Myntra.com Complaints & Reviews

I ordered a green Invictus velvet tuxedo, but received a defective product. It was torned from one place on left Upper arm. I placed a return order. The delivery boy said that as smart pick up is there so he will keep my return on hold and I have to get it approved by customer care for return after that he will pick it up.

When I checked, the return is on hold stating quality check failed. I approached the customer care but no response yet.
Please help.

Sir,
I have ordered a new pair of CAT shoes from myntra in November.order id-1154742 [protected] .The item i have got from this order is damaged now. I have used this item around 3 times. I am not expecting these kind of shoes from a brand like cat and shopping site like myntra. I have ordered so many items from myntra. This is the first bad experience from their side. I think this item is not original.because i have already ordered and used a cat shoes from myntra which can be check yourself from my orders. It is not having a complaint till now. I have raised a complaint in myntra. But they are telling me that the exchange period is over.how can i expect these kind of bad shoes from cat .Please solve my complaint as soon as possible.🙏🙏🙏🙏.

My return id- [protected], was rejected saying it didn't met our quality standardswithout giving any valid or proper reason.
SERIOUSLY, I had ordered this shoes which I didn't liked the minute I opened the box, I placed it aside gave the return pick up the next day to the delivery person who checked it thoroughly, I was even giving the original bag to him.
Why did you pickup person accepted the return then when it has quality issues, and is it seriously the business of the consumer to meet quality, who sealed that product to me.
Myntra is looting customers and cheating people about their returns policy, Never buying from them and will highly recommend others to also not buy from them.
SERIOUSLY CHANGE YOUR NO QUESTION ASK POLICY.
I have been ordering online since last 8 years, and have never accepted such cheating behavior from any company.

I had ordered Caprese wallet from Myntra and It got delivered it on 4th February. When I opened the parcel it was damaged from both the sides. I put a return request on the same day only and Myntra put my return on hold saying it is damaged and I called Myntra today. They declined my return saying it was not damaged before.
My question is if it wasn't damaged then how did I receive the damaged wallet? Why would i return it on the same day if It wasn't damaged ? Myntra is giving the worst service. This fraud is not acceptable at all.

It's been a week I've registered my complain regarding size issue.. Still now there is no xl size available in chemistry coral women dress... Only s is der but I want xl size plz I'm requesting u to keepxl size available as soon as possible...Plz don't dissapoint me myntra...

Order ID # 1162997 [protected]
Return Id: [protected]

I bought a NIKE Shoe from Myntra. I ordered size 9 but it was too small for me. I waited 4-5 days hoping that if size 10 is available I will exchange it but size didn't come so I placed a return order. Now Myntra is saying that I have returned a Used Shoe. How and Why will I do that. How can I use a shoe which doesn't even fit. This is pathetic.

I returned four products which had been ordered from the registered number [protected] and return id of these 4 product are [protected], [protected], [protected], [protected] I want my refund today itself.. This is the worst service I am getting from myntra that making people fool for refunding after a week...

I had ordered a shoes from Myntra. I didn't used it once just wear it. But they rejected and didn't replied me either. They rejected without any info. My money got stuck. I want refund they rejected without any base.

I ordered puma shoes that time delivered date is 11th feb after that i ordered shoes then delivered date is 21 feb .why give me wrong informatin firstly.

Hello. I've already registered my complain yesterday regarding size issue but didn't got any update till yet.. I want xl size but still now they is no xl size of dress available only s size is available... Plz keep xl size available of chemistry brand coral color women dress... I want to buy it but size is not der which I want... Plz approve my complain n solve this size issue problem as soon as possible... Thank you... Hoping to my size available v. soon in xl...

I ordered a dress from her by Invictus from myntra. It got delivered on time. Dress did not fit me properly so I returned it. Delivery boy came to pick it up. After 2 days myntra messaged me that the product failed the quality check. I don't understand why the quality check failed... When I returned the dress as it is.

I am buy levies jenans but I don't like this products due to quality is not good so it rais return request but no one is coming to pickup my products but after some time i get a notifications that my products return request is on hold so please me to return this products thit i want to buy another one

I ordered two shirts from Myntra app. And My order didn't get placed but payment got debited from my bank account. I filed complaint on Myntra app but they didn't respond. I have my refund otherwise I will take legal action against Myntra.

I had ordered three items from myntra of which i received the first two on 28th January. The product didn't fit me so i put a return on the very same day. And next day xpressbees courier guy picked up the product.
I was waiting for my refund but myntra stopped the refund saying there was a problem in quality check and that the product was used. How is it possible when it didn't even fit me and i returned it on same day.
Its really harassing for me. To block my money like this for an absurd reason.

Hi, i am shweta. I have ordered a people jeans from myntra Order ID is #115703625354860247303 on 6th of November.
I got a very different item on 12th November.. I raised a request to exchange that and I got a different item. The person who delivered me came and picked that up.
After that in myntra app the status was showing that the product is on quality check.
I was waiting for a refund. I didn't get the refund till 6th of January. Then the status was showing that it failed the quality check.
On 7th of january i again raised a request for my refund then those are saying that we didn't receive the product.
On 29th of January their customer care was telling us that we will connect you to our supervisor within 24 hours but they didn't. On 3rd of February I called customer care. They again told me that our supervisor will call you in 24 hours. Then i told him that if they will not then i will be posting this on twitter, facebook and all.
After saying that thing they don't solve this problem.
I have been struggling for this for 3 months. And they don't care about customer.

I ordered a handbag of Dorothy Perkins and i received a wrong product of greay color of no brand just a normal bag which is totally different and not even worth the money i paid. I lodged the complaint after i received the product but got no resolution till yet. They showed me some cctv screenshot and denied the allegation about sending wrong product. I ordered something and i have all the right to raise a complaint if i receive something different. They have their own courier team, how am i supposed to know what happened with the product in between. I showed them the picture of the bag received but they didnt provide any refund nor the bag to me. Please help. I need my bag or the money back

I've liked a dress on myntra app n it's brand is chemistry coral women dress but the size is only available in s. There is no xl size available plz make this dress available in xl size as I want to buy it in xl sixe. N also don't change it's price rate as now it's in rs599 so don't increase the price...

I have ordered for one yellow kurta set after i received and i tried it I found it was not of my size i needed a bigger size and I raised a return request for it on the same day. It was picked up on the same day and the was put on hold saying the product is wrinkled. First of all i did not open the shara and dupatta i just tried kurta and i have folded it very nicely placed it in the packed in which it came. Secondly, the courier guy who came opened the packet to verify and he confirmed everything looks fine and took it.
Now they are saying it is wrinkled. This is completely cheating. Please return my money back.
Order ID # 1163908 [protected].
Dateof return requested[protected]

I placed an order and it arrived
order# 116319133625515610201
Email address: [protected]@gmail.com

I received the product and its not fitting, however when I tied to return it says I collected some points and hence the return option is not available. This must have happened accidentally and I have not redeemed any points nor have I taken advantage of that in anyway since I haven't placed any order .

So kindly do the needful and have a return initiated for refund which can be a myntra credit not necessarily back to my account since I need to buy another product which fits me.

I bought a wildcraft rucksack bag from Myntra for Rs.3057 on 8 january, 2021, I recieved the order on 12 jan. The bag looked like very poor quality product, So I raised an return request on 16th jan.
A delivery boy came and picked the bag even at that time he didn't say a single word to me about the bag quality.
And then they put my return on hold and on next day they completely rejected my return and send me a message that they would reship me the bag.
I am completely fed up with their policies.
They send me a poor quality product without doing quality check and when I return the bag they are doing quality check to put this poor quality bag on my head.
I think now a days myntra is cheating their customers.
Guys please use myntra at your own risk because if they send u already used product then u could not do anything as they will not accept return.
Very disappointed with myntra .

I request them to refund my money.