Myntra.com Complaints & Reviews

I ordered an Roadster jeans but i recieved jeans of here and now with tag of roadster jeans.both tag and product were of differant brand jeans is of here and now and tag on it is of here and now. Then i go for exchanged but my exchange got cancelled 2 times and when i talk to customer care they are saying that its not their fault they packed correct product and deliver correct product. If its not their fault then who put fake sticker on differant product?? Even the tag on it was not remove and it was totally unwashed. Thats ridiculous that myntra give me a wrong product still they refuse to exchange or return in thats so shamefull. It break my trust toward myntra. Frome now i never shop from this site. I suggest my family and freind to do not buy product from this site

The product I have received is too large for me so i decided to return it but they started cancelling my request everyday after 24 hours of confirmation. Please help me.

Myntra delivery agent name yogesh nikas. Rude & bad behaviour with customer

I had order to many products from myntra by cash on dilvery but why now COD is not available (272155)

Online shopping and I can get them at like to our house and we can go from there to call and debit card 16 and debit card and I will be...

With reference to the Vero Moda women white solid top I bought.
The order I received was on July 9. But the order I unpacked was on July 22 because of some personal issues, I was out of Delhi for a quite a few days.
The issue is, the moment I unpacked this top with others too ..I checked it and had received a light stain on it. And that very moment I request for return on platform, telling them the particular top had a stain issue with 2 others ( one for return and other for size replacement) but now Myntra is not accepting the damaged product, rather specifying that the order issued was up to the mark which was truly not. Kindly help.

Main Myntra online shopping se 3 jeans kharidi thi jiska bhugtan main 2197 kiya tha j unmen se ek jeans naviblue mangi thi lekin Myntra ne mujhe grey colour ki jeans de aur main unko lautana or exchange karna chahti hun lekin Myntra customer care mana kar rahe hain ki hume blue jeans se hi exchange karenge Jab ki UN logon ne mujhe grey jeans Di hai. Ab blue jeans se blue jeans actions kyon karungi mein yadi mere pass bluejeans hoti to.
Ismein UN logon ne mujhe thaga hai aur mujhe bahut pick up boy ne bahut galat tareh se vyahar kiya hai...
Mujhe Cheater ya chor samjha gaya hai...
Pichale 1 mahine se me unke samparka me hu... Wo mera paisa refund karene ko teyar hai or na hi wo ye exchange karne ko teyar hai... Abhi tak UN logon ne mujhe invoice bhi generate karke nahin Di hai.
Mere pass sabhi recording padi hai jismein un logon Ko main sampark Kiya unko main orders likhva actions kaarvayi UN main complaint bhi kare lekin vo mujhe kuchh bhi help karne Ko taiyar nahin hai.

I ordered a shoe and got a different product and it has been approximately 20 days now, I am daily calling them and they are just saying that your complaint will be resolved within 48 hrs, but their 48hrs never comes
The delivery boy never calls me and cancel the pick on his own everyday, The first pick up I ordered, the delivery boy told to take the approval and then I took the approval from the myntra executives and then the delivery boy told on call that nothing can be done with an approval we can’t pick up your order.

Each and every time I am calling the executives and they are just keep on delaying the process they just say I have addressed your complaint and then they never update, Now I am feeling pathetic and mentally harassed

I want my compensation and the pick to be done asap without any questions asked.

ARRIVING TODAY: Our Delivery Agent ([protected]) will bring your order with 1 SWADESI STUFF Watches today. Use Pin [protected] if prompted. His/her body temp. recorded at 1:48 PM was 97F. Our delivery agent is ensuring the highest safety standards so you can stay safe at home!. - Team Myntra.

I received this message from Myntra. And order was delivered at my address.. packet was teared off and invoice pasted on the side of the polythene from where it was opened by the delivery agent. I opened my packet..produce was missing and box was broken.. ..I called on the given number. And person told me some other guy has delivered your order. I don't know.. please look into this matter and refund my money and take necessary action against the delivery agent boy.. who has done this wrong with customer service.

This is regarding order number:[protected]-4292303. My order was delivered at the given location. As I was getting the order at much cheaper price hence I order for pickup from the same loaction. Then suddenly the policy changed and Iwas said that I need to self ship th product. As I am a working person, I dont have time other than Sunday and also isometimes I have different engagement. hence, pressurising customer for self ship of product is a harassment and need to take action against this.

I placed an order on 18th July for kurtas set of 10 and amount was deducted Rs.10, 864 but order was placed nor any refund. I am trying to reach myntra team but nor response and updated on app as it was resolved

I had ordered online on myntra for HRX by Hrithik Roshan (Women Jet Black Solid Full Coverage Rapid-Dry Training Sports Bra had delivered on my address on 28.07.2021 and on the 30.07.2021 I tried to processed for return the item online due to the size issues.
They had delivered the item at my address and now for return they are saying self ship means i have to ship to myntra return processing centre after that refund will be processed.
Which I can do, but if any mis-happening happens then my refund amount will never be realised and also the product.
So, this is totally wrong, if you are delivering at door then return should be also from door. They are saying pick up facility is not there, if not then why delivered at door.

My request is please collect the delivered item from my door and refund the amount immediately.

Details :
Return number: [protected]

Return mode: self-ship

Refund amount: ₹594.00

I ordered for a face powder and got the wrong shade but when i raised this issue they keep asking for new images over and over again. Return is actually not taking place and it's been 1 month now.

I ordered a white full selves wrogn company T-shirt which costs is 719.
And they ordered white full selves T-shirt of HRX company which costs is 349.its there fault they ordered wrong product.
Im requesting that kindly replace the product are refund my money

I'm new user to Myntra..
I have ordered 3 roadster t shirts and paid cash for 3 t shirts but got only one t shirt..
Complained about the issue immediately but they told me to wait for updates but till now I didn't got any updates.. my money gone.. They are unable to refund the money or send me the product for which I'm already paid..
This Worst online shopping website fooling and faking the costumers..

As I placed order of T shirts pack of 2, it was delivered on 27.07.21, I feel the quality of t shirt is not good so I placed exchange and order for higher quality t-shirt with additional payment of rs 496.40, after payment it didn't reflect in the exchange, this happened twice is. 496.4x2 = 992.8 paid still it didn't reflect in the orders, it shows only, exchange not confirmed and not visible the new paid order.
Pls refund rs 496.2 and exchange the new order. Order no 1179110 [protected]
Subha Muralidhar

My money not credited in my account. Myntra has provided me the reference number which bank is not taking as the transaction was done through Gpay not credit/debit card.
I have contacted the Google pay and they told me no refund was initiated in your account. As google pay is not a wallet or bank who can store money.
I don’t know why Myntra gives you such reference number which is of no use.
They don’t really give you amount back

I have placed an order No.[protected] 4474803 on 3/7/21 with Myntra (online delivery store) I have placed a return request as the size does not suit our requirement vide return request ID. [protected]. The return policy is no question asked and product should not be used / washed / and price tag in tact. As per return policy, the product was not used / washed / and price tag was in tact. Whereas as the pick up agent who came to pick up...

Ordered two products from Myntra on July 24, 2021 and it's showing it will be delivered on July 27, 2021 but haven't received the product on given date.

Now new date provided for July 29, 2021

When I called customer care executive on 27.07.2021, he said cannot register my complaint

Then I called today with customer care executive - Tanya, she said the same and didn't register my complaint even

Please compensate for the loss of delivery delayed due to your fault

Order Id 117901987432323441301

Return id - [protected]

25/07/2021

I have ordered a levis 511 jeans of 34 inches size but was delivered 36 inches of jeans. I have put a return request just (30 minutes) after noticing the mistake the warehouse people from myntra made.

26/07/2021

the pickup partner from myntra arrived the next day and picked up the product. I have returned the product in its original protective plastic wrap with all tags intact and an unopened sea. He thoroughly checked the product for all the price tags and only left when he felt the product was intact and had no issue with it.

27/07/2021

now I receive a message from myntra saying that the "request" for return was rejected. The reason they cited was that the product was missing the price tags. I called their customer care as soon as I saw this message, and they replied, saying that they have escalated the issue to their senior. It's been a couple of hours, and I haven't received a reply yet.

To add, there are numerous complaints on consumer forums regarding the lack of accountability of the quality assurance team of myntra.

Coming to my case, it is the sheer irresponsibility of the return handling team that has lost the price tag of the return order. Two scenarios come into play in my case:

1) the myntra pickup partner lost the price tag after picking it up from my place.

2) myntra is following fraudulent trade practices to force the consumer to buy goods from their site.

In the end, it is the consumer that has to bear the brunt of an inefficient pickup handling team. If there was an issue with the price tag, the pickup guy should have been notified during the time of the return order pickup itself. But no, that did not happen, and now myntra says that the price tag is missing after a day of my returning the product to them. This is clearly an unacceptable mistake at myntras end, first sending ill-fitting jeans and second rejecting an already picked up order citing the reason of price tag missing after 24 hrs have passed.

The so-called senior customer exec from myntras team is yet to respond. I hope they resolve the issue soon.