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Myntra.com Complaints & Reviews

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Updated: Mar 11, 2026
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Myntra.com reviews & complaints page 165

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A
Akshay Ghormare
Mar 9, 2021
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I have received different belt for the watch and tag was not there with the wastch, now they are asking me for tag, how can i show them tag.
Order no- 116507713381391096601

Please accept my return.
Ant to assure you i am genuine customer go through my order history.
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    M
    MOHAMMED IBRAAHEEM KHAN
    Mar 9, 2021
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    Address: Embessy tech village, Outer ring road, Devarabeesanhalli Village, Banglore, Karnataka
    Website: Myntra.com

    Had ordered denim from Myntra, opted for BHIM/UPA Payment method. Then paid through phone pay and in phone pay it showed payment successful and also money has been debited from Axis Bank account. There after when I reviewed the order it's been showing order not confirmed. Can you please help in getting my money back.
    Thank You!
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      R
      Rem x
      Mar 9, 2021
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      I paid for Puma Dare Size 6 shoes on Myntra. They were supposed to reach me by Nov 6 2020. The app says the shoes have already been delivered, but i still have not got them till now.
      Myntra.com customer support has been notified about the posted complaint.
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        H
        Home Tv
        Mar 9, 2021
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        I ordered jeans which he delivered was defective it was faded now the delivery boy rejected it with quality failed but it was as it is i didnt used at all he said it was washed but the tags and all things were perfect what is thiss?????
        Myntra.com customer support has been notified about the posted complaint.
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          K
          K_N
          Mar 8, 2021
          Resolved
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          Resolved

          Order not placed but money debited from account

          I had placed an order of 3 items on myntra.com for rupees 2047 on 07/3/2021. The money was debited but the order was not placed. I tried contacting the team through writing a query and they had immediately marked the query as resolved on same day saying myntra hasn't received the money and had asked to revert in case of no mail(s) received at my end in relevance to this issue but looks like the complaint has been deleted by the team now and...
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          M
          majoralok
          from Satrikh, Uttar Pradesh
          Mar 7, 2021
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          Why this one-year expire policy on Myntra credit.
          This is forcing consumers to spend the money within the time limit
          Myntra.com customer support has been notified about the posted complaint.
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            D
            Deevika negi
            from Agra, Uttar Pradesh
            Mar 7, 2021
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            Address: Phone no 9557196946

            Prodect name -Here & now maroon jacket
            Order no.: 116498181095482509401

            I had ordered a jacket( Here & now woman maroon solid padded jacket) on from myntra. It arrived early (15th sept). I tried the jacket out but I found it was not same as in image given by myntra, and it quality fitting was also poor so i decided to return it. I requested for the return on that very day. I clearly remember not misplacing any tags or anything that came with the product. The pick up was due next day After the message was sent on my mobile that the pickup was successfully completed i got another message saying my return request was "accepted and after some days I got another message "failed to pass the quality check".
            I called up the customer care and they informed me that the courier guy said that the "price tag was missing". Now why the hell would i do that? Remove the price tag? What do you guys take a customer for? I have done shopping from other e-commerce sites and have never faced such a thing. What if you had sent a defective product? What then? I did not do a "quality check". If the product is undamaged then why on earth am i not getting my money? I want my money back! Stop duping people like this. I want the refund.
            Myntra.com customer support has been notified about the posted complaint.
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              S
              sofia shaik
              from Bengaluru, Karnataka
              Mar 7, 2021
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              Address: Bengaluru

              Please please please re stock the Dorothy Perkins green floral print A-line midi skirt as soon as possible with XS or S size. It's a humble request guys. I've been waiting since one year still it's out of stock. Please try to understand and restock it as soon as possible. I would be really grateful and won't stop buying clothes from Myntra
              Myntra.com customer support has been notified about the posted complaint.
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                P
                Pranandyala
                from Hyderabad, Telangana
                Mar 6, 2021
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                I have cancelled titan watch immediately after booking but the amount is not refunded to my account.

                Myntra has not processed my refund request but telling it was done

                Phonepe has said it was not received any amount refund or reference number from Myntra for this return
                Myntra.com customer support has been notified about the posted complaint.
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                  T
                  Trupti sikha
                  from Noida, Uttar Pradesh
                  Mar 5, 2021
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                  Not provide my product yet.order no 116562793019405035901
                  Myntra.com customer support has been notified about the posted complaint.
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                    N
                    Namz26
                    from Guwahati, Assam
                    Mar 5, 2021
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                    Website: Www.myntra.com

                    Ordered for a product of elle brand ...
                    They were solid grey pumps and got a completely different product ...
                    Myntra team picked up the product and put it on hold ...
                    Iv time and again called them / written to them .. of no use..
                    Till date no resolution / refund received.
                    Myntra.com customer support has been notified about the posted complaint.
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                      S
                      Sanjana Rathi
                      from Ghumarwin, Himachal Pradesh
                      Mar 5, 2021
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                      Myntra is not letting me login in my myntra account which has 3500 credit in it.
                      Myntra.com customer support has been notified about the posted complaint.
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                        N
                        Namz26
                        from Guwahati, Assam
                        Mar 5, 2021
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                        Website: Www.myntra.com

                        I ordered for a pair of grey solid pumps n got a completely different n wrong footwear . The product got product got picked up and was PUT ON HOLD ... till date no resolution has been provided by the company ..
                        Myntra.com customer support has been notified about the posted complaint.
                        Mar 05, 2021
                        Updated by Namz26
                        Just look at the The product i received does it look anything like what i actually ordered for...

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                          A
                          Ankita1987
                          from Chennai, Tamil Nadu
                          Mar 4, 2021
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                          Address: C 304 eastend apartment mayurvihar new delhi

                          My return request was rejected for a Baggit brown laptop bag which we had ordered from myntra.However we had returned the exact product with all the tags intact and no damage was there and quality was also not compromised.
                          We had also followed up with myntra through emails but no satisfactory reasons are provided by them.They are just stating that damaged/quality check failed.
                          When we had not even used the product then how was the quality compromised and damaged.They have rejected without even checking the product because there is no damage as they have stated.
                          Details of product are
                          Baggit men brown laptop bag
                          Ordered on 14/02/2021
                          Delivered on 16/02/2021
                          Returned on 17/02/2021
                          Order id[protected]-4188501.

                          I am attaching pictures of product.

                          Please help me in getting my money back.
                          +1 videos
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                            R
                            Rainish
                            from Faridabad, Haryana
                            Mar 4, 2021
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                            Address: India

                            Hello Sir/Madam,

                            This is regarding my recent purchase with Myntra where I ordered 4 ethnic suits out of which one was cancelled from Myntra side, two were delivered to me and the another one - Wishful women off-white & pink suit was misplaced at Myntra's end and the status shows delivered. I raised a complaint for same but no proper resolution was given to me. As a regular customer this is not what I expect from your end. Either deliver the product to me or refund my money. How can someone believe in your services if you provide such useless resolutions that no action can take place. I had shown all the packets I received to the delivery person. How can I afford to loose my amount when the product is not delivered to me. I request you to take this matter seriously and ask the concerned team about the same. Kindly take a strict action so that such things are not repeated in future.
                            Myntra.com customer support has been notified about the posted complaint.
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                              A
                              Abhinav pratap singh kushwah
                              from Bhopāl, Madhya Pradesh
                              Mar 4, 2021
                              Resolved
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                              Resolved

                              Sir i had purchased under armour shoes grey colour(mrp-10, 999)tracking no.-ml[protected] & order id[protected] [protected])/(1166456 [protected]) from my myntra account-[protected] but when i placed exchange request for shoe size 11 then courier boy without calling me put my order on hold and mentioned image is not matched with product.So i had contacted customer care and told him that my product is original and unused then also they told me to wait for approval.Now they had decline my approval request as well as return window within a week and telling me to keep the product no matter which size you are having.We cant raise any request from our end anymore.You have to keep this forcefully
                              Mar 12, 2021
                              Complaint marked as Resolved 
                              Myntra.com customer support has been notified about the posted complaint.
                              Mar 05, 2021
                              Updated by Abhinav pratap singh kushwah
                              no callback recieved from 48 hours

                              Mar 05, 2021
                              Updated by Abhinav pratap singh kushwah
                              please contact me atlest

                              Mar 05, 2021
                              Updated by Abhinav pratap singh kushwah
                              Sir i had purchased under armour shoes grey colour(mrp-10, 999)tracking no.-ml[protected] & order id[protected] [protected])/(1166456 [protected]) from my myntra account-[protected] but when i placed exchange request for shoe size 11 then courier boy without calling me put my order on hold and mentioned image is not matched with product.So i had contacted customer care and told him that my product is original and unused then also they told me to wait for approval.Now they had decline my approval request as well as return window within a week and telling me to keep the product no matter which size you are having.We cant raise any request from our end anymore.You have to keep this forcefully

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                                A
                                Afreenkhan7827
                                Mar 3, 2021
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                                Address: Mumbai

                                Hi, i had made the transaction of Rs. 2138 on 28th feb to myntra but the order was not placed. But the amount was debited. Informed bank about the issue bank said ask myntra to sent you an email stating the amount has not received to myntra. But myntra refused to do. And not ready to give me a confirmation on mail that they have not received the amount.
                                Myntra.com customer support has been notified about the posted complaint.
                                Mar 03, 2021
                                Updated by Afreenkhan7827
                                Screenshot of the transaction and the order id

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                                  M
                                  MahimaShaw
                                  from Panvel, Maharashtra
                                  Mar 3, 2021
                                  Resolved
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                                  Resolved

                                  Refund not processed they told refund is initiated and reference id was shared but amount was not credited in my account they are telling contact bank my bank is telling contact myntra horrible experience it is to shop with mynyra worst customer care service
                                  Mar 3, 2021
                                  Complaint marked as Resolved 
                                  Myntra has not taken any step to resolve my issue they are worst
                                  Myntra.com customer support has been notified about the posted complaint.
                                  Mar 03, 2021
                                  Updated by MahimaShaw
                                  My issue has not been resolved by myntra its been over 25 days
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                                    C
                                    Chavi Vetrivel
                                    from Bengaluru, Karnataka
                                    Mar 2, 2021
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                                    On 26th feb, I ordered boat storm smart watch at 12.10 am ( midnight), I got a message at 4 am that it's shipped. Then morning I got message around 8.15 am it's out for delivery. Finally I received product by 12.55 pm the same day in sealed myntra cover. Since we always sanitise the cover n allow it to dry, I kept it thinking after 1-2 hrs I shall open. At 2.15 pm I opened the myntra cover it had a cardboard box which had cardboard strips n boat watch box.Generally any tech electronic gadget like this will come in cling wrap type of cover on actual brand box which we need to tear and it cannot be sealed again. But this had a transparent flip cover like we get for usb/mobile back case etc. with a barcode sticker on it saying boat watch. This cover also had a cello tape sticking to open. Looking at brand barcode I opened n removed the boat box which was opened not sealed and when I opened it was empty. No charger no watch. It was empty box. After raising the complaint they asked they will get back by 2nd March. Despite of so many follow ups they closed the case sending me message that they cannot issue any refund or replacement.
                                    Myntra.com customer support has been notified about the posted complaint.
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                                      S
                                      Shivam sawarn2617
                                      from Patna, Bihar
                                      Mar 2, 2021
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                                      I ordered a nike tracksuit from myntra. I recieved it on 28th feb and when i opened the package there was only a lower of the tracksuit. Upper was missing so I raised a return request but when the pick up boy came he told me he can't take the product as it's missing a item.i told him that's the reason i am returning.but he said he can't take this i have to call customer care.then a complaint was raised but it's been two days and i have heard nothing from them..how is this my fault the item is expensive and i am a student i don't earn myself and either I want a complete product or a full refund. it's really exhausting in every possible way.i have attached a pic you can see that a upper and lower can't be fitted in the polythene which i recieved..
                                      Myntra.com customer support has been notified about the posted complaint.
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