Myntra.com Complaints & Reviews

I made a new account on 22 December 2020 to purchase a product because my previous account was locked. Now I have received (on 24 December) the product and the quality is not as expected. To return the product I tried to log in to the account and now my new account is locked as well.

I ordered a PANASH Women Gold-plated and green kundan embellished handcrafted jewellery set from Myntra (order ID # 1160281 [protected]) amounting Rs. 1180. Since I received the damaged product I filled a return request. On 24 dec 2020, the delivery partner (shadowfax) said that he can't take the item back as he is not aware of the product being damaged and went back. Minutes after I recieved a message on my phone that my product has failed quality check. I tried contacting myntra but of no use. No one is available to talk. They just generate an electronic voice calling service which does not listens us.
Myntra first delivered a damaged product and then failed the quality check so that customer bears the whole amount that too of a damaged item. I am not at all happy with its services.

Please restock size 40 of this product as soon as possible. I had this item in cart and the size was available a while ago, now that i was going to buy it, my size has gone out of stock.

https://www.myntra.com/flats/charles--keith/charles--keith-women-black-solid-pu-...⇄

Received a defective jacket which I ordered from Myntra, when tried to initiate return they put my request on hold and after contacting customer service twice all they did was say they my request can't be processed and I can't get a refund/replacement

I ordered a product at the online shopping sale which they cancelled automatically saying the product is out of stock while it is available in the Myntra online shopping site. There supervisor talked to me and misbehaved while talking. He did not either resolve my problem moreover talked arrogantly. They fool people by organizing the sale and then don't deliver it. I want them to deliver the product at the same price or I want to take serious actions against the site for fooling people around as we invest our time in surfing so long and ordering the product but at the end it doesn't gets delivered.

I ordered 2 t-shirts on end of season sale for my birthday but Myntra on their own cancelled my order stating it as an internal issue.what should I do now?how can they cancel an order on their own?

I ordered GAP Shirt from myntra.com, but when I received the product, it was bearing the company tag of GAP but was of some local cheap company branding 'NAICE CITY SHIRTS', moreover the product was used, having stains, and was stinking badly.

I applied for return but the return was put on hold by the pickup person.
I tried to contact the customer support of the company, but there's no response from them.

The order ID for the order is: 1160269 [protected]

email: [protected]@gmail.com

I want Myntra to reschedule my return this time and want them to make sure that I receive my refund after the successful pickup.

These people are running such frauds in this sale season and we consumers are taking the loss.

I had ordered an Indian Terrain shirt of 42 size with half sleeves but I received a shirt of I-VOC company of size 39 with full sleeves. But all the tags are of indian terrain company. Also the bar code on transparent cover is of Indian terrain company. I requested for return. The local delivery didn't accept the return. The return request was put on hold. I raised a query but they closed the query. They are saying that after investigation the right product was delivered from warehouse.

I was ordered highlander shirt.but it was teared near the hand cloves after I return the product but they put on hold.they was saying quality check failed please refund my money ordered:#1160193 [protected]
Please solve the problem

I received a pair of white flip flops yesterday evening. I had to return it since it was oversized. It was picked up today morning itself, all the tags were intact, and flip-flops perfectly put in the box. The guy picking it up unpacked and examined, put it back and asked me to give a good rating. And now I get a message that quality check has failed. This is the 1st time this is happening in my years of shopping with myntra. EXTREMELY DISAPPOINTED

I have ordered Roadster men Black solid sweatshirt on[protected], I received the order on the date[protected], the product didn't fit me well so I decided to return the product, I returned the product on[protected] and the Return no I'd is [protected], I don't understand why the product has failed the quality checks and reshipping the product to me, I asure you that product have all the bills and all the tags and handed over to the delivery agent, why the quality check is failing and your not refunding my amount, if the quality check is failing then your team handed us the bad product ? The same product was returned without any damage from our concern .It's very disappointing to hear such response from a reputated site like yours. It's very clear that product was not damaged from our end, how you delivered us we returned in the same way . I want my refund back for my product please don't reship us, please do check your quality check's again and refund our amount .

Anouk Kurta was originally purchased on Oct 27 as the size (XXL) was too big I had ordered for an exchange . Myntra sent XL size however the new item they shipped had two lines on the chest and was damaged so I decided to return it back to them.

But the return was rejected saying item damaged . I called the customer service on Nov 12 to check the reason and they told me to wait until the product was shipped back to me and then I can send it back to them again.

When I did that it was again returned back to me on Nov 20 . I called the customer service on Nov 20 to ask for the reason and was told that when they inspected the item they could not find any issues so they rejected the return . I was told that someone will follow-up and call me back but when I did not get any call back I called them back again on Nov 23 and asked to speak to their Customer service Manager and was told that they will have someone call me in two hours .

I got a call from Mr. Ganesh Singh two days later and initially he told me that they rejected the return as it was damaged I asked him where was the damage and he told he on the back to Kurta so I told him that I don't accept that and I would like him to show me where the damage was as I cannot see any damage on the back either via video chat or by sending someone over to my house. Then he told me that the damage was in front and I explained to him that was the reason I was trying to return it . He said he cannot help as I had tried to alter the product and it got damaged. As the product was in the condition I received including the tags I told him to please track the product to see if the item sent to me was sent to some other customer first who altered and returned it and it got sent to me but he refused to track the item saying there is nothing he can do to help.

Desirable Resolution : Apology from Myntra and Refund

I have returned a product of Rs. 2100 last year and got refund in Myntra credit at 21 Dec 2019 as per the policy it should be expire at 20 Dec 2020
12 PM but it get expired in 19 Dec
12 PM in front of my eyes and i can't do anything I know that this was a leap year but still 1 year is 1 year you should have warn me earlier. I was their customer for so many years When I call to their no. For enquiry and help they just said that 'it can't be helped" . Bro, WTF. 2100 Rs. Is a lot of money for me and its gone in few second in front of my eyes .
I NEED HELP PLEASE, i dont want anyone else's money, I want my own money in my Myntra account back

I had ordered a pyjama from Myntra.com However on receipt of the item it was found to be small in size. It was promptly packed up with tags intact and a request for refund was placed. The Kolkata branch of your office refused to take it back with an excuse that it has a smell of a perfume. Unfortunately repeated requests was not paid heed by them. I rang up the customer case at least three times. They assured me that action will be taken by 21 Dec 2020 but nothing positive has happened. The delivery boy from Kolkata branch came twice in last one week but each time they told that approval from higher centre has not come and so they cannot take back the item.

This is the first time we have purchased an item from Myntra and we have faced a lot of harassment. We buy a lot of items from Amazon but they are very customer friendly and never hesitate to take back any item which customer returns.

May I request you to look into the matter and ensure that I get the refund as early as possible.

Return id: [protected]
Order I'd:# 1159630 [protected]

I had odered this product and it was delivered to me on 18th dec. I had placed the return request for this and it was picked on 21st dec

On 22nd Dec I got a mail saying "Return rejected as it failed quality check"

I had returned the product as the quality dint meet my expectation but now they back fired me and rejected my returned product

Note: All the tags are available(it is same as and how it was delivered to me )

I'm really hoping this issue gets resolved

Hi. I don't know why myntra is offering sale at the items n when vr liking them n selecting it in cart it's showing out of stock n only few sizes r available n also among them when I'm ordering it it's showing out of stock. Tokyo talkies black bootcut flared jeans is my favorite one n I really want to buy it so plz make it restock again so that I can buy it size 32.plz try to resolve this matter as soon as possible. Just keep items available in good quantity so that v can buy without facing any difficulty while doing online shopping...

I have made some bulk order on myntra. In that I have booked multiple shirts of same brand, but in the application undelivered product is showing as already delivered. There is no response to my complaint i made on myntra help center. Kindly take immediate action.

Product return number :- [protected]

My self shubham shivane, i was supposed to get refund from myntra of Rs. 1749.

Myntra told me that transaction was processed on 29 june 2020, but i didn't recieve any such amount to my bank account, so i did contact to myntra regarding this so they gave me the transaction reference number[protected] and my last 4 digit of my account number (6340) when i checked it properly it was matching with my debit card number. For proof i have provided some screenshots of mail from myntra.

So it looks like while giving my bank account details to myntra i mistaken by gave them my debited card number inside of my account number, but my other details where all correct like IFSC code, account holder name and bank name.

I did check on Google pay by putting my debit card number as account no and same IFSC code, account holder name and bank name. There was showing an account for transaction.

So it looks like there is an another account with my debit card number in same bank with same IFSC code an all.

Please help me with this problem to retrieve my money back.

Hi There,
I received this shoes as a part of order Id #116011013966175364801.
Item was not packaged properly and there was no tag on it and product looks like it was used.
Same day I tried to return it and called customer care they have not accepted it and told that there is no fault from our end and product was packaged properly. Today I generated another return request and returned the product and now my request is on hold.
I am attaching the images of the product from the day I received. Please issue a refund for this product.

I was ordering some stuff from myntra and amount got deducted from my account b t order dint get placed and I tried to contact them but they are denying that they didn't get any amount from us. at the same time phonepe customer care are also saying that money the payment transaction is successful