Myntra.com Complaints & Reviews

Respected sir/mam
My order no[protected]-0667003
Is to be delivered by 10 feb. I have to go somewhere on 8th feb. Its an emergency, and no one will be there to receive it. I will be highly thankful i[censored] can deliver the order by 7th feb. I request you sir plz. As i need that jewellery before going, as i have to wear it on the marriage there.
Thank you

Hello Sir,
I have three orders for which I have not received the refund. The amounts are 899, 2144 and 594 rupees.These amounts were returned for Houzzcode beige curtain, soumya green curtain and swayam maroon curtain. I received a blue swayam curtain initially for which I followed up for a month for them to pick up the return.
I called the customer care multiple times and raised the complaint, but they told me that they have raised refund from their side.
I checked my account summary, and it is not reflected.
please help.

Thanks
Simi

Really dissatisfied with the kind of response i got from my call to customer care.. It was a small request to take back my insider points and activate the exchange request for two product. I have by mistake collected the insider points but the answers and response i got was really dissatisfying and leaves me with no option than to discontinue shoping with Myntra

At the time of placing my order itself we clearly mentioned and as office address and not to deliver on sunday, contrary to this they even updated as delivered with fake signature with simple a letter that too on office address. How can this e-com delivery boys and myntra can do this extent of fraud without even delivery. This is the first and ever kind of fraud am facing in prepaid delivery. We raised complaint within minutes of delivery but still myntra is working on it even after 4 days

I have placed an order on myntra on 24 jan 2020 for amount rs.2444 for two items from my credit card which i cancelled on 25th due to a particular reason but as on 5 february still havnt refunded my amount as promised to be refunded by 4th feb so llease help me on this getting my money out of this fraud company
[protected] my registered mobile number with myntra

I reached out to myntra for one of the order they cancelled. They told me someone called them to transfer money to their account. I asked them how can they verify if the person calling is not calling from registered mobile number. They should have called me to check or emailed me. None of this was done. Eventually they called me when i was busy and kept telling me they want to close my account. I told them to not do so, and call me next day. No one called back. Now my myntra account has been suspended without my approval. The remaining money rs 8000+ is still in my account. Kindly refund me back my money, i'm very frustrated. I'm unbale to call them (Phone inputs does not work) or send them emails, they respond back saying connect from website. Which does not reach anywhere. Its going in circles

Hi myntra,

I had issues with the refund of amount rs.815/- for a product named invictus men navy blue & maroon slim fit checked casual shirt highlighted in attachment. Where i raised refund for both the items in the order 112959634683634983303, but got refund for only harvard shirt for the price of rs.859/-.

I made several complaints via myntra customer care but the response i got was that the amount rs.859/- has been refunded, which is for another product.

The customer care is very worst i'm planning to delete my account for which there is no option available.

Thanks.

I had ordered 1 hrx shoes and 1clutch on 13 dec 2019 which is cancelled by myntra but till my myntra credit 5600rs is not get back. I complain so many times on myntra customer care and after every call they tell me for wait for 3 days to resolved my issue but still i m not get back my amount. Very poor service. Totally they stole my credit frm my account with out my permission. I have all the phone recordings they admit my amount but still not give me back

I ordered a mango bag a few days ago and it got delivered to me day before yesterday, however the size was pretty small and it looked bigger on the website. I went to the return option and by mistake collected insider points, now i want to exchange or return it but it has been blocked. I do not want the bag and it's a horrible policy that a customer cannot return/exchange the item he/she isn't happy with. Never gonna shop from myntra.

While placing an order on myntra my amount got debited from airtel payment bank account, but order doesn't placed. When i contacted myntra about this issue they told me to contact airtel and when i contacted airtel about this issue they mailed me a transaction id ([protected]) stating that the amount of 1800 is successfully transferred to myntra.

Please solve this issue as soon as possible.

Myntra account - [protected]@gmail.co.

I am not able to return my ordered shoes (Adidas) because i was redeem insider points accidentally. I am not understand about the insider points.
I received low quality and unfit product from the myntra.
I was trying to talk with myntra support but they are not able to support me.
I was taking with bhupendra and sapna (Supervisor) bot are not support me.
My order number[protected]-4741501
My ordered product - adidas unisex black lite racer running shoes

Order no:[protected]-6070003 placed on january 13, 2020 & as per the tracking details its shipped on 17 january 2020, tracking no: ml[protected] courier name: myntra logistics. The order is not yet delivered until today 04 feb 2020. Its been 4 weeks now & customer care don't have any clue where is the order. Really don't understand the mode of transport myntra have to deliver the orders.

Hello myntra, i have purchased a dress. By default i put the wrong pincode and the dress was delivered to that pincode which is approx 15 km far from my place. Although i got the dress through some source. Now i want to exchange it. So is it possible to change the pick up address.
Please update soon. As i don't want the dress anymore. So tell me the ways to change the pick up address.
Thank you...

I ordered on Myntra a dress, a pair of shoes and earrings for a total of Rs. 3234.00 and paid through SBI net banking on Feb 01, 2020. The payment went through but the order got declined. Please look into this matter as they have not initiated my refund yet. The payment reference number is: [protected]IGAHZUZGQ5. I sent a mail to their customer support but they have not replied yet.

Myntra fraud with me. they sent me wrong product and even after agree with their mistake they are not providing me my refund.

Dear Myntra

This mail is to complain regarding the recent issue for the following product-
Order no.: [protected]-1532703.
Return number: [protected]

After too Many Complains at Myntra Customer care, I found that they are not resolving my problem, which even forcing me to file a legal consumer complaint against your company.

Brief of what happened: -
I ordered Nike Shoes for Order no.: [protected]-1532703 from Myntra for the price of 5999 rupees. they have sent me the wrong product design. They sent me wrong and different product design to me but when I raise a return request (Return number: [protected]) for this product. Myntra Team agree for their mistake and they pick up the product from my door and after 3 days they reship this product to me and decline my request saying that we can’t return your product. After that I again file complain against Myntra but this time they locked my account. And do not want to refund my money.

So, I have decided that to file a consumer complaint against the mal practice you have done because I have not done something Illegal to buy from your website. Let it be a lessons learnt for other as well, so that they don't fall in your trap. That even on Myntra’s mistake, Myntra will never except their mistake and you have to bear for product loss as well as money loss. I'll do make sure that it get published in social media to make the people aware of it.

I ordered a red and golden lehanga Choli worth Rs 2274/-. The product was picked up and that person checked all the tags on the dress. After one hour I got a message that my product was on hold for quality check purpose. I am aroused to see such message and I called customer care but they don't know what happens in such situations. I really need my money back as I ordered this product for a family function and need my money back to purchase something else.

I ordered for a black jacket of the brand named ONLY .. when i got the product it looked like a worn out product.. it was of extremely cheap quality and the most important part is after seeing the product i dint even try the product as it looked worn out to me ...the day it was delivered i requested for a return on the very next day..i even mentioned the reason fir the return that it was of poor quality...i dint even notice if the price tag was there or not.. n now to my horror i got a message from myntra that the return has been declined as the price tag is missing... i feel cheated coz myntra delivered a cheap quality product and as an ethical customer i returned the product on the very next day with all the bags.. y would i remove the tag if i want to return the product.. the delivery guy did check the product thoroughly before takin the product.. now i feel that myntra has only removed the tag n wants to sell this jacket to me forcefully as they know nobody would buy it... i need my money back...

Pls myntra refund my amount soon. I ordered it by mistake. I had cancelled out bt didn't get my money refund. Pls send me soon.
Hey pls refund soon. I had done online payment. Still didn't get my amount.
Pls refund soon

I ordered a hrx t-shirt amounting 699 plus 149 delivery charges that totals to 848 using flipkart pay later. My order number is[protected]-6435101. I somehow didn't like the product and returned it. But i only received 699 refund and not the delivery charges. Moreover at myntra site it is only showing order amounting of 699 in spite of 848 on my orders page. I want my delivery charges returned. As it was not clearly mentioned while placing order that if you didn't like the product or return the product, your delivery charges will not be refunded. This is quite a cheating with the customer. If you don't return my shipping charges i will never ever shop from myntra. This is disgusting. I want my shipping charges back amounting of 149. Your parent company flipkart do refund the shipping charges then why don't you. Give my shipping charges back. I am attaching some pictures.

I ordered a kurta set on 23rd jan, 2020 and the pant shown in the website image were red colored. However i received a blue pant and so i returned the product by clearly stating that different colored product was delivered. The delivery executive checked the original tags and everything and assured me that the return will be successful. He took the product back but i got the mail that my refund is kept on hold. They mailed me to send them the bar-code of the product. How will i send the bar-code when the product is with them only? Now every time i am raising this issue in the customer care service, they are telling to wait and wait. I dont understand what is my fault in this.
Please check the images for more details. I would again request the myntra team to refund back my money and thereby resolve this issue because a different product was delivered to me.