Myntra.com Complaints & Reviews

Order id: 115682443880482351903. The coat is of poor quality and i want to exchange of same. Used it for a day and got bubbling.

I requested for return of Chemistry overcoat. Order ID: 115652192909292282701 placed on 6th november and created return within 7 days but the product has not yet picked up . Yesterday they rejected my return citing reason that quality check did not pass. But there was no check and no pick up of product. Kindly arrange for pick up of product on the same delivery address asap.

Return Id: [protected]

there are not taking my pickup from since one month,
they are updating the status like 'quality check failed' without coming to check, can u help on this
'
THanks

My pickup cancelling in twice without checking the quality check
there are updating the quality check failed, it is happening since one path could you help on this

I ordered H&M Men Maroon Hooded Sweatshirt on 22/11/2020(All oder details given below)

When I opened the box it was not the product I ordered, It was a 2 Tights pack. I never ordered this product, Even in the invoice it was mentioned H&M Men Maroon Hooded Sweatshirt. I contacted Myntraa within few minutes after delivery through the Myntraa website help center and opened an issue with a detailed explanation and product images. Myntraa customer care agent replied he will update by 25/11/2020.

But Myntraa closed my issue on 25th without any intimation or reason for closing the issue. When I contacted Myntra through the customer care number regarding this they told me they didn't find any issues in their investigation and informed it will be reinvestigated later.

Question to Myntra- why is an investigation required when I have sent all the proof with images,

and from the images that i sent can't you see it's not a Sweatshirt. Hope your customer care agents can differentiate between a Hooded Sweatshirt and Tights.

Images attached
Invoice, Wrong Product Images, Oder screenshot

ThankYou
Naethan Mathew

I received a used product and the tag was not intact on the product and when I decided to return the product, myntra refused to process the refund for the product by saying that it has perfume smell. I received a used product and that is how they treat their customers. I want refund for the product.

Order ID: 115669339609808599201

One of the item for the above mentioned order ID has been returned by me but Myntra rejected my refund. The issue was the product which I received was without tags and I complain the same about Myntra and they assure to resolve the issue by 26/11/2020 but today I got the msg that my refund is rejected due to quality check process fail. If I receive the product without tags then this is completely myntra's fault not mine and I reported them about the same but still they rejected my refund.

The product is Indo Era Women black and teal blue yoke design kurta with plazzos and dupatta, size:xl

I order a kurti from myntra but return it for size issue. They reject my return and told me that product reshipped to me. From last onemonth myntra customer care executives didnot respond properly. Every time they asked me to wait 24 hours. Pls help me

I returned clothes to myntra on 17 November and it was showing that myntra has deposited the amount in bank but I didn't see any credit thing in my account balance. Due to which I'm worrying about the money. Please help
Thanks.

I received wrong product from Myntra and as product size and color was totally different from the one I ordered delivery boy refused to take it with him. Then I raised complaint to customer care and they refused a nd said quality check was done before shipping and product cannot be returned.

I have returned one am-ante bra worth 870. i received the wrong product and i returned it because of the same reason. they reshipped it back even though i had informed customer care. i never received the product or my refund. i have been promised refund on 11th July 4 months after the incident but i haven't received a single penny. now they are saying they wont be able to provide the refund.Attaching mail as a proof in which they had promised me refund

The delivery boy of myntra whose phone number is [protected] has misbehaved with me. His behavior was extremely rude. Please suspend him from his job because we are customers not their survents that they will behave with us according to their wish.

I placed return for my kurta on 21/11/20 as the material is too transparent to wear, delivery person took the product checked the product and tag and took away and in the night I get message return on hold as quality check up failed because it's used product, now why on earth I ll use product with tag intact when the product is transparent, can't it be seen?such pathetic website and it's customer service who failed to give me any resolution, other online shopping websites has much flexible policies, why such kind delivery guys are given jobs, this is cheating on customers, duping customers, I want my refund back, I literally don't understand how can someone use a product with tag intact in it?with such policies this website must be banned I want my refund

I have ordered a Kurta in Myntra and received it on Nov 11th.but I am not satisfied with the quality of the design work in that Kurta but the cloth material was pretty good.

I have placed a return request on Nov 12 th and the delivery associate has picked up the product on Nov 13th.

But that delivery has updated the status as return failed as customer asked to reschedule it

I don't know why that guy did a fraud like that even after received my product.

So, I have contacted Myntra support .They asked me to wait till Nov 21st. And today they have changed the product status as Return rejected as quality check failed.

Will i get my money back or if I get the same kurta, that is also fine for me.

I Had Purchased A HRX Sweartshirt From Myntra Which Was Returned With All The Tags Intact And In The Condition That Was Delivered To Me. However, They Refused To Accept The Return Same The Quality Check Failed And It Was Used And Shipped It Back To Me.
No Reasons Have Given As To What Quality Parameters Did It Fail And Worst They Shipped It Crumpled In A Polythene Without Their Office Bag As If It Is To Be Dumped. Terrible Expereince.

I have returned a trolley bag which I received was damaged. The handle was loose, screws are not fit and material isn't good. I returned the product stating these. They picked up the product and after 7 days I got a message like product failed quality check and will be reshipped. Can I know how a damaged will pass a quality check? Refund me as soon as possible. And better do quality check properly before delivering not after the return of damaged products. Refund me

My name is pratibha and i had ordered dreamz by pantaloons women beige printed lounge pants large of rs. 539 in myntra on 30 oct 2020 and after 7 nov 2020 i returned this product due to personal reason. And on 7 nov 2020 myntra initiated the amount to my card but i still didn't get the money. myntra sent this reference number #[protected] .
So please kindly respond to my complaint it's very urgent.

I have ordered shoes .I received defective shoes.i talk to coustomer care they denied to return . Order number is[protected]-8486503

They take the order without checking inventory and customer service is so horrible everyday I calll and eveyday someone new answers and tells me to wait 24 hours. I spoke to senior also. Then again if I have to speak to senior I have talk to lower management then request another call back and it goes on for days. I ordered my product during Diwali offer and it’s still not delivered. It’s been 20 days and the product is back to original price and now if I order i will have to pay double. This is mental torture because they won’t tell u the issue, just ask u to wait, and everytime it’s a new person to speak with

I ordered cloth from myntra website and they send me M Size cloth but they I ordered L size cloth.they delivered product in 20 days, I mentally harrased my myntra.
It means Myntra fool all the people of india.
Court should have take action against myntra online shopping website and take fine about 5 crore because they harrased me.
Defamation claim about 5 crore .