Myntra.com Complaints & Reviews

I had placed an order on 21st October, 2021 with Myntra. An amount of Rs 2447 has been debited from my account to Myntra Desings Pvt LTd. However, order status is not shown with all the items still remaining in the cart. Tried contacting them several times, automated messages alone wouldn't help resolve the issue since these problems should be addressed directly with the customer care executive.

I ordered a jacket from myntra.com on 20th October.
Order ID # 1186598 [protected]
Which initially was going to be delivered on 28th of October.
On 23rd October I received message from myntra that my product is delivered. But it was not delivered. There was no one in the house to collect it. I want refund. The jacket was H&M of Rs. 799/- . This is my worst experience of myntra.com.

Hello Myntra
I am not able to access my myntra account.
Whenever I am trying to open it is says as account does not exist.
I have called the support team many time and so many emails but until so far I have not received any help.
My account has been suspended without any information.
Please help.

Myntra suddenly stopped delivering on my pincode 193221 from two days. I have received around 7 orders from myntra on this pincode in last two months
When I called the myntra customer service they told to me change my location. But when I asked for the reason for suddenly stopping your services in my location they don't told me any reason about that and cut the call....

Kindly look into the matter carefully and help me in getting my money back.its already being so long nearly 25 days have already gone..Its your duty to build trust of customers..I ordered u.s polo olive green shirt from Myntra and cancelled it due to price issues but the refund is not received till now...the amount of product ordered was Rs.919 . All this chaos make me feel so dissappointed that I have to think twice in future before shopping from myntra if I won't get my refund back.

I ordered shoes from Myntra. I recieved yesterday, But it's not exact fit. So I am trying to exchange shoes. I tried more than 10 different company's shoes.
But every time it is showing "Item is not deliverable at selected pincode"
380009
And also I could not find any option to change delivery location....

I am not able to login to my recent account.. despite calling Myntra costomer care around 8-9 times.. my problem is not resolved. Everytime they just tell me to wait for 24-48 hrs and after that also I don't get any revert. It's been 1 month and they can't resolve my issue

I need to complain against delivery agent. I recieved a wrong parcel from myntra, so made a return. For that matter I got approval from myntra customer care, if they approved my return, how dare delivery agent to reject my return. He took return with him, and then rejected my return continuously 3 days, and when i call delivery agent, he is not picking my calls. Need to complain such disturbing behaviour again delivery agent.

I have ordered puma shoes on 3 oct 21 at ₹2099 and the date of delivery was 13 oct 21
But they delayed the product and when I asked for the package they cancelled without asking me and initiated the refund on 19 oct 21 and now they are not giving the shoes at previous rate and asking me to buy at higher rate

I have placed order for 5 clovia night suits of Order ID # 1184907 [protected].
But I received 1 clovia inner wear instead of 5 clovia night suits, contacted customer care on 6th oct. So Myntra customer care suggested to return the wrong product so that I will get refund for 1 clovia night suit and they will get back to me with an update for remaining 4 undelivered products.
But till now there is no update and there is no proper response from customer service.

Myntra has suspended my account stating no reason, upon multiple calls they say that I have raised this request with no proofs at their end. I have around 3.5 k credits in my Myntra wallet. They are running a scam of duping people money. I need to raise this and take legal action as required

I had raised the return on the same day as the product is of CHEAP QUALITY.. Being an ELITE Customer for Myntra for so long, they just dont want to call back for the concern . They are just making fools..

I have sent then Show cause notice to present in Se 49 Polce staiton, they never honoured that too..

I want them to CLOSE THIER ONLINE BUSINESS. as these guys are just making fool of people

I'm unable to place an exchange order now though I've done it several times before
I've tried doing it from different devies but is still unable to place the exchange.

I ordered a Myntra gift card worth Rs 2, 000 from their app (Order ID # 1186368 [protected]). They are unable to share the pin to use the gift card nor are they refunding this amount. It's been a week of following up on this issue and their customer care keeps wasting time and are clueless how to resolve. They know they haven't solved the issue and asked for a 2 day extension today but have gone ahead and marked the case as resolved. I have tried to explain the issue over multiple calls, emails, and Twitter. But they are simply not resolving the concern.

Myntra sent me shoes without any box and any mrp sticker. There was no box and the mrp sticker is attached on it therefore I have no mrp sticker. They are not accepting the return request stating that I don't have mrp sticker. It's been 1-2weeks I have been following up with Myntra support. The return team gives me same answer again n again not even contacting over a call. And the normal customer support are so dumb that they don't even listen and just state the mail sent by return team. I need help with this return. Myntra is just trying to scam

I really love your clothes and the app but there is only one problem if you can add easy access on request for restocking on a cloth then it would be easier i really love this sweatshirt it is always out of stock and that is the only problem of you can restock that sweatshirt it would really be a blessing I am pinning the sweatshirt

I order a slazenger trackpant, and its fitting is too big for me, so i decided to return .

Order id- 118511315116112936603
Return id-(which cancal by courier) [protected]

I lost my barcode number, but i have original brand tag and price tag. Plz help me to return this item

I have ordered 2 kurta set(order-id- Order ID # 1185478 [protected]) along with few more items on sep end and Paid in advance. Details of missing items -

1. Hangup- Men Multicoloured Printed Kurta with Patiala & Jacket
2. Hangup- Men Multicoloured Printed Kurta with Pyjama

In myntra site it is showing that 4 items delivered to me on 10.10.21 but only 2 items delivered to me on 10.10.21. I called customer care on 11.10.21 told about missing order they were saying they will resolve the issue within 24 hrs but this issue has not resolved yet. I also checked with delivery boy about missing items but he said he didn't received both items. I am continuously following up with customer care but every time they raise complain & say issue will get resolve in 24-48 hrs. In last call they said they are checking, and it will get resolved after investigation maximum by 20th oct and on calling on 20th they don’t have any update and again asking more days and my money is with them. Now its been more than 11 days...Inspite of checking where the missing items They are just closing the matter by sorry message. Worst customer service. Not even ready to listen properly the issue. I hope in forum they listen & resolve the issue ASAP.

I ordered a kurta set of m size. Order number[protected]-3781403. I recieved samall size and there was no price tag on it which I didn't notice as there wascompany tag on it. When I initiated return the pickup guy asked me to approach Myntra customer care.
I have already placed another order for the same set of large size.
Please do the needful

Yesterday evening I make order two shirt on Myntra but my order didn't placed but payment got debited Rs917/-