Myntra.com Complaints & Reviews

Myntra sent fake item with tags just sitting on shoe. I have made a video of it as well while taking delivery and hence raised a return request.
The return person checked the shoes and tags and only after then he picked up the item.
Now myntra is trying to stick this fake item to me by saying tags missing which is not possible at all from consumer end.
I have sent them video as well which clearly shows tags were there and the condition they were in.
Please help me get my Rs 6000 back.

With ref. tracking No.[protected], Product: Safari Red 56cm Premium
Hardsided Trolly Suitcase, Size;S.
I want to cancel the same product & wants refund on urgent basis.

Call centre Mumbai India Mumbai

So I ordered flats from Myntra on 20/7/21 and received it on 25/7/21. I had some issues with the item as it was looking very old and worn out so I made a return request the same day. The pickup guy took my item the very next day and said everything was fine. I even asked him to update in the app and he said I am doing it right away. I never returned any product from Myntra so this was my first time. After that I got a msg from Myntra of successful pickup of my item. Since then alot of time has passed and I didn't get any refund msg or notification from Myntra so I checked the app and it's saying return on hold, USED DIRTY??? Like are you serious? I didn't even used the item as it was already looking bad. Why will a remove the price tag or brand name when I have to return it? It's cheating and totally not fair. How can such a big online shopping company do such cheap frauds? Please kindly do something and get me my 664rs back. They have put my return on hold and is not answering me back. Please do something.

I have order 2 things from myntra wanhussen belt worth 499 and wrogan tshirt but still i didnt get refund of my tshirt worth 899 myntra making fool to people. They are fraud. I want my refund asap.

I have order 2 things from myntra wanhussen belt worth 499 and wrogan tshirt but still i didnt get refund of my tshirt worth 899 myntra making fool to people. They are fraud. I want my refund asap.

I purchased YK sneakers shoes from Myntra app.I received them on 8th August and found both the pairs too small for my 6 years old, although I had ordered the size for 7-8 years.So I immediately secured all the tags and packed them back and placed a return request.Both the pairs were collected the very next day.Myntra account now shows that the products have failed the quality check so the products will be shipped back to me as it is.I am an Army wife.We r mostly depended on online shopping due to outing restrictions as per covid protocols.Then this kind of things create unnecessary trouble.It's 26th August today and I have received one more pair of shoes from the same brand...YK from Myntra.This time I ordered the size for 8-9years age category and size that fits my child correctly but today I received the product and again it's too small . There's something terribly wrong with this company's size idea of shoes and when we return them back, they simply declare that it failed the quality check..I mean how come! Please help me to sort this matter..I again ensure that the products were returned exactly the same way as I have received them.

I have returned one product and the contact number given was wrong I need to change the number given or I need to reach pick up gug. What should I do....

Why is myntra not delivering items on PIN:790104.Earlier it used to deliver but not now. There are a lot of customers in which myntra is loosing out. And also we want to order items, but since it is not being delivered, we can't order. Kindly look into it and deliver products on this pincode.

I have purchased two items at one time and returned both of items at one time in one parcel, now myntra is telling that they have not received one product and not returning money .

I ordered a shirt from Myntra, got it delivered on 23 Aug 2021 but due to size issues, I placed the return request . Next day(24aug) the the delivery person called me but due to some reason I didn't pickup the call, after a while when I saw the missed calls, I called that guy immediately and he said sir I'll pickup your order tomorrow . Then the next day that is 25 aug, I got a notification that quality checked failed!
How can be this even possible !

Order I'd is given in the picture below.

Dear honorable sir
My name is RUPESH KUMAR SIR THIS COMPAILAN REGARDING MYNTRA. COM NOT PROVIDE MY REFUND LAST 10 DAYS AND REPEATEDLY UPDATE ISSUES RESOLVED ordered adidas shoes on 12th August from Myntra app, the delivery was done on 16th August at 3:00 PM. When I opened the box, I did not see the shoes in the box. Just now customer care was updated issues resolved without providing refund and still my refund is not given. Please help Sir, and I'm send unboxing video also sir
Cash on delivery reference ID[protected] amount =4939)
Order I'd -118065251681144830803

I purchased supra sneaker from myntra last November which had 1 year warranty now the lace hook just came of after 6 months o[censored]sage i cant claim my warranty on myntra
Please resolve my issue

I ordered nike shoe from Myntra.com, i received package but i did not find shoe instead i found dusty papers inside the box. I reported it as soon as i received/open the package to look for product.
Myntra team said, they look in to the issue and get back. Surprisingly I received response saying we are declining claim as we delivered the product.
What sort of service is this ? Making ads with movie stars doens't make Myntra a star ecommerce site. Providing genuine customer support/delivering genuine products within short time makes it so.

I ordered a pair o[censored]nited Colors of Benetton’s flip flops for a friend but the ones they received had the brand name Benellon written on it, with the United Colors of Benetton brand tag. The flip flops my friend received were completely different from the one I ordered, design and all.

I have ordered a top and saree from Myntra.there was no tag for saree and I told the same to delivery agent...he misunderstood that and put the return on hold for top instead of saree...I have been sending images of the top which show all the price tags intact...the customer care people are not at all responding since 2 weeks...I need to return the product now...but the return request is on hold...I have mailed the support teams with the necessary images also but no one is responding promptly..
Please revoke the return on hold request and change it so that I can return the product

Hello Myntra,

I purchased a Puma track worth 4999/-
The product received is fake and a duplicate item. It has an incorrect logo and used cheap product. I raised a return request as it is a fake product but my request was closed mentioning in the comments as correct product was delivered after quality check. This is completely incorrect. Please provide me with a solution.
Complaint number : IN[protected]

Hi myntra

this is yamini suri one of your very regular customer, i keep on buying lot many products since pandemic has begun and i got one heels purchased from you in dec'2020 which i wore hardly 5-6 times and i go to work on my own car which you can evaluate that minimal walk is there of mine . And today i came to work and saw that pasting of my footwear is badly came out from toe side.. Never expexted such a bad product quality and want that you should consider it and get the refund initiated for the same

your disappointed customer
yamini suri
[protected]

My money got deducted but order was not placed. Rs. 1977 got deducted but order was not placed. I tried to contact myntra but my wait time is 24 hours. I want my money back or my order placed as soon as possible. Or I'll have to knock the door of consumer court for fraud and scam.

What kind of a joke is this, the product has not been picked up and the tags are intact as u can see they are as it is as they arrived in fact I should b the one complaining that the box u gave was damaged.. The order has not been even picked up and no one even has come to receive it and how can u freaking say it has been picked up and quality check has failed which says it is been used or without tag I received it in tha same way and u r the one who didn't even bother to pickup just denying ny amount.. I want it to be picked ..