Product return number :- [protected]
My self shubham shivane, i was supposed to get refund from myntra of Rs. 1749.
Myntra told me that transaction was processed on 29 june 2020, but i didn't recieve any such amount to my bank account, so i did contact to myntra regarding this so they gave me the transaction reference number[protected] and my last 4 digit of my account number (6340) when i checked it properly it was matching with my debit card number. For proof i have provided some screenshots of mail from myntra.
So it looks like while giving my bank account details to myntra i mistaken by gave them my debited card number inside of my account number, but my other details where all correct like IFSC code, account holder name and bank name.
I did check on Google pay by putting my debit card number as account no and same IFSC code, account holder name and bank name. There was showing an account for transaction.
So it looks like there is an another account with my debit card number in same bank with same IFSC code an all.
Please help me with this problem to retrieve my money back.
Myntra.com customer support has been notified about the posted complaint.