Myntra.com Complaints & Reviews

I was ordering some stuff from myntra and amount got deducted from my account b t order dint get placed and I tried to contact them but they are denying that they didn't get any amount from us. at the same time phonepe customer care are also saying that money the payment transaction is successful

I ordered United Colours of Benetton Navy Colour Mid Top shoes Size 10 from Myntra.com worth Rs. 2449, but received completely different colour and size. Although The Product i received was of Same company (United Colours of Benetton) but the colour was White and size was smaller than i ordered. I ordered Navy shoes of 10 size but i received White shoes of 6 size. I raised complaint on Myntra twice times but no satisfied solution was provided. Kindly help me in this matter as i want my Refund at the earliest.

On 19th of Dec 2020 I placed an order of 2.7k via upi payment(Gpay). Gpay was showing order is processing, after 5mins Myntra showed failed to order. After 20mins Gpay said payment was confirmed and amount got deducted. I tried contacting Myntra, their customer care said wait for 48hrs for refund. Contacted them after 48hrs that there is no refund, they said we didn't receive money its issue with bank and I was asked to contact them. Meanwhile...

Hi there
i have placed a return for one here &now jeans of price 899 . The courier boy picked my shipment for return but due to some reason the return has been rejected and refund was declined. But stil now i did not get my jeans back and myntra is saying that the reshipment of order has been done and the order has been delievered.
So please look on to this issue .And help me.

I ordered 3000 coat today on myntra and after few hours my whole order list was empty.
I called Myntra they asked me to uninstall and reinstall again but nothing happened.
I don't know what to do
I request myntra to please solve my issue asap.

I made a purchase two Myntra in November for Puma Dare sneakers and had two exchanges because of fitting issues.The second exchange is eligible for return on the 27th of December but Myntra is refusing to take responsibility stating that they will not issue my refund because of redeemed myntra points.Myntra I still have extra points take them and give me my money back you need to own up for failing to deliver value for money.Spoke to customer reps very very rude kept me waiting for a total of over I 90 minutes given that I spoke to three of them with one cutting my call and sending a message that my query had been resolved!!! This isnt funny I need my money and demand justice ASAP.As a customer I have my rights too which im fully aware of and value for money is a top priority.

My order#1160267 [protected], #1160267 [protected] placed after availing multiple offers during the SALE period on 19 December 2020 are auto cancelled and there is no option to contact customer care through mobile/web via emails/chat/calls.
The prices of the products in the order has significantly increased now. So, kindly get me the same products at the price I have placed the order initially if the SALE was not a scam.

I had returned a product on second week of dec. I asked for return on the same day I received it. Next day it was returned too. 'Your refund of Rs 1039.00 for the return has been processed successfully on 10th Dec'- This is the status displayed in my profile. its been almost three weeks now. I have not received any refund till now. Can someone explain why it is?

I have returned the blazer on 8th Dec. But till now I have not got my refund. Everyday the use to say the same thing whenever I call they tell that the refund has been initiated.

This is to inform you that myself HARDIK BIHANI resident of mahavir chowk upper bazaar ranchi jharkhand. This is regarding that i ordered a being human mens jeans size 34 but it was large and by misktake the tag of the jeans cut and splitted into two half but then alsa i have the tags and sent it for the return but unfortunately if did not pass tye quality check and had still not reshipped to me also after a few days later i got 32 size available for that particular jeans so i requeted an exchange so that i could get the smaller size but when it cones to me the delievery boys says that he will take the older jeans and will then give the new one and also i had not got any refund for the jeans which i returned nor a nwe one too and time and again i called the myntra for all possible solutions but myntra never picked it up so either give my refund back or give the smaller size for the jeans . Literally very Dissapointed myntra. Please give the message and the product without any gail ASAP...
THANK YOU
WITH REGARDS,
HARDIK BIHANI
20/12/20

I have raised a return request one week back. Your agent is not calling me even his number is not reachable so that I can call him.

Every Day I am receiving message that Your return will be picked up and again I get message that return pickup has been failed. I am at my place whole week and your agent has not come for pickup. He never calls and just updating the fake status.

I am not able to contact to your customer care team as after long waiting call gets disconnected.

I am a very old customer and was very satisfied with The server Myntra gives. But this is the worst experience I have faced.

Today is Sunday please talk to your agent and get this item picket up today only also ask him to call before he come as his number is not reachable and he is not coming for pickup just updating the fake status that pickup has been failed.

I have purchased 10 kurthas from myntra, 5583 rupees. Then I cancelled my order.. Only 1086 rupees is credited. 4497 is missing.. I credit through Google pay. So please help me

My Myntra credit disappeared automatically and not it says it expires in an year. But I was neot notified at all. Please look in this matter.

Two refunds of RS 359.15 not yet received after several reminders and follow up with Myntra team, snapshots attached as ready refn

Boots have been returned but refund is cancelled

This is to bring into light the horrible service from Myntra where for return of a product quality check was thoroughly approved and the product was picked up. But then your amazing tean decides to harass the cm by deciding to reject the return after 2 days and then expect the customer to accept the unsealed package back which was returned in the first place for very reason of product being recieved in old, tattered and what can be called as used product. I can not accept such an old product. It came in a tattered polythene packing, of which I informed your team immediately after recieving the order and they assisted me to raise return on app, and by denying the return now your company is just tormenting the customer . This is an arbitrary practise from your end. I initiated the return in given time period with all tags and everything intact.It does not make any legal or moral sense to not accept return within your company policies unfairly. Kindly consider this issue seriously because 9k bucks means a lot to some people which may not be so to you and it is resentful and disappointing for your company to thug customer's hard earned money like that.
Your team when given a choice has now decided to keep my money with them only, such a petty behavior from "India's largest Fashion Site"

Order Id : 1158219 [protected]

I have paid an amount and the same is converted into Myntra credit which is equivalent to money, however the same has expired without any proper notice, I was unable to purchase due to the pandemic, request you to address the same.

Sir few days ago i ordered an article nike men black running shoe winflo 6 i don't lyk the product so i return the product to myntra the delivery agent picked the product and after picking a msg get me from myntra that the product is on hold because there is no price tag in that product.sir the product which received to me i return the product as it is but myntra is not understanding my concern and they are returning me the product back
sir i swear i haven't done anything the product which i received i return the product as it is the product which i received doesn't hve the price tag and they are blaming me for that. sir in student life it is very difficult to bear this type of loss 4000 amount is very big amount for a student but myntra is not understanding me.sir please help me if you can.one more product i have received nike winflo 7 shoe the product is also dont have the price tag tell me whose mistake it is the product when i received there is no price tag in that sir you seller is bluffing myntra and there customers there is a big scam going's on by myntra sellers they are sending the product without price tag from there end and they blaming the customers.

please sir help me please take some strict action against them you customer service is not understanding our concern they are blaming us only.

I ordered Cortina curtains 4 Numbers. None of them had price tag but my refund is on hold since the price tag is missing. How can I produce something that was not given in the first place. If one price tag was missing we can understand, how can I remove tags of all 4 curtains when return was placed immediately when the product was delivered

Respected sir/mam,

I have placed an order on myntra for that order the amount was deducted from my bank account through UPI ID but no order was placed but myntra not refunding my money back. This incident has happened to me first time and I'm really looking forward for your help. Please look into matter and refund my amount of 1400