Myntra.com Complaints & Reviews

I have ordered 2 items but received only one item in the package.
I have been following up with the Myntra but they are very irresponsible and closing the 3-4 tickets raised on this issue. Even i called the customer care more than 10 times but they always ask to wait for 24hrs n close the ticket

Date of incident: 12 oct

Smart Bear T-Shirt

My name is rikky Negi. I ordered 7 items from Myntra on September which we’re supposed to deliver by 15 October. There is continuous in delay in the items, I sent mail to the Myntra team regarding the issue to cancel all my orders and refund my money because I won’t be staying at this location for a long time. I stated my issue to them 3 times but they didn’t I ddnt get the satisfactory response. I again sent them the mail regarding the same issue but they did not respond. Nor I am able to connect their customer care team via call. Over the first two mails they are replied me with the same to cancel my order from my end but I am able to do that, there is no such option at this moment which I already stated in the mail. I need my amount back as soon as possible so that I can place those items from other websites. And same thing happened with my husband he was suppose to get his item by 9 October which he did not get yet and the Myntra team didn’t intimate regarding the issue.

I had raised a return request on myntra on two of the dresses that I had purchased from them . On Oct 18th at around 12.40pm, I received a call from the delivery guy asking me to return 2 products. I went ahead, I confirmed yet again if he is the one picking both the products and gave the product to the delivery guy. In the evening I received an SMS and mail from Myntra saying that the return request has been cancelled since I was unavailable, whereas I have actually returned the products. A status for one of the product shows that return has been cancelled, return and exchange options are available again. For the other product the status says out for pickup. I enquired with Myntra, they ask me the return acknowledgement, which generally the delivery guys doesn't give. I have been cheated and my money has been lost. These people prove yet again that the trusting people is a crime now a days.
Order ID # 1185675 [protected]

I placed a order (14/20/2021) and paid through airtel wallet. Payment was deducted but order didn't got confirmed. Still I didn't got refund. Am trying to contact Myntra customer service but they are not recieving the call.

I have ordered Tommy Hilfiger watch &allen solly bag from Myntra . I received the parcel on 5 october 2021. I had already made the payment before receiving the parcel. When I saw the parcel it was torn from one side and was sealed with white tape. So I opened the parcel in front of the delivery agent. I only got 1 product inside the package and tommy hilfiger watch was missing. So I immediately filed a complaint to Myntra customer care executive and I was assured for proper redressal in 3 days. 3 days later I receive an email stating that my claim has been denied and that I will not get any refund. I have taken photo as a proof of the parcel and also have an eye witness delivery agent.

I want either missing item to be delivered or refund for the Product amount..

If i don not get my product or refund I will sue Myntra till consumer court

We have booked a product by mobile number ([protected]). after that we received wrong product. I think you seller is blind and he pickup a product and send me. When we placed it for exchange then your delivery person are came and said we can not pickup this product. First you take approval from customer care then we return it. I don't kwon why he is came if he not take return. Now you are joking with your customers. you are doing very cheep behaviour with customer. I think my decision was wrong, we booked product with you.

Order ID # 1185384 [protected]
Details –

During Myntra Sale period I ordered Safari Grey 56 cm Trolley Suitcase along with some other articles.
It is showing delivered to me on 10th October but in reality it was never delivered.
I raised a dispute with Myntra and raised a complain with Myntra IN[protected] which was forced closed saying the order is delivered according to them.
I insisted for details of person who has accepted on my behalf which was denied.
Apparently, an OTP is required to be authenticated, which was never received on my mobile.
This customer care professional named Robert was so dumb kept me on hold multiple times and finally refused to be of any help.

I ordered a piece of clothing from Myntra. When I opened package, I got only 2 torn plastics inside, nothing else was there. When I raised a complaint about this, they took 6 days and then declined my claim stating that as per Myntra, they have sent the product. Now, I’m frustrated, as I’m getting no resolution to this. When I call myntra and ask them to transfer call to their supervisor, all they do is arrange a call back and I get no callback. This is extremely frustrating and poor customer service. I need resolution on a priority.

I have ordered 5 clothes and instead of thar I received one foot wear and when contacted to customer care they are not refunded me amount and not giving proper service and same thing happened second time I ordered 4 items and I received only 3. Such worst experience with Myntra.

I placed the order biotique scrub and biotique cream on 3rd Oct through google pay for which my money was debited but the order was not placed. Whenever i ask them about the refund Myntra customer care deny to refund me back the amount stating that they didn't receive any payment

I placed my order on 7th October 2021 and paid through Paytm. Rs 1019 was deducted from my Paytm wallet but the order did not get placed and Myntra is denying the fact that transaction was successful. What kind if loot is going on Myntra?

I had placed and return request for 2 items which came from same seller. since the seller for both the items are same so it was packed back in the same way.
Seller is Ferocraft E-Retail.
I had ordered Ferosh Hair bin and necklace. Both came in same box. So since it was not good I returned back and picked up by ECart logistics. Both the items were returned in the same box only. But Myntra told one item is not received back or lost in the transmission. They did not refund me 399 of Ferosh hair pin. For Myntra it’s a small amount but customer like me got cheated. If they earn 399 from many customers they earn lacks easily.
Please take action on them. They made me wait so long and later didn’t reply at all.
Attaching the pick up details and also my email I sent to Myntra after many follow ups.

I have ordered pepe jeans from myntra.com with Order ID # 1185973 [protected] and i have received some different brand jeans they are keep my request on hold please help me i have ordered this for diwali these guys ruined my diwali

Myntra has blocked my account without providing any valid reason and now I am not able to return recently delivered orders.

I purchase kundan gold necklace zaveri pearls and bracelet from myntra. I return both item but myntra delivery boy cancel due to barcode not print on box. He told call customer care i call him they say u make return agaim and they cant help me. They irraitate and never help me. They are not solvimg pronlem and close my request withput resplve it. I have photo and audio of product of myntra. U rfaud .

Order ID # 1185756 [protected]

I had orderd a denim skirt which was supposed to be returned today.The product did not have any price tag when it arrived .But now the delivery guy refused to take it because of the same .please help

I have ordered shoes from myntra but after delivery when I checked, it did not fit me. And I have not used it for single time. SO I requested for return within 1 days of its delivery and on the app it shows that agent is out for pickup but it is been 2 days no one came for pickup. So, I contacted customer care more than 5 to 6 times for pre approval of my return but they said that my product is on hold. How can it on hold without pickup?? Every time I call they just give the same details that wait for 4 to 5 days. But Now I want my money back. Myntra cheats everyone.
date: 16 oct 2021
order id : # 1185736 [protected]
Requested for return

I have ordered shoes from myntra but after delivery when I checked, it did not fit me.And i have not used it for signle time. SO I requested for return within 1 days of its delivery and on the app it shows that agent is out for pickup but it is been 2 days no one came for pickup. So, I contacted customer care more than 5 to 6 times for pre approval of my return but they said that my product is on hold. How can it on hold without pickup?? Every time I call they just give the same details that wait for 4 to 5 days. But Now I want my money back. Myntra cheats everyone.
date: 16 oct 2021
order id : # 1185736 [protected]
Requested for return

CIN: U72300KA2007PTC041799

I got damaged product without tag and when opt to exchange they are not making it. They are just giving me dates.

I had purchased an Allen solly tan brown Solid Block heels size 37
( Order ID[protected] account registered under name Radha Subash my grandmother) around October 2 or 3 during The Great Indian Sale.
My Contact number for the delivery was by mistake mentioned wrong which I noticed a few days after the item was shipped. I tried to contact myntra customer care several times to request for a change in the contact number, but the product was already shown as delivered. I again contacted the customer care regarding this issue to raise a complaint on what can be done as several times it would be told that we would get an update regarding and a complaint would be raised. Its been two weeks there has been no update from your side no SMS sent onto the registered mobile number which also requested the customer care to change the number and send all the updates to my personal number .The item is shown already delivered but to where we still don't know. Nor are we getting the contact number of the agent delivered nor is there any update from their side despite several complaints .