Myntra.com Complaints & Reviews

I ordered 2 Allen solly trousers but they are didn't get me fit. Then I was return them. It's been 3 days but my refund is didn't come. Why😡😡😡 I'm so angry and sad 😢😢😢 please send me refund

My friend had ordered a dress for me- Marks & Spencer, Women Red Solid A-Line Dress. However, I wasnt happy with the product hence, we requested for a return, when the delivery man came to pick up, he checked for possible damages, tags are intact or not etc. However, the return got declined because apparently the tags were missing, how is that possible. The delivery man in front of me had checked for tags, and if I wanted to return the dress, why would I have tampered with it. This issue is between the company and the person who was responsible to pick up the dress. I dont want to take the fall for this. So please make sure my friend gets his money back. Also- this isnt the first complaint I have read online regarding myntra's stunt of playing the missing tag card. Stop fooling the customers for money, remember we can always stop ordering from you all.
Order ID - Order ID # 1182285 [protected], Name of account holder - Akhilesh Bulbule.

I ordered one saree from Myntra which was delivered to my delivery address on 18th Aug, but before the delivery I fell severely ill and due to my ill health I couldn't stay here in Mohali as there was no one to take care of me here. For one week my health condition was very bad and I had to take off from my work as well and couldn't come back to Mohali. So, on 18th Aug someone else received the parcel from Myntra on my behalf. After two days of delivery the return period got expired. But untill then the order couldn't reach me so it was no way possible for me to open and check the product for quality and fit. Last week, I got better and came back and I tried that saree but it's quality was so poor and I had ordered two size less(XS) than my actual size(M) but still it came out to be so big in size that it could only fit a person with 2-3 size bigger than my size. So, it's a total waste product for me because I cannot wear it with such big waist size. So I contacted myntra's customer service several times but instead o[censored]nderstanding the issue and helping me out they kept on delaying and annoying me so much. Their customer service is so pathetic. I first contacted them on 28th Aug via call and the executive said she cannot help so I asked her to connecte with the senior executive. She told me that I will get a call back in 24 hours from the senior executive which I never received. So, I raised the same issue through Myntra app where I explained the whole case and requested to help me place a return request. I send them so many messages but everytime got the same auto generated reply that return cannot be placed. No executive from Myntra ever contacted me. So, I again contacted them via call and tried to explain the problem but their executive didn't waited to listened to my complete case and disconnected the call in between which was so rude and unprofessional. Then again the next day I contacted Myntra via call and again explained the whole scenario but again the executive said she will arrange a call back from senior. But when I told her what happened last time and I don't want to get fooled around by their call back trick and want some direct solution so talk so rudely and disconnected the call again. I was shocked to learn what pathetic and unprofessional kind of customer service Myntra provides. Instead of helping the customer they keep on fooling them around with their call back tricks which a customer never receives and when a customer Reach out to them by their own then they either don't listen to you or behaves so rudely and hang up on the customer which is totally unprofessional and unacceptable.

In this whole scenario my only fault was that I unfortunately fell ill and had to reach out to my family for their support otherwise I wouldn't be able to survive here alone. Despite of the fact that I was willing to provide myntra my medical certificate still I had to go through such pathetic and annoying experience and so unprofessional and unmannerly behavior of the customer executives from Myntra in name of the customer support. And after all this what I got is such a poor quality product whose XS size is so large that it can only fit to a lady with atleast XL or XXL waist size. I spend 2480 bucks for such an undesirable and useless product and I cannot wear it or gift it to someone else. In all this my hard earned money got wasted also the time and energy I wasted is unreturnable. Moreover the humiliation I had to go through is such a shame.

I just want them to place a return request for the product as it is of no use for me and is such a low quality and no fitting product. I'm willing to show my medical to unsure that I have genuine and unavoidable circumstances under which the product should be eligible to return. Moreover, 2 days return policy is itself problematic and not enough if someone has some unavoidable circumstances and there can be case where the product got delivered but didn't reach the actual person within 2 days return period. And also I request Myntra to work on their policy and customer service as anyone can face any kind o[censored]navoidable health issues so their should be a policy to accept the return after the return period is over, atleast in case of products which has such a short return period as 2 or 7 days, in case of genuine problem. Because if a person's health is not well, if a person has met with some unfortunate mishappening, he/she is bed laid so there's no way they can first come and try your products to check their quality and fit and to raise a return request within the specified time limit to serve your return policy. A person's life cannot be returned once lost but your products can be and should be.

Myntra has locked my account. I don't have any why. I'm not able to login. They even doesn't have question related just have thier personalised ques .

Payment got deducted but my orders are not visible..
I want refund.

I bought few jeans from myntra, i recieve it on 1st septem i didn't like the fittings i returned the same.day on 1st of september without even delaying for 1 hr, carrier guy collected jeans and he went away, then later on i come to know that i have just recieved refund for 1 jeans another three they put it on hold without any reason i would like you people to release my fund Asap.

Issue details id's:-

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First of all, I had ordered for a number of products from Myntra on 21.08.21 amounting to 15, 759. The payment got deducted from my bank account, but the order did not get placed. Later, on the same day (21st Aug, 2021) I posted this issue with their help center and the response received by me mentioned that for such cases the money is refunded to the account within 7-10 days. Thereafter, I contacted the customer support by phone and I was told that the payment had got stuck in the payment gateway and I need to contact my bank to retrieve the amount. Thereafter, when I contacted my bank they asked for a letter from Myntra saying that they had not received the amount. When I called back to customer care for the letter, they mentioned that they cannot issue such a letter. It is already 11 days and my money is still stuck. Neither is Myntra taking any responsibility, nor are they allowing me to coordinate with the bank by giving me the said letter.

Another issue is with an order that I had placed later on the same day (21st Aug, 2021). Amongst all the other orders was an earring I had ordered for. I received it on the 27th of August, 2021, but I received a wrong product. I have been trying to return it since 30.08.21, but every time the pick up partner is cancelling the pick up. Hence, till today, I am still stuck with the wrong product and unable to return it.

I have recently bought a kalini black and white bandhani saree for my mom but the cloth was not the same as shown in the picture so we decided to return it back but as per your policy the product should have a price tag but our product didn't have the price tag so the agent refuses to take it back. Now how will I return the product. We have bought it on 27th August for rs.531

I ordered a Kurta Sharara set and I received two shirts instead, which was someone else's order. I reached out to Myntra team and they gave invalid excuses and they were not agreeing to take this incorrect order back or give me my refund. My order was prepaid and the wrong product I received was a Cash on Delivery order

I had ordered a Kurta Sharara set and the order was prepaid. I was delivered someone else's order and the product I received is two shirts. The wrong product delivered to me was a Cash on Delivery order. I reached out to Myntra and they gave me invalid excuses. I want my original order or I want my refund.

Myntra delivery guy took around 2 months to pickup return product after pickup they sets a message used product quality check failed and can't refund but I sent product same as I found .
This time very bad experience with Myntra called Myntra support so many time but every time they said working on it but couldn't get a proper result.

Mobile & Reg. No.: [protected] Company: Myntra Product: Adidas Shoes Order ID: 118065251681144830803 Order Date:[protected] Delivered Date:[protected] Amount Paid: Rs. 4, 939/- Complaint No.: IN[protected] on[protected] Grievance: Consumer has purchased Adidas shoes and paid accordingly but consumer has received empty box and consumer has recorded the unboxing moment and shared the same with Myntra also for refunding the amount. Myntra has delaying to provide the refund and only giving assurance via call though they have registered the complaint. Expectation: Consumer wants to have desired refund

I had an order delivered on 23-aug-2021, after opening the parcel understood that the product delivered was not what I had ordered. Immediately after that i raised an return, the associate partner shadow fax services refused to pickup the order as the order was not the same what they were able to see in the picture. Exactly the reason for raising a return request. I raised it to customer care and the return request was again raised but same thing happened, the pickup guy refused to take the product. Now the time frame for returning the product will expire on 7-sept-2021, which means no ways the product will be returned neither i'll get the product which i had placed an order for.

The experienece was very bad.. My order status shows delivered, but i haven't got it yet..Immediately i want refund my money otherwise i will raise the complaint against myntra application.. Myntra.Com service is very worst. Because you dont care about your customer..Deliverey boy not done any single call at time of dispatching...You providing third class service...My order id is #1181658 [protected]...On urgent basis i want reply about my complaint...

Hi, My name is Akash Vispute. For the last 1 year, myntra has blocked my account due to which I am unable to log in. I called as well as an email customer care a thousand times, but to date, myntra did not resolve my issue. They are frauds. I have very important information in my myntra account, therefore I need to log in to my account. Myntra did not care about the consumers and their problems. I hope this complaint will help me to resolve my issue.
Thank you.
Akash Vispute

I had ordered for 3 dresses and it was all with tags and the return is rejected ?
I am trying to call, no one is responding.
When the guy picked I showed him all the tags and he checked and picked the products.
I have ordered from them so many times before but this is new.
Have cancelled the remaining orders.
Can someone help ?

Myntra has suddenly stopped delivering in my area it has been 4 years they are delivering products at this pincode 192231 . Restore as soon as possible neither we have to face lot of problems 🥺

I received two products yesterday and yesterday only I requested for return but today the delivery man came to the address and denied picking up the product. The products are in the same condition as I received them, he still denied.

Hi Team,

This item has been cancelled from yours end..but i got the product..i need to return the product..i have registered an issue..but they didn't any update until now..please find the evidences.

My concern is on 24th aug 2021 I've placed return request and on 25th august 2021 at 2:55PM delivery agent from EKART picked up order after that I didn't any SMS from myntra or EKART that order was picked up. Today is 30Th August still didn't get any update and on myntra app the status is not changed that item was picked up. When I raised concern n myntra app they are asking for pick up sms acknowldegement. From where should I get it. Please contact with EKART and process my refund.