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Myntra.com Complaints & Reviews

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Updated: Jan 31, 2026
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Myntra.com reviews & complaints page 140

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K
Karuna198407
Aug 9, 2021
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Address: Banglore
Website: Myntra

Hello,
I ordered "Red Tape Men Blue Air+ Walking Sports Shoes" on Myntra. The product delivered on 4th August 2021, supplier Mirza international, Kanpur.
But what I found was wrong product, it is Red Tape leather shoes. Within 15-20 mins I requested for return mentioning wrong product delivered.
On 5th August pickup agent came but refused to pickup, he said I have to take online approval for this return because this is not the same as shown on his mobile.

I said that this is only issue ' it is not same what I ordered, that's why I am returning' but he refused.

I then, called Myntra customer care has, thay said they will look into the matter and resolve the issue at earliest.
Today is 9th August, but my issue is as it was.
Now Myntra has stopped replying my msgs.
Kindly help me out. My complain token no. is IN[protected] (shown on website)
Karuna singh
Myntra.com customer support has been notified about the posted complaint.
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    shadas
    Aug 9, 2021
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    Website: Myntra app

    I have a gift card of 2200, but unable to use it as it is used someone fraud who I don't know. Myntra should take some steps. I want my gift card to be refunded.
    Myntra.com customer support has been notified about the posted complaint.
    Kindly work on the issue and don't let anyone else use the card
    Track the person and block his transactions.
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      shivani balyan
      Aug 9, 2021
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      Resolved

      Order ID # 1179858 [protected]
      I have order a W dress from Myntra...after receiving it I found the size small for me than I placed a request for exchange with bigger size...as I loved the dress that much so I exchanged it for bigger size...I got my exchange and that piece was damaged all the threads were coming out... accessories button was missing...now they are not ready to take it back
      +2 photos
      Aug 13, 2021
      Complaint marked as Resolved 
      Return approved and amount refunded
      Myntra.com customer support has been notified about the posted complaint.
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        Hrij
        Aug 8, 2021
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        I forgot my password... So I was sending password reset request to the myntra... But it didn't sent me any link to the mail.. After trying so many times my account is locked now... I want it to unlock immediately
        Myntra.com customer support has been notified about the posted complaint.
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          Situ panda
          Aug 8, 2021
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          Address: Mgm minerals ltd nimidha dhenkanal

          Sir combo offer tha mene oder kiya but single piece aya mera pack se
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            Nikita116
            Aug 8, 2021
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            I have ordered 6 kurta and kurta set from myntra. 4 orders got delivered before but 2 orders (one kurta and kurta with palazzo set) was about to deliver later. It delivered but the parcel had only kurta in it while it had bill of both dresses)

            And also that kurta was not the kurta that I have ordered it was totally different.
            Myntra.com customer support has been notified about the posted complaint.
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              Shreya Muthyapu
              Aug 8, 2021
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              Mistakenly I changed my phone number to another phn number now it is showing that another number account is not existing but I have Myntra credit money in another phn number pls help me getting back my money please
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                S
                Snehal Ashar
                Aug 8, 2021
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                The package contained only one Saree instead of two.
                Myntra.com customer support has been notified about the posted complaint.
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                  ankana.nayak
                  Aug 8, 2021
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                  Address: 134/3 CS Mukherjee Street konnagar govt housing flat No B - 4/14, Konnagar govt housing

                  Order Number: 1178990 [protected]

                  I ordered a shirt from myntra.com but it was having some patch mark hence I requested to exchange with another new shirt. On the day of pick up, pick up guy came and asked for the defective shirt and after checking the shirt it was being told that he first need to report in office about the observation of shirt and then he can come for another pick up. Then I received a message in mobile saying exchange request was "put on-hold" as it "failed to pass the quality check". No reason was mentioned. Its being in same status since last 7 days.

                  What do you guys take a customer for? I have done shopping from other e-commerce sites and have never faced such a thing. What if you had sent a defective product? What then? I did not do a "quality check". If the product is undamaged then why on earth am i not getting my money? I want my money back! Stop duping people like this. I want the exchange or refund.
                  Myntra.com customer support has been notified about the posted complaint.
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                    Arsha negi
                    Aug 7, 2021
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                    Hello,
                    This is really bad!! I never expected this from myntra at all . I ordered a jeans worth rupees 2000 from myntra and it came on 6th August when I opened it was not same colour and it looked used as well as there was fitting issue si within 15 mins I requested return and on the very next day the dilevery boy came and picked it up ..and now they are showing quality check failed ..!!! Why why why .. that's your fault myntra not my I have returned product within 24 hours and every single tag was there !!! ..I was your regular customer but this behaviour is really disappointing ..!! I want my refund back ..there is some value of money you should understand that!! ..I want my refund .. please look inti it as early as possible !!!
                    Myntra.com customer support has been notified about the posted complaint.
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                      architjain
                      Aug 7, 2021
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                      My mobile number is permanently blocked on there platform and after talking with customer care they are telling they can not do anything about it.
                      Myntra.com customer support has been notified about the posted complaint.
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                        R
                        Ranjan696
                        Aug 6, 2021
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                        Address: HARYANA BHIWADI

                        I want black plain jeans but I received different product which is cutted jeans. So kindly deliver the product on an immediate basis which is black plain jeans.
                        Also I many times raised complaint but still not solution and without any intimation my queries resolved.approx 25 days go but Myntra is silent no intimation and my cancellation of my issues.

                        Kya kru ic dress ka jiska mujhe koi kam nhi hai.agar change nhi kr skte to money refunded kr do... kindly look in this matter.

                        Regards
                        Ranjan Kumar
                        [protected]
                        Myntra orders details attached below.
                        +3 photos
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                          J
                          jacson1991
                          from Delhi, Delhi
                          Aug 6, 2021
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                          Resolved

                          Product delivered without tags & wrong size & not accepting return!

                          Address: Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103,

                          Date of Incident - 4/5 Aug 2021
                          Order ID # 117980276730516697103
                          Product - Roadster (Men Brown Solid Leather Mid-Top Flat Desert Boots)

                          I had ordered Roadster Boots for Size 8, on 04 Aug 2021 and immediately I took the package and just to be safe after hearing all these fraud and scams from internet about online company delivering empty or wrong items, I started recording the video of opening the package and recorded...
                          +9 photos
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                          Thufailll
                          Aug 6, 2021
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                          Return no- [protected]
                          Date(in chronological order)-
                          24 july- Order recieved and return request placed
                          31 july- Return picked up
                          31 july- Return pickup cancellation

                          I ordered Anouk women jompers from Myntra with few other dress and I received the product on 20 July 2021. On opening the package it was clearly visible that the dress was very small in size. I had ordered large as it usually fits me but it did not in this case. I did not even try these dress as they were clearly very small.
                          I placed a return request in soon after receiving the product but it was cancelled for some reason and placed return order again, it was picked up on 31 july. The customer service is also not giving me any reason for this. I returned the product as it was without any alterations. I ordered half a dozen clothes from Myntra this season as I really trusted them but this incident has changed my outlook. I've read the return policy and I did not tamper with tags, wear them or do anything and returned the package as soon as it arrived. It's their word against mine. It seems like fraud or scam. Please help me!
                          I request Myntra to give me the refund or send a size larger or atleast send back the first dress I bought
                          I have cctv footage of delivery guy picking the dress. Mytra help centre just marks my complaint as issue resolved without acknowledging me.
                          Order ID # 1177724 [protected]
                          +1 photos
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                            S
                            Shobhit Ver
                            Aug 6, 2021
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                            Myntra.com send me a package without price tag.I received a product which i didn't liked and thought to return it. But the delivery man said that it didn't had the price tag and how can i return it.
                            Myntra.com customer support has been notified about the posted complaint.
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                              Fathim886
                              Aug 6, 2021
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                              I have placed an order on July 24. The expected delivery date was Aug 1. But The product is not yet delivered and the status is still shown as shipped. Many times after contacting Myntra, they have raised an issue regarding this and an executive called me and he suggested me to wait upto 14 days for an update.
                              It is really a bad experience from Myntra and the product can neither be refunded nor cancelled.
                              Myntra.com customer support has been notified about the posted complaint.
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                                N
                                Nav. S
                                from Ludhiana, Punjab
                                Aug 6, 2021
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                                Address: myntrs designs pvt ltd, building alyssa begonis and clover situated in embsaay tech village,oute ring road, Devarabeesanahali village varthur hobli
                                Website: mantra.com

                                I order this item 21 july 2021 order no #117874056425821293201. i gated this product 26 july 2021. after gated i checked little bit defect size is small also. i generated request for return this product.
                                after i gated a message today regarding pickup my product.
                                i waited next day but nobody came and pickup return product.
                                i check on myntra site then i checked my order return shown hold on pickup.
                                after that i called [protected] then arrange a back call. i waited 1 hour but nobody called me. after evening time again i called same number near 7.00 pm that time also arrange a call back in 7 minute. after final i gated called near 11.00 pm. customer care executive told me our delivery agent called me that time no response by me and delver agent send feed back wrong product.
                                but really is nobody came and nobody call me.
                                so that time customer care executive told me your issue will solve in 24 to 48 hour and he said you pickup is near 2 Aug.
                                finaly i gated message regarding pickup again. i waited 2 Aug no body came again.
                                i waited also nexy day but also nobody came again after i called agin in myntra they arrange call back again.
                                after i gated call by myntra again i tell her all issue.
                                she said we need some pics us polo shoes which was gated by our company.
                                next day i shared all image 24 to 48 hour i got message regarding issue solved your pickup is today. but i wated again 2 days but no body came again.
                                today i called again in myntra. they said to me your product is hold.
                                i faced this harassment. but issue still pending.
                                Myntra.com customer support has been notified about the posted complaint.
                                Aug 06, 2021
                                Updated by Nav. S
                                My name is navdeep singh
                                contact no [protected]
                                I order this item 21 july 2021 order no #117874056425821293201. i gated this product 26 july 2021. after gated i checked little bit defect size is small also. i generated request for return this product.
                                after i gated a message today regarding pickup my product.
                                i waited next day but nobody came and pickup return product.
                                i check on myntra site then i checked my order return shown hold on pickup.
                                after that i called [protected] then arrange a back call. i waited 1 hour but nobody called me. after evening time again i called same number near 7.00 pm that time also arrange a call back in 7 minute. after final i gated called near 11.00 pm. customer care executive told me our delivery agent called me that time no response by me and delver agent send feed back wrong product.
                                but really is nobody came and nobody call me.
                                so that time customer care executive told me your issue will solve in 24 to 48 hour and he said you pickup is near 2 Aug.
                                finaly i gated message regarding pickup again. i waited 2 Aug no body came again.
                                i waited also nexy day but also nobody came again after i called agin in myntra they arrange call back again.
                                after i gated call by myntra again i tell her all issue.
                                she said we need some pics us polo shoes which was gated by our company.
                                next day i shared all image 24 to 48 hour i got message regarding issue solved your pickup is today. but i wated again 2 days but no body came again.
                                today i called again in myntra. they said to me your product is hold.
                                i faced this harassment. but issue still pending.
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                                  Rhythm Taneja
                                  Aug 6, 2021
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                                  I am not able to log in to my account it says the account doesn’t exist why??
                                  +1 photos
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                                    Golmei Jina
                                    Aug 5, 2021
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                                    On 1 Aug around 12:50PM my order for Talisman earrings arrived. It came in a brown paper package. I opened it right away and found that the jewellery box was unwrapped from its bubble wrapping. And inside the box, the earrings were missing. I requested a call back from customer service right away. They called at 01:09PM and I vividly described to them stating that the earrings were missing from the box and that the package seemed to have been cut open from side with a razor and retaped again with Myntra logo tape. Shared the images on the Help Center chat link too. They registered my complaint and told me to wait till 4 Aug for resolving the issue. And yesterday surprise surprise, they informed that they found no fowl plays on their service from warehouse and logistics. So my complaint is denied and stated that the issue wouldn’t be entertained further.
                                    Wow Myntra! I didn’t know you guys send packages in tampered state and also dismiss customer’s grievances based on negation from few of your thousands undocumented workers! Way to go!
                                    Reading similar cases on consumer complaints proves that Myntra don’t give a ### about customers’s grievances. It’s like “Once delivered even if you get a block of brick, it’s no longer Myntra’s responsibility”

                                    The cost of the earrings is a price I have to pay NOT TO TRUST your brand again.

                                    Learn business ethics from other e-commerce brands.
                                    +2 photos
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                                      Payal812
                                      Aug 5, 2021
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                                      Address: Myntra
                                      Website: www.myntra.com

                                      I ordered a white MANGO top and I received it on 3rd August, 2021 at 8:56 A.M. The top seemed like it had been badly used and washed. There was a slight yellow stain on its shoulder and had a strong fragrance of ladies perfume. At 9:07 A.M on the same day, i.e., just after 11 minutes I placed the return request and approximately at 1:00 P.M the delievery boy picked up the product. Now, they have rejected my refund and are blaming me that I used the top and returned it. How can someone wear a top, wash it, dry it, and then return it within 11 minutes? I have called them several times since then. The customer care agent tells me that I will receive a revert from them after three days, sometimes after 24 hours but, everytime they close down my query and in this way I am being harrassed. I am the one who received a second hand product. Looks like I am not being heard. It is highly disappointing.
                                      +1 photos
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