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Updated: May 10, 2026
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Bad 😕 It seems that Myntra.com has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Myntra.com reviews & complaints page 135

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C
Chandra2
Sep 1, 2021
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Myntra delivery guy took around 2 months to pickup return product after pickup they sets a message used product quality check failed and can't refund but I sent product same as I found .
This time very bad experience with Myntra called Myntra support so many time but every time they said working on it but couldn't get a proper result.
Myntra.com customer support has been notified about the posted complaint.
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    rupeshairforce
    Sep 1, 2021
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    Mobile & Reg. No.: [protected] Company: Myntra Product: Adidas Shoes Order ID: 118065251681144830803 Order Date:[protected] Delivered Date:[protected] Amount Paid: Rs. 4, 939/- Complaint No.: IN[protected] on[protected] Grievance: Consumer has purchased Adidas shoes and paid accordingly but consumer has received empty box and consumer has recorded the unboxing moment and shared the same with Myntra also for refunding the amount. Myntra has delaying to provide the refund and only giving assurance via call though they have registered the complaint. Expectation: Consumer wants to have desired refund
    Myntra.com customer support has been notified about the posted complaint.
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    No response given by myntra app yet regarding refund
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      shrut shetty
      Aug 31, 2021
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      Address: Mumbai

      I had an order delivered on 23-aug-2021, after opening the parcel understood that the product delivered was not what I had ordered. Immediately after that i raised an return, the associate partner shadow fax services refused to pickup the order as the order was not the same what they were able to see in the picture. Exactly the reason for raising a return request. I raised it to customer care and the return request was again raised but same thing happened, the pickup guy refused to take the product. Now the time frame for returning the product will expire on 7-sept-2021, which means no ways the product will be returned neither i'll get the product which i had placed an order for.
      Myntra.com customer support has been notified about the posted complaint.
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        Nirmala Nagaraj
        Aug 31, 2021
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        Address: A-212, 2nd FLOOR, NEPTUNE MAGNET MALL, NEAR MANGTRAM PETROL PUMP, L.B.S. MARG,BHANDUP WEST -400078
        Website: www.myntra.com

        The experienece was very bad.. My order status shows delivered, but i haven't got it yet..Immediately i want refund my money otherwise i will raise the complaint against myntra application.. Myntra.Com service is very worst. Because you dont care about your customer..Deliverey boy not done any single call at time of dispatching...You providing third class service...My order id is #1181658 [protected]...On urgent basis i want reply about my complaint...
        Myntra.com customer support has been notified about the posted complaint.
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          Akash Vispute
          Aug 31, 2021
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          Address: www.myntra.com (Bengaluru, Karnataka, India)

          Hi, My name is Akash Vispute. For the last 1 year, myntra has blocked my account due to which I am unable to log in. I called as well as an email customer care a thousand times, but to date, myntra did not resolve my issue. They are frauds. I have very important information in my myntra account, therefore I need to log in to my account. Myntra did not care about the consumers and their problems. I hope this complaint will help me to resolve my issue.
          Thank you.
          Akash Vispute
          Myntra.com customer support has been notified about the posted complaint.
          Oct 27, 2021
          Updated by Akash Vispute           it has been 2 months since I registered the complaint against Myntra, but till date I have not received any update. My issue is not resolved.
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            Kam2407
            Aug 31, 2021
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            Website: www.myntra.com

            I had ordered for 3 dresses and it was all with tags and the return is rejected ?
            I am trying to call, no one is responding.
            When the guy picked I showed him all the tags and he checked and picked the products.
            I have ordered from them so many times before but this is new.
            Have cancelled the remaining orders.
            Can someone help ?
            Myntra.com customer support has been notified about the posted complaint.
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              Asra bhat
              Aug 30, 2021
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              Address: Jammu & kashmir
              Website: Myntra

              Myntra has suddenly stopped delivering in my area it has been 4 years they are delivering products at this pincode 192231 . Restore as soon as possible neither we have to face lot of problems 🥺
              Myntra.com customer support has been notified about the posted complaint.
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                J
                justforfun fun
                Aug 30, 2021
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                I received two products yesterday and yesterday only I requested for return but today the delivery man came to the address and denied picking up the product. The products are in the same condition as I received them, he still denied.
                Myntra.com customer support has been notified about the posted complaint.
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                  S
                  smittyaugustin
                  Aug 30, 2021
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                  Address: PANTHALOOKARAN HOUSE, P.O PULLUR

                  Hi Team,

                  This item has been cancelled from yours end..but i got the product..i need to return the product..i have registered an issue..but they didn't any update until now..please find the evidences.
                  Myntra.com customer support has been notified about the posted complaint.
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                    D
                    deeps116
                    Aug 30, 2021
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                    My concern is on 24th aug 2021 I've placed return request and on 25th august 2021 at 2:55PM delivery agent from EKART picked up order after that I didn't any SMS from myntra or EKART that order was picked up. Today is 30Th August still didn't get any update and on myntra app the status is not changed that item was picked up. When I raised concern n myntra app they are asking for pick up sms acknowldegement. From where should I get it. Please contact with EKART and process my refund.
                    Myntra.com customer support has been notified about the posted complaint.
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                      M
                      Mala Sarma
                      Aug 30, 2021
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                      Wrong product sent and return request rejected

                      I had ordered two Marks and Spencer t-shirts and one Gap t-shirt on the 13th of August 2021, all were size XS for my daughters. I received both the M & S T-shirts on the 14th August itself
                      I got a myntra packet delivered at my society desk on the 21st August which i collected for my Gap order. To my utter disappointment the packet contained a Male U.S. Polo Assn Shirt instead. The tricky part is that the invoice in the package was...
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                      manumathew2310
                      from Thiruvananthapuram, Kerala
                      Aug 30, 2021
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                      Got a new shoes through Myntra .Pathetic packing by Myntra team. They took a new carton and. Plastered a torn piece of the shoe cover on top of that n send a shabby shoe to the customer. When I asked for exchange even their delivery boy refuses that Order ID # 1181364 [protected]
                      Myntra.com customer support has been notified about the posted complaint.
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                        Doma Tshering lepcha
                        Aug 30, 2021
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                        Address: Bangalore
                        Website: Myntra

                        I ordered 2 products from Myntra for which I have done the payment through online mode but my delivery status shows delivered but meanwhile I haven't received my order yet . Neither the delivery person contacted me nor I get call back from customer care after requesting multiple times. Also when I searched customer care number in Google, I found one n contacted them they said they were from Myntra company n asked me to do many thing at last they were fraud n took my 2078 cash .I never expected these things from Myntra .I want the refund of my order .please help
                        Myntra.com customer support has been notified about the posted complaint.
                        Aug 30, 2021
                        Updated by Doma Tshering lepcha                         I haven't received any call
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                          anukritisac
                          Aug 29, 2021
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                          Absolutely pathetic quality products sold by this company and then won't even return it saying its a non-returnable/non-exchangeable category.

                          Mr. Sameer from the same company working as a consumer helper wasn't even helpful, no help from his side too.

                          Product name - C9 AIRWEAR
                          Women Pack Of 3 Assorted Solid Bikini Briefs P1176_Blu_Bwn_Ppl
                          Myntra.com customer support has been notified about the posted complaint.
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                            S
                            stuti0901
                            from Noida, Uttar Pradesh
                            Aug 29, 2021
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                            Address: D 1601,Ace platinum,Zeta 1,Greater Noida
                            Website: www.myntra.com

                            I ordered a Mynta e-card (gift card) worth Rs 2000/- on 10th August 2021 but till today i have not been able to use that card.Whenever i try to redeem the gift card it shows already redeemed and shows some random person’s email id everytime.Even after numerous complaints to customer care, they have not been able to provide a refund or activate the gift card.I am feeling helpless and not able to recieve any help from myntra.They have ben asking to wait and wait and provide no solution.Its 20 days now
                            Myntra.com customer support has been notified about the posted complaint.
                            Sep 02, 2021
                            Updated by stuti0901                             No resolution yet ! I was told by their supervisor that it will be resolved within 24-48 hours last friday but since then i have just been waiting for a call or any update.I am tired of calling them again and again.Their system is insecure and my money is just gone !
                            Sep 05, 2021
                            Updated by stuti0901                             So an update now !
                            A supervisor names Sabana called saying that your e gift card has been hacked by someone and you need to report it to the cyber crime yourself and we will not be able to provide a refund or any other resolution as it is not our problem.So basically, breach in Myntra data is a customer’s problem and they dont have authority to provide a refund to me as a fraudulent activity on such a big e platform is customer’s problem not theirs !
                            I was shocked to hear that !
                            Sep 05, 2021
                            Updated by stuti0901                             They said that my gift card hacking is my problem not myntra’s problem ! Even though the moment i purchased the gift card and tried to use it, i was not able to redeem as it was showing already redeemed.For past 25 days they kept saying that we are providing a resolution but could not find any and now just to pass it off they are saying that you go and report it to the cyber crime yourself and we can not help you .Is myntra such a big e platform created by me ???
                            Sep 05, 2021
                            Updated by stuti0901                             I am being harassed for past 25 days now and that too with a resolution that we will not be able to provide a refund
                            Sep 07, 2021
                            Updated by stuti0901                             o myntra is washing off their hands from an insecure app and platform they are providing and not accepting a data breach that has happened the moment i bough a gift card from their app.They have asked me to report it to the cybercrime and they are not responsible for doing anything else or providing me a refund.Although i have raised the issue to cybercrime as well.i dont understand the neglect on the part of myntra as to not take responsibility of this data breach which purely started by their gift card.They want to blame the customers for the same and provide no resolution.
                            View replies
                            So myntra is washing off their hands from an insecure app and platform they are providing and not accepting a data breach that has happened the moment i bough a gift card from their app.They have asked me to report it to the cybercrime and they are not responsible for doing anything else or providing me a refund.Although i have raised the issue to cybercrime as well.i dont understand the neglect on the part of myntra as to not take responsibility of this data breach which purely started by their gift card.They want to blame the customers for the same and provide no resolution.
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                            Even I was scammed like this by them. My gift card worth 2000 not working and they asking me to go to cyber crime
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                              Debleena Ghosh
                              Aug 28, 2021
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                              Address: Kolkata

                              I requested for a size exchange for a product, what was delivered to me was a different product. I complaint about the same and exchanged for the right product the 2nd time. At the time of delivery, the agent said that he cannot provide me with the product as its different. He was not notified about the same.. and this is going on from a month now.
                              Very poor service. Everytime I lodge a complaint it gets closed without any solution.
                              I'm still waiting for a reply from them about the product. There is still no solution from the company's side. Very poor service.
                              Myntra.com customer support has been notified about the posted complaint.
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                                ShrutiGupta151296
                                Aug 28, 2021
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                                I bought an all about you jeans from myntra Order ID # 1180296 [protected] I received the product with the price tag and now they are not letting me return or exchange the product. Please help me i have raised the concern to there team several times but none of them are responding to me properly and declining my return request again and again
                                Myntra.com customer support has been notified about the posted complaint.
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                                  monatrderz
                                  Aug 27, 2021
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                                  At first they send a product of mast & harbour sandals which i order of size 8 but unfortunately the size is not came as expected and it is tight so i return the product as it is, the return courier partner check the product thoroughly and all brand tags were intact now they put hold on quality check and no matter how many times i contact they never respond, myntra is fraud stay safe
                                  Myntra.com customer support has been notified about the posted complaint.
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                                    rupeshairforce
                                    Aug 27, 2021
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                                    Resolved

                                    Dear honorable sir
                                    My name is RUPESH KUMAR SIR THIS COMPAILAN REGARDING MYNTRA. COM NOT PROVIDE MY REFUND LAST 10 DAYS AND REPEATEDLY UPDATE ISSUES RESOLVED ordered adidas shoes on 12th August from Myntra app, the delivery was done on 16th August at 3:00 PM. When I opened the box, I did not see the shoes in the box. Just now customer care was updated issues resolved without providing refund and still my refund is not given. Please help Sir, and I'm send unboxing video also sir
                                    Cash on delivery reference ID[protected] amount =4939)
                                    Order I'd -118065251681144830803
                                    Aug 28, 2021
                                    Complaint marked as Resolved 
                                    Dear Myntra customer care no any response Already very dealy please quickly provide my refund
                                    Myntra.com customer support has been notified about the posted complaint.
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                                      Divesh Pimple
                                      Aug 27, 2021
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                                      Hello, I am Divesh Pimple.
                                      I purchased 2 Campus sutra sweatshirt, each ₹622. And I returned it on 3 August. I’ve not received my refund till now which is 27th August. I talked 3 to 4 time with Myntra help support. But nothing happened.
                                      I am attaching my myntra profile details.
                                      Myntra.com customer support has been notified about the posted complaint.
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