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Myntra.com Complaints & Reviews

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Last updated Apr 13, 2024
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+91 80 4354 1999
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Myntra.com Head Office Address

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 246

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Sir, my mantra order no. [protected] has been put on hold on 2nd january 2020 with no specific reason. This is to inform u further that the shoes/ said order has been collected from my residence k-101, silverline apartments chinhat lucknow from your representative after thoroughly checking the product at 7:30pm on[protected] and at 07:51 pm i have received the acknowledgement of successfully collection of product. Thereafter at 21:16 ive...
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C
Chandana Paritala
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to return a damaged product

Address:Marathalli, 560037

Hi team,

I have ordered a levis sweatshirt (Black) on myntra to gift someone. But i received a damaged product and it has a small hole on it. I notified the same to myntra customer care and asked them for return. They denied it saying that the quality check was done before dispatching the parcel and now they cannot resell the sweatshirt. I agree that the hole may not be clearly visible. But its their fault that they are not...
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Rahul7039
from Hyderabad, Telangana
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delivery agents not available for return/exchange pickup

Address:Mashallah Building, New Hafeezpet, 203, Hyderabad, Andhra Pradesh, 500049

It's been very frustrating as the delivery agent is cheating me every single day. I have multiple orders for return and exchange and every day i get a message that my order will be picked up but the delivery agent doesn't come. I have called him multiple times, reported the same to customer care but there is no response.

The delivery agent tells me that he will be there tomorrow but no one comes and this is happening every...
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N
nithyamadhavan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the refund held up

Address:Chennai, Tamil Nadu

On the very sight of opening the outter cover from myntra it is seen that the saree completely differed from the one i ordered. I never even opened the inner cover and immediately processed for return on 4/1/2020. The very next day the parcel was picked up vide return number no [protected] i completely returned eveery thing with the tags. I have received email and sms that the quality check was not passed and refund held up. This is totally...
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Vijayasree1
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refund failed rs.2106/-

Address:Hyderabad, Telangana, 500045

I have returned a product on myntra order no:[protected]-1571703.
They have processed refund on 16th december 2019 and i have not received any refund from them. I have contacted the myntra.com customer care, they said they processed the refund and they are suggesting me to contact my bank. I have contacted my bank through mail and they sent mail back that transaction id[protected] provided in the trailing mail is a failure transaction....
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Product when delivered found bad quality and not fit, send return request company collect the product and i have shared my account information with myntra customer service team and they transferred my refund to myntra account, not in my bank account. When i contact with myntra customer care team they replied they will not transfer my money into my account. Such a worst company of india please do not buy any product from this company....
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R
Rwtrohit
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wrong and damaged product

Address:31-A, Chetan Nagar, Bengali Colony, Indore, Madhya Pradesh, 452016

Sir i wld like to infrm you that i hve received wrng nd damgd product myntra.com and i hve complain in myntra regrding this isue many times but they hve not resolvd the problm yet makng excuses and also mail is came frm myntra side that problm was resolvd but the problm is not resolvd.
Kindly i reqst you to resolve this problm as soon as possible....
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1994preet
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complaining about delivery agent

Address:Neemrana, 301701

Delivery executives are so moody to deliver the product it's been 12 days i'm waiting for the product to be delivered they don't even attempt the delivery they're not responding to my calls aswell i could see that the product was out for delivery but then no delivery agent called me up and moreover the delivery agents doesn't deliver any product on time we had to collect the delivery from the warehouse every time we order a product kindly...
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E
Eyedromic
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pickup harassment

Address:25 Shivlok Phase 5 Bda Road, Bhopal, Madhya Pradesh, 462022

First of they harrase when you place a return request they won't pickup your order then after rising so many complaint they pick up you return after that it will go on hold and they said quality check failed you used their product why would i use product that i don't like and they are now about return the parcel to me anyway i want refund not that low quality product again i haven't use their product not even touched that again after i placed...
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Bhavuk7
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not cancelling my return request

Address:Bazzar tand behind MMT ground, Sikar, Rajasthan, 829122

Myntra is not cancelling my return request of my red tape maroon solid polo t-shirt as i want my refund in my bank account return id [protected]... I already rejected my return pickup... N there was a complaint on it as it was of different colour... Myntra created a return request on behalf of me n choose refund mode as myntra credit but now i want to create a new return... Wo that refund should end in bank account... Help myntra...
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Address:641007

Hello myntra team,

I would like to share a very bad experience with myntra.

Order# [protected]-3969503product: united colors of benetton unisex black brand logo backpackorder placed: saturday, dec 21, 2019.


I found an enticing offer on eros sale "united colors of benetton unisex black brand logo backpack" by myntra and i paid them the money upfront on 21 december 2019,...
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Yash badola
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fila mens shoes black

Address:Sulabh pg ellisbridge navrangpura ahmedabad 380006, Ahmedabad, Gujarat

Product wrong delivered they told me to wait till 4 jan demanded emails i sent them everything on 1 st on 4 the jan they sent me a noreply email that timeline extended to 6 jan is it my fault that wrong product delivered my money is blocked and they # people enjoying it customre care giving wrong info and always says to wait. Ordered black delivered red some customare care named sachin and aalvi provided wrong information holding me like...
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I bought very expensive shoes from myntra discount. They were delivered in a broken box although shoes inside were good. I requested a return within 1-2 days of delivery due to size issues since we have unusual big and wide foot.

Myntra refused the accept return of the unused shoes the since price tag was not there on the shoes but the box has the price tag. However, my issue is that i am returning in the same condition and...
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Address:Pune, Maharashtra, 411057

I have placed multiple orders on 22nd of december 2019. For 2 of the products the delivery address is changed from pune address to rajasthan address. The products are delivered to rajasthan. Also, there are 2 more products ordered from my account on 2nd of january 2020 using the myntra credit. Both are products are in shipped state. The details of the orders are mentioned below:

Orders for which delivery address is changed...
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Pkhapekar
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priyanka

Address:560075

I ordered one mango dress in sale on myntra for small size. Now i want to exchange it with m size. Even though that m size is available, but they r not showing it in exchange option stating that can’t delivery to that address.
But if go for fresh order they r ready to deliver m size on same address on undiscounted rate.
Kindly help coz even if i buy that product in sale, i have right to exchange. And if that size is available...
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Kirti1422
from Mumbai, Maharashtra
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wrong product delivered and return denied

Address:Mumbai City, Maharashtra, 400053

I had placed an order number[protected]-0821601 for an expensive kurta set from w (Brand) costing me 10k+.

I received a different design item from the same brand. Since previously something similar had happened. I recorded a video of the same whil opening my order packet (Often suggested by customer care at myntra).

I raised a complaint and these guys have audacity to decline my claim while i have provided...
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Raju01011992
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product is wrongly marked as delivered

Hi,
This ia regarding my 2 products which was pickedup by myntra tailor for alteration and after alteration it was supposed to on same day only.
But i was not available at my flat so delivery boy marked it as delivered.
And when i contacted that delivery boy and he stated that ur manager told him to do so and asked me to talk to his manager. I never experienced this kind of modern fraud by any e-commerce company.br...
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Website:www.myntra.com

The company had sent me an item without the price tag and then denied my return request. It has been more than a week the company is not looking into the matter. I have also sent the images of the item received specifying the bill and the original tags. The company is not taking any action and not giving any update regarding the issue. Total fraud!...
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Aanchal Toshniwal
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return request rejected

I have placed a return request on 02.01.2020 and on 03.01.2020 the same was rejected as the price tag on the shirt was missing. However, i am claiming that the product is unused and i still have the brand label tag on the shirt and the price label on the original packet! My claim has beeen declined. I claim that i didnt receive the product with the price tag and i have not used the product in any manner! It was a louis phillipe shirt worth...
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yari1408
from Shimla, Himachal Pradesh
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regarding my jeans

Address:2e/137 nit faridabad, Faridabad, Haryana, 121001

I ordered a roadster jeans from myntra and bymistake i collected insider points which i don’t wanted to do it was just bymistake i did it and i called there customer service almost more than * times and every time i hear the same thing that... And now they are delaying my request for return. Please take some action against them they are doing fraud with every one. Their customer executives are not understanding my problem. Please hire some...
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