Myntra.com Complaints & Reviews

On 1 Aug around 12:50PM my order for Talisman earrings arrived. It came in a brown paper package. I opened it right away and found that the jewellery box was unwrapped from its bubble wrapping. And inside the box, the earrings were missing. I requested a call back from customer service right away. They called at 01:09PM and I vividly described to them stating that the earrings were missing from the box and that the package seemed to have been cut open from side with a razor and retaped again with Myntra logo tape. Shared the images on the Help Center chat link too. They registered my complaint and told me to wait till 4 Aug for resolving the issue. And yesterday surprise surprise, they informed that they found no fowl plays on their service from warehouse and logistics. So my complaint is denied and stated that the issue wouldn’t be entertained further.
Wow Myntra! I didn’t know you guys send packages in tampered state and also dismiss customer’s grievances based on negation from few of your thousands undocumented workers! Way to go!
Reading similar cases on consumer complaints proves that Myntra don’t give a ### about customers’s grievances. It’s like “Once delivered even if you get a block of brick, it’s no longer Myntra’s responsibility”

The cost of the earrings is a price I have to pay NOT TO TRUST your brand again.

Learn business ethics from other e-commerce brands.

I ordered a white MANGO top and I received it on 3rd August, 2021 at 8:56 A.M. The top seemed like it had been badly used and washed. There was a slight yellow stain on its shoulder and had a strong fragrance of ladies perfume. At 9:07 A.M on the same day, i.e., just after 11 minutes I placed the return request and approximately at 1:00 P.M the delievery boy picked up the product. Now, they have rejected my refund and are blaming me that I used the top and returned it. How can someone wear a top, wash it, dry it, and then return it within 11 minutes? I have called them several times since then. The customer care agent tells me that I will receive a revert from them after three days, sometimes after 24 hours but, everytime they close down my query and in this way I am being harrassed. I am the one who received a second hand product. Looks like I am not being heard. It is highly disappointing.

I placed an order with Myntra on 4th August, 2021 for the amount Rs 3, 358. There was a payment gateway failure the amout was debited from my account but the order was not placed. I have not received any refund of the amount. Please help me in getting the refund of the debited amount back to my account.

UPI Transaction - mql4l30eWFXFFjQRBBq7

User name - Sneha Singh
email id - [protected]@gmail.com
Mobile - [protected]

I raised request to return a product, product is as it is, even price tag and all labels are as it is.

Delivery boy is not accepting the product saying its not matching the color, and this was the reason i wanted to exchange and also size issue. I complaint myntra support for same. They told me they will take feedback.

And next day same boy was on my door again and he even not mentioned me about exchange of this product. And he canceled return request on its own.

I had ordered this pair of shoes on 24th July. I received them in a "myntra" box rather than a "nike" box. It just had a barcode of the product and no price tag. Now, these shoes don't fit, and they aren't accepting exchange/return because there is no price tag despite the fact that the product I received had no price tag originally.

I have attached the photos of the box and the barcode. I request to arrange pickup and refund the amount.

I ordered apple AirPods 2nd generation and received just the box without the AirPods. Please help me.

Hello, I have ordered CROCS Tulum Women Grey Solid One Toe Flats Size: 36.5. on for rs. 3495/-, But the product you have sent is totally different ( White clog). There isn't any other product, which we have liked, So we asked for the refund. The pick up boy had came to pick up. But he told us to get approval for that. So we have tried to contact customer care but that is not happening. I am adding both the images what we have ordered and what we get. Pls. arrange our refund to keep smooth relation between us.

My myntra account has blocked .i don't know why

Order ID # 1179432 [protected]

I received a dirty and stain product so I placed a return request selecting the same option I was facing with the product .. “Quality issue product is dirty and has stains on it .”

I handed over the product with the tags and the belt which was attached to the product
The delivery person opens and checks the product and take the snap of the product and take the product with him .

Now my product status shows that the return is on hold as it failed the quality test and stains found on the product and also the tags where missing .

While placing the return I have mentioned the issue I had with the product and also the tags where attached to the product.

I ordered one night suit of I Like me brand on 25th July 2021 and received it on 29th July 2021.I received a wrong and damaged product and the image didn't match the actual product. I requested for a return but the delivery agent didn't take it back and put it on hold.I am unable to upload the video or pictures too. I request you to kindly resolve this issue and refund my money

I ordered a pack of 2 H&M Tshirts from Myntra on 21st July 2021, and it was delivered on 28th July 2021. After opening the package, I noticed that Myntra had delivered only one T Shirt instead of the two that I paid for. I raised a complaint the same day and requested return of the product. The next day, the delivery partner visited and put the return on hold, as he found only one T shirt in the package, which was actually the result of Myntra's error. On 30th July, they closed my complaint stating that they have delivered the complete product(s) and there has been no issue in the logistics or the packing process and the claim stands declined.

I had made a payment of 3495 Rs through UP I’d and the payment confirmation has come . But despite repeated complaints no action has been taken .

Recently I ordered 4 items from myntra, and all of them have been received, but i’m not able to collect insider points from 3 of the products out of 4. I called help center and he helped to resolve my query. I followed the steps he told me to do so ( clearing cache and re-installing the app). But nothing worked.

I ordered Shae by sassafras women peach coloured & pink anarkali kurta ...they delivered it...but kurta colour doesn't match with the image colour ...there is no peach colour in it ...it contains pink colour only ...and also buttons on that kurta have not evenly stitched ... material also low quality... first time totally disappointed with you ...

I ordered an Roadster jeans but i recieved jeans of here and now with tag of roadster jeans.both tag and product were of differant brand jeans is of here and now and tag on it is of here and now. Then i go for exchanged but my exchange got cancelled 2 times and when i talk to customer care they are saying that its not their fault they packed correct product and deliver correct product. If its not their fault then who put fake sticker on differant product?? Even the tag on it was not remove and it was totally unwashed. Thats ridiculous that myntra give me a wrong product still they refuse to exchange or return in thats so shamefull. It break my trust toward myntra. Frome now i never shop from this site. I suggest my family and freind to do not buy product from this site

The product I have received is too large for me so i decided to return it but they started cancelling my request everyday after 24 hours of confirmation. Please help me.

Myntra delivery agent name yogesh nikas. Rude & bad behaviour with customer

I had order to many products from myntra by cash on dilvery but why now COD is not available (272155)

Online shopping and I can get them at like to our house and we can go from there to call and debit card 16 and debit card and I will be...

With reference to the Vero Moda women white solid top I bought.
The order I received was on July 9. But the order I unpacked was on July 22 because of some personal issues, I was out of Delhi for a quite a few days.
The issue is, the moment I unpacked this top with others too ..I checked it and had received a light stain on it. And that very moment I request for return on platform, telling them the particular top had a stain issue with 2 others ( one for return and other for size replacement) but now Myntra is not accepting the damaged product, rather specifying that the order issued was up to the mark which was truly not. Kindly help.