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Myntra.com Complaints & Reviews

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Updated: Dec 17, 2025
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Myntra.com reviews & complaints page 165

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G
girdhar.deepak
Feb 9, 2021
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Myntra.com is a cheating company & must be closed, they are cheating Indian customers by false information & holding return request by false checking by their collection Guys, Lets all collectively raise voice to ban this company.

Below is my Return request rejected based upon false quality check, i have attached pics of shoes & it is newly without any defect & we want to return it due to wrong size, However Myntra collection boy create rejection due to very minor issue & we didn't even use it & it was well packed. They are cheating customers by rejecting return product & not paying our hard money
Lets us boycott this cheater company & raise complaints in customers complaint forum
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    S
    Sima@das
    from Noida, Uttar Pradesh
    Feb 9, 2021
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    Address: Myntra

    I was ordered a Tommy Hilfiger women shoe price 5699 for my niece for her birthday. But I was received a totally different damage old product from what I was order. I placed a return request and send the pictures of what I was received to myntra and raised a complaint against this. But unfortunately my return was cancelled by myntra and my complaint was also cancel.. I need my refund or the original product what I was order
    Myntra.com customer support has been notified about the posted complaint.
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      Sima@das
      from Noida, Uttar Pradesh
      Feb 9, 2021
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      Address: Myntra

      I was order a Tommy Hilfiger shoe price 5699.. but the delivered product was old damage and different from what I was order. I raised complain against this and create return for this product. My complaint was declined and return was cancelled. I send pictures what I was received to myntra. Still they didn't accept my return request
      Myntra.com customer support has been notified about the posted complaint.
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        A
        Aditibiswas
        Feb 9, 2021
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        I received an entirely different shade of sugar lipstick. I had ordered for matte as hell 26 chocolate brown, received scarlette o hara. Please help. I haven't even opened the product because of the wrong shade. I want an exchange with the right shade!
        Myntra.com customer support has been notified about the posted complaint.
        Seriously myntra return policy was very bad. I also received a different damage product and my return was cancelled. So many people are complaint against received different damage product.
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          C
          Crazy99
          from Bakhtiyārpur, Bihar
          Feb 9, 2021
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          Website: Myntra

          I have not get refund from that myntra has been initiated
          +1 photos
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            T
            Tanay Dey 9
            from Singur, West Bengal
            Feb 8, 2021
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            Dear Sir/Ma'am,

            I have purchased a pair of shoes form Myntra.com & I received it's damaged & Scratched on outside. I have trying to contact with Myntra several times but I did't get any response & they did't confirm refund of the order. I need refund, please assist me.

            Order Details:

            Order Number: 116317180732814688403
            Packet ID: [protected]

            Name: Tanay Dey
            Myntra.com customer support has been notified about the posted complaint.
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              J
              Julie Mehta
              from Noida, Uttar Pradesh
              Feb 8, 2021
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              Address: Myntra Bangalore
              Website: Www.Myntra.com

              I m using myntra app from past 10 years. Suddenly from 2nd Feb 2021 my account locked by myntra without intimation and reason. I called on 3rd to myntra customer care they didnt attend the call and told that u will get back call from us in 2 min but i didnt receive any call from their end. So on 4th feb 21 i again called then more than twice and fortunately i got call back. I asked reason for account lock but tgat executive didnt have knowledge about the same and told me that u will receive solution in 48 hrs i e by 5th feb. On 4th i didnt receive any call and i want to chevk whether all my stuff has been delivered which i have ordered on 24th Jan 2021 or not and whether all the refund processed for returned products, i again requested to call back. The executive told the queries will takev48 hrs to resolve. So by 6th i will get reply.i was waited till 6th but no reply from Myntra came. Then on 7th feb i requested call back again, and executive told me that ur query will be resoved by 2l48 hrs. When i told him full story he told me ur request will be sloved in 24 hrs. I told him that how can i check whether all my products delivered? Also how can i check that all the refunds accounted in my account or not and how can i get my myntra credit back? He said u need to check in app only when it is open.

              I have placed arounf 16 to 17 order and i dont have record that whether all the stuffs came or not. Also i didnt know whether all thd refund proceesed or not. Purposely Mynta has not mentioned its mail id where customer can lodge complaint and have written proof. They just dont want to return the refunds to custoner. And suddenly locked account.

              Plz help me in this. As i have to get refund as well as credit and stuff also from them.
              Myntra.com customer support has been notified about the posted complaint.
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                F
                Fardin islam
                from Kāmārhāti, West Bengal
                Feb 8, 2021
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                Resolved

                I ordered a green Invictus velvet tuxedo, but received a defective product. It was torned from one place on left Upper arm. I placed a return order. The delivery boy said that as smart pick up is there so he will keep my return on hold and I have to get it approved by customer care for return after that he will pick it up.

                When I checked, the return is on hold stating quality check failed. I approached the customer care but no response yet.
                Please help.
                +3 photos
                May 21, 2021
                Complaint marked as Resolved 
                Even after many calls nothing was happening, then after saying we will go through this legally, they asked many details of the product like the id marked on the transparent cover, article number etc, even after that it took them a week to approve the refund.
                Myntra.com customer support has been notified about the posted complaint.
                Feb 08, 2021
                Updated by Fardin islam
                Order ID # 1164300 [protected]
                Please resolve fast

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                  S
                  sanjeed17
                  from Bengaluru, Karnataka
                  Feb 8, 2021
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                  Address: Bangalore
                  Website: Myntra

                  Sir,
                  I have ordered a new pair of CAT shoes from myntra in November.order id-1154742 [protected] .The item i have got from this order is damaged now. I have used this item around 3 times. I am not expecting these kind of shoes from a brand like cat and shopping site like myntra. I have ordered so many items from myntra. This is the first bad experience from their side. I think this item is not original.because i have already ordered and used a cat shoes from myntra which can be check yourself from my orders. It is not having a complaint till now. I have raised a complaint in myntra. But they are telling me that the exchange period is over.how can i expect these kind of bad shoes from cat .Please solve my complaint as soon as possible.🙏🙏🙏🙏.
                  +1 photos
                  Myntra.com customer support has been notified about the posted complaint.
                  Feb 22, 2021
                  Updated by sanjeed17
                  No reply from your side
                  Mar 04, 2021
                  Updated by sanjeed17
                  There is no reply from your side
                  Mar 19, 2021
                  Updated by sanjeed17
                  There is no reply from your side
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                    T
                    Tasu123
                    Feb 8, 2021
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                    My return id- [protected], was rejected saying it didn't met our quality standardswithout giving any valid or proper reason.
                    SERIOUSLY, I had ordered this shoes which I didn't liked the minute I opened the box, I placed it aside gave the return pick up the next day to the delivery person who checked it thoroughly, I was even giving the original bag to him.
                    Why did you pickup person accepted the return then when it has quality issues, and is it seriously the business of the consumer to meet quality, who sealed that product to me.
                    Myntra is looting customers and cheating people about their returns policy, Never buying from them and will highly recommend others to also not buy from them.
                    SERIOUSLY CHANGE YOUR NO QUESTION ASK POLICY.
                    I have been ordering online since last 8 years, and have never accepted such cheating behavior from any company.
                    Myntra.com customer support has been notified about the posted complaint.
                    They have reshipped the product even after complaining to them that their reason for rejection isn’t valid.
                    The customer executive had said we will reinvestigate that you aren’t satisfied with the rejection but nothing was done.
                    They just reshipped the returned product.
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                      Anuja Kadam
                      Feb 8, 2021
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                      Website: Myntra.com

                      I had ordered Caprese wallet from Myntra and It got delivered it on 4th February. When I opened the parcel it was damaged from both the sides. I put a return request on the same day only and Myntra put my return on hold saying it is damaged and I called Myntra today. They declined my return saying it was not damaged before.
                      My question is if it wasn't damaged then how did I receive the damaged wallet? Why would i return it on the same day if It wasn't damaged ? Myntra is giving the worst service. This fraud is not acceptable at all.
                      +5 photos
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                        Hajira Fatima
                        from Hyderabad, Telangana
                        Feb 7, 2021
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                        Address: Bengaluru, karnataka, India

                        It's been a week I've registered my complain regarding size issue.. Still now there is no xl size available in chemistry coral women dress... Only s is der but I want xl size plz I'm requesting u to keepxl size available as soon as possible...Plz don't dissapoint me myntra...
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                          suhaibk9
                          from Bengaluru, Karnataka
                          Feb 7, 2021
                          Resolved
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                          Resolved

                          Address: Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
                          Website: Myntra

                          Order ID # 1162997 [protected]
                          Return Id: [protected]

                          I bought a NIKE Shoe from Myntra. I ordered size 9 but it was too small for me. I waited 4-5 days hoping that if size 10 is available I will exchange it but size didn't come so I placed a return order. Now Myntra is saying that I have returned a Used Shoe. How and Why will I do that. How can I use a shoe which doesn't even fit. This is pathetic.
                          +1 photos
                          Feb 13, 2021
                          Complaint marked as Resolved 
                          They issued Refund.
                          Myntra.com customer support has been notified about the posted complaint.
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                            Vineeta Mamar
                            from Noida, Uttar Pradesh
                            Feb 7, 2021
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                            I returned four products which had been ordered from the registered number [protected] and return id of these 4 product are [protected], [protected], [protected], [protected] I want my refund today itself.. This is the worst service I am getting from myntra that making people fool for refunding after a week...
                            Myntra.com customer support has been notified about the posted complaint.
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                              kapil4uh
                              from Ghumarwin, Himachal Pradesh
                              Feb 6, 2021
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                              Address: 57 biyabani main road
                              Website: Myntra.com

                              I had ordered a shoes from Myntra. I didn't used it once just wear it. But they rejected and didn't replied me either. They rejected without any info. My money got stuck. I want refund they rejected without any base.
                              Myntra.com customer support has been notified about the posted complaint.
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                                manish0794
                                Feb 6, 2021
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                                Address: indore

                                I ordered puma shoes that time delivered date is 11th feb after that i ordered shoes then delivered date is 21 feb .why give me wrong informatin firstly.
                                Myntra.com customer support has been notified about the posted complaint.
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                                  Hajira Fatima
                                  from Hyderabad, Telangana
                                  Feb 5, 2021
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                                  Address: Bengaluru, Karnataka, india

                                  Hello. I've already registered my complain yesterday regarding size issue but didn't got any update till yet.. I want xl size but still now they is no xl size of dress available only s size is available... Plz keep xl size available of chemistry brand coral color women dress... I want to buy it but size is not der which I want... Plz approve my complain n solve this size issue problem as soon as possible... Thank you... Hoping to my size available v. soon in xl...
                                  +2 photos
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                                    Namita1801
                                    Feb 5, 2021
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                                    I ordered a dress from her by Invictus from myntra. It got delivered on time. Dress did not fit me properly so I returned it. Delivery boy came to pick it up. After 2 days myntra messaged me that the product failed the quality check. I don't understand why the quality check failed... When I returned the dress as it is.
                                    Myntra.com customer support has been notified about the posted complaint.
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                                      Rashmi Ranjan Nayak Muna
                                      from Kāmārhāti, West Bengal
                                      Feb 5, 2021
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                                      I am buy levies jenans but I don't like this products due to quality is not good so it rais return request but no one is coming to pickup my products but after some time i get a notifications that my products return request is on hold so please me to return this products thit i want to buy another one
                                      +1 photos
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                                        DM Trupti Agrawal
                                        from Kalmeshwar, Maharashtra
                                        Feb 5, 2021
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                                        Address: MUMBAI

                                        I ordered two shirts from Myntra app. And My order didn't get placed but payment got debited from my bank account. I filed complaint on Myntra app but they didn't respond. I have my refund otherwise I will take legal action against Myntra.
                                        +2 photos
                                        Myntra.com customer support has been notified about the posted complaint.
                                        Feb 05, 2021
                                        Updated by DM Trupti Agrawal
                                        I want my refund or placed my ordered now. Two shirts for men.
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