Claimed

Myntra.com Complaints & Reviews

1
Last updated Apr 13, 2024
Complaints 9793
Resolved
805
Unresolved
8988
Quick Links
Statistics
Share
Contacts

File a complaint to Myntra.com

Having problems with Myntra.com?

File a complaint and get it resolved by Myntra.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Myntra.com
Customer Service Contacts

Myntra.com Phone Numbers

Phone
+91 80 4354 1999
1208
959

Myntra.com Website

Myntra.com Head Office Address

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 169

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Gargi Wale
from Delhi, Delhi
Report
Copy

Product return is placed on hold

The product that I recieved has minor defect and while returning, I showed it to pick up person, rather than picking it, he put my request on hold. There is no options in customer service that I can get help on this from the website or application. I actually like to change product with different size after returning it but I am not getting any updates.
The product is a long sleeve t-shirt...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
chaurasia.anurag
from Powai, Maharashtra
Report
Copy

Myntra.com - Return Rejected says Myntra

Address:Pune

Order Id: 1160287 [protected]
Product : Mast & Harbour Men's Grey Sneakers
Size(8)

Order ID : 1159982 [protected]
Product : Van Huesen Men Navy Blue Leather Sneakers. Size (8)

I ordered a Mast & Harbour Men's Grey Sneakers & Van Huesen Men Navy Blue Leather Sneakers from Myntra.com apart from other products over multiple orders in the last two weeks and recieved the delivery on 22-Dec-2020....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ADITYA CHINDALIA
from Powai, Maharashtra
Report
Copy

My account blocked without any intimation

All of a sudden my account has been blocked and my balance with them is not accessible and I am not able to book my return also. I called their customer care there is no SOP on how this is to be handled and also I have mailed but there is no response on it!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ayush raja
from Delhi, Delhi
Report
Copy

Saree not accept returns under return policy

Dear costumer, i ordered saree(Chabbra 555 Red Embellished pure Georgette saree. Size-onesize)
UT i receive different product than at that time i want t cancel my product they told me we call you in 48 hours but i dint get call i done many complaints but i never get any answer my order Id is - #115448806538941023803 please solve my problem my saree is with me i didn't open yet but return policy is declined at 29 nov...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shreeram Ranade
from Powai, Maharashtra
Report
Copy

order canceled by myntra citation technical glitch

Address:3rd Floor, AKR Tech Park, 7th Mile, Krishna Reddy Industrial Area, Kudlu Gate, Bangalore 560068, Karnataka, India.

Myntra has canceled my deal order citing product is out of stock. I bought Puma Sneakers and Puma Gym Shoes in the offer Buy one for Rs 1499/- buy Second pair for 1500/-.. i.e. second pair just for Rs 1/-. Now they want me to place new order and buy the products at higher price. How come now products are available??? There customer care has offered token of apology and suggested I take 100 myntra credits as a token of apology but I want my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
cynthia tuscano
from Delhi, Delhi
Report
Copy

Regarding the refund of the picked up product

Address:'SANDESH',NANDAN, SATPALA, PO : AGASHI

I had ordered a kurta which was returned and the refund was processed on 11th december 2020. I have still not received the refund. After mailing them so many times, i just get an automated response.
Please look into this.

Order ID # 1158851 [protected]

The SOJANYA Men Grey & Maroon Self Design Kurta with Dhoti Pants size M

This product has been picked up. Please ask them to refund my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhiruchi Dawra
Report
Copy

new account locked

I made a new account on 22 December 2020 to purchase a product because my previous account was locked. Now I have received (on 24 December) the product and the quality is not as expected. To return the product I tried to log in to the account and now my new account is locked as well....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Neelam03
Report
Copy

Quality check failed

Website:Myntra

I ordered a PANASH Women Gold-plated and green kundan embellished handcrafted jewellery set from Myntra (order ID # 1160281 [protected]) amounting Rs. 1180. Since I received the damaged product I filled a return request. On 24 dec 2020, the delivery partner (shadowfax) said that he can't take the item back as he is not aware of the product being damaged and went back. Minutes after I recieved a message on my phone that my product has failed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arundha
Report
Copy

Restock product

Please restock size 40 of this product as soon as possible. I had this item in cart and the size was available a while ago, now that i was going to buy it, my size has gone out of stock.

https://www.myntra.com/flats/charles--keith/charles--keith-women-black-solid-pu-ballerinas/11917382/bu...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shajeed0789
from Delhi, Delhi
Report
Copy

Denied refund despite receiving a defective product

Received a defective jacket which I ordered from Myntra, when tried to initiate return they put my request on hold and after contacting customer service twice all they did was say they my request can't be processed and I can't get a refund/replacement...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Alkarikhari
Report
Copy

Fraud online shopping site.

I ordered a product at the online shopping sale which they cancelled automatically saying the product is out of stock while it is available in the Myntra online shopping site. There supervisor talked to me and misbehaved while talking. He did not either resolve my problem moreover talked arrogantly. They fool people by organizing the sale and then don't deliver it. I want them to deliver the product at the same price or I want to take serious...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kalam mohd
from Delhi, Delhi
Report
Copy

Order cancelled by myntra

I ordered 2 t-shirts on end of season sale for my birthday but Myntra on their own cancelled my order stating it as an internal issue.what should I do now?how can they cancel an order on their own?...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Ishwar Prakash Joshi
from Delhi, Delhi
Report
Copy

received fake and worn out product, return refused by the company.

I ordered GAP Shirt from myntra.com, but when I received the product, it was bearing the company tag of GAP but was of some local cheap company branding 'NAICE CITY SHIRTS', moreover the product was used, having stains, and was stinking badly.

I applied for return but the return was put on hold by the pickup person.
I tried to contact the customer support of the company, but there's no response from them.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yaswanth Reddy Jetty
from Delhi, Delhi
Report
Copy

Return on hold

I had ordered an Indian Terrain shirt of 42 size with half sleeves but I received a shirt of I-VOC company of size 39 with full sleeves. But all the tags are of indian terrain company. Also the bar code on transparent cover is of Indian terrain company. I requested for return. The local delivery didn't accept the return. The return request was put on hold. I raised a query but they closed the query. They are saying that after investigation...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
1
16-3B5 Nikhil rao
from Delhi, Delhi
Report
Copy

Quality check failed

I was ordered highlander shirt.but it was teared near the hand cloves after I return the product but they put on hold.they was saying quality check failed please refund my money ordered:#1160193 [protected]
Please solve the problem...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aditi Sreenivasan
Report
Copy

Quality check failed for no valid reason

I received a pair of white flip flops yesterday evening. I had to return it since it was oversized. It was picked up today morning itself, all the tags were intact, and flip-flops perfectly put in the box. The guy picking it up unpacked and examined, put it back and asked me to give a good rating. And now I get a message that quality check has failed. This is the 1st time this is happening in my years of shopping with myntra. EXTREMELY DISAPPOINTED...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ravi rascaal
Jul 24, 2021
This thread was updated on Jul 24, 2021
Report
Copy

Returned product quality check failed-on hold return request declined

I have ordered Roadster men Black solid sweatshirt on[protected], I received the order on the date[protected], the product didn't fit me well so I decided to return the product, I returned the product on[protected] and the Return no I'd is [protected], I don't understand why the product has failed the quality checks and reshipping the product to me, I asure you that product have all the bills and all the tags and handed over to the delivery...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
Address:Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli Bommanahalli Bangalore Urban District Karnataka India - 560068

Anouk Kurta was originally purchased on Oct 27 as the size (XXL) was too big I had ordered for an exchange . Myntra sent XL size however the new item they shipped had two lines on the chest and was damaged so I decided to return it back to them.

But the return was rejected saying item damaged . I called the customer service on Nov 12 to check the reason and they told me to wait until the product was shipped back to me and...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
The Levi
from Delhi, Delhi
Report
Copy

Complaint regarding expired Myntra credit.

Website:Myntra

I have returned a product of Rs. 2100 last year and got refund in Myntra credit at 21 Dec 2019 as per the policy it should be expire at 20 Dec 2020
12 PM but it get expired in 19 Dec
12 PM in front of my eyes and i can't do anything I know that this was a leap year but still 1 year is 1 year you should have warn me earlier. I was their customer for so many years When I call to their no. For enquiry and help they just said...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pm2969
Report
Copy

customer harassment

I had ordered a pyjama from Myntra.com However on receipt of the item it was found to be small in size. It was promptly packed up with tags intact and a request for refund was placed. The Kolkata branch of your office refused to take it back with an excuse that it has a smell of a perfume. Unfortunately repeated requests was not paid heed by them. I rang up the customer case at least three times. They assured me that action will be taken...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy