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Myntra.com Complaints & Reviews

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Updated: Jan 31, 2026
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Myntra.com reviews & complaints page 141

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S
SnehaSingh8697
Aug 4, 2021
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I placed an order with Myntra on 4th August, 2021 for the amount Rs 3, 358. There was a payment gateway failure the amout was debited from my account but the order was not placed. I have not received any refund of the amount. Please help me in getting the refund of the debited amount back to my account.

UPI Transaction - mql4l30eWFXFFjQRBBq7

User name - Sneha Singh
email id - [protected]@gmail.com
Mobile - [protected]
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    Akk-k
    Aug 4, 2021
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    I raised request to return a product, product is as it is, even price tag and all labels are as it is.

    Delivery boy is not accepting the product saying its not matching the color, and this was the reason i wanted to exchange and also size issue. I complaint myntra support for same. They told me they will take feedback.

    And next day same boy was on my door again and he even not mentioned me about exchange of this product. And he canceled return request on its own.
    Myntra.com customer support has been notified about the posted complaint.
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      Kunal Khetan
      from Gwalior, Madhya Pradesh
      Aug 4, 2021
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      Website: www.myntra.com

      I had ordered this pair of shoes on 24th July. I received them in a "myntra" box rather than a "nike" box. It just had a barcode of the product and no price tag. Now, these shoes don't fit, and they aren't accepting exchange/return because there is no price tag despite the fact that the product I received had no price tag originally.

      I have attached the photos of the box and the barcode. I request to arrange pickup and refund the amount.
      Aug 9, 2021
      Complaint marked as Resolved 
      Myntra.com customer support has been notified about the posted complaint.
      Didi they returned it ? It happens to me too
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        Plc12345678
        Aug 4, 2021
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        I ordered apple AirPods 2nd generation and received just the box without the AirPods. Please help me.
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          Hemant Gaonkar
          Aug 4, 2021
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          Hello, I have ordered CROCS Tulum Women Grey Solid One Toe Flats Size: 36.5. on for rs. 3495/-, But the product you have sent is totally different ( White clog). There isn't any other product, which we have liked, So we asked for the refund. The pick up boy had came to pick up. But he told us to get approval for that. So we have tried to contact customer care but that is not happening. I am adding both the images what we have ordered and what we get. Pls. arrange our refund to keep smooth relation between us.
          +2 photos
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            Tannus033
            Aug 3, 2021
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            Address: [email protected]

            My myntra account has blocked .i don't know why
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              S
              Sangeeta Majumdar
              Aug 3, 2021
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              Order ID # 1179432 [protected]

              I received a dirty and stain product so I placed a return request selecting the same option I was facing with the product .. “Quality issue product is dirty and has stains on it .”

              I handed over the product with the tags and the belt which was attached to the product
              The delivery person opens and checks the product and take the snap of the product and take the product with him .

              Now my product status shows that the return is on hold as it failed the quality test and stains found on the product and also the tags where missing .

              While placing the return I have mentioned the issue I had with the product and also the tags where attached to the product.
              Myntra.com customer support has been notified about the posted complaint.
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                Manaswita
                Aug 3, 2021
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                I ordered one night suit of I Like me brand on 25th July 2021 and received it on 29th July 2021.I received a wrong and damaged product and the image didn't match the actual product. I requested for a return but the delivery agent didn't take it back and put it on hold.I am unable to upload the video or pictures too. I request you to kindly resolve this issue and refund my money
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                  A
                  Ali Qambar Rizvi
                  from Varanasi, Uttar Pradesh
                  Aug 3, 2021
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                  Address: Myntra, headquartered at Bangalore
                  Website: www.myntra.com

                  I ordered a pack of 2 H&M Tshirts from Myntra on 21st July 2021, and it was delivered on 28th July 2021. After opening the package, I noticed that Myntra had delivered only one T Shirt instead of the two that I paid for. I raised a complaint the same day and requested return of the product. The next day, the delivery partner visited and put the return on hold, as he found only one T shirt in the package, which was actually the result of Myntra's error. On 30th July, they closed my complaint stating that they have delivered the complete product(s) and there has been no issue in the logistics or the packing process and the claim stands declined.
                  Myntra.com customer support has been notified about the posted complaint.
                  Aug 03, 2021
                  Updated by Ali Qambar Rizvi
                  Update: 3rd July 2021, I received a call from a Customer Care executive from Myntra and she closed the issue once again, citing that internal investigation had revealed there was no issue from their end. As for me, this amounts to cheating and forgery. Myntra has duped me by delivering just one T shirt instead of two. Please follow up on this complaint.
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                    Rijkris
                    Aug 2, 2021
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                    Website: Myntra.com

                    I had made a payment of 3495 Rs through UP I’d and the payment confirmation has come . But despite repeated complaints no action has been taken .
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                      Sejal kherodiya
                      Aug 2, 2021
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                      Recently I ordered 4 items from myntra, and all of them have been received, but i’m not able to collect insider points from 3 of the products out of 4. I called help center and he helped to resolve my query. I followed the steps he told me to do so ( clearing cache and re-installing the app). But nothing worked.
                      +2 photos
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                        Saranya Krishna moorthy
                        Aug 2, 2021
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                        I ordered Shae by sassafras women peach coloured & pink anarkali kurta ...they delivered it...but kurta colour doesn't match with the image colour ...there is no peach colour in it ...it contains pink colour only ...and also buttons on that kurta have not evenly stitched ... material also low quality... first time totally disappointed with you ...
                        Myntra.com customer support has been notified about the posted complaint.
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                          Rajvardhan Singh gaur
                          Aug 2, 2021
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                          I ordered an Roadster jeans but i recieved jeans of here and now with tag of roadster jeans.both tag and product were of differant brand jeans is of here and now and tag on it is of here and now. Then i go for exchanged but my exchange got cancelled 2 times and when i talk to customer care they are saying that its not their fault they packed correct product and deliver correct product. If its not their fault then who put fake sticker on differant product?? Even the tag on it was not remove and it was totally unwashed. Thats ridiculous that myntra give me a wrong product still they refuse to exchange or return in thats so shamefull. It break my trust toward myntra. Frome now i never shop from this site. I suggest my family and freind to do not buy product from this site
                          +2 photos
                          Aug 2, 2021
                          Complaint marked as Resolved 
                          Myntra.com customer support has been notified about the posted complaint.
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                            Zechano tsopoe
                            Aug 2, 2021
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                            Address: 264, Vungoju colony

                            The product I have received is too large for me so i decided to return it but they started cancelling my request everyday after 24 hours of confirmation. Please help me.
                            +3 photos
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                              Komal Ashok Chaudhari
                              Aug 2, 2021
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                              Address: Samarth Nagar, Loni Road, Lonar District - Buldhana

                              Myntra delivery agent name yogesh nikas. Rude & bad behaviour with customer
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                                simmy maurya
                                Aug 2, 2021
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                                I had order to many products from myntra by cash on dilvery but why now COD is not available (272155)
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                                  Uffuyfyfdydygdvvc
                                  Aug 2, 2021
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                                  Call help / Centre Support +9339-555-291

                                  Online shopping and I can get them at like to our house and we can go from there to call and debit card 16 and debit card and I will be...
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                                  dmalik05
                                  Aug 2, 2021
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                                  Address: Janakpuri,Delhi

                                  With reference to the Vero Moda women white solid top I bought.
                                  The order I received was on July 9. But the order I unpacked was on July 22 because of some personal issues, I was out of Delhi for a quite a few days.
                                  The issue is, the moment I unpacked this top with others too ..I checked it and had received a light stain on it. And that very moment I request for return on platform, telling them the particular top had a stain issue with 2 others ( one for return and other for size replacement) but now Myntra is not accepting the damaged product, rather specifying that the order issued was up to the mark which was truly not. Kindly help.
                                  Myntra.com customer support has been notified about the posted complaint.
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                                    Manju A Verma
                                    from Mumbai, Maharashtra
                                    Aug 1, 2021
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                                    Main Myntra online shopping se 3 jeans kharidi thi jiska bhugtan main 2197 kiya tha j unmen se ek jeans naviblue mangi thi lekin Myntra ne mujhe grey colour ki jeans de aur main unko lautana or exchange karna chahti hun lekin Myntra customer care mana kar rahe hain ki hume blue jeans se hi exchange karenge Jab ki UN logon ne mujhe grey jeans Di hai. Ab blue jeans se blue jeans actions kyon karungi mein yadi mere pass bluejeans hoti to.
                                    Ismein UN logon ne mujhe thaga hai aur mujhe bahut pick up boy ne bahut galat tareh se vyahar kiya hai...
                                    Mujhe Cheater ya chor samjha gaya hai...
                                    Pichale 1 mahine se me unke samparka me hu... Wo mera paisa refund karene ko teyar hai or na hi wo ye exchange karne ko teyar hai... Abhi tak UN logon ne mujhe invoice bhi generate karke nahin Di hai.
                                    Mere pass sabhi recording padi hai jismein un logon Ko main sampark Kiya unko main orders likhva actions kaarvayi UN main complaint bhi kare lekin vo mujhe kuchh bhi help karne Ko taiyar nahin hai.
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                                      Abin3891
                                      Jul 31, 2021
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                                      I ordered a shoe and got a different product and it has been approximately 20 days now, I am daily calling them and they are just saying that your complaint will be resolved within 48 hrs, but their 48hrs never comes
                                      The delivery boy never calls me and cancel the pick on his own everyday, The first pick up I ordered, the delivery boy told to take the approval and then I took the approval from the myntra executives and then the delivery boy told on call that nothing can be done with an approval we can’t pick up your order.

                                      Each and every time I am calling the executives and they are just keep on delaying the process they just say I have addressed your complaint and then they never update, Now I am feeling pathetic and mentally harassed

                                      I want my compensation and the pick to be done asap without any questions asked.
                                      +9 photos
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