Myntra.com Complaints & Reviews

I ordered Bannos Swagger Women Blue & White Checked Night suit on 7th May 2021 bearing order number[protected]-9540103. I ordered this product using my mobile number [protected] and OTP, no email id was used to loggin. I received the same but return due to size issue and product quality. it was informed me that I will receive the refund of Rs.899/- in 48 hours. but till date I have not received the same. I called customer care and informed them about the incident and after that they ask me about my bank details vide a mail 25/05/2021and the same was provided on the same day. after that also I have not received the same. many times I have raised the complaint though my mail id i.e Poonam.[protected]@gmail.com. they told me that account logged with only ph number is not recoverable hence I used mentioned mail id and the same ph number to create another and after that they are saying no such order is place though that account. I shared them a screen shot of the product also. Henc refund of Amount of Rs.899/- is to be done by Myntra.

I ordered two shirts on 15 July (one was for Rs.510 and the other one for 532). I paid online via net banking .They said that refund was to be credited by 25th July . But I didn't receive any refund . I have also written to them but haven't received any response yet .

IN[protected]
The issue shows its been reaolved but as customer who raised the issue i am confirming the issue isnt resolved and we were told to be connected to senior executive. Its been more than 48 hrs and yet no response and to my surprise the app shows the complaint is resolved.

Hi Team,

Initially the women yellow floral dress which i received from myntra, the price tag was not attached with the cloth..after that i raised a return request. But the return request was rejected. Also the product was reshipped to me without price tag. When the item was re shipped to me there was no price tag with the product. I have called several times and also i informed the delivery guy about the price tag which i did not received from myntra. Myntra is claiming that they have send the product with price tag which is not true. And they are not accepting return request. The Incident No. is IN[protected].

Hi,

This is regarding concern i am facing with myntra.com

I have ordered a product from myntra.com. and and since i did not like the product i requested for return. But without picking product they are simply cancelling from there end the pick up.

I have made multiple request for return since 6th july 21 but they are not coming to my address and picking up.

The customer care is troubling like anything telling about there rigid policies.
When i am requesting for a call back they are not even responding to the call back.

Customer. Care is disconnecting call right in between when i am speaking to them. It has almost happened 4-5 times in this long period of time.

Kindly could you help me return and refund of my product. It is a complete fault from companies side. They are troubling customers like anything.

I wanted to return a dress since had fitting issues. N these days since Myntra is charging more for returning products chose to exchange. The exchange guy comes and denies to take the return since the product had no tag!!! Now, when it was delivered to me it did not have any price tag, only some tag not sure of which dress kept inside seperately, not even attached to the dress. When the same has to be returned you deny it stating failed quality!!! Seriously!!! For ### 750 rupees that too with a dress, what do you think a CUSTOMER is going to achieve keeping the price tag with them???? Or point of returning??

When u call CUSTOMER care, they as usual raise complaint and ask me to wait for 5 days for the order to be verified and to pick up the return... Hahaha... Seriously.. is some kid from running the company!!!

Extremely disappointed with Myntra... FYI this is the first time I called CUSTOMER care after placing so many orders.

This is really a very unpleasant experience to the CUSTOMER... That's why you guys are not able to compete with other apps!

I returned a product which i received cost Rs. 242/-, the app is showing refund completed, but i didnt receive the refund. I contacted customer care but they told the refund is already processed. Its 3 months over now, buyt still i didnt receive refund

I have placed order for 3 trousers through myntra. 2 trousers were not fitting me, so i placed a return request, but its not picked up still. 1 trouser I received a wrong product, return request was placed as i received a kurti in stead of trouser. Return executive who came for pick up told its not trouser so i cannot pick it back. I contacted customer care minimum 15 times, but still my issue is not resolved . wasted lot of time calling them and following up. no solution yet.

I had ordered Roadster women's pack of 2 solid pure cotton round next cropped T-shirts, size M. I got something entirely different. I have raised 2 issues on the app till now, and uploaded the picture of the wrong order too. Both my issues have been closed and tagged as resolved, but that isn't the case. They keep saying that the correct product was dispatched, and so nothing can be done. But looking at the picture, one can clearly see that it is the wrong product. Even the address on the bill is of someone else's. I have been complaining since 11th July. Nothing has been done, and so I am here. Absolutely horrible and slow service!!! I will never order from myntra again!!!

Order number:#117730457305178270101
Issue #1: IN[protected]
Issue #2: IN[protected]

I purchased a Woodland sandal from myntra.com. They delivered me a brown paper bag having the information of shipment and inside the bag I received the box of woodland containing all the same information that I have shopped for and after opening the box there were a cheap companies footwear that I haven't heard before. When I registered the complaint they provided me with the message that the product was shipped to you in a proper and intact condition. Your claim for the return of the product cannot be accommodate. Please Do NOT CHEAT People like that. Give me the Product that I have shopped for or else return my Payment. Thank You.

Myntra didn't get product but showing delivered

GKIDZ Boys Pack of 5 Printed T-shirts - Rs. 764

ITEM WAS RETURNED AT THE TIME OF DELIVERY, BUT THE STATUS WAS MARKED DELIVERED BY MYNTRA LOGISTIC TEAM

REACHED OUT CUSTOMER CARE, NO SUPPORT PROVIDED, AND NO REFUND

THEY ARE COMPLETELY DENYING THE RETURN.

PLEASE HELP

Thanks
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I ordered a puma shoe on Myntra during a sale. They delivered the product in a very damaged packaging. Due to size problem I filed a return request. But the pickup agent came and told that the shoe is used and the return request is declined. I have only tried once at home to know wheather the shoe fits me or not. The shoe is perfectly the way I recieved from myntra. But they refused to take back the product inspite of their 30 days return policy. The customer care executives are also so pathetic as they keep the call on hold for several minutes and fail to understand the issue. It is very difficult to solve my problem. The shoes are of high price and if they dont take it back, it will be a waste. Kindly look into the matter.

Myntra clearly says that the product has exchange and return policy and i purchased 5 bags . but when 2 bags came to be faulty i asked for exchange which myntra never agreed due to courier issues. i got the bag delivered on 22 july and asked for exchange on 21 july, then also such cheatings happened by myntra. truly cheater...Order ID # 1177531 [protected]

In the last 20 days myntra eors sale is going on so i ordered many items but now myntra has blocked mine account and they denied to unblock it. I am a regular shopper of myntra. I have some myntra credit that is stuck in this process. Please opt me out

I was ordered one kurta sets and one kurta both are from same seller.i received only kurta sets and i didn't receive my kurta but in myntra application my orders shows that kurta as delivered.

I was ordered 2 products in same seller.but they sent one item and also sencond item status shows as delivered

I have order men sandals from myntra . And received wrong product from them and i have all the picture of invoice it is on some other person name and my order was prepaid its been 3 weeks i have not received any rply from myntra nor my product is exchanged. 5 times i have called customer care they are very much careless. I cant even upload the pics this is showing file is too big

I have received a Partial order, the trouser from the set is missing and I have already paid the cash for the set. Now neither am receiving a call back nor they are acknowledging the same. They just sent a message saying query resolved. Please look into this matter and take some action soon.

Myntra customer and delivery services have reached the worst possible low. I ordered Varanga kurta and skirt for my mom and they delivered a night PJ set, an entirely different product. When I raised a complaint, they never called back and once when they did, after repeated complaints attempt, they just created a ticket and resolved it at their end without taking any action. I’m fuming right now. They better return their wrong product and return my money. I’ve attached the photo of the product delivered. As you can see, it’s completely different.