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Myntra.com Complaints & Reviews

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Last updated Apr 13, 2024
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Bommanahalli
Bangalore Urban District
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560068

Myntra.com reviews & complaints page 166

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I ordered a roadster black sweatshirt from myntra app and it got delivered to me.After few days i returned the product due to size issues.The product was returned to you without any failure or issues from side.Even though returned product was failed at quality check and i didn't got my refund.When i raised a complaint regarding this issue i was told that my refund claim was not approved and my product will be againa reshipped to the...
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Vraj Patel571
from Pune, Maharashtra
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Wrong colour product

I had ordered a bomber jacket from myntra i received the wrong colour i ordered return immediately on the day of delivery the pick up agent told me that he cannot take it as it does not match the colour i told him that is why exactly i want to return it as it does not match the colour he argued he wont take it back contact customer care, when i contacted customer care they carelessly told me that they have sent the correct product.Once again...
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R
Ricgul
from New Delhi, Delhi
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Product not picked as return on hold

I have ordered a product from Myntra ... Made a return request as did not like the product’s fabric but the executive who came for the pickup denied taking it saying its a used product... how can a person use a tag intact product ... WORST SERVICE EVER WILL NEVER EVER ORDER FROM MYNTRA... Have ordered multiple times from Myntra this has never happened but this time they are doing this......
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Address:Bengaluru
Website:www.myntra.com

I ordered sweaters on 27th Dec, 2020 for Rs 2097. Money got deducted from my SBI account. I got the sms, otp everything but now when I’m trying to track my order from myntra it shows NO ORDER PLACED. Myntra is taken my money but didnt give me my products. It’s fraud....
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Sir...my order did't got placed but payment got debiated from my account.


TID-T2012242100406515241884
Ref[protected]
Date of incident-24/12/2020
Account last 4 digit-2592
Debit card last 4 digit-4420
Amount debiated- 942
Company name- Myntra.com
My myntra account id - [protected]...
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Address:Nainital uttrakhand

I bought a pair of Nike shoes at Rs. 2854. I checked the same shoe on Myntra after sometime and it was Rs 2497. So what ever a wise person would do I did the same, returned the costlier shoe and ordered the same shoe at a discounted price from Myntra.
I was waiting for my refund but to my surprise the shoe which I didn't even wear, failed Quality check. I don't know why would someone wear a shoe if they have got the same shoe at a...
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S
SUDARSH GUPTA
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Refund not processed since last 10 days

Address:4/113, Vivek Khand, Gomti Nagar, Lucknow

I bought a blazer from Myntra, but I didn’t like the fit. I returned the blazer and Myntra put my refund on hold saying that we will update in 24 hours. It was been almost 4 days but they are not returning my money....
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I have ordered 3 Flying Machine Sweat Shirts and 1 Roadster Blue Jacket from Myntra. Order Id: 1160368 [protected]. However on 29th Dec I have received only Roadster Jacket in the packet and the my myntra account showed all the four items delivered. I have registered the complaints IN[protected], IN[protected], IN[protected] for all 3 missing items. Issue should have been resolved till 1 Jan as per Myntra policy....
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L
latasharma
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund taking forever

It has been more than 16 days since the refund process initiated for the Awb no.[protected] but the same has not been deposited in my account and no clarification has been provided even after there has been more than 6 days over and above the maximum time limit of refund. Even the Quality check process has to take a definite time, it can not take forever.

Requesting you to kindly deposit the amount asap....
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P
Pyramid Studio
from Mumbai, Maharashtra
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Myntra unable to pick up Roadster Jeans

Address:Maharashtra

Hello sir
i had color issue with roadster jeans purchased from mytra
but some reason i lossed price tag of jeans but it found in home after i searched but mytra declined my return request
its very bad experience with mytra
please solve my issue....
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V
Vibhasha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return of shoe

Address:Ghaziabad

Hi Myntra team,

I recieved product with some purple spots on right pair of shoe i had a size issue i ordered size 40 but it was loose so i placed exchange i took almost a week to bring exchange product so i cancelled that exchange and applied for return when deliver boy came he told please complaint to myntra for this spot as if i take they will create problem in generating your refund i immediately placed my complaint. Now...
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D
divyavij
from Delhi, Delhi
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Not returning small sized delivered..

Website:www.myntra.com

Hello,
Today I am so disappointed with your after sales services and the way you handle your loyal and genuine customers. I really regret the day I started shopping on Myntra and recommended all my friends and relatives about your best services.
I bought ZAPATOZ shoes (Order ID # 1160345 [protected]) for my daughter on her birthday and it was such a nice gift which turned into a nightmare just because of your careless attitude...
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Website:Myntra

Hi i have ordered Ishin women blue and golden embroidery kurta with trousers and dupatta on 17-Dec 2019 with order no: 1160252 [protected].
But i have received another product so i raised return request but failed to return due to quality check issues. I have raised complaint to Myntra customer care two times but still I am unable to return the wrong product. Please do needful.

Thanks and Regards,
Jyothi G...
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Address:Nandini-2, Vesu Surat, 8000597101, 9974869120

DEAR Myntra,
I have placed Return request of my Order of Shoes-Adidas Order- ID-115906959643912038201 due to Size is short, However your boy has rejected our return request based upon false information of Quality check failed, First Thing there is no any defect based upon which quality check should failed, Only very minor dot which is not by customer/us, it is due to manufacturing, which should not consider as defect. we do not have...
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H
hir.thakor
from Powai, Maharashtra
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Missing my product and not refund my amount

Address:baroda

I had order from Myntra of Some cloths with 2 same tops but i have been received only one top in the packet and same has been return that top. I have received return product amount but didn't received the missing product amount. I am taking follow up since more than two months but they are not understand and they didn't refund my money till date. I humble request you, kindly look in this matter on urgent basis.

Order number:...
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deepa_jeswani
from Delhi, Delhi
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Account deactivated without notifying Not reactivating account

Team my account is deactivated without any prior notification or intimation. Further the reply which u r giving me it's just useless n pathetic. I want the clear justified reason why such step has been taken as I have the right to know the exact n real reason for account deactivation. Further I want the same to be activated immediately without any further wastage of time as this I believe is a fraudulent way of hatching money from clients....
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kg4609
from Powai, Maharashtra
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Returned product picked up but refund not processed

I have requested product return on 27th December 2020 and it was approved and pick up was scheduled for 28th December 2020.
On pick-up day [i.e. 28th December 2020] pick-up agent has intentionally failed pick up request by mentioning he was not able to locate my address but reached at my address within next 15 mins, he took product from me and removed outer packing [he mentioned it is not required] and he threw bill outside my door...
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Sahithi Koganti
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Debited Order Not places

Address:12-6/3, Peddagudi street, Penamaluru, Vijayawada, 521139

I have tried to order a dress wroth 804 Rs, and payment mode is googlepay I could see money debited from account but order not placed on myntra, I hav attached invoice of money debited from gapy, kindly check and refund my money...
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My return order is picked up and now it is on hold and not resolve my issue

I call to mynta on 29th dec 2020, and they created my query for issue and now they are not giving answer or call back.Myntra is 0% supportive to their customer.Atleast try to contact me to resolve issue...
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Akanksha Saxena Sharma
from Delhi, Delhi
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Myntra account locked - Highly Disappointed

It's been 10 days that my Myntra account is logged out. I have been shopping for Myntra for more than 11 years now. I had placed so many orders from Myntra including gold and now no one in customer care is responding. I have to return few items too. Everytime I call them, they say we have raised your request on high priority and you will get an email and no one ever responds. Highly irresponsible and annoying customer service...
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