Myntra.com Complaints & Reviews

Well it has been more than 10days now, and I didn’t got any kind of valid response from your end . Yesterday I got my test positive for COVID still you’re saying me to go out and handle the product to delivery guy. This is how you take customer satisfaction? You want to trouble everyone for your product . Yesterday my doctor told me that not to meet any third person now, and you are well aware that your courier boy goes to meet every person in his locality is this how we are gonna save our lives?
You want to infect me again and the guy who will take the return from me? Can you be more comfortable with us for sometime?
I have been calling you everyday, sometime your colleague says that your refund has been issued and will be debited to your account. The other day I get some other things to hear .
This is my request to you all to provide me the refund of the product tomorrow as it has been a long time now
I have all the recordings in which you’re saying that if you are having COVID still go and return the product. I’m going to publish all those recordings on Zee news, Facebook, Twitter, Instagram by tomorrow morning if you don’t issue my refund

I ordered Puma women shoes(UK 6) on 5th Dec and I recieved wrong product (kids shoes)...now Myntra has put my exchange request on hold just because I don't have the original product ...but how can I return them the original product if I didnt recieve it...and I dont have any update...I have talked to customer care 4-5 times in 3 days but haven't recieved any update..it is still showing"your product picture doesn't match the original product"

Hello sir/madam,
My name is Gaurav k singh. I am writing this for grievance against myntra.
I want to tell you that I have ordered HK color of fashion stole on myntra at 21st of Nov and on 26th of Nov it's delivered to me.
When I opened the package, I saw my stole was missing there and a cardboard sheet surrounded by thermocol sheet was there in the package and package was so dirty and tampered from the bottom of package and extra tape was also there at the package so in order to this I raised a complaint on myntra's CUSTOMER support portal and they people gave time span for giving me resolution but now they are not accepting the claim and saying that ""product was shipped from our end""
So I want to say that in this ### way they people are trying to manipulating me and making me fool and giving silly excuses.
They are devouring my money and not giving me my product or my refund.
So please help me in getting back my hard earned money.
Total amount--836 INR
Product I'D--115764783299367672901
Order date---21st of Nov
Product delivered date--26th of Nov
Phone number used in order--[protected]

I have been delivered a fake product and i have complaint about it in myntra but it has been 3 days since and i havent heard anything from them. My complaint no is IN[protected]

I ordered Mango blazer on 13th Nov and received it on 19 th Nov . As soon as i opened it, i saw that it was of wrong size and very very bad quality and even didnt had a blazer bag-type, it clearly looked it was a fake product i requested return in just after 10 mins of delivery. i requested return and the package was picked up on 21 st nov and the packaged reached its destination on 26th and on 27 th they updated as return rejected. i asked they said it didnt pass quality check because it didnt had price tag which was totally wrong as it had 1 tag and i returned it as it is, what would i do of that trash tags. But they didnt accepted it and said it was pickup guys fault that he didnt checked the tags, if its his fault he didnt cheked then why should i bear the consequences . and it had the tag when i gave it to the pickup guy .customer support is just increasing doing pep talk politely and today is 4th dec and i have talked for 6-7 times to customer care, every time they say it will be resolved but nothing happens and my query is always closed. I have been trying to resolve but they are just doing nothing and now they have reshipped the blazer to me and the customer care is saying to take the product and we will start a new complaint . I didnt accept that blazer and asked the delivery to take it back .because i knew if i took that back i will be stuck with that forever and they will never prepare a return again I just need my refund . I requested for return after 10 mins of delivery .and they think I used that blazer and removed tags in that time . its been 3 days since i refused that return package and still no response from Myntra. i have requested callback a number of times but they are not doing that also. And lastly they are saying clearly that they will not issue refund.

I have ordered 2 Ben stocks kurtas and foud kurta quality was not good. I have received order on 22nd Nov 2020 and return the same in 23rd Nov 2020. When I call them to refund the amount, they told that your bank details were not provided. I provided my Bank details but after providing bank details, they have refunded just 1 kurta amount and 1 refund is left. Now they are not refunding the 2nd amount.

Order no.[protected]-7262901
Ordered almost Rs. 5000/- worth of product from Myntra. Received 1 defective product worth Rs 699/- and placed a return request.

Myntra Customer Service team is no help at all.

At first retrun courier denied the pickup, claiming for defective products you need to raise a complaint through Myntra app.
When I raised the complaint, Myntra did not ask for any defect details, no pictures of defect and without reaching out to me with any explanation, they closed my request.

I have now reached out many times to Myntra explaining that I recevied a defective product from the get go. But they claim that they sent the non defective product. Basically I am powerless now, and feel cheated.
I have already decided to return rest of the products because I do not want to buy antthing from Myntra anymore.

Myntra has lost a paying customer today. I wish they loose all their customers and the whole company can go to hell.

Myntra is a CHEAT COMPANT.

Regards,
SK

I have ordered an Adidas Men Solid Andorian outdoor trekking shoes. The product I received was burned infront and the brand tag was not available .And I tried to return but now the delivery man is not accepting it without tag.

Hi
I ordered a product worth Rs. 1859 On Myntra dated 04/11/20
The money was deducted from my account but no order was placed. Its been more than a month but I have not received my refund till now. There is no response from the Myntra executives as well. This is highly unprofessional behaviour.
Please get my refund immediately whose transaction id is attached below

Name Satwik Kumar Lohani
Ph No. [protected]
Order Date 04/11/20
Amount Rs. 1859

I buy this product through COD, when I return this product from some reasons, and fill my bank account details (hdfc) but refund initiated (ICICI Bank account) other person, I didn't get my refund to till date, this is a big mistake from Myntra side, always I m getting my refund in hdfc bank account bt first time I face this issue from Myntra

I order a jacket from myntra and I recieved a wrap dress. I requested a return and my order was picked up and returned to me saying it is the wrong product. The second time the delivery boy didn't even pick up my order saying it doesn't match the picture. How the hell would it match the picture if it is the wrong order!? I have contacted customer service 3-4 times now and the same process keeps repeating. I don't have my refund and I don't have my product. They are sending the pick up for the jacket, I don't have the jacket, I have the dress, so they are failing my return request again and again.

After receiving various orders from Myntra, three of the delivered products were requested for return pickup. The pickup was first declined by Ekart and on requesting pickup again, the products were finally picked up on November 14, 2020. The refund of two of the picked up items was processed on the same date. But to my surprise the refund of one of the items with order id #1156374 [protected] was not initiated. After checking the same, it was found that the return was rather rejected due to quality check issue. Immediately, I called the myntra customer care to enquire about why the quality check was rejected after picking up the item. But I was told that as per the courier partner, the product was not picked up. I immediately lodged a complaint saying that the product has already been picked up. It was further mentioned by me that even after asking for the pickup receipt, courier partner didn't give the same. This trend of not giving the receipt is being followed by the courier guys for last one year. The complaint was closed by the myntra saying that no such pick up has been made. The complaint was lodged thrice by me but myntra and its courier partner has rejected my claim saying that no such pick up was made. Finally today, after feeling like being cheated by them, I am approaching this platform to listen to my grievances. I have been a loyal customer of Myntra but the company is treating me like this. I request you to kindly look into this matter and either return me the product picked up or refund me the money.

I placed a return request for an item which i bought for 4999 and really does not justify the price. Now, the pickup guy says its used and dirty. Its a white clothing, and had a bit of discoloration already when i received. Its not at all dirty or used. If the discoloration is the fault of manufacturer, then why am i to blame for it? May be the product was with the seller in warehouse for years and got sold only recently, how am i to know the history.

This cheat fraud company Myntra, now wont pick up the product which is overly expensive piece of crappy material. Complaint number IN[protected] and now they will take 3 days to give me an update, but regarding what? U just cant sell to ur customers overpriced discolored stuffs and then not take it back while claiming to have no questions asked refund policy. Return id [protected]

Dear Sir / Madam,

I am writing to you to raise an issue about: Clothing, Shoes & Accessories

The issue that I have experienced was: Fake product was delivered

It occurred on: 3/12/2020

Replace or refund

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Wingait

Order Number: 115885955885562936703

Hello i ordered a U. S. Polo leather jacket from myntra, order id is 115870746354479531901. I received a torned, damaged and used product by Seller named supercom net. I requested for return on same day but myntra put it on hold. This is not right. I need my money back.

I received my shirt and initiated return within one hour due to wrong fit. I only tried it once and left the tags intact. But my refund was refused due to item number mismatch. I talked to customer care twice but they haven't provided any additional details. I asked for call back from supervisor but received no further call. I came to know this happened to a couple of people I know and they were refused inspite of giving all the proofs.

Myntra running a scam by sending wrong product and then refuse return because the product doesn't match the ordered one. Even after calling myntra multiple times there is no response and solution.

This item is return by me on 15 Nov as a I received, don't use my me. Bt refund didn't receive till on 06/12/2020.so plzz return my refund money in my account, either I compliant about this of higher level. About this I already compliant 2-3 time. So return my refund.

I received my order and on the same day initiated a return request because the size was too small. The courier guy not called/came to pick up the package

Return date nov-15

I have ordered a product with order id 115484043448989863201 and I wasn't able to recieve it so it was returned to origin. The refund of 490 rs was initiated on 26 th October 2020 and its around 2 months and not yet received refund. Myntra has given a bank reference no and through that I have contacted the bank and they are not able to track the transaction through reference number.