Myntra.com Complaints & Reviews

Team,

I picked up a kurti for my friend however she allergic to this particular fabric (polyester) hence, I asked for an exchange & they are not ready to do it. If it was of my size I would have kept it but its not. The team raises an issue & offered a call back but then the case is closed.

I have the product as I received. I haven't used it. But still the case is being closed as the product is damaged. Please collect the kurta get it checked & only then you send the exchange one or refund I have no issues.

Hi,
I had ordered fossil watch worth Rs.7995/- on Myntra which should have been delivered on 24th July 2021 but delivery got delayed. I should have gifted that to my close friend on her marriage but due to this issue, I couldn’t; that hurts me. I enquired about the same by calling Myntra customer service, after that they cancelled my order without my permission. Again I enquired they told it happened due to some technical issues. I had made payment through credit card. They have not refunded yet. Everyday they are telling to wait for 24 to 48 hrs from last 15 days. I have sent an email to CEO and he is also not responding. The last date for refund was Aug 6, 2021. Please help me to get the refund.
Order Id: 1178683 [protected].

This is a very big sellers of dress and i really surprise to see there is no single way to reach a human to address a customer issue. I feel this is very weird and my issue is with a return of my Mitera Saree which i recieved by 9th of Aug and I found the product is not upto the mark as they have mentioned in the selling page. The third party pickup person belong to ecommerce came and said that there is no Tag available with the product and i didnt received any tag with this product. They asked me to change the reason for return calling customer care. But there is no direct support available in Myntra to contact them is an impossible task now. I have sent a message through the app and waiting for their response. If 7 days has completed without any resolution they will not accept my return also. I am looking for a solution to this issue, please help me on the same

Thanks,
Abilash S
[protected]
Abilash.[protected]@gmail.com

I have put return request on 29th July at first as the product was defective.
I contacted Myntra costumer care after that .
I have been continuously said that return will be picked up in 2 days but no response.
I have lost the patience for this kind of service.
Reason may be the seller is taking all the money by giving us defective piece.
This is a serious case of negligence from Myntra
It's just a pathetic condition and service given by myntra.

My refund for 3 items which i returned earlier has shown to be initiated from 19/07/2021, but i did not get any refund yet. i tried to contact helpline number many times but it's always saying it's on process. it's been too long as refund should show up in account in 7-10 working days. so i believe you will do the needful for this as soon as possible.

Order id 117959951744855372201

The delivery guy showed it as delivered without even calling me or talking to me. I got a call for delivery couldn’t attend, after 2 mins I called back and he didn’t pick. Few mins later I got a text that the product was delivered. I was home I didn’t receive the product I called back but no response. I thought it maybe misunderstanding he will come n deliver as there were 8/9 items which were aligned. Next day he or sone other delivery guy delivered two packet. I received them and when I verified what all are delivered on myntra app, I found two items shown as delivered but I didn’t receive. I lodged complaint and since then trying to get resolution but in vain. Myntra closed my complaint saying it was delivered. I have paid money to u I should get my product. Or refund

Myntra delivery boy rudely call me up saying that i didn't receive his call on Saturday 7th August 2021. Now he is saying that he will not deliver my order, n I have to collect it by myself. My order ids are ML[protected]

I have purchase one (Women Blue Solid Thong Flip-Flops)sandal from Myntra through online. I have exchange this product due to size issue. When delivery boy pickup this product, he told that some sand spot in the sole of the Sandal and he refuse to return this product. I want to complained against the delivery boy that, how could he told like this. When I received the product only wear Sandal for testing for comfort test and not walk in in the room. He also told that the sandal has not used. I attached photo snap of the product. I want to exchange the product and serious complain against the delivery boy. My Contact no.[protected], Myntra ID No.[protected]

Hello,
I ordered "Red Tape Men Blue Air+ Walking Sports Shoes" on Myntra. The product delivered on 4th August 2021, supplier Mirza international, Kanpur.
But what I found was wrong product, it is Red Tape leather shoes. Within 15-20 mins I requested for return mentioning wrong product delivered.
On 5th August pickup agent came but refused to pickup, he said I have to take online approval for this return because this is not the same as shown on his mobile.

I said that this is only issue ' it is not same what I ordered, that's why I am returning' but he refused.

I then, called Myntra customer care has, thay said they will look into the matter and resolve the issue at earliest.
Today is 9th August, but my issue is as it was.
Now Myntra has stopped replying my msgs.
Kindly help me out. My complain token no. is IN[protected] (shown on website)
Karuna singh

I have a gift card of 2200, but unable to use it as it is used someone fraud who I don't know. Myntra should take some steps. I want my gift card to be refunded.

Order ID # 1179858 [protected]
I have order a W dress from Myntra...after receiving it I found the size small for me than I placed a request for exchange with bigger size...as I loved the dress that much so I exchanged it for bigger size...I got my exchange and that piece was damaged all the threads were coming out... accessories button was missing...now they are not ready to take it back

I forgot my password... So I was sending password reset request to the myntra... But it didn't sent me any link to the mail.. After trying so many times my account is locked now... I want it to unlock immediately

Sir combo offer tha mene oder kiya but single piece aya mera pack se

I have ordered 6 kurta and kurta set from myntra. 4 orders got delivered before but 2 orders (one kurta and kurta with palazzo set) was about to deliver later. It delivered but the parcel had only kurta in it while it had bill of both dresses)

And also that kurta was not the kurta that I have ordered it was totally different.

Mistakenly I changed my phone number to another phn number now it is showing that another number account is not existing but I have Myntra credit money in another phn number pls help me getting back my money please

The package contained only one Saree instead of two.

Order Number: 1178990 [protected]

I ordered a shirt from myntra.com but it was having some patch mark hence I requested to exchange with another new shirt. On the day of pick up, pick up guy came and asked for the defective shirt and after checking the shirt it was being told that he first need to report in office about the observation of shirt and then he can come for another pick up. Then I received a message in mobile saying exchange request was "put on-hold" as it "failed to pass the quality check". No reason was mentioned. Its being in same status since last 7 days.

What do you guys take a customer for? I have done shopping from other e-commerce sites and have never faced such a thing. What if you had sent a defective product? What then? I did not do a "quality check". If the product is undamaged then why on earth am i not getting my money? I want my money back! Stop duping people like this. I want the exchange or refund.

Hello,
This is really bad!! I never expected this from myntra at all . I ordered a jeans worth rupees 2000 from myntra and it came on 6th August when I opened it was not same colour and it looked used as well as there was fitting issue si within 15 mins I requested return and on the very next day the dilevery boy came and picked it up ..and now they are showing quality check failed ..!!! Why why why .. that's your fault myntra not my I have returned product within 24 hours and every single tag was there !!! ..I was your regular customer but this behaviour is really disappointing ..!! I want my refund back ..there is some value of money you should understand that!! ..I want my refund .. please look inti it as early as possible !!!

My mobile number is permanently blocked on there platform and after talking with customer care they are telling they can not do anything about it.

I want black plain jeans but I received different product which is cutted jeans. So kindly deliver the product on an immediate basis which is black plain jeans.
Also I many times raised complaint but still not solution and without any intimation my queries resolved.approx 25 days go but Myntra is silent no intimation and my cancellation of my issues.

Kya kru ic dress ka jiska mujhe koi kam nhi hai.agar change nhi kr skte to money refunded kr do... kindly look in this matter.

Regards
Ranjan Kumar
[protected]
Myntra orders details attached below.