Myntra.com Complaints & Reviews

I have placed a return request for one product which is roadster shirt. I have placed the return request the next day when i received the product. But they are continually declining my request without any reason. I tried to contact support team several times and they are not giving any reasons. They will just tell we will pickup the order the next time and i believe them and raising it again. I have also did write to us option in myntra option. There also they are not giving resolution and simply close the incident. Iam fed up with this. Iam not receiving any updates also regarding return request
Can you please take any action on this matter.

Delivery boy denied to take product back stated as stained which is absolutely wrong. Product was in good condition and tag also not remove.

Return no- [protected]
Date(in chronological order)-
21 June- Order recieved and return request placed
25 June- Return picked up
04 Jul- Return put on hold
21 Jul- Return declined

I ordered H&M pack of 5 tshirts from Myntra and I received the product on 23 June. On opening the package it was clearly visible that the tshirts were very small in size. I had ordered medium as it usually fits me but it did not in this case. I did not even try these tshirts as they were clearly very small.
I placed a return request in almost half an hour after receiving the product but it was picked up on 25 June. My return was kept on hold on 04 July and was rejected today on 23 June. After keeping my return on hold for almost 30 days they declined it without any explanation. The customer service is also not giving me any reason for this. I returned the product as it was without any alterations. I don't know how it did not pass the quality check. I ordered half a dozen clothes from Myntra this season as I really trusted them but this incident has changed my outlook. I've read the return policy and I did not tamper with tags, wear them or do anything and returned the package as soon as it arrived. It's their word against mine. It seems like fraud or scam. Please help me!
I request Myntra to give me the refund or send a size larger.

Return no. : [protected]
First they send me clothes of a teenager girl with tags intact that shows her order number too, then they refused to help me, my return was put on hold saying it did not meet quality standards, refused to give me the original product that i ordered and refused to refund my money, and their customer service keep marking my complaints as resolved whereas they were never resolved. Its a nightmare and already been a month since i am trying to get help from their customer center but its utterly unresponsive with no solutions and are just buying time.

I have returned street band red tape loafers, and it's been 2 weeks and still i have not received my refund yet, inspite of talking to customer support thrice no use.

I tried to order an order from myntra and make payment through phonepe money debited twice from two different accounts but order was not successful i contacted myntra for my refund but they said they didn't received money ask bank for details i contacted bank they said the amount is credited to receivers account again i placed complaint to myntra they are repeating same answer how many times i asked for my money very bad experience with myntra worst service from them.
Transaction ids - p2007031900131590525549 and p2007031856214453976233
My contact information - [protected]

I had placed an order for a shoes on June 18th 2020 having Order ID:[protected]-1807601 and the package was showing as packed and ready to be shipped on 19th. The estimated delivery date shown was June 27th. The Status on tracking page didn't change at all for days together and on the scheduled delivery date i didn't receive the product. I called customer care and they didn't do much but said they will look into it. Then I called them again on 1st July 2020 and after much deliberation my order was shipped on July 2nd. Usually it takes around 5 days for the product to reach on an average so by 7th July it should had reached me but didn't. To make it worse the tracking details were not updating and still showed the order is shipped. I called customer care again and after multiple attempts and calls i was told to wait till July 17th as that was the new estimated delivery date shown. I asked them why my product is still in transit and they made excuses every time and said they will get back to me which they never did. On 18th July I called them again as i was asked to wait till 17th July for the order to be delivered which as expected never happened. On 18th July i was again told to wait for another week which is completely unjustified now as it has been already over a month now since I placed an order and yet the product is not delivered. Usually it takes maximum 6 days at the most to deliver the product in my area from the date of ordering but its been over a month now and yet no-one is willing to help. I have been told to wait till 28th July now for an update which i am not willing to do. Mind you its a prepaid order and i have made atleast 10 calls to them in the month to get answers but they are not willing to give any solution. I want to sue them now as it has caused me a lot of mental agony and humiliation for their unprofessional attitude.

I had ordered a myshka kurti, few days back. Today I got the delivery, however, much to my dismay, the product was entirely different. I hand to hand applied for its return. It came with no price tag either. This appears to be a sheer irresponsibility on myntra's part. I have always trusted Myntra with my shopping and this is how I get treated.
What's more is, even the pick-up agent refused to assist in any way. He was very disrespectful towards me, his name was Rajesh Kumawat.
Kindly look into the matter, because I'm not going to let go of it. No price tag was given to me with the product and I was served a cheap quality thing.

So i ordered a product from myntra worth rs939 and wasn't satified with it. So i placed a return request and the product was picked up on 10.06.20 but I have not yet recieved the refund amount. I call their customer care everyday asking regarding the issue and each time they ask me to wait further. It has been more than over a month and yet i haven't got my refund back.

Received parcel yesterday but there is no name and address who has paid and sent it. Kindly provide same to us.

I have purchase one calvin klein underwear bra of rs 2309 from myntra
Firstly they provide me wrong size
I raised the return request on the same day i got the product
The product was unused and enclosed with all tag
Still they refused to provide me refund
Please look forward to this matter seriously

I have two accounts on myntra one account is on my number and the another one is from my facebook account but now the app is not showing the option of login through fb. I have ordered a dress few days ago and now i m not being able to track my order. How could i do that? The facebook email is also not in use how could i able to recover my password also? Please help me out. Hope for the quick resolution.

I returned a packaged of amount 899 on 10 july. Material was picked up for return on same date but i did not get refund.

This is in reference to issue IN[protected] as you give refund is credited to A/C no ending xxx7. My only A/C no. and the A/C no with which i am transacting is different. How could you credit Refund to the wrong A/C without verifying. Hope you'll fast up the solution.

Myntra is the worst app.
Their customer care are not at all good in solving the problem of customer.
I got an incomplete product as a result of which I raised the complaint along with the images.
The Myntra accepted their mistake but everytime the delivery guy who comes to pick the product is not ready to take the incomplete product.
Myntra is unable to solve this issue from past 3 months .They are not good in telling the ekart people to take the product.

My order number[protected]-3822603 are scheduled to be delivered on 23rd july, 2020 and 24th july, 2020.
But i need it to be delivered before 22nd july, 2020 urgently. Please get it delivered till 22nd july, 2020, i will be very grateful to you.
Thank you

I have order one adidas shoes bearing order no[protected]-5860201 dated 21st june 2020 at the time of discount. I have also paid the amount at the time of order. But it is quite unfortunate to say myntra has cancel item as the item is lost. After approx one month. It very horrible that when i have called their customer care they fails to give a justified answer in which my money has been credited to them approx one month. It is very unfortunate to provide such type service. If the item is lost then it your duty to another same item to the customer at the same price.

My name is Meghan Rasam...
I want to make complaint against myntra.com

They have deactivated my account without any prior intimation and proper reason...
Below is the complaint ID for your reference...
Incident: IN[protected]

I placed this complaint and expecting a proper reason from myntra for deactivating my account, but the problem is they are not giving me any prooer reason and just asking me to read their policy clauses...

I need to know the proper reason for deactivating my account per their convenience... According to me this is a harraasment of customer...

Regards,
Meghan

My name is Meghan Rasam...
I want to make complaint against myntra.com

They have deactivated my account without any prior intimation and proper reason...
Below is the complaint ID for your reference...
Incident: IN[protected]

I placed this complaint and expecting a proper reason from myntra for deactivating my account, but the problem is they are not giving me any prooer reason and just asking me to read their policy clauses...

I need to know the proper reason for deactivating my account per their convenience... According to me this is a hareasment of customer...

Regards,
Meghan

The mask i have ordered is different from what it was shown in the website. As the product was non returnable i raised a concern on 8th of july and the product i have received is on 7th july. I am unable to find any solution for the concern i raised on myntra. I have made several calls to get a solution and every time they are saying to wait 24-48 hours. It has been more than 10 days since i am waiting and i again have to call them for update which ends up asking me to wait. I talked to the customer service executive ms. Jaspreet and the service she was providing is pathetic.