Myntra.com Complaints & Reviews

I ordered a pair of ELLE heels from Myntra and they got delivered to me. After opening the package I found that I received a defective package. However, exchange option was not available. I placed a return order and the pickup agent came the next day. He checked the heels however he denied to take those back as they are defective. I told him that it was already a defective piece. He said that he will put the return on hold and asked me to connect with the customer care for pre-approval.
I am trying to connect with the customer service but I am not able to do so.
Today I got a reply from the customer service that my request would be updated till 3rd dec.

This is pathetic.

Help me place the return and refund my money back.

I have ordered a sweatshirt, cost of 899 and I raised a request for an exchange because of the size issue. And also the product came without a tag on it. The myntra delivery boy had taken that product back but the exchanged piece is not yet received by me.

I have observed that post lockdown Myntra has started a new fraud system of cheating customers, by delivering wrong products, duplicate products are sold without price tag.

This happened multiple times with me, the products sold are duplicate, when customer tried to return the product, Myntra executives deny return saying that Price tag is missing or is wrong.

This way they keep customers money on hold for longer periods and earn interest from them.

To lure customers they say that we provide heavy discounts and deliver wrong/duplicate/cheap products.

It is a shame online selling industry.

For details contact: manish.[protected]@gmail.com

I had ordered joggers from myntra on 16/11/2020 and got the product delivered on 23/11/2020. The product was not the same i had ordered it was chinos and i had ordered joggers and of different size too. The very moment i requested a return and the next day the delivery boy came to pick up the order, he checked it and told that the product is not the same you have ordered and i cant take it because it doesn't match the info we have so you keep it. He said you will get a call from myntra and tell them about the issue, then again your product will be picked up. But its been 6 days now (29/11/2020) and there is no update. These delivery agency and myntra are such a scam.

Myntra has delivered me a wrong and used trimmer. I had order a Phillips trimmer worth rupees[protected] for my dad as a birthday gift during this lockdown. I received a wrong trimmer machine of brand Flipkart. Also the attachments are wrong since the trimmer is not of Philips. Nose filter is missing. The packing is old and torn. The packaging contains small hairs since it’s used. The attachments are dirty. Over all the products that is delivered is pathetic and used. Also which is for no use since the attachments does not work or missing. I paid 2500 for this!

When I call customer care they keep the call on hold and it gets cut after a minute and they never call back. This happened for 4-5 time. Now when I call I have to repeat evrythin again to different different people and they are saying your request is declined with no reasons or proof.

I want to question myntras quality check and trust. They claim 7 step quality check. Here the quality check is not even done. Or Myntra is deliberately cheating genuine customers.

Myntra is not taking any action towards this this is highly unprofessional and disappointing.

Kindly do the needful. I paid 2500 for this cheating.

Myntra application users suffering worst service in Muradnagar, Ghaziabad
Last 3 delevery they delevered like I badly need it I had to call 5 times a day to delevery boy to delever ( he had that courier already)
Today I suffered worst service
I had ordered Timex watch week ago, 2 days ago Myntra drop a massage that delevery agent will come and delever I called him 5 times a day they picked up my call in evening and said will delever tomorrow, since 2 days I called him 20 times and they didn't picked up my call
In this evening I got another number from agent that to call him for my product
He just said bad words to me my mind got stuck

Is this is Myntra???

Shame on Myntra for this service in Muradnagar

Tomorrow morning I am going to change my place how will I get that important product
I will go to consumers court for this tomorrow for sure.

I have ordered 2 DressBerry Sunglasses (order ID[protected]-1780301)on date 12th Nov2020
raised returned request but till date its showing your return request declined without any reason.
and now no update from myntra ...
Myntras service is getting ridiculous day by day.

Kindly help

My myntra credit expired on 13th nov 20
i wasnt able to use the credit as i was hospitalised due to corona for 15days...i requested customer care to extend the time limit for credit expirey. But customer care executive denied it straight away.

my account no [protected]

I have ordered 2formal shirts in myntra which were mentioned as delivered but i didn't received the product . Due to our covid duties we cant take the parcels by hand so we ll tell the delivery person to keep the parcels in security room . but i checked with my neighbours, friends also my parcel is not there . i raised complaint in myntra, they keep us to wait for 24-48hrs since many days .either i wanted the products to be delivered back or refund the money .i was trying for customer help everyday im raising the request and spoke to them, they will be saying us to wait for 2-3days, so i was waiting till now, after that i requested callback they are telling that the delivery was confirmed by me, but they are lying i never said that i received the product, it was mentioned as delivered but i didnt received them, everytime i call them and telling the entire story, they raise the complaint and they just mark them as resolved they are ignoring my issue, please help, its been more than 50days i have been calling them with the same issue

I have ordered shoes then wear for 3-4 days and it becomes apart from upper and lower material and company gives a warranty of 3 months
then after they are not returning the product
kindly contact them and help me

My return for order no. 115225200340296928003 was picked up finally after days and days of calling and talking to the customer care executives and raising complaints after complaints on the 24th of November 2020, but for which the Myntra credit is not updated/ reflected in my Myntra Account yet.
Another order ID no. 115634427529925698203 was placed of the 4th of November 2020 for which I used my previous Myntra Credit as payment of the same, but it has not been shipped yet, even after 22-23 days since I’ve placed the order. The customer care executives seems to be of no help at all. It really comes of as utter disappointment and losing faith in Myntra as a whole.

I have ordered a chemistry sweatshirt(orderno[protected]-0619801) and returned it coz it is not new one looked like already used, monday(23nov 2020) i received the product returned it on wednesday and i received a msg stating the return request has been rejected due to stains/quality issues raised a complaint with myntra but of no use, reshipped the product back to me on friday

Again from the same order thread i ordered Tolkyo talkies jeans received a wrong product (not same as what shown in the image) returned it (return id--[protected] )because of this reason and the quality check team again rejected the return request stating the reason-'wrong product picked up from the customer' shipped me back the product

I tried reaching out to myntra...raised many complaints but everything went in vain, they just closed the ticket without resolving...tried reaching out them on twitter too no use...

Pls help me cc

I ordered (Raymond Men Green Solid Sweater) with order ID[protected]-0204003. But after two weeks they sent me sms that you order has been cancelled without any valid reason. I tried to contact them but there customers did not pay any attention to my problem.

I have placed an order for shirt but received a denim pant .So, I requested for return but the delivery agent had not accepted the denim saying that he can only accept the shirt for return.How can I return shirt if I have received a denim?Myntra customer care is just pathetic as they are not helping me with this issue.

Please help to solve this issue as soon as possible.Kindly refund my money or deliver shirt in return of denim.

Order Id-#1157400 [protected]

Thank you

I was to get three refunds from Myntra of amount Rs 940, Rs 727 and Rs 727 .But these have not been credited in my bank account . When I contacted them, they told me that money has been sent by them and I should contact bank's customer care .Now my bank(HDFC Bank) is asking about their bank name or payment date, so they can check the transaction but Myntra is not providing that too .Bank is saying that actually Myntra hasn't sent the money and they are lying .
Here, I am mentioning the order I'd (all the three items were in same order ) .And I just want that the bank and Myntra negotiate with each other and just credit the amount in my bank account.

The order I'd is :-
[protected]-5514501

Hey delivery boy missed my return now i have to face problem to get refund

Order id: 115682443880482351903. The coat is of poor quality and i want to exchange of same. Used it for a day and got bubbling.

I requested for return of Chemistry overcoat. Order ID: 115652192909292282701 placed on 6th november and created return within 7 days but the product has not yet picked up . Yesterday they rejected my return citing reason that quality check did not pass. But there was no check and no pick up of product. Kindly arrange for pick up of product on the same delivery address asap.

Return Id: [protected]

there are not taking my pickup from since one month,
they are updating the status like 'quality check failed' without coming to check, can u help on this
'
THanks

My pickup cancelling in twice without checking the quality check
there are updating the quality check failed, it is happening since one path could you help on this