Myntra.com Complaints & Reviews

My return for order no. 115225200340296928003 was picked up finally after days and days of calling and talking to the customer care executives and raising complaints after complaints on the 24th of November 2020, but for which the Myntra credit is not updated/ reflected in my Myntra Account yet.
Another order ID no. 115634427529925698203 was placed of the 4th of November 2020 for which I used my previous Myntra Credit as payment of the same, but it has not been shipped yet, even after 22-23 days since I’ve placed the order. The customer care executives seems to be of no help at all. It really comes of as utter disappointment and losing faith in Myntra as a whole.

I have ordered a chemistry sweatshirt(orderno[protected]-0619801) and returned it coz it is not new one looked like already used, monday(23nov 2020) i received the product returned it on wednesday and i received a msg stating the return request has been rejected due to stains/quality issues raised a complaint with myntra but of no use, reshipped the product back to me on friday

Again from the same order thread i ordered Tolkyo talkies jeans received a wrong product (not same as what shown in the image) returned it (return id--[protected] )because of this reason and the quality check team again rejected the return request stating the reason-'wrong product picked up from the customer' shipped me back the product

I tried reaching out to myntra...raised many complaints but everything went in vain, they just closed the ticket without resolving...tried reaching out them on twitter too no use...

Pls help me cc

I ordered (Raymond Men Green Solid Sweater) with order ID[protected]-0204003. But after two weeks they sent me sms that you order has been cancelled without any valid reason. I tried to contact them but there customers did not pay any attention to my problem.

I have placed an order for shirt but received a denim pant .So, I requested for return but the delivery agent had not accepted the denim saying that he can only accept the shirt for return.How can I return shirt if I have received a denim?Myntra customer care is just pathetic as they are not helping me with this issue.

Please help to solve this issue as soon as possible.Kindly refund my money or deliver shirt in return of denim.

Order Id-#1157400 [protected]

Thank you

I was to get three refunds from Myntra of amount Rs 940, Rs 727 and Rs 727 .But these have not been credited in my bank account . When I contacted them, they told me that money has been sent by them and I should contact bank's customer care .Now my bank(HDFC Bank) is asking about their bank name or payment date, so they can check the transaction but Myntra is not providing that too .Bank is saying that actually Myntra hasn't sent the money and they are lying .
Here, I am mentioning the order I'd (all the three items were in same order ) .And I just want that the bank and Myntra negotiate with each other and just credit the amount in my bank account.

The order I'd is :-
[protected]-5514501

Hey delivery boy missed my return now i have to face problem to get refund

Order id: 115682443880482351903. The coat is of poor quality and i want to exchange of same. Used it for a day and got bubbling.

I requested for return of Chemistry overcoat. Order ID: 115652192909292282701 placed on 6th november and created return within 7 days but the product has not yet picked up . Yesterday they rejected my return citing reason that quality check did not pass. But there was no check and no pick up of product. Kindly arrange for pick up of product on the same delivery address asap.

Return Id: [protected]

there are not taking my pickup from since one month,
they are updating the status like 'quality check failed' without coming to check, can u help on this
'
THanks

My pickup cancelling in twice without checking the quality check
there are updating the quality check failed, it is happening since one path could you help on this

I ordered H&M Men Maroon Hooded Sweatshirt on 22/11/2020(All oder details given below)

When I opened the box it was not the product I ordered, It was a 2 Tights pack. I never ordered this product, Even in the invoice it was mentioned H&M Men Maroon Hooded Sweatshirt. I contacted Myntraa within few minutes after delivery through the Myntraa website help center and opened an issue with a detailed explanation and product images. Myntraa customer care agent replied he will update by 25/11/2020.

But Myntraa closed my issue on 25th without any intimation or reason for closing the issue. When I contacted Myntra through the customer care number regarding this they told me they didn't find any issues in their investigation and informed it will be reinvestigated later.

Question to Myntra- why is an investigation required when I have sent all the proof with images,

and from the images that i sent can't you see it's not a Sweatshirt. Hope your customer care agents can differentiate between a Hooded Sweatshirt and Tights.

Images attached
Invoice, Wrong Product Images, Oder screenshot

ThankYou
Naethan Mathew

I received a used product and the tag was not intact on the product and when I decided to return the product, myntra refused to process the refund for the product by saying that it has perfume smell. I received a used product and that is how they treat their customers. I want refund for the product.

Order ID: 115669339609808599201

One of the item for the above mentioned order ID has been returned by me but Myntra rejected my refund. The issue was the product which I received was without tags and I complain the same about Myntra and they assure to resolve the issue by 26/11/2020 but today I got the msg that my refund is rejected due to quality check process fail. If I receive the product without tags then this is completely myntra's fault not mine and I reported them about the same but still they rejected my refund.

The product is Indo Era Women black and teal blue yoke design kurta with plazzos and dupatta, size:xl

I order a kurti from myntra but return it for size issue. They reject my return and told me that product reshipped to me. From last onemonth myntra customer care executives didnot respond properly. Every time they asked me to wait 24 hours. Pls help me

I returned clothes to myntra on 17 November and it was showing that myntra has deposited the amount in bank but I didn't see any credit thing in my account balance. Due to which I'm worrying about the money. Please help
Thanks.

I received wrong product from Myntra and as product size and color was totally different from the one I ordered delivery boy refused to take it with him. Then I raised complaint to customer care and they refused a nd said quality check was done before shipping and product cannot be returned.

I have returned one am-ante bra worth 870. i received the wrong product and i returned it because of the same reason. they reshipped it back even though i had informed customer care. i never received the product or my refund. i have been promised refund on 11th July 4 months after the incident but i haven't received a single penny. now they are saying they wont be able to provide the refund.Attaching mail as a proof in which they had promised me refund

The delivery boy of myntra whose phone number is [protected] has misbehaved with me. His behavior was extremely rude. Please suspend him from his job because we are customers not their survents that they will behave with us according to their wish.

I placed return for my kurta on 21/11/20 as the material is too transparent to wear, delivery person took the product checked the product and tag and took away and in the night I get message return on hold as quality check up failed because it's used product, now why on earth I ll use product with tag intact when the product is transparent, can't it be seen?such pathetic website and it's customer service who failed to give me any resolution, other online shopping websites has much flexible policies, why such kind delivery guys are given jobs, this is cheating on customers, duping customers, I want my refund back, I literally don't understand how can someone use a product with tag intact in it?with such policies this website must be banned I want my refund

I have ordered a Kurta in Myntra and received it on Nov 11th.but I am not satisfied with the quality of the design work in that Kurta but the cloth material was pretty good.

I have placed a return request on Nov 12 th and the delivery associate has picked up the product on Nov 13th.

But that delivery has updated the status as return failed as customer asked to reschedule it

I don't know why that guy did a fraud like that even after received my product.

So, I have contacted Myntra support .They asked me to wait till Nov 21st. And today they have changed the product status as Return rejected as quality check failed.

Will i get my money back or if I get the same kurta, that is also fine for me.