Myntra.com Complaints & Reviews

Firstly myntra send me used product then i have request for exchange, at the time of exchange agent said that i want pre approval for this item. And he marked that damage/used product.(damaged from side)
They send me used product and after they are denied to accept.

Order ID # 1177946 [protected]

I have created myntra account and ordered something for my friend. And after 10 mins I tried logging in but it shows Account locked . Now i dont know how to check for my order status and rest things. Please help.

No one come to take my return items and put on myntra app that it is no hold due to quality check
I am not getting that without seeing the product how you can put the product on hold

I recieved my order of Sassafars jeans on 10th of July. I immediately place the order for exchange with the another pair, on 15th July delievery boy came for exchange and put the product on hold as it was not matching with the original image of the product. I tried to call customer casre of myntra but there is no reply from there side what should I do with the product now. Myntra should refund the price or else change the wrong product and give the right one.

I have received a product I didn't order.
Paid cash on delivery
I need refund and the product to be picked up

Tracking ID :[protected]
Customer ID: 20926

I have received a product I didn't order.
Paid cash on delivery.
Need cash refund and to handover the product

I have received a product that I didn't order in the first place.
I have paid cash on delivery.
On opening the package I saw that it's not what I ordered.
I need immediate cash refund and the product should be collected back as soon as possible
Tracking ID: [protected]
Customer ID :20926

Hi Team,

I have ordered two products form myntra, During Offer END OF REASON SALE July 2nd 2021, However i got message Stating that orders was confirmed from seller and later got SMS saying that Shipped nearest hub, Delivery date was given on 8th july, i have not received my orders on promise date, i have complained via Myntra APP, they said they are working on it, will send you like that, i have waited almost 6days, no update then i call customer care i informed same they said no worries sir we will cancel present orders then we will re-order with the same price wait till 48hrs, the next day i called and asked to re- place they agent was telling we don't have option to do, like that, i am really feeling very sad about this, please check my call recording made on 14 th july, there no point placing orders during offers time, for this offer i have waited 1year again i need to wait another one year, this very bad from my side there is no problem, everything happen from myntra, now they are not helping all giving wrong information during Calls, pls do the needful ASAP.

Invoice details :IN[protected], IN[protected].

I have recieved half of my ordered cloths. I had ordered for two men lounge pants and recieved only one in my parcel. I had posted complaint on the app but it is marked as resolved. Amount of total order was deducted by recieved only 1.

I ordered 6 t shirts, 1 pair of flip flops and 3 Raymond trousers . My t shirts delivery date is 13th July and my trousers and flip flop pair delivery date is 14th July but I didn't got call from delivery agent instead I got messages that my orders got canceled due to internal issue. How can you guys say that there is an internal issue after the product is shipped to nearest shipping point . Which I can see clearly in tracking of my product. Is this fair

I have ordered 3 tshirts and 3 Pants on sale day. Order was confirmed but not shipped for almost 5 days. On 6th day they cancelled my order saying that there is some internal issue. Stock is still available but prices are really high now. I dont know what are those interal issues and they didnt even notify me before confirming. Myntra is cheating people with a sale, but it cant deliver

This is to bring to your attention that have placed two orders with Myntra o as mentioned below:
1.Khalom Women Blue Maxi Dress worth Rs-5238/-
2.EthnoVogue Women Navy Blue Sequinned Maxi Dress worth Rs-4461/-

Have placed return requests for both the products reason being size issues.
Both orders have been already picked up by their executives on 7th July but still have not received the refund yet wherein they are showing on the app that they have successfully initiated the payment.

When I called customer support and explained the scenario every executive is explaining the different story, some said that they have initiated the refund but it got failed and they will re-initiate and some were saying that it has been successfully initiated and will credit to the bank.

But my question is if they really initiated the payment where is the money. I have not received any SMS or emails regarding the payment which I used to receive before. Have checked with my bank several times no money was credited from their end.

I have to literally beg for my own hard-earned money ( Rs-10, 000)

Have never expected such kind of fraud from a brand like Myntra.
Is this the new way to harass customers and loot their money in this pandemic?

Despite several emails and calls to customer support for help and refund n number of times but none were helpful.

I have been using Myntra and other eCommerce sites for the last 7 years but these seem to be the worst experience I have ever had.

I am really in need of my funds and am not able to get back my own money.

Please help.

Regards
Simran

Dear sir I have ordered Boat Rockerz 255M headphones order id-[protected] wich i received fake product i raised complaint about concern after few days they said they will raise my return request but they not pick fake product or not shipped my original product

Such Indiscreet way of handling customer's grievances, must say..

Since a week I am just making fool of myself. Firstly the fault is from your side
I have placed an exchange of size and in return I'm getting a totally different product.
Now since I again placed an exchange, your service prtner denied to take the order back citing it's not the same order.
Lol, ofc it isn't ... And thts height o[censored]nprofessionalism ..

And again the way this customer care redressal is... I shouldn't even mention
I'm trying since morning but in vain
Got no call from your side .

I hope this time I might get a response or else I would be forced to look for another resolute

I ordered saree from myntra and they delivered wrong saree to us which also don't have any tag when I placed exchange order n man came to take that exchange order he Didn't exchange it, fault from myntra side that they delivered wrong product which also don't have any tag

I have booked kalini saree in bottle green clour with red printed border but wrong product was delvered to me in place of bottlegreen kalini saree i was delvered another yellow colour full. Printed saree so i want to return this saree .pl refund my money or give me kalini saree which i have booked

My friend had ordered for me a t shirt at my address with order ID # 1177493 [protected] from Myntra. The delivery associates refused to deliver the order at mentioned address, tried to negotiate with threatening attitude and maintained a toxic and unprofessional approach. Later, the status of my order was marked as delivered. This is customer harrassment that can not be ignored.The issue with ID IN[protected] was created at Myntra but there was no addressing of the issue, not even a single call.

I ordered some clothing for my daughter from myntra. The return time was 30 days. But after my purchase myntra reduced the return n exchange tym to 7 days. Further no formal communication of this change was made neither on rwgistered mobile number nor on email. Now they are not entertaining my issue of return of that clothing. Please do the needful. My order id is # 1175486 [protected]

I have ordered 5products and as the products quality was low i had to return the products all the products were returned and taken by myntra agent and on the same day i received a message "Cancelled: Sorry, since we were unable to pickup, your return request has been cancelled. For any related queries, please click here, http://mntr.se/ydc883168gi/. - Team Myntra." But all the products were taken by the agent. When i tried to contact the customer service they are not giving proper response. Got only 500 inr from 3500 inr.

I didn't order from myntra but someone's order was delivered in my address and I even paid because the name on the package was similar to my Father's name and I thought my it was my father's order so I paid for it but when I saw the name on the package clearly it was totally not my Father's name. Unfortunately the adress was of nearby. The delivery man might have been confused and delivered the order on my address. I hope this issue can be helped. I haven't opened the package yet.