Myntra.com Complaints & Reviews

It's already been two days after raising pickup request but no delivery agent is coming to pickup my product and they are just updating the status as return pickup failed. why you guys are so irresponsible towards your service? take strict action against it.

I ordered 3 items from myntra on 30th September which I eventually had to cancel due to duplicate orders. When I asked for refund, myntra said it takes 7 days for the refund to reflect on your account and asked me to wait. Now its been more than 7 days and here I am still waiting for my refund. When I called their customer service regarding refund related issues on 9yh and 10th Oct, their employees named Zaheer and Saanchvi told me myntra has already initiate day refund and that they can't do anything about it. They were very rude to me and literally repeated th same thing for 5 long minutes and at the end hung up the phone without even registering my complaint. This is insane. I can't expect such low service from a brand like myntra. Worst service ever. Gonna register complaint on every forum to spread the awareness.

I had place order for Kurtis & made online payment through SBI0 bearing UTR no [protected]IGAMEEQVF3 dated[protected] of Rs 648/-. No order has been confirmed? what is the status of it? Please confirm the order & delivery or refund me back the payment

It has almost been one month and I have not been refunded, because of scammers like them we suffer depression

Myntra without any notice deleted my account where i had credits in my account. They cancelled all my orders without prior notice. I am a myntra inside and loyal buyer since 5 yrs, By doing a lot of shipping, did i become a myntra insider, and then suddenly I don't have a account on myntra. They are not responding to any queries, closing the complaint without any answer, their customer care is not able to find an account in their system. This is utter abuse of power. This is how they pay me for my loyalty for so long!

Dear Sir

It is to inform you that a bunch of people doing online job scam for delivery boy job in Myntra Amazon by Vijay Kumar aka Sanjay Patil Aka Ravi Patil aka shaik allahbaksh his mobile number is [protected] (77I59II486)
His partner priya singh [protected] (77I593O927)
And Avinash kumar [protected] (77I931527)
And [protected].(77I589336O)

They steal 10000 from each of their targets in two installments of 5000 each.

Their job fraud scam step by step:

First of all they will send a message to job gullible guys

The following text is written

Dear Friend Do You Want To Do A Delivery Boy Job a Myntra Delivery In Your Own City With 18000 Salary Plus Incentive Then Register www.myntradelivery.in/job
When you click on that site, a form will open in front of you. And when you fill that form it will send you another message in your text and whatsaap.
He will send the following text in your message box -

Dear Applicant You Had Registered For A Delivery Boy Job In Myntra, We Are Happy To Tell You That Your Registration Has Been Successfully, Please Visit Our Website And Download Your Job Confirmation Letter. www.myntradelivery.in
When you click on that site, a form will open in front of you. And when you fill that form it will send you another message in your text and whatsaap.
He will send the following text in your message box -

Dear Applicant You Had Registered For A Delivery Boy Job In Myntra, We Are Happy To Tell You That Your Registration Has Been Successfully, Please Visit Our Website And Download Your Job Confirmation Letter. www.myntradelivery.in

If your registered number is a WhatsApp number then he will also text you on WhatsApp by [protected] (77I589336O) this number by using the myntra logo in it's dp.

The following text may be written -

Dear Applicant,

You Had Registered For A Delivery Boy Job In Myntra, We Are Happy To Tell You That Your Registration Has Been Successful, Please Visit Our Website And Download Your Job Confirmation Letter.
www.myntradelivery.in/download

You Have To Courier The Required Documents Before 7:30 Pm Today. After Sending Courier, Share Courier Tracking Number With Us Via Email.

One Thing You Should Keep In Mind Is That You Will Have To Courier All Your Documents, If You Whatsapp Or Email Any Documents Then Your Documents Will Not Be Accepted.

For More Information About Which Documents You Have To Courier, Read The Job Confirmation Letter Given Below.

Access Our Information To You In Easy Ways, That's Why We Use This Whatsapp, Do Not Try To Call Or Reply To This Whatsapp Number.

REGARDS
Myntra HR Team

In that WhatsApp text, they will ask you to courier your documents like an aadhar card, pan card, voter Id card, your photo, your address proof, and your bank details etc.

After that, they will ask you to email your courier tracking Id number to him.

Then once you submit the courier tracking id number, immediately you will receive a message to download their myntra manage shipping app.

The following text is written -

Thank You For Sharing The Courier Tracking Number With Us.

Download our Myntra Manage Shipping app as soon as possible and install it, open the app after installing, then download our Myntra Terms and Conditions letter for download from the download option and read that letter correctly and follow it
Click On The Link Below

www.myntradelivery.in/app

That app will take too much time to download after downloading that app.
Ravi pati will then send you a message himself by his number [protected] and will say to download your terms and conditions letter and read it care fully.

First he will send you this type of message

hello

My name is Ravi Patil I am your HR

If you face any problem during the process of your delivery boy job then you can contact me

Now, let's see their terms and condition letter

The following text is written -

Thank You For Couriering Your Document By The Given Date And For Showing Interest To Work In Myntra
When We Receive Your Document Via Courier, We Will Process Your Appointment Letter And
Other Company Documents. As Per The Terms And Conditions Letter, We Are Hiring You As A Delivery Boy. And Read The Details Below About What You Will Get From Us During The Myntra Delivery Boy Job.
1. Your Basic Salary Would Be Rs. 18500/- Per Month
2. Traveling Allowance Rs. 3.20 Per Kilometer
3. Additionally You Will Be Entitled For Rs. 40/- As An Incentive For Delivering Every Product Within Given Timeline.
4. You Will Also Be Entitled For Per Month Mobile Bill Of Rs. 500

Whatever Order Is Coming From Your Area, We Will Send That Order To Your Registered Address, After Which You Will Deliver It To The Address Given Above The Product.

Your Delivery Area Will Be Within 3 Kilometers. You Will Have To Deliver The E Within 3
Kilometers. All The Products Will Be Within 500 Grams And Will Be Prepaid Means That Customer Will Have Already Paid. And You Will Not Be Given The Product Of Cash On Delivery.

The Information You Have Been Given In Myntra Terms And Conditions Letter So Far Is Very
Important For Your Delivery Boy Job. If You Want More Information Related To The Job, Then Read The Letter For The First Time You Have Downloaded The Job Confirmation Letter.
[protected][protected][protected][protected][protected][protected]---
You Have Been Appointed Based On Your Address's PIN CODE
We Get A Lot Of Orders From Your Area PIN CODE And We Are Not Able To Deliver That Order On Time, Due To This Problem You Are Being Appointed Because You Will Deliver The Product To The Customer On Time.
The Myntra Shipping App You Install Is Very Important To Your Delivery Boy Job. Through This App
You Can Find Out How Long Your Parcel Will Arrive From Our Warehouse To Your Home And How You Can Deliver The Parcel To The Customer. You Will Also Get A Lot of Information through the Myntra Shipping App.

This ₹ 5000 You Are Maintaining In Your Wallet Because If Any Product Is Lost From Your
Hands While Working In Future, Then MRP Of That Product Will Be Deducted From Your
Wallet. If Any Goods Break From Your Hands Or Get Damaged Then You Can Return Those
Goods To The Warehouse
To Deposit This ₹ 5000, You Open Our Myntra Manage Shipping App, Then Click On The
Make Payment Option, Then Read The Instructions Given And Pay The Payment
The Deadline For Your Payment Is Until 08:30 Pm[protected]. If For Some Reason You Do
Not Pay As Per The Time Given In Your Myntra Wallet Section, This Job Request Will Be Canceled, Which You Will Never Be Able To Apply Again.
Your Incentive And Travel Allowance Will Be Given In Your Wallet Every Week On Our Behalf.
And From 1st To 5th Of Every Month, Your Salary Will Be Paid In Your Bank Account.
After You Add Your Amount To Your Wallet, After That Our HR Team Start Printing Your
Appointment Letter And Other Documents Of The Company. And When Complete Documents Related To Your Appointment Are Made, We Send It To Your Registered Address Via Courier. All This Process Takes 5 To 7 Working Days.
If You Have To Ask Anything Related To Your Delivery Boy Job and If You Are Having Any
Problem with Making Payment or Adding To Your Wallet, Then Contact Our Delivery Department
HR Team
Ravi Patil
[protected] (77I59II486)

Then they will send you another message and force you to deposite 5000 in your myntra manage shipping wallet and they give you a deadline if you not deposite your security money then your job request will cancle and you will never able to apply again.

Following text is written -

According To The Terms And Conditions You Have Downloaded, You Have To Maintain ₹ 5000 In The Wallet Section Within The Myntra Shipping App. Before 8:30 PM today

This Payment Is Refundable I.E. You Can Transfer From Your Wallet To Your Bank Whenever You Want, For This You Do Not Need To Take Permission From Anyone

You Can Add This Payment By Debit Card, Net Banking Or Credit Card, To Make Payment In Your Wallet, There Is A Make Payment Option On Your Home Screen, You Can Process It By Clicking On It,

If for any reason you do not maintain the payment as per the terms and condition letter given in the wallet of Myntra shipping App then your this job request will be cancelled you will never be able to apply again

And when you go to deposit these five thousand in that wallet option you will see there are visa and master card options, if you do not have a visa or master card you will contact your HR. If you have a visa and master card your payment will also not be accepted because you will not get the OTP then you will contact your HR and then he will provide you with another payment option o[censored]PI he will ask you to deposit the money by using his UPI id then he will add that amount into your wallet.

By this trick, he will take your five thousand.

After this next day, they will ask you to pay PVC charges.

The following text is written -

Dear Applicant,

Your Appointment Letter And Other Documents Have Been Prepared So Far, Now We Will Send All Your Documents To Your Address Through Courier, But Before That You Pay The Your PVC Charge Rs. 120 More information please Website and follow the instruction To make a PVC amount payment, Before 07:30 PM Today

https://www.myntradelivery.in/pvc

You Can Pay This PVC Amount Through Your Debit Card Credit Card Net Banking, If You Do Not Have This Option Then You Can Pay Through Your Friend's Or Family Member's Debit Card Credit Card Net Banking,

Do Not Make PVC Payment Through UPI We Do Not Accept The PVC Amount Paid Through UPI

If You Have Any Problem Or Want To Ask Something You Can Contact Your HR

Now, when you go to pay PVC charges the same problem may occur that occurred earlier in paying security deposit, that site payumoney will not accept your payment again.

Now you contact again your HR for this, and he will again give you terms and conditions letter.

In that letter you will be asked to deposit 5000 as a security deposit again because company is not accepting upi or any small payments and they will promise you to refund your 4880 back after deducting 120 PVC charges in 1 hour.

And finally when you pay 5000 more and think that money will come back in 1 hrs then now it is never going to come back.

I want the company to take some action on this. Because this man can do fraud with many peoples by putting the name of myntra company and amazon company and please guys beware of such scams
.

I have complaint against him in cyber crime portal.
He is a fraud scammer.
Beware of him and do spread this information on your facebook twitter instagram youtube.

I am a elite customer of myntra i dont the reason why they blocked my account even the customer care couldn’t say the reason . I recently ordered 20k to 25k rs order during these days even i cant return some items which came to be defective!

Hi I'm Siddhayasree Mukherjee from Chandannagar.. today I received a message from Myntra that my orders were out for delivery but when the delivery boy came to me he didn't find my 2nd order, so I received the one order...now what should I do???

I ordered a Red tape boot on Myntra but after 13 days they delivered a laddie Ballerinas, I have raised multiple requests to return it but I don’t know why they haven’t verified yet.

Amount for ordered product was 2249/-
Received wrong product for Rs600/-

Wrong product is not useful for me at all.

1st image of wrong product
2nd image of invoice of wrong product
3rd image is the original product I ordered.

It is really painful and frustrating, please help to either get the original product delivered or get my money refunded plz🙏

I feel helpless because we don’t have any escalation matrix for this and I am not sure if I will get my product or money back.

The same thing happened with me i had ordered 1 product in a sale and after few days when it is supposed to diliver i am getting "Cancelled:Due to an internal issue, we had to cancel your Item"
This is highly unethical of the myntra team. If you dnt want customer to buy stuff when it is a sale or at low price then stop giving adds saying "its a sale".
I am very disappointed in the app

I have ordered perfume from myntra but i received only empty box. Now they are ignoring me and did not provide any solution

Order description: House of Pataudi heel

I had ordered heels for my wedding due to covid situation from myntra. It arrived early. I tried out but due to fitting issues and heel height i decided to return it. I requested for the return on that very day. I clearly remember not misplacing any tags or anything that came with the product. The pick up was due next day. After the message was sent on my mobile that the pickup was successfully completed and I checked the status of refund saying my return request was "put on-hold" as it "failed to pass the quality check".
I called up the customer care and they informed me that the courier guy said that the "product strain dirty". But I checked it by the delivery boy he said it is in good condition. Now why the hell would i do that? What do you guys take a customer for? I have done shopping from other e-commerce sites and have never faced such a thing. What if you had sent a defective product? What then? I did not do a "quality check". If the product is undamaged then why on earth am i not getting my money? I want my money back! Stop duping people like this. I want the refund.

I ordered braided block heels. It didn't fit me so I want too return it. I kept return request bt my request kept on hold. I want to return it. I didn't fit me.. It is totally wastage of money. When I received this packet. Packet was unsealed. What should I do.. It is totally wastage of my money.. I want to return it and want to refund. Plz solve

Provided wrong information and kept me waiting for so long. I couldn't receive my urgent package.

I ordered a pair of shoes from myntra and received it yesterday, i didn't even wear the those shoes as i didn't like the colour and immediately asked applied for a exchange, and today when i was about to get the exchange the delivery boy refused to take as he thought it was damaged, but here i didnt even use to product then how can it be damaged from my end, now he has put the entire process on hold. It is so inconvenient that this is the 2nd time I am facing such issues with myntra. My concern is I cannot wait till 12th Oct 2021, as i have to attend a party tomorrow so i want the product exchanged by today or tomorrow itself, because the mistake is not from my side, for no reason this inconvenience is created. Please look into it ASAP as I want to by today or tomorrow.

Order ID # 1184123 [protected]
On the scheduled day of delivery, I received a call from the delivery guy that he is coming to deliver. I asked him to drop my parcel at my college gate. Later on, when I went to collect it, my parcel was not there. I searched everywhere and all possible locations but in vain. All the parcels of all the other students come there how come only my parcel is missing? I tried to contact the delivery guy but my pin expired and thus could not reach out to him. Hence I contacted Myntra customer care and raised the issue. They took 2 days and closed my complaint saying that the delivery was done from their end. I asked for proof - the delivery guy's name and his contact number, at what time it was delivered, etc. Myntra did not provide me anything and said as proof they have my voice recording when the delivery guy called. I mean what kind of proof is that? The guy called me saying he is going to arrive at my location and does not prove the fact that he actually delivered the parcel!! I repeatedly contacted Myntra for the same issue but in vain. I came to know about a few other e-commerce sites that refund the money on the loss of a parcel but Myntra even did not bother to process my complaint further.

Order Number: #1185037 [protected]
I am writing to you to raise an issue about: Clothing, Shoes & Accessories

The issue that I have experienced was: I have bought Apple airpods from Myntra on 3 oct 2021 .
Product has been delivered and when i rechecked it from apple support they confiremd that product warrntty has already been expired one year ago .also the serial number in product and box is different .
i compared it with other apple airpods and in this product, it has been written has assembled in japan whereas in orginial apple airpods it has been written as " assembled in vitenam " this has been also confirmed by apple support .
i have been delivered a old/used product which has apple support one year warnnty already expired .

It occurred on: 3/10/2021

i want myntra to take this fake/used proudct and retun my money to solve this .
i am very much frustrtaed now by chasing them every day and no one is supporting there .

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

I ordered a Lime green solid A line dress, size M from this brand called Dressberry (order Id: #1185077 [protected]). upon arrival, I quite didn't like the quality and immediately requested for a return. I received the product on 4th October. The delivery boy arrived on 5th morning and thoroughly checked if the tags were intact and if there were any damages. Once checked (PROPERLY), he collected the item. ON 5th October, I received a message from Myntra saying that the return request has been rejected due to quality Issues.Like seriously? To my good luck, I had taken pictures before handing over the product to the delivery boy. The tag was intact and luckily, I had not even tried the outfit. So how on Earth was their a "quality issue?" Either I was sent a product that was already used or stained and I quite didn't realise. But the quality of the cloth truly sucked. Raised a complaint with the customer care but of no use. They are reshipping the product back to me. Is there a way I can go about claiming my refund?

Myntra have sent me a fake product which does not contains any tags or bill when they delivered it.

When I am trying to exchange or return they are refusing.

order ID[protected]-6993503

Social Media is your ultimate weapon. Having said that, the screenshots would not help you at all. Myntra policy states that, the offers and discounts on the app change from time to time based on the Brand's decision.

It is equivalent to a scenario where in I purchase a pair of shoes for Rs. 5999/- from a mall and the next day the same outlet offers a free t-shirt on purchase above Rs. 5000/-. Now I cannot blame the outlet thinking they're cheaters right? They did not do it just because I purchased yesterday. It is purely my bad luck that I purchased from there a day before. Worst case, I never return products bought from a mall (unless defective). After all, they are more reliable.

But hey, the best thing about online shopping is the 30 day return policy or cancellation policy. You may just return or cancel the product if you get to know that the price has gone down post purchasing.

You can even refuse the order at the time of delivery if the same has been shipped.

If the order with the higher value is on COD mode, place a pre-paid order and save money. Chuck the COD order.

On the other hand, place a COD order if you have already paid for the order with the higher value. You will get the amount in cashback account anyways. Transfer it to your source account later or use it wisely. :)