Myntra