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T
Tech SS
Apr 21, 2021
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Address: Naivedya Abasan , Block B , Belgharia Athletic Club, Ghola Road, Belgharia
Website: Myntra

I ordered 3 products on Myntra order ID #1169959 [protected] . Two of them already delivered but one product was about to deliver today. Yesterday the delivery agent called me I told him I'm unable to pick up my order as I'm in hospital and told him to deliver it next day. Today morning I called him, if he could deliver it at around 2-3PM . Suddenly he verbally abused me and threatened me that he could easily cancel my order on his first delivery attempt without my concern. Bcz According to him "Kuch chiz customer se fadak nhi padta h " as if, he is giving me any favour. Please take action and sue that delivery agent as soon as possible.
2ndly, He clicked my delivery msg picture from my phone to rate himself when he delivered my other two products before. He even sent me his whatsapp number and told me that whenever delivery message comes, I should send him my delivery msg. He goes to that link and rate himself. How disgusting and unethical is this ?
I'm sure, he does this kinda behaviour with everyone. Myntra should fire this man from delivery. Take action as soon as possible.
Myntra.com customer support has been notified about the posted complaint.
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    priyathamizh
    Apr 20, 2021
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    Even after waiting for 20days i dint get my refund credited back in my account till now..i have to get nearly 3refunds for about Rs.647, Rs.987, Rs.832 but havnt got anything
    Myntra.com customer support has been notified about the posted complaint.
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      dipdeepak
      from Bijapur, Karnataka
      Apr 19, 2021
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      Address: Pragatinagar ashram road near Water Tank Pushpanjali Niwas

      I had ordered nije basketball shoes, I received a used shoes with dirt and no tag and the shoe box of ordinary and of some other product...I requested many times but they are postponing the request. They want tag on the shoes, , , , I recieved used shoes without tag, is it my mistake.
      Do take back my product and pay back.
      Myntra.com customer support has been notified about the posted complaint.
      Apr 19, 2021
      Updated by dipdeepak
      Know myntra says that they have sent the original correct product. Big cheaters. They are refusing to take back the product.
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        S
        Apr 19, 2021
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        Address: Bangalore

        On 8th April 2021, I canceled few items, payments of which were done through Gpay. I didn't receive my credit, so when I checked with Myntra, I was assured that I will receive my money back by 18th April 2021. I did ask reference number through which the money was reversed, however, no information was received.

        Till date, I have not received any refund. When I called customer care/helpline, they asked me to check with Gpay, however, without any reference number how can one expect to get clarity from Gpay or Pay U for that matter.

        No one is helping me with this. Gpay is asking for a reference number through which Myntra refunded my amount, but I cannot provide the same because Myntra Customer care is not willing to share the same.
        Myntra.com customer support has been notified about the posted complaint.
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          Dhaval A. Patel
          from Mumbai, Maharashtra
          Apr 18, 2021
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          I am Dhaval patel . I have ordered one nike tshirt, which was found defective . So i requested for return it . When courier boy came he refused to picking the product and told me to talk to Myntra. I repeatedly called myntra and requesting but they are just delaying the thing ! Its more than 15 days and my product has not retured . And i am seeking for refund and picking up the product .

          Order id for nike tshirt :- 1168792 [protected]
          Myntra.com customer support has been notified about the posted complaint.
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            sujoy212021
            Apr 17, 2021
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            This guys name is Sanjay Patil aka SHAIK ALLABAKASH and his mobile number is [protected]. He claims to be the HR of Amazon India, Myntra.com, Swiggy, Zomato and a lot of companies. He is running a online money fraud in the name of providing job to the local people who are in need of job.
            He simply send a link or message that the company is hiring delivery boy in the area of candidate. Then you will be asked to submit online application form. Then you will be asked to courier your aadhar card and address proof and photo to their office by courier. They ll ask you to email courier details to him. Then once you submit courier immediately you will receive an message to download Terms and conditions of job . In which

            The following text is written

            Dear Friend,
            Thank You For Sending The Courier, After Receiving Your Documents At Our End
            Your Appointment With Us Is Under Process. For Getting The Appointment Letter,
            Company Identity Card And Visiting Card, Kindly Go Through The Details Mentioned
            Below And Follow The Instructions
            We wish to inform you that we want to hire you in our esteemed company at the post of “Delivery Boy”.
            The Job profile would be as mentioned below:
            1. Product of Amazon India Private Limited will be delivered at your address.
            2. Time of delivery would be between Mondays to Saturday Only; You are free
            to deliver the product between these days. You would be getting the new
            consignment on Monday only.
            3. Delivery Has To Be Done To The Clients Within Maximum Of 7 Days Time.
            4. Your Basic Salary Would Be Rs. 17500/- Per Month
            5. Travelling Allowance Of Rs. 3.20 Per KM Will Also Be Provided To You.
            You will be entitled for T.A. and Incentive which will be directly deposited into your
            account on a weekly basis i.e. by every Monday and additionally the Salary will be
            credited in your registered bank account on monthly basis.
            You Have To Deposit Rs. 4700 Security Amount During The Job Process. This Security
            Amount Will Be Refundable At The Time Of Your Resignation From The Job. The
            Purpose Of Taking
            Deposit Money Is To Ensure That The Product Delivered To You Will Be Delivered To
            The Concerned Person. If The Product Is Misplaced/Lost Then The Company Will Be
            Liable To Deduct The Amount From The Security Deposit Money.
            If You Agree With Our Given Terms & Conditions And If You Want To Proceed
            By Paying The Security Deposit Amount Then Follow The Instuction As
            Mentioned Below:
            Please Note That The Payment Will ONLY Be Accepted Through "UPI". We Do
            Not Accept Any Other Form Of Deposits Like Net Banking, Cash Deposits,
            Cheque, Demand Draft Etc.
            In order to process the Security Deposit through UPI you can use applications
            like BHIM, PayTm, GooglePay. Phonepe With This Type Of App You Can Pay.
            All the above mentioned UPI applications are third party applications hence we
            cannot provide any instruction for using the same. You can take help from
            Google/You Tube for the instruction o[censored]sing UPI if you want our UPI ID then
            [protected][protected][protected][protected][protected]-
            Our UPI ID Has Been Sent To You Through SMS. Please Check The Inbox Of
            Your Mobile And Deposit Your Security Amount According To The Time.
            [protected][protected][protected][protected][protected]---
            The Last Date And Time For Deposit Is 22 - July - 2019 Till Today 07:30 PM
            No Short Deposit or time extension will be entertained.
            After Depositing The Security Amount You Need To Mail The Payment Proof
            (Screenshot, payment confirmation) Mentioning Your Registered Mobile Number as
            subject On [protected]@amazonjobs.online Post Receiving The Mail At Our End You Will
            Get The Confirmation Within 4 Hours And Also You Will Get A Call Back From Our
            Amazon Executive Confirming Your Deposit.
            The entire process of your appointment in the company will be processed only
            after we receive your security deposit. It will take 7 Business Days to complete
            your on-boarding process with us. You will get your letter of appointment
            through Courier at your registered mailing address.
            ________________________________________________________________________________...
            NOTE: - If you are not interested with the above mentioned Terms and Conditions and you do not
            want to pay the Security Deposit Money Then Your confirm Delivery Boy Job which is under
            process will be cancelled and in future will not be able to apply for this Job.
            Warm Regards
            SHAIK ALLABAKASH
            Executive Human Resource Amazon
            Mobile [protected]
            Email: [protected]@amazonjobs.online

            Then immediately you will be asked to download app of same company which is designed by him only. And you have to submit ₹5000 or ₹4700.

            Once you deposit money this man will vanish.
            I have got to know all his fake identity through YouTube and Facebook and google. Search this type of fake job offer on google and YouTube thereafter do you decision. This guy has taken my ₹5000 using this technique. Beware of this guy. This type of thieves using technology and different technique to lure and loot money from guys like us.
            Myntra.com customer support has been notified about the posted complaint.
            Apr 17, 2021
            Updated by sujoy212021
            He ask money from us in the name of providing job
            This guys name is Sanjay Patil aka SHAIK ALLABAKASH and his mobile number is [protected]. He claims to be the HR of Amazon India, Myntra.com, Swiggy, Zomato and a lot of companies. He is running a online money fraud in the name of providing job to the local people who are in need of job.
            He simply send a link or message that the company is hiring delivery boy in the area of candidate. Then you will be asked to submit online application form. Then you will be asked to courier your aadhar card and address proof and photo to their office by courier. They ll ask you to email courier details to him. Then once you submit courier immediately you will receive an message to download Terms and conditions of job . In which

            The following text is written

            Dear Friend,
            Thank You For Sending The Courier, After Receiving Your Documents At Our End
            Your Appointment With Us Is Under Process. For Getting The Appointment Letter,
            Company Identity Card And Visiting Card, Kindly Go Through The Details Mentioned
            Below And Follow The Instructions
            We wish to inform you that we want to hire you in our esteemed company at the post of “Delivery Boy”.
            The Job profile would be as mentioned below:
            1. Product of Amazon India Private Limited will be delivered at your address.
            2. Time of delivery would be between Mondays to Saturday Only; You are free
            to deliver the product between these days. You would be getting the new
            consignment on Monday only.
            3. Delivery Has To Be Done To The Clients Within Maximum Of 7 Days Time.
            4. Your Basic Salary Would Be Rs. 17500/- Per Month
            5. Travelling Allowance Of Rs. 3.20 Per KM Will Also Be Provided To You.
            You will be entitled for T.A. and Incentive which will be directly deposited into your
            account on a weekly basis i.e. by every Monday and additionally the Salary will be
            credited in your registered bank account on monthly basis.
            You Have To Deposit Rs. 4700 Security Amount During The Job Process. This Security
            Amount Will Be Refundable At The Time Of Your Resignation From The Job. The
            Purpose Of Taking
            Deposit Money Is To Ensure That The Product Delivered To You Will Be Delivered To
            The Concerned Person. If The Product Is Misplaced/Lost Then The Company Will Be
            Liable To Deduct The Amount From The Security Deposit Money.
            If You Agree With Our Given Terms & Conditions And If You Want To Proceed
            By Paying The Security Deposit Amount Then Follow The Instuction As
            Mentioned Below:
            Please Note That The Payment Will ONLY Be Accepted Through "UPI". We Do
            Not Accept Any Other Form Of Deposits Like Net Banking, Cash Deposits,
            Cheque, Demand Draft Etc.
            In order to process the Security Deposit through UPI you can use applications
            like BHIM, PayTm, GooglePay. Phonepe With This Type Of App You Can Pay.
            All the above mentioned UPI applications are third party applications hence we
            cannot provide any instruction for using the same. You can take help from
            Google/You Tube for the instruction o[censored]sing UPI if you want our UPI ID then
            [protected][protected][protected][protected][protected]-
            Our UPI ID Has Been Sent To You Through SMS. Please Check The Inbox Of
            Your Mobile And Deposit Your Security Amount According To The Time.
            [protected][protected][protected][protected][protected]---
            The Last Date And Time For Deposit Is 22 - July - 2019 Till Today 07:30 PM
            No Short Deposit or time extension will be entertained.
            After Depositing The Security Amount You Need To Mail The Payment Proof
            (Screenshot, payment confirmation) Mentioning Your Registered Mobile Number as
            subject On [protected]@amazonjobs.online Post Receiving The Mail At Our End You Will
            Get The Confirmation Within 4 Hours And Also You Will Get A Call Back From Our
            Amazon Executive Confirming Your Deposit.
            The entire process of your appointment in the company will be processed only
            after we receive your security deposit. It will take 7 Business Days to complete
            your on-boarding process with us. You will get your letter of appointment
            through Courier at your registered mailing address.
            _____________________________________________________________________________________________________________________________________________________________________________________________
            NOTE: - If you are not interested with the above mentioned Terms and Conditions and you do not
            want to pay the Security Deposit Money Then Your confirm Delivery Boy Job which is under
            process will be cancelled and in future will not be able to apply for this Job.
            Warm Regards
            SHAIK ALLABAKASH
            Executive Human Resource Amazon
            Mobile [protected]
            Email: [protected]@amazonjobs.online

            Then immediately you will be asked to download app of same company which is designed by him only. And you have to submit ₹5000 or ₹4700.

            Once you deposit money this man will vanish.
            I have got to know all his fake identity through YouTube and Facebook and google. Search this type of fake job offer on google and YouTube thereafter do you decision. This guy has taken my ₹5000 using this technique. Beware of this guy. This type of thieves using technology and different technique to lure and loot money from guys like us.

            Apr 17, 2021
            Updated by sujoy212021
            This is fake website designed by himself only. It doesn't not belong to myntra.
            He will ask to download Myntra Shipping app from his link. That app is not available on play store.
            I have attached screenshot.

            Once you deposit money ₹5000 in this app they will block you and ask you to deposit once again. Then he will loot all your money.

            Beware of this 420 thief name Sanjay patil aka Shaik Allahbaksh [protected]

            This guy has taken my ₹10000 by using this trick he should be behind the bars. Do needful guys. Expose him and do share this post ASAP on YouTube Facebook Twitter so that he cannot do like this with any other guy

            Beware of anything which direct you to website like
            Called payment gateway of

            Payumoney

            It is always used by frauds and thieves online

            Apr 19, 2021
            Updated by sujoy212021
            Today he threatened me of dire consequences.

            He is also looted me 10000 [protected]@myntradelivery.in
            This is to inform you that this man Gaurav Kumar claims to be HR of shadowfax. His number is [protected]
            He called me today and explained that they required delivery boy. And told all process.
            Then I asked about his office. He said there is 8 office in delhi. He said he is calling from head office. He said they will charge you 600 for delivery bag n joining fee. And he said he will not charge from me. Then I understood something is fissy. Then I asked what is the process to join he said
            He required pan card adhar card driving license. And you need to download app from playstore. Then 3-4 formality you will be joined. Then I said i ll go office send me address i ll pay 600 there. He said send me hi on whatsapp. Then I asked about office Address then he said 8 office hai. Mne kaha sbke address bhejo.
            Usne computer ka screenshot bheja. Fir main usko bola show me your face on video call and send me ID card. He said he is not permitted. So here confirmed fake fraud. 420.
            His number is [protected]
            Maine uski video call kia usne bina pick kiye kaat dia 3-4 bar aisa hi kiya. Fir usne muje block kar dia.
            Maine dusre number se usko message kia. Screenshot dekho attached kiya h

            I posted a similar complaint against sanjay patil aka shaik allahbaks but no action taken so far. He is cheating and doing online fraud. Link de ra hu us complaint ka bhi.

            https://www.consumercomplaints.inmyntra-com-job-fraud-by-sanjay-patil-aka-shaik-...

            He cheated and loot money of another guy link dusra niche de ra hu check kro

            https://www.consumercomplaints.inmyntra-com-job-fraud-by-ravi-patil-sanjay-patil...
            https://www.consumercomplaints.inmyntra-com-job-fraud-by-ravi-patil-sanjay-patil...
            Please watch and share
            #[protected] delivery boy job fraud by sanjay patil aka ravi patil aka shaikh allahbaks aka vijay kumar [protected]
            https://youtu.be/rKsFeDRaPNU

            Delivery boy job fraud by sanjay patil aka ravi patil aka shaikh allahbaksh aka vijay kumar his number [protected]
            He will steal your 10000 from your bank .. you will pay yourself 10000 in two installment of 5000

            Online complaint made but nothing happened.
            See how he traps and snatch your money online step by step
            https://www.consumercomplaints.in/myntra-com-job-fraud-by-sanjay-patil-aka-shaik...

            https://www.consumercomplaints.in/myntra-com-job-fraud-by-ravi-patil-sanjay-pati...
            Please watch and share
            #[protected] delivery boy job fraud by sanjay patil aka ravi patil aka shaikh allahbaks aka vijay kumar [protected]

            https://youtu.be/rKsFeDRaPNU

            Delivery boy job fraud by sanjay patil aka ravi patil aka shaikh allahbaksh aka vijay kumar his number [protected]
            He will steal your 10000 from your bank .. you will pay yourself 10000 in two installment of 5000

            Online complaint made but nothing happened.
            See how he traps and snatch your money online step by step
            https://www.consumercomplaints.in/myntra-com-job-fraud-by-sanjay-patil-aka-shaik...

            https://www.consumercomplaints.in/myntra-com-job-fraud-by-ravi-patil-sanjay-pati...
            Check now he changed hia dp with another guys face
            See
            [protected]
            [protected]
            [protected]
            [protected]
            Job fraud by sanjay patil ravi patil priya singh avinash kumar shaik allhbaks
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            49 found this helpful
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              B
              Betrayal
              Apr 16, 2021
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              I have returned my purchase of only women round neck solid tshirt, on 6th April it was picked up and till now ie.16th April I have not received refund
              Return I'd: [protected]
              I am stressed for last couple of days and being Myntra customer now I finally think it's very harassing to purchase online.
              Myntra.com customer support has been notified about the posted complaint.
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                Symii
                Apr 15, 2021
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                Address: Bangalore

                Hello Myntra

                https://www.myntra.com/saree-blouse/molcha/molcha-olive-green--pink-printed-non-...

                Please check it and as you can see, Only XL is still available which I don’t need it. the small size of this blouse isn’t still available so I really need to get it by this month for urgent so please restock it (S Size) as soon as possible.

                [protected]@gmail.com
                Myntra
                Myntra.com customer support has been notified about the posted complaint.
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                  tray1969
                  Apr 15, 2021
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                  Address: AKR Tech Park 7th Mile Krishna Reddy Industrial Area Kudlu Gate Bangalore 560068

                  On the following dates there were purchases made with my debit card

                  4/12/21 Myntra designs $47.59
                  4/15/21 Myntra Designs $23.65

                  i live in the United States and couldnt even set up an account online let alone purchase anything. I had to cancel my debit cards with all accounts.
                  Not only am I out this money but I had fees for closing all my accounts in excess of almost $220.00
                  I want to be compensated for this.
                  Myntra.com customer support has been notified about the posted complaint.
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                    Ankita maheswari 17
                    Apr 15, 2021
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                    Website: Myntra.com

                    I have been a valuable customer of Myntra since a couple of years. I hadn't been active in shopping since pas two years since I moved to UK. However whenever I am in India I do shop a lot from Myntra as I have a trust relationship with the site. However recently I ordered nike shoes from Myntra due to fit issues, I raised a return. I uploaded the image of the returned product and it was in perfect condition. However the Myntra support updated the complainant that quality check failed. I don't understand how a company like Myntra can trap people like this despite uploading the image. I am still looking forward for a response on this, as I belive a compnyhiike Myntra should be able to resolve this
                    Myntra.com customer support has been notified about the posted complaint.
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                      Ankita maheswari 17
                      Apr 15, 2021
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                      I have been a valuable customer of Myntra since a couple of years. I hadn't been active in shopping since pas two years since I moved to UK. However whenever I am in India I do shop a lot from Myntra as I have a trust relationship with the site. However recently I ordered nike shoes from Myntra due to fit issues, I raised a return. I uploaded the image of the returned product and it was in perfect condition. However the Myntra support updated the complainant that quality check failed. I don't understand how a company like Myntra can trap people like this despite uploading the image. I am still looking forward for a positiveresponse on this, as I belive a compny like Myntra should be able to resolve this
                      Myntra.com customer support has been notified about the posted complaint.
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                        Nishtha1
                        from Aligarh, Uttar Pradesh
                        Apr 15, 2021
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                        Myntra has deactivated my account. After raising the complaint for about 1 month ago. I request myntracto pls activate my account.I am regular and genuine customer since 2015. A lot of insides points are there. I cnt even download the bill of any of my product This is very dissapointing. I do have a word with them a lot times in this period of one month But they are onlysaying they cnt activate the account because of breach of policies .Seriously I m tired now. This is like frustating to me now
                        Myntra.com customer support has been notified about the posted complaint.
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                          princess haaj
                          Apr 15, 2021
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                          Address: Bengaluru, India

                          Hello. The price of berrylush women blue wrap dress is so high like it's of rs 899 which is very high beyond it's type as I purchased same thing in dark green color which was at rs 683 so why the same variant in light blue color is so high n even at rs 799 is also too high. Please i request myntra to reduce its price at lowest within rs 500 to 600 so that i can buy or keep a good sale discount price at good low offer for this only one dress please I request once again to reduce its price from rs 899 or rs 799 to rs 500 or 600 like the same previous dark green one which I bought as rs 799 or 899 is very expensive as per the product quality material pattern n price so please only for that light blue dress reduce the price to lowest budget friendly method... I hope myntra will surely reduce its price scheme. Looking forward to buy it once the price falls...
                          Myntra.com customer support has been notified about the posted complaint.
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                            Mariyam Ansari
                            from Nandura, Maharashtra
                            Apr 14, 2021
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                            I had placed an order with Myntra last week & both my orders qualified for a free gift .
                            My first order was for Innisfree Green tea Hydroset for INR 1950 & on purchasing this, it showed that I was eligible for a free gift ( Jeju Pomegranate Set) & the on the second order too (Unisex Blueberry Rebalancing Toner & Jeju hand cream ) it showed that I was eligible for the free gift.
                            When I received my first order today, the Hydroset, I did not recieve the free gift.When I called the customer care they outright denied that this order was eligible for a free gift.This is misleading advertising to get customers to buy products from their site.
                            Myntra.com customer support has been notified about the posted complaint.
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                              Hong10
                              Apr 14, 2021
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                              Address: 2/13 Azadgarh, Regent park, 2/13 Azadgarh, Regent park

                              My order id is # 1169944 [protected]
                              My packet id- [protected]
                              My order tracking id- ML[protected]

                              I had ordered a Kook and Keech Grey and Black Sliders. The payable amount of my Order is Rs. 404 but I had paid my delivery boy Rs. 505 but he didn't returned me my balance back. He was riding a red colour bike and was wearing a red tshirt. He didn't even call me before delivering my product. So I request myntra to give my balance back of Rs. 101 as soon as possible.
                              Myntra.com customer support has been notified about the posted complaint.
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                                rashi9
                                Apr 14, 2021
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                                Address: Myntra Designs Pvt. Ltd.Buildings AlyssaBegonia and Clover situated in Embassy Tech Village,Outer Ring Road,Devarabeesanahalli Village,Varthur H

                                I love shopping to myntra but i have exchange a delivery at 14th april so the delivery boy behaviour was not good at all, he said that even myntra cannot removed him to his job.
                                i request to myntra to taking him out to their precious company he is a stain in the name of you.
                                Myntra.com customer support has been notified about the posted complaint.
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                                  Shameem Sulaiman
                                  from KOZHIKODE, Kerala
                                  Apr 14, 2021
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                                  Address: 3rd Floor, AKR Tech Park, 7th Mile, Krishna Reddy Industrial Area, Kudlu Gate, Bangalore 560068, Karnataka, India.

                                  Recently on March 18 2021, I had placed an order in Myntra for my 10-year-old nephew as a gift for him.(order id[protected]-5170501.and its cost was Rs.1090 which I made online. the order includes 3 sets of T-shirts and a single cargo pant.on March 24 we received the first package with 3 T-shirts which was perfectly fine and we were happy. and waited for the second item, on March 29 we received the second package and he ran to me to show the gift getting opened. But it made us disappointed as the package was of an entirely different product, a large size ladies pant entirely different in color and shape and also without any inside cover or tags it was just rolled and kept inside the myntra cover which was sealed properly, I couldn't find any tampering to that plastic cover.

                                  Within hours I send an email to myntra support with the images and raised return pickup, next day itself return to pick up agent came to me I handed over the product .then they compared it with the image in the order and told me that they can't take it as it is different!. again I had several conversations and call with customer support regarding this.

                                  On the last day when I checked the status, it is showing that the issue is resolved. So I call them again, now they claim that they had an investigation on the issue and confirmed that they send the right product and the seller of that product doesn't have the item I received. also, they got a clean sheet on their records. so they can't take back the product.

                                  Now I have no choice other than to write my issue here. hope they will find a solution for my loss. this is my first experience in the last 10 years of online shopping.

                                  The Desirable Solution

                                  # I don't want a refund. I want the same product I ordered which was a gift for my nephew and he liked it very much as it is in the image.

                                  # If they cant send me that just take this back and refund me.
                                  Myntra.com customer support has been notified about the posted complaint.
                                  Apr 14, 2021
                                  Updated by Shameem Sulaiman
                                  attached images 1.received item 2.cover photo after opening 3.order item

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                                    angadh srivastava
                                    Apr 12, 2021
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                                    I placed an order on myntra on 28th march for Rs.1198 and the payment got debited from my account but order was not placed. On myntra it is written to wait for 7 days for these cases. When I didn't got my refund I called the customer care, they told me they did not received my payment due to payment gateway issueand to check with bank. The bank told me that I made the payment with google pay I have to check with them. Gpay customer care told that the transaction was successfully completed. The payment is there in my bank account statement too. Please help me regarding it, i am attaching my account statement for te same.
                                    Myntra.com customer support has been notified about the posted complaint.
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                                      SumitaaDas
                                      Apr 12, 2021
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                                      Address: Bengaluru

                                      * return of a Fab Alley dress was taken by the Myntra courier on 27.02.2021
                                      When I didn't get the return msg in mail, I complaint regarding this in customer support. They want me to provide the name details of the courier person and return receipt. But I don't have these details as nowadays once they take the return they don't provide any return receipt, how a customer can provide the details of the courier person as they send 4/5 agents to a particular locality. I have been to the local courier but they are saying the product is lostor misplaced from their end. Many times I have explained same details to the Myntra supervisors but they are saying that they haven't received the return and so they can't issue a refund.
                                      One important thing, this particular product's exchange window was closed when I opted for a return as the app was declining the return many times when the return window was open, so the customer support has approved the return request and the day I received the msg of return accepted, that day itself the product was picked up.
                                      In this case the local courier company is telling me a different scenario of the product getting lost and on the other end they are telling a different scenario to Myntra that the product was never picked up and thus 'Return was cancelled' from their end.
                                      * In the second case I received a different product and so I returned it and they have put my product 'return on hold' as the local courier couldn't matched with the product they had in their system.
                                      Now my return on hold has been cancelled to 'product delivered'.
                                      I have been in touch with Myntra for these two issues constantly but they are just refusing the matter.
                                      I have even requested to Myntra where to share the CCTV footage so that they can check which delivery agents have picked up the products but they seems not to refund back the value.
                                      It's a big harrasment since more than a month as I have been their regular customer since 3 yrs but this has never happened except my last two return pickups...
                                      Kindly help me to get either the products or the refund.
                                      Myntra.com customer support has been notified about the posted complaint.
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                                        Saahil Alam
                                        Apr 11, 2021
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                                        I placed an order on Myntra on 9 APRIL 2021.
                                        I have done the payment through Mobiwik wallet the payment was successful and amount also deducted, however order was not placed its more than 48 hours now still I don't got any refund
                                        Myntra.com customer support has been notified about the posted complaint.
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