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Myntra.com Complaints & Reviews

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Updated: Mar 11, 2026
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Myntra.com reviews & complaints page 135

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M
Mala Sarma
Aug 30, 2021
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Wrong product sent and return request rejected

I had ordered two Marks and Spencer t-shirts and one Gap t-shirt on the 13th of August 2021, all were size XS for my daughters. I received both the M & S T-shirts on the 14th August itself
I got a myntra packet delivered at my society desk on the 21st August which i collected for my Gap order. To my utter disappointment the packet contained a Male U.S. Polo Assn Shirt instead. The tricky part is that the invoice in the package was...
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manumathew2310
from Thiruvananthapuram, Kerala
Aug 30, 2021
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Got a new shoes through Myntra .Pathetic packing by Myntra team. They took a new carton and. Plastered a torn piece of the shoe cover on top of that n send a shabby shoe to the customer. When I asked for exchange even their delivery boy refuses that Order ID # 1181364 [protected]
Myntra.com customer support has been notified about the posted complaint.
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    Doma Tshering lepcha
    Aug 30, 2021
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    Address: Bangalore
    Website: Myntra

    I ordered 2 products from Myntra for which I have done the payment through online mode but my delivery status shows delivered but meanwhile I haven't received my order yet . Neither the delivery person contacted me nor I get call back from customer care after requesting multiple times. Also when I searched customer care number in Google, I found one n contacted them they said they were from Myntra company n asked me to do many thing at last they were fraud n took my 2078 cash .I never expected these things from Myntra .I want the refund of my order .please help
    Myntra.com customer support has been notified about the posted complaint.
    Aug 30, 2021
    Updated by Doma Tshering lepcha
    I haven't received any call
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      anukritisac
      Aug 29, 2021
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      Absolutely pathetic quality products sold by this company and then won't even return it saying its a non-returnable/non-exchangeable category.

      Mr. Sameer from the same company working as a consumer helper wasn't even helpful, no help from his side too.

      Product name - C9 AIRWEAR
      Women Pack Of 3 Assorted Solid Bikini Briefs P1176_Blu_Bwn_Ppl
      Myntra.com customer support has been notified about the posted complaint.
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        stuti0901
        from Noida, Uttar Pradesh
        Aug 29, 2021
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        Address: D 1601,Ace platinum,Zeta 1,Greater Noida
        Website: www.myntra.com

        I ordered a Mynta e-card (gift card) worth Rs 2000/- on 10th August 2021 but till today i have not been able to use that card.Whenever i try to redeem the gift card it shows already redeemed and shows some random person’s email id everytime.Even after numerous complaints to customer care, they have not been able to provide a refund or activate the gift card.I am feeling helpless and not able to recieve any help from myntra.They have ben asking to wait and wait and provide no solution.Its 20 days now
        Myntra.com customer support has been notified about the posted complaint.
        Sep 02, 2021
        Updated by stuti0901
        No resolution yet ! I was told by their supervisor that it will be resolved within 24-48 hours last friday but since then i have just been waiting for a call or any update.I am tired of calling them again and again.Their system is insecure and my money is just gone !
        Sep 05, 2021
        Updated by stuti0901
        So an update now !
        A supervisor names Sabana called saying that your e gift card has been hacked by someone and you need to report it to the cyber crime yourself and we will not be able to provide a refund or any other resolution as it is not our problem.So basically, breach in Myntra data is a customer’s problem and they dont have authority to provide a refund to me as a fraudulent activity on such a big e platform is customer’s problem not theirs !
        I was shocked to hear that !
        Sep 05, 2021
        Updated by stuti0901
        They said that my gift card hacking is my problem not myntra’s problem ! Even though the moment i purchased the gift card and tried to use it, i was not able to redeem as it was showing already redeemed.For past 25 days they kept saying that we are providing a resolution but could not find any and now just to pass it off they are saying that you go and report it to the cyber crime yourself and we can not help you .Is myntra such a big e platform created by me ???
        Sep 05, 2021
        Updated by stuti0901
        I am being harassed for past 25 days now and that too with a resolution that we will not be able to provide a refund
        Sep 07, 2021
        Updated by stuti0901
        o myntra is washing off their hands from an insecure app and platform they are providing and not accepting a data breach that has happened the moment i bough a gift card from their app.They have asked me to report it to the cybercrime and they are not responsible for doing anything else or providing me a refund.Although i have raised the issue to cybercrime as well.i dont understand the neglect on the part of myntra as to not take responsibility of this data breach which purely started by their gift card.They want to blame the customers for the same and provide no resolution.
        So myntra is washing off their hands from an insecure app and platform they are providing and not accepting a data breach that has happened the moment i bough a gift card from their app.They have asked me to report it to the cybercrime and they are not responsible for doing anything else or providing me a refund.Although i have raised the issue to cybercrime as well.i dont understand the neglect on the part of myntra as to not take responsibility of this data breach which purely started by their gift card.They want to blame the customers for the same and provide no resolution.
        Even I was scammed like this by them. My gift card worth 2000 not working and they asking me to go to cyber crime
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          Debleena Ghosh
          Aug 28, 2021
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          Address: Kolkata

          I requested for a size exchange for a product, what was delivered to me was a different product. I complaint about the same and exchanged for the right product the 2nd time. At the time of delivery, the agent said that he cannot provide me with the product as its different. He was not notified about the same.. and this is going on from a month now.
          Very poor service. Everytime I lodge a complaint it gets closed without any solution.
          I'm still waiting for a reply from them about the product. There is still no solution from the company's side. Very poor service.
          Myntra.com customer support has been notified about the posted complaint.
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            ShrutiGupta151296
            Aug 28, 2021
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            I bought an all about you jeans from myntra Order ID # 1180296 [protected] I received the product with the price tag and now they are not letting me return or exchange the product. Please help me i have raised the concern to there team several times but none of them are responding to me properly and declining my return request again and again
            Myntra.com customer support has been notified about the posted complaint.
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              monatrderz
              Aug 27, 2021
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              At first they send a product of mast & harbour sandals which i order of size 8 but unfortunately the size is not came as expected and it is tight so i return the product as it is, the return courier partner check the product thoroughly and all brand tags were intact now they put hold on quality check and no matter how many times i contact they never respond, myntra is fraud stay safe
              Myntra.com customer support has been notified about the posted complaint.
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                rupeshairforce
                Aug 27, 2021
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                Resolved

                Dear honorable sir
                My name is RUPESH KUMAR SIR THIS COMPAILAN REGARDING MYNTRA. COM NOT PROVIDE MY REFUND LAST 10 DAYS AND REPEATEDLY UPDATE ISSUES RESOLVED ordered adidas shoes on 12th August from Myntra app, the delivery was done on 16th August at 3:00 PM. When I opened the box, I did not see the shoes in the box. Just now customer care was updated issues resolved without providing refund and still my refund is not given. Please help Sir, and I'm send unboxing video also sir
                Cash on delivery reference ID[protected] amount =4939)
                Order I'd -118065251681144830803
                Aug 28, 2021
                Complaint marked as Resolved 
                Dear Myntra customer care no any response Already very dealy please quickly provide my refund
                Myntra.com customer support has been notified about the posted complaint.
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                  Divesh Pimple
                  Aug 27, 2021
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                  Hello, I am Divesh Pimple.
                  I purchased 2 Campus sutra sweatshirt, each ₹622. And I returned it on 3 August. I’ve not received my refund till now which is 27th August. I talked 3 to 4 time with Myntra help support. But nothing happened.
                  I am attaching my myntra profile details.
                  Myntra.com customer support has been notified about the posted complaint.
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                    n33raj
                    Aug 27, 2021
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                    Address: 3rd Floor, A Block, AKR Tech Park, 7th Mile, Krishna Reddy Industrial Area, Kudlu Gate, Bangalore – 560068 CIN: U72300KA2007PTC041799

                    Myntra sent fake item with tags just sitting on shoe. I have made a video of it as well while taking delivery and hence raised a return request.
                    The return person checked the shoes and tags and only after then he picked up the item.
                    Now myntra is trying to stick this fake item to me by saying tags missing which is not possible at all from consumer end.
                    I have sent them video as well which clearly shows tags were there and the condition they were in.
                    Please help me get my Rs 6000 back.
                    Myntra.com customer support has been notified about the posted complaint.
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                      aman jain1008
                      Aug 27, 2021
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                      With ref. tracking No.[protected], Product: Safari Red 56cm Premium
                      Hardsided Trolly Suitcase, Size;S.
                      I want to cancel the same product & wants refund on urgent basis.
                      Myntra.com customer support has been notified about the posted complaint.
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                        Rajiv Kumarbh
                        Aug 27, 2021
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                        Address: Mumbai

                        Call centre Mumbai India Mumbai
                        Myntra.com customer support has been notified about the posted complaint.
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                          Preetiii
                          Aug 27, 2021
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                          Resolved

                          Website: www.myntra.com

                          So I ordered flats from Myntra on 20/7/21 and received it on 25/7/21. I had some issues with the item as it was looking very old and worn out so I made a return request the same day. The pickup guy took my item the very next day and said everything was fine. I even asked him to update in the app and he said I am doing it right away. I never returned any product from Myntra so this was my first time. After that I got a msg from Myntra of successful pickup of my item. Since then alot of time has passed and I didn't get any refund msg or notification from Myntra so I checked the app and it's saying return on hold, USED DIRTY??? Like are you serious? I didn't even used the item as it was already looking bad. Why will a remove the price tag or brand name when I have to return it? It's cheating and totally not fair. How can such a big online shopping company do such cheap frauds? Please kindly do something and get me my 664rs back. They have put my return on hold and is not answering me back. Please do something.
                          Aug 28, 2021
                          Complaint marked as Resolved 
                          I was very frustrated as they were not responding on their app so I called the customer support of Myntra. They told me that they will call back and rightly so they did called. I told the guy about my issue and he said they are working on it and they will let me know and that I should wait till 30th August. I said ok and I was waiting, and then by afternoon I got msg from Myntra that my refund money has been processed for transformation and within 15 minutes I got my money in my back account. So overall they did listen to my problem and resolved it in a very short time. For that I really wants to appreciate them.
                          Myntra.com customer support has been notified about the posted complaint.
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                            Dipali911
                            Aug 26, 2021
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                            I have order 2 things from myntra wanhussen belt worth 499 and wrogan tshirt but still i didnt get refund of my tshirt worth 899 myntra making fool to people. They are fraud. I want my refund asap.
                            Myntra.com customer support has been notified about the posted complaint.
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                              Dipali123
                              Aug 26, 2021
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                              I have order 2 things from myntra wanhussen belt worth 499 and wrogan tshirt but still i didnt get refund of my tshirt worth 899 myntra making fool to people. They are fraud. I want my refund asap.
                              Myntra.com customer support has been notified about the posted complaint.
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                                Reena Jaswal
                                Aug 26, 2021
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                                I purchased YK sneakers shoes from Myntra app.I received them on 8th August and found both the pairs too small for my 6 years old, although I had ordered the size for 7-8 years.So I immediately secured all the tags and packed them back and placed a return request.Both the pairs were collected the very next day.Myntra account now shows that the products have failed the quality check so the products will be shipped back to me as it is.I am an Army wife.We r mostly depended on online shopping due to outing restrictions as per covid protocols.Then this kind of things create unnecessary trouble.It's 26th August today and I have received one more pair of shoes from the same brand...YK from Myntra.This time I ordered the size for 8-9years age category and size that fits my child correctly but today I received the product and again it's too small . There's something terribly wrong with this company's size idea of shoes and when we return them back, they simply declare that it failed the quality check..I mean how come! Please help me to sort this matter..I again ensure that the products were returned exactly the same way as I have received them.
                                Myntra.com customer support has been notified about the posted complaint.
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                                  Shallydeep.pk11 Shally deepi
                                  Aug 26, 2021
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                                  Need to change number

                                  Address: No. 295, Irrulancheri, perambakkam

                                  I have returned one product and the contact number given was wrong I need to change the number given or I need to reach pick up gug. What should I do....
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                                  Saikat Rajguru
                                  Aug 26, 2021
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                                  Why is myntra not delivering items on PIN:790104.Earlier it used to deliver but not now. There are a lot of customers in which myntra is loosing out. And also we want to order items, but since it is not being delivered, we can't order. Kindly look into it and deliver products on this pincode.
                                  Myntra.com customer support has been notified about the posted complaint.
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                                    PreetyKumari
                                    Aug 25, 2021
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                                    Website: Myntra

                                    I have purchased two items at one time and returned both of items at one time in one parcel, now myntra is telling that they have not received one product and not returning money .
                                    Myntra.com customer support has been notified about the posted complaint.
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