Myntra.com Complaints & Reviews

I have paid an amount and the same is converted into Myntra credit which is equivalent to money, however the same has expired without any proper notice, I was unable to purchase due to the pandemic, request you to address the same.

Sir few days ago i ordered an article nike men black running shoe winflo 6 i don't lyk the product so i return the product to myntra the delivery agent picked the product and after picking a msg get me from myntra that the product is on hold because there is no price tag in that product.sir the product which received to me i return the product as it is but myntra is not understanding my concern and they are returning me the product back
sir i swear i haven't done anything the product which i received i return the product as it is the product which i received doesn't hve the price tag and they are blaming me for that. sir in student life it is very difficult to bear this type of loss 4000 amount is very big amount for a student but myntra is not understanding me.sir please help me if you can.one more product i have received nike winflo 7 shoe the product is also dont have the price tag tell me whose mistake it is the product when i received there is no price tag in that sir you seller is bluffing myntra and there customers there is a big scam going's on by myntra sellers they are sending the product without price tag from there end and they blaming the customers.

please sir help me please take some strict action against them you customer service is not understanding our concern they are blaming us only.

I ordered Cortina curtains 4 Numbers. None of them had price tag but my refund is on hold since the price tag is missing. How can I produce something that was not given in the first place. If one price tag was missing we can understand, how can I remove tags of all 4 curtains when return was placed immediately when the product was delivered

Respected sir/mam,

I have placed an order on myntra for that order the amount was deducted from my bank account through UPI ID but no order was placed but myntra not refunding my money back. This incident has happened to me first time and I'm really looking forward for your help. Please look into matter and refund my amount of 1400

It is 28th day I didn't get my refund yet from @myntra. My registered mobile number is [protected] and order I'd is #115703129529537147301
#115703129529537147301
It was a here and now blue stretchable jeans refund.
I have complaint many time through twitter email, Facebook, Myntra app regarding my grievance. But all efforts went into vien. That the above said act on your part has caused me Loss damage besides mental tension trauma and inconvenience and loss of value of money. I hereby call upon you for refund within 3 days. If I didn't get refund timely, i shall be constrained to take shelter of court of law at your cast, damages compensation consequences accordingly.
It is a request of a Student
. ... Amit Mishra

Contact no. [protected]

We are not able to find any middle grounds between myntra and HDFC bank for the concerned refunds. Attached are the screenshots for products with order id and myntra response with refunds IDs mentioned in it. Please help us out...

myntra account is with number : 981****233

The issue that I have experienced was: One of the item for the above mentioned order ID has been returned by me but Myntra rejected my refund. The issue was the product which I received was without tags and I complain the same about Myntra and they assure to resolve the issue by 26/11/2020 but on 24/11/2020 I got the msg that my refund is rejected due to quality check process fail. If I receive the product without tags then this is completely myntra's fault not mine and I reported them about the same but still they rejected my refund.The product is Indo Era Women black and teal blue yoke design kurta with plazzos and dupatta, size:xlI look forward to your prompt response on this matter.

I placed an order of Rs 1414. Amount got deducted from my account but order did not get placed.No confirmation came from Myntra while amount has been sent to Myntra account.Very disappointing.

Myself Satyabrata Mahalik ordered a Skybags backpack, Order id- 115902987872606237403 from Myntra on dt:05/12/20 with Rs960 and received a total different backpack of Skybags(different colour and cheaper) on dt:10/12/20. Then immediately complained for exchange or refund but twice my request on quality check basis. But all original tags and packing are there still they are rejected my request. Please help me to get replacement of the item. Regards.

I returned the product Mast and harbour trouser on 23rd November but didn't received my refund yet, and there is no way to communicate to the customer care support.please help me to get my money back.

My 2 orders got cancelled due to unavoidable reason on 30th Nov i. e, Tag 7 and Sassafras and I was told by the myntra customer care that the refund is initiated and it will be reflected to my account before 14 Dec.So I called again the myntra customer care on 15th Dec to know the status of the refunded amount but still myntra is asking for more time and telling me to wait till 23rd Dec neither myntra is providing me the transaction Id nor refunding the amount. Such a bad experience with myntra, myntra is taking almost a month to refund the amount, why myntra gives the online payment option if you can't handle the refunding process. N change ur voice call as it speaks continuously a lie that the problem is resolved within 2-3 days.Such a worst service by myntra.

I have ordered idalia pink kurta set on myntra. It arrived on nov 27, 2020.but, due to quality issues I have returned it .with in two days I returned it .today, it is December 15, 2020.still my refund was not cleared.It damages your entire brand name .it showing daily your refund will pay Tomorrow it is not fair I want my refund back please resolve this issue that iam facing.

I ordered total 5 Blazers on myntra... due to size issues I have to return them... the pickup has been done successfully... today I received a message from myntra that my return is on hold... I contacted customer care but didn't got any help from them... they are not refunding my money... I am in huge stress... the pickup boy has checked the product completely while returning... now myntra not refunding my money... plz help... dnt know what to do now... my myntra I'd is [protected]@gmail.com... and registered phone number is [protected]...

I got my product back as delivery boy refused to accept it although the product was not defected from anywhere.
It has been 20 days. My issue has not been resolved yet.

I paid for a jacket which was canceled by myntra due to size unavailablity, now I m waiting for refund since a month ago

Complaint against providing expiry date product Unshaven (activated bamboo charcoal).
Order number[protected]-2178903
Invoice date -12/6/20
Ordered date- 12/9/20
Sir, above mentioned products was delivered to me after expiry of the date. Manufactured date as per your product is September, 2018 and the product is best for use within a period of 24 months from the date of mfd., But you have fraduentaly affixed an adhesive slip mentioning thereon January, 2020 as manufacturing date and it was also mentioned on the slip that best before the use within a period of 24 months from the date of mfd.
It is astonishingly to note that this product is exclusively for the purpose of face, and this expiry date product could disfigure the face of the customer. I close my submission in brief that why should I not approach to the courts of law to redress my grievances. Kindly reply forthwith failing which I will have no option except to knock the door of courts.

Worst courier vendor's hired by myntra.
5 time by order delivery attempted by i asked them for card payment machine so i can swap the card ciz of such pandemic of covid 19 i have to avoid cash / note for hygiene and security purpose but this myntra courier agent or company taking it very lite.

Everytime they are giving same reason that network issue or machine is damage.

As well as there myntra customer agent is also not having proper solution for customers concerns.

Useless customers service and pathetic courier service by myntra. Com.

Without solving problems they send msg that your complaints has been resolved.

I ordered a leather jacket but they delivered me a wrong design product and now I want to return it but they refused to take it back they said we delivered you a right product.
Please resolve my issue. I can't bear rs6000 cost

I haven't received my refund through Myntra as I returned the product on 5th Dec and today is 13th December.Even till today I haven't received my refund.

Hi
I had cancelled one of the product, cancellation was done on 1st dec.
when I didn't receive it with in 2-3 days I need to take some action as per their site amount should reflect instantly.
I called customer care and they asked me to wait for 10 working day which I did too even when the issue was not resolved I called again
Now they are saying wait till 22nd dec to get an update from end
and from that update they meant we will give reference to check with your bank.
If it is just about to get the reference number it can be provided instant ly and for that they want me to wait till 22nd dec.
and apart from this nothing was taken care.
Executive has repeatedly provided misinformation they have misleaded by giving the wrong information.
IF they were just looking to give reference number that can be provided instantly.just for that they asked me to wait for 10 days.
This is unacceptable behaviour as they keep customer waiting for so long.Our effort and time gets in and no cost for that is paid.
If they are not paying me for parking my time how could they ask me to wait till 22nd dec.
And Customer Care Executive has marked the issue as resolved even it was not resolved.
Please find images for reference