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Myntra.com Complaints & Reviews

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Updated: Nov 3, 2025
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Myntra.com reviews & complaints page 214

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K
Kavya Priya Hanumanthu
from Bhimunipatnam, Andhra Pradesh
Jul 30, 2020
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Plz let me know once the above product of size (40) S or M available
+2 photos
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    A
    Aditya5537
    Jul 29, 2020
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    I ordered sports shoes from Myntra and it got delivered within 3 days but after checking the size of shoes it was not fit for me after that i tried for returning the order. But the return is declined 3 times without any reason by Myntra. The delivery agency didnt even contacted me for the return and everyday i got the message that pickup for return is tried but it was actually didnt even tried. Hence the return was declined/cancelled. I tried to contact customer care but the issue was not resolved and it was shown that your issue is closed and resolved. Order no.[protected]-2472201 placed on 22/06/2020
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      Hitesh chandwani
      Jul 29, 2020
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      Address: sindhi colony bara kholi, sindhi colony bara kholi

      Please delivered fast

      Order name - hitesh chandwani
      Address - sindhi colony bara kholi, gondia
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        A
        Anannya Singh
        Jul 28, 2020
        Resolved
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        Refusing to exchange/return a wrong product.

        Address: B-603, vinayak society, sector-10, plot no.-36, dwarka, new delhi-110075, B-603, vinayak society, sector-10, plot no.-36, dwarka, new delhi-110075

        We ordered a women kurta set. When delivered, the kurta was top size (i.e. too short, isn't long as a kurta). We put that product on exchange as a defective product with written comment that "kurta was top size, isn't look like a kurta". Delivery boy refused to exchange a product as myntra did not approved for the exchange. Then i called to customer care number, they assured that product will get exchange within a week, but there was response....
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        Nandhini N
        from Coimbatore, Tamil Nadu
        Jul 28, 2020
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        I had ordered few home decor products from myntra.com which all were pathatic and worthless. I had returned those products for which refund is still not initiated. One of the product among those was table lamp for which we just received top and didn’t receive lamp (Bottom piece) for which they are not initiating return process even after multiple complaints raised to them. Can you please help to resolve this issue.
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          V
          Vamshi Ashwani
          Jul 28, 2020
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          I have ordered a product worth 20000 and its been 19 days. The product hasn't been delivered and there is no response regarding it from their team. am planning to lodge an official complaint on Myntra in Consumer court.
          +1 photos
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            S
            Sanjay0220
            Jul 28, 2020
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            I have ordered jeans and I got delivered used and dirty product
            I am chasing for my refund from last 7 days which was committed to be credited in Myntra credit within 24 hours
            Order number[protected]-1964801
            Sanjay Mevada
            +1 photos
            Aug 1, 2020
            Complaint marked as Resolved 
            There is no email or apology from Myntra, they just refunded the amount and that is after 10 days of return pick date Very disgusting customer service
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              J
              Jyoti Skumar
              Jul 28, 2020
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              Address: State Bank of India, Guru Gobind Singh colony Nihal Singh wala, distt Moga (punjab)

              Why my returning is cancelling again and again??
              Does it my fault that you deliver me wrong product?
              Why courier vendor is going through quality check parameters?
              If I have mentioned already that I'm raising return request again delivery of wrong product then why they cannot understand?
              I want to tell you that product is in good condition having all tags and is in good packaging. Only the product you deliver is wrong.
              So accept it's return by ordinary pickup.
              Thanks
              +2 photos
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                M
                Myntra customer738
                Jul 27, 2020
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                Hi i placed an order on 19th July, the product was shipped on 20th July after that its 27th July and still have not received any update on my product. When i call customer care they keeps giving different dates first they told 21st july after 1 hour when i called they gave 3rd august. I want to know whether my product is actually shipped? Whether i will get the product or not?

                Ticket Id: IN[protected]
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                  D
                  deepi8036@
                  Jul 27, 2020
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                  Hi,

                  I have received wrong product on 21st july, As when I have requested for return they are declining again and again due to quality check reason.

                  Very much disappointed. Also these details given many time still no resolution .Also they should take action on Vendor.

                  Please find details below:-
                  Product name that I ordered :- Indo Era - Women Red & Mustard yellow Printed with palzzoo & Dupatta, Size small, Q 1
                  Amount 1183
                  Order ID :[protected]-9502601

                  Please find attached original product Image as well as wrong product.

                  Please look into this matter ASAP
                  +4 photos
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                    Y
                    yadavpawan086
                    Jul 27, 2020
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                    Website: www.myntra.com

                    On 25th July 2020, i ordered two items from Myntra of value INR 2579.00, I selected payment through SBI internet banking and payment got deducted from my account but order still not placed.Please see the transfer details below.

                    TO TRANSFER : INB Myntra Designs Pvt Ltd TECH_MYNDGS Payments

                    Transfer Reference no. : [protected]IGAJAPMJD7

                    Also, please find enclosed screenshots for payment transactions for your kind ref.

                    You are requested to kindly look at the matter and please help me to get the refund at the earliest.
                    +2 photos
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                    Same happens to me today. Did you get the amount back?
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                      J
                      JuhiRR
                      Jul 26, 2020
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                      Address: K-2 422 Dev nagar Delhi -05
                      Website: Myntra

                      I returned two item of all about you on july 10. Order was on cod. I got refund of one on same day and other refund of rs948 is not credited till date. I called myntra regarding this many time but they didnot respond postively about time. Every day i call dey say your refund is intiated today wait for 3-5 days. They kept repeating this sentence. I have their email msg which says refund intiated on 10july but when i call dey keep giving me new dates. I asked them transaction id but dey didnt provide nor did they seriously looked at my problem. Fed of their ignorant behaviour towards customers genuine problem.
                      +1 photos
                      Myntra.com customer support has been notified about the posted complaint.
                      Jul 31, 2020
                      Updated by JuhiRR
                      No response till now.
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                        A
                        amitsharma1306
                        Jul 26, 2020
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                        Refund sent to myntra credit

                        Hi,

                        I ordered 3 products of garments from myntra. I received the package and pay through online payment of rs.1516 via google pay. When i checked the sizes are different which i received so i request for return.

                        After pickup i get my refund in myntra credit not in my payment source bank account. When i call to customer care they said that you select myntra credit option at the time of refund however i don't...
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                        drishti11
                        Jul 26, 2020
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                        I placed an return request which has processed by 21st of july 2020 and on same day i also got the reference no as well but till today 26th of july 2020 i havenot received my refund back in my account. Can you please help me with it?
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                          S
                          Suyog Sharma
                          Jul 25, 2020
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                          Address: Banglore

                          Hi team,

                          I had raised concern with incident number in[protected] and in[protected]. My contact number [protected] or you call me on [protected]. It's been more than a month and i have yet not received any final solution. They had also raised a return pickup on allen solly trousers from your end but when i am saying i have not received that product then how will i return the same. I am really disappointed with myntra service this time and with this email i am raising a concern in the consumer forum and sending this email to all the grievances organisation as well as to myntra upper level people.

                          Thanks & regards,
                          Suyog sharma
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                            S
                            Sayedhasan5
                            Jul 25, 2020
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                            I am regular customer of myntra. I appreciate the service of myntra but this time i am very disappointed. I ordered a item on myntra on june but not received yet. I called in myntra customer care but they are not answering properly.. I want to know the reason why my order is not delivered yet...
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                              S
                              Sahana Mallikarjun
                              Jul 24, 2020
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                              Address: Myntra

                              I accidentally collected the insider the points and you guys never told us before collecting that it cannot be returned.
                              I want a refund
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                                S
                                Shah Smith
                                Jul 24, 2020
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                                My order number is :[protected]-0215303 From myntra... My sister some clothes for my mom from myntra and we ain’t like product and we found out that product is used one, so my sister return that product on 15th July 2020 we return that product and we got call on 18th July from myntra that ur banks details r not correct. So my sister fill details again and they told us that in 3-5 days we will get refund of 1490 rupees bt today it’s has been 24th July and whenever my sister talk with customer care They don’t give us proper response and tell us to wait bt today it’s has been 7 days since my return and I ain’t get my refund till today .. so guys don’t buy from myntra cz they send used product and do cheat with people and pls give me my refund of 1490 rupees !
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                                  F
                                  Farha Khan 01
                                  from Muzaffarnagar, Uttar Pradesh
                                  Jul 24, 2020
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                                  Website: MYNTRA

                                  The wishmaster picked up the return from my end succesfully but after3 hours of pick a call came from wishmaster and he says my return got failed due to quality checks and hung up the phone
                                  Now i dont have the product nor refund what should i do even i've called him more than 50 times to get my product back but no reply even if my product didnt match the quality check then why did he take it with him he should have given me the product at the pickup
                                  +1 photos
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                                  Jul 24, 2020
                                  Updated by Farha Khan 01
                                  please help me
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                                    S
                                    Shivangi Khanduri
                                    Jul 24, 2020
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                                    It is showing that refund has been processed but it has not been credited to my account
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