Myntra.com Complaints & Reviews

My return order is picked up and now it is on hold and not resolve my issue

I call to mynta on 29th dec 2020, and they created my query for issue and now they are not giving answer or call back.Myntra is 0% supportive to their customer.Atleast try to contact me to resolve issue...

It's been 10 days that my Myntra account is logged out. I have been shopping for Myntra for more than 11 years now. I had placed so many orders from Myntra including gold and now no one in customer care is responding. I have to return few items too. Everytime I call them, they say we have raised your request on high priority and you will get an email and no one ever responds. Highly irresponsible and annoying customer service...

We received Adidas Shoes of Short size & then make request for return, Shoes quality was intact & under packed Box, but company recovery man rejected our Return on false information of quality check failed. We never use shoes & kept in box after checking Shoes Size was wrong, Immediately we requested for Return, Company Recovery boy came next day & denied to return based upon false information of Quality check failed, I am complaining if...

I bought a coat of dressberry which is not looking good and not worth a penny i returned it and it is reshipped to me which i want to return again and want refund of it.. Please it is of no use to keep such a product which is different from image on site...

Hello,

Order ID # 1160281 [protected]

Ordered five items.

Only two got delivered.

Three items remain.

Every time i open a new complaint, they close the same saying it was delievered and our logisitcs have confirmed that.

I have asked for logistic address details, delivery agent number, details of the person who has accepted the order, address of...

On 20th December I ordered Levi's high rise jeans of size 28th...then the order came early ie on 24th it was a poor quality and was super skinnyof size 30...so I have placed for return request on that very day.On 26th order was picked up successfully. Later I got a message telling that my return request was put on hold as it does not pass quality check. WHAT THE HELL???? why would I destroy the quality of product??? If mynthra wants to sell...

Wrong product delivered and now rejecting return...

My order bearing order ID # 1159052 [protected] was delivered incomplete. The dupatta in the kurti set was missing and also there was a small defect on the sleeve of kurti. When I complained against it and requested for replacement of product with complete set, the complaint handler started behaving rudely and falsely claiming that complete set was dispatched. I am really fed up with this nonsense....

Hii
I ordered some clothes om 29/12/20 and by that time I tried to contact myntra support they were only confirmed or packed and I wanted to change my delivery address.
As the address given is my college address and they accept all the couriers and therefore I will not be able to return the product.

Regards
Faiz Ali

Updated address-
52/3 labour colony, Saharanpur 247001 (UP)...

I am a very old Myntra loyal customer, in October they locked my 8 year old account and I had to follow up for over a month for my pending orders and returns and refunds which I could not access because of account locked, they finally told me after a month to create a new account as it cannot be unlocked due to some technical error.

Now this month I created a new account and placed an order worth Lacs of rupees for my brother's...

I ordered five items from myntra but I received only three items from them and I received Sms That they delivered five. I told and called customer care about that I have pictures, video of that time unboxing. But still they are saying they delivered. Please let me what to do with this matter....

I placed an order today, 12/29/2020, and made a payment through my card. The amount is debited but I cannot find anything under Orders. There is no option to track because the orders is empty....

I returned my order unused and with all tags, bill slip and with all package. The delivery man picked up return order from me at 5:00 p.m. on 29 dec 2020, now at 8:25 p.m. I get message that your return request is on hold but why It suppose to instantly give my refund. Myntra didn't give any clarification and it should be easy to return. Myntra is just looting our hard earn money...

Dear Team,

This is an appalling issue I have faced with Myntra and I would like to bring this to your notice to help protect your brand image.

Today, 29th Dec 2020 (around 3.30pm IST), I have received an order from Myntra which was not placed by any of the members of the family. Since my mother was unaware of the situation then, she accepted the delivery. The delivery boy took a total of Rs. 865 from my mother...

I placed an order on myntra.com and the same was returned back. The status on the application shows that the refund was processed on 27th November but the amount has not been credited to my account till today. It is almost more than a month and I do not think it takes this much time to refund the amount....

On 20th December I ordered Levi's high rise jeans..then the order came early ie on 24th it was a poor quality and was super skinny...so I have placed for return request on that very day.On 26th order was picked up successfully. Later I got a message telling that my return request was put on hold as it does not pass quality check. WHAT THE HELL???? why would I destroy the quality of product??? If mynthra wants to sell their low quality products...

On 23rd December 2020 I placed an order in Myntra by using Google pay of amount ₹733.50 with Google transaction ID- CICAgKDjhc3SdA and UPI id[protected] and Myntra order Id - 116061444118015503001. I raised a complaint in Myntra but they are saying they have not received any payment, and is asking to talk to bank, in my bank statement it is clearly showing payment done and money debited.so please help me resolve this issue....

I had ordered a jeans ( high rise skinny fit Levi's black 721) on 20th december from mynthra.
It arrived early on 24th December. The jeans was of poor quality..I have previously also ordered Levi's jeans ..but this time quality was very bad and I got super skinny one(I ordered skinny fit)so I requested for return on that very day.Due to some misunderstanding it did not occur on 25th..but on 26th it was picked up successfully.Then after...

This is regarding Order ID # 1158966 [protected]. The return pick-up has been put on hold for some unknown reasons. The product is still in pristine and packed condition. The pick-up person made mistake by putting the product on hold because of which I have not been able to return the product. I have contacted their customer care many times but they have done nothing about it. They promised me that pick-up will be done on or before 23...

I tried placing an order on 22dec 2020, amount of Rs 4453.98 got debited from the account but order was not placed.
Called myntra customer care and they said the refund is initiated, but I didn't got any confirmation and today is 29dec 2020, since money is not credited in my account.
Contacted my bank they said they haven't received any amount from myntra yet.
Please help...