Myntra.com Complaints & Reviews

I got a refund in myntra account and now I'm not able to transfer that amount to my bank account. Its my money and your company can't hold it as they wish .

I'm talking about a dress " Dorothy Perkins Women olive Green Solid Bardot A-Line Dress " against order no. 111773226563005161003. I've ordered this product on August 2019 and placed return request on 13th September 2019.. There was some problem that's why there was delay in picking up my product.. but after some days the agent picked up that dress..as at that time I've also ordered other products and placed return request along with that...

I had ordered clothes from myntra worth 1399. The payment was through google pay on[protected] and showing payment successful. Bt order cannot placed and money debited from my account. I had enquired on myntra about this and they replied as they didnt recieve money. I cant contact G-pay. I had enquired on bank and filed a written complaint. I called them further and replied as they cant help. I called several times to bank, myntra, and filed...

I ordered two products separately on the date of 23december.they send me one product on29 th December the us polo t shirt butthe other one a green neck band is missing or has not arrived.but showing delivery is done..but did not.i made a complain about it on Myntra customer care..but after few days they decline my complain...I have already paid for it..and they r saying the packing was good ..Nd I didn't check properly when the product arrives .so they could not help me in this matter..now what should I do..will I get my product?or not?

I have placed an order for "Wrogn Sweatshirt nd Flying Machine Sweatshirt" for which Order Id was "#1160681 [protected]" on Dec 24th 2020 in which Flying Machine Sweatshirt was missing from the package. As soon as i opened the package infront of Delivery Agent and i found 1 product to be missing, i called the customer care and raised a complaint. which they assured that will be addressed ASAP.
In return to the complaint they came up with the solution which says, "Upon reviewing your case, we have further validiated the claim and regret to inform that we are unable to accept the return/refund request for this product as The product was sealed in a tampered proof packaging. No instance of package tamperring was found reported.
This reply boiled me up to the core as shipping a product does not ensures that it will be delivered in the same condition. What is the proof that the package has the Flying Machine Sweatshirt before delivering it.
You can imagine what level of trust has been broken by one of the biggest online merchant in India.
As i am a regular customer from Myntra from last few Years nd Myntra thinks that i am lying about a Sweatshirt. Is this is the value what company gives to their elite and Regular Customer.
I want either the Missing item to be delivered or Refund for the complete product Amount.
If i did not get my whole Refund Amount then i will sue Myntra to the Consumer Court.
Ujjwal Garg
C.I.C Road, Karwi, Chitrakoot, U.P (210205)
Phone No. [protected]

I ordered Athena Women Maroon Solid Longline Overcoat and raised the request to return on the same day of the delivery due to its poor quality.
Delivery partner Delhivery called me once on a random day in a span of 8 days for pick up and I requested them to reschedule on a definite they but neither day call nor they showed up. Finally, they updated the status of the return as cancelled as they could never reach me.
Its a lie, they never shared the number of agents for me to follow up and did not call.

The coat cost 3466 and my money is all wasted.

I am shivani chaudhary, I have ordered a navy blue BlackBerry Jean's from myntra on 31 december I'd::
116119696650245336803, it got delivered on 2nd Jan, but the product was wrong, it was a really disgusting brown pant, then I immediately made a return request, but the delivery agent denied return pickup stating it was a different product, then I filed a complaint on their customer service portal, since then it has been more then 10 days they are everytime saying that wait for 24 more hours and are returning the product and not initiating my refund amount, I have financial issues and still waiting for my money . Kindly help me as myntra customer service is not responding and looking into my issue, please help me
So that such fraud will not occur ever again with innocent customers
Regards,
Shivani chaudhary
[protected]
[protected]@gmail.com

Hi,
I am in need of some genuine help in dealing with Myntra. I am so tired and fed up of them. I have my account registered with email id "bi***.suc**[protected]@gmail.com". The items were an addidas shoe and 2 athena red color coats for women.

All three products have been kept on hold, saying quality check not passed. I am extremely amazed and disappointed to see this tactic from them. All products had the original packaging and price tags intact, yet they have given a very fake reason and blocked my refund and also “kept the products with them”.

MY QUESTION TO MYNTRA IS" WHEN YOUR EXECUTIVE OPENED EACH PRODUCT, VALIDATED THE PRICE TAG, AND QUALITY AT THE TIME OF PICK UP AND SAID EVERYTHING WAS FINE THEN WHAT MADE YOU BLOCK MY HARD EARNED MONEY UNETHICALLY???"
How unfair to keep all the original products themselves and also block my refund.
My complaint numbers for these products are below, and I have been calling them with no resolution at all:
1) IN[protected]
2) IN[protected]

I work on very busy work schedule and also having to manage following up with them umpteen number of times. I request a speedy resolution and that my entire money be refunded. I am really frustrated that a national level company get resort to such fraudulent measures.

Thank you

I had placed an order with Myntra on 5th of January 2021.
Below are the 2 items i purchased from myntra

Item No 1 : Libas - Women Olive Brown & Golden Printed Kurti with Dhoti Pants & Ethnic Jacket.
Size - S
Product Code :9720497
Manufacturer Detail - Libas Impex 239 Sant Nagar East of Kailash New Delhi 110065

Item No 2 : Women Grey & Golden Block print Kurta with Dhoti...

I’ve returned an item, the same day I received it. It’s been 14-15 days I don’t have the refund yet. Myntra says they’ve issued it from their end and I’ve raised 3 disputed about it with my bank they couldn’t locate any refund from Myntra. This is super annoying. The customer service they have is stupid. No one knows what to do. Even the supervisor not sure about anything. They just keep asking for all my information yet nothing is done.

I ordered 3 T shirts of the brand H&M and found that the fit was wrong. I put in a return request for all three and their delivery partner Ekart sent someone over to pickup the items. He rejected all 3 saying that the product id does not match on any of them. I hadn't even taken the t shirts out of the packet and all tags were intact. The delivery agent said that this is a regular issue with Myntra products and that they make the return process hell for the customer. 10 days later, I found out exactly how bad the issue was. After no less than 5 phone calls to their customer care, 5 requests for callbacks after escalation to the senior support team, I am still stuck with no callbacks from them and no resolution. On top of this, they keep automatically marking my issue resolved on the app and site without contacting me in any way. The order numbers is Order ID # 1160603 [protected]

I even sent them all the images of the products and their tags when they wanted it. This is a company that just does not care about the customer.

I am using Myntra for the very first time in my life and the very first product ii received was not of good quality and thus returned the product but my accidentally got transferred into Myntra CreditAccount, please transfer my money to my Bank Account. It's a humble request.

Dear sir/ma'am

Recently I have returned one black kook N keech Disney t-shirt costs 674 rs. on 8th January, 2021 but still I don't get my refund.

Before this I have returned one HRX orange color yoga tight costs 524 rs. on 24 August, 2020 and I didn't get refund.

I tried to contact customer care department many times..
But I didn't get help.

Mytra is not responding on customer care helpline number and on email as well

I m losing my money again and again...

Please help me for the same..

I have attached screenshot shot my order in attachment.

I Abiraj KR ordered a product worth 1545 and returned it but till today they havenot refunded my money.they had given a reference number which my bank SBI, Peroorkada, trivandrum said of no use.its been more than 2 months.myntra is blaming bank and bank is blaming myntra.kindly help

I just ordered for noise play camera from onlineskyshopping but the site didn't even confirm the order and delivered it to me and the product is fake the have sent me a sports cam 1080p and there is a fake logo of noise play now i am trying to contact them they are not answering to my call where it is written the site is available 24×7 please look into this looking for your reply and solution

I am sangram sahoo received used product . when i return the product delivery agent put on hold .i try to contact the Costomer executive but my problem not solve my email id [protected]@gmail.com

I am sangram sahoo deliver hrx jacket but this Jacket was used and damage . when i return the product but delivery agent put in hold . Ur myntra costomer executive not solve my problem what can i do. More than10, times i contact Myntra but my problem not solve. My email [protected]@gmail.com

Hi I am Indrani,

I request Myntra to kindly refer to my Issue created IN[protected] with them regarding the refund not reflected in my saving bank account. The amount is Rs. 481. They have given me the transaction ID as[protected]. But bank person is saying that they have not received any such amount.

I would like to request Myntra to look into this issue again and make refund of Rs. 481 into my bank.

Name: Indrani Kumari
Mob: [protected]
Returned on: 24 December 2020
Return ID: [protected]

Thanks
Indrani Kumari

I have ordered a t-shirt from myntra it is having some marks on the Tshirt at the time of recieving I placed a return request but they were saying that it is used one. But i didn't wear it and it was not happened with me .

Hi, my myntra credit for phone number : [protected] expired. I was not able to shop because I was out of the country for long time and I was unaware of these pathetic terms and conditions.
I want my money back.
Please help me.