Myntra.com Complaints & Reviews

I got a message on Sunday saying that the product would be delivered on 10/01/2021. Libas Women Green & White Printed Kurta with Palazzos & Dupatta. We are at home only and no delivery person came home and contacted us. I was waiting for the package and today i could see that the status is updated as delivered. This is of prepaid order and Myntra cannot do this way with the customers. It should maintain the number of the delivery partners strictly. Please give the refund for the same or arrange to deliver the product correctly. Customer asks the whole story but no action point.

From last few days i had been getting calls that I would get my parcel bt the guy was to lazy and kept saying I will give it tomorrow (yaarrrr kl dedunga main, order cancel thodi hojyega) This is my first bad experience with Myntra. Your delivery guy asked me to call him the next day to "remind" him to send a parcel and it is soo lame that in evening when he didn't show up again I called him thn he said he is not on duty and asked me to call someone else. Who was I suppose to call? I had got no number to call. This is rediculous. It was a gift for my sister and yea I bought it in sale and now sale is over and my order got cancelled on its own.
He kept saying that I will deliver your order and then the delivery boy blocked my number also

This is regarding the return regarding my 2 myntra returns with order ID - #118507801530070957301
I returned 2 of my orders because i wanted to actually replace them.
But the replacement policy was not valid for my area pincode.
So i made a return request within 1 hour, and the next day the order was picked back.
But I am seeing that, both of my orders have failed quality check. This isn't supposed to be this way. I returned the orders same as it was delivered to me.
The customer service says that the product is missing the tags and I did not detach the tags at all. It was same returned at it was delivered.

I after returning the orders after sometime, ordered the products again with the smaller size which you may confirm with my order history.

Previously also. the same has happened with my brother, that the order was sent back again.

This is not tolerable at all. I beaing a regular customer at myntra request you to check and resolve the matter as soon as possible and process the refund as early as possible.

Also I did take a pic of the tag that was in the orders (so I have the proof of that), which you claim that was detached, which actually was not.

Please do refund the total amount back, else you might lose a regular customer which further will use other online platforms

Thank you !
Ketan Bagauli

I am a frequent customer of MYNTRA and i have bought many many products . In last 10 days some sale was going on and i ordered many items... Unfortunately I have asked for exchanged for one item as size is not as per expectations...Today my myntra account was blocked for reason best known to the myntra team. And today only i received products worth 5000 in which some products are not as per my expectation and i have to return them...Myntra cancelled my other purchased items as well which already paid...I am helpless since i am not able to access my account as its locked.Plz help me in unlocking my account...I have complaint to customer care but no response till now...pathetic service by Myntra...why they r putting sale if not able to handle it better to close their site instead of cheating people like this...please help to get back.my account so I can file return or exchange of my items.Thanks

I ordered 2 items of "Varanga
Women Black & Golden Ethnic Foil Print Sequinned Pleated A-Line Kurta" one with "S" size and other is "XL" size. After receiving package I observed there was only one XL size item present in package. Package weight is about 400-500 gms. I have ordered these 2 items with full prepaid amount. The Date of order : 4 oct 2021
The Date of shipping : 8 oct 2021
(Tracking Id :[protected]
(order ID[protected]-1194403)
The date of delivery : 10 oct 2021
App also showing 2 items delivered but in actual there is only one item

I am a regular Myntra user.I have not expected this kind of experience with Myntra . Completely disappointed

I checked on App for raising complaint of missing item there is not a single option to do so. Then I checked locally at delivery office they also asked to raise complaint. Then I checked with KESHVI FASHION LLP vendor, he also asked to raise complaint. Raising complaint for your own paid money has become really difficult in case of MYNTRA. Completely disappointed . I have mentioned this complaint in feedback link provided in delivery message

I received a package of total 2 products and when I opened it, one of them was missing.

While placing the order ’Myntra’ asked the whole history, like complete shipping address, number, billing address and the number in case of issue. I have given all the numbers like contact number of shipping address, my contact number but I was not knowing that phone calls are so costly that MYNTRA and BLUE DART cannot effort it.

However, my experience with MYNTRA was very very bad. Since Myntra took the money from me and didn’t deliver the product at ALL

Hi I placed an order on 6th of October an it was confirmed as well, However my product delivery date was on 11th and i have tried reaching you guys multiple times, and i was so pissed off from your IVRS, and its 12th today still i haven't received my product, when you cannot deliver the product on the confirmed date, y do u guys brag so much good about CUSTOMER Service. I have posted this issue on FB and LinkedIn as well. Still No response

#### #Diwalisaleisscammed #Myntradesigns

I ordered this watch during the recent sale on MYNTRA which was from Oct 3rd to Oct 10th 2021. I was soo suprised to see an empty box. when i received the package. Also when i received the package it was fulling intact and was not broken or opened and sealed back. When i receved the package it was soo light. the packaging was done properly but when i opened the watch box it was empty. This was not expected.

I purchased a giftcard from Myntra and the updates were sent to some random number by Myntra. When I tried to redeem the gift card, I was unable to as it had already been redeemed.

When I contacted Myntra regarding this issue I didn't get any response from them for many days and ultimately they asked me to contact cyber crime

It was a defect in their process. I don't know whether I received an already used giftcard from Myntra or they sent the same giftcard to multiple users.

After giving all the proofs I didn't get any help from the team. I asked them to check if it has been sent to some other user, they couldn't assist me in that too.
It's really disappointing

I order 3 item
HRX tshirt, PUMA trackpants and SLAZENGER trackpants
Order id #1185113 [protected]
And return ids are
HRX tshirt-[protected]
Puma trackpant-[protected]
Slazenger trackpants-[protected]

I lost there barcode, but i have brand tag, brand packing and main pursel packeting..i return this 3 items, but delivery agent did not acept return this items, , he said if barcode is not availabel he could not scan the barcode number and not complete the return process.
Plz help to return this items

I'm not able to log in into my myntra account, it has been a month now of me struggling and calling their customer care executive and they just tell me to wait and wait everyday.
I have sent my govt id that is THE VOTER ID to the cc manager long back, they have told me to wait till 3 business days and now what???
How much more time do you all need???
This is the kind of service Myntra provides to its customers???
This is really getting illtolerable
I am a very old customer of myntra and they are treating me like this!!!
I'm really getting depressed by their action now

Please help!!!

I lost my product bill, but i have original packeting, brand tag and price.But delivery agent did not accept my return pursel

I don't know why when the item was in my cart got out of stock .I really want to buy that dress, and if possible please get it restocked as soon as possible plzzzzz plzzzz plzzzzzzzz restock this item. I really need it..

I did place order on 7th September 2021 for a sweater and a beanie worth 1318/- my order didn't get placed but my amount got deducted from bank account. So I connected with Myntra support team and they said that refund will be processed and will be reflected in your account with in 7-10 days. Till 18th September the amount was not credited to my bank account so I connected with the support team again and they said we have processed it and it will be displayed in your account after 10 days, so I waited till 28th September but the amount was still not credited to my account. sSo i connected with Myntra support team again and this time they gave me a transaction reference number and asked me to connect with my bank so I did that and I got to know that the transaction reference number that Myntra support team has shared with me is the transaction number generator when the amount was debited from my bank account and there is not credited transaction from Myntra to my bank account. So I connected with Myntra support team again tell what they bank has told me and they ask me to wait for 3 more working days and till now no one from their supervisor has contacted me and the tickets that I have raised on they online portal was always being marked as issue resolved. When I connected with support team again after 3 days they are still clueless about where my money is and no call was scheduled with the supervision even after my repeated requests to connect me to the supervision.

IN[protected]

CUSTOMER support resolving the issue without correct solution and providing incorrect reasons for closing issue. How the ### will I ot have price tag when I'm exchanging a product? Why are you resolving it with incorrect statements? I have provided the photo of the product to be exchanged with everything intact.

When I reopen the issue they're resolving it without providing an update.

It's already been two days after raising pickup request but no delivery agent is coming to pickup my product and they are just updating the status as return pickup failed. why you guys are so irresponsible towards your service? take strict action against it.

I ordered 3 items from myntra on 30th September which I eventually had to cancel due to duplicate orders. When I asked for refund, myntra said it takes 7 days for the refund to reflect on your account and asked me to wait. Now its been more than 7 days and here I am still waiting for my refund. When I called their customer service regarding refund related issues on 9yh and 10th Oct, their employees named Zaheer and Saanchvi told me myntra has already initiate day refund and that they can't do anything about it. They were very rude to me and literally repeated th same thing for 5 long minutes and at the end hung up the phone without even registering my complaint. This is insane. I can't expect such low service from a brand like myntra. Worst service ever. Gonna register complaint on every forum to spread the awareness.

I had place order for Kurtis & made online payment through SBI0 bearing UTR no [protected]IGAMEEQVF3 dated[protected] of Rs 648/-. No order has been confirmed? what is the status of it? Please confirm the order & delivery or refund me back the payment

It has almost been one month and I have not been refunded, because of scammers like them we suffer depression