Myntra.com Complaints & Reviews

I ordered and received Athena women blue floral fit and flare dress(XL) on 10Feb2020 and I placed a return request immediately on the same day .Since the size XL of the dress was small and XXL was not available so I had to return . I clearly remember not misplacing any tags or anything that came with the product.The delivery executive came next day morning 11 am (11Feb2020) and he properly checked all tags and required details while picking up the dress. After that I received mail stating pick up was done successfully and then I got another email saying my return request was “ put on - hold” as it “failed to pass quality check”.
Then how is it possible that the product has failed the quality check? Why have you put the process on hold? Being a regular customer and an ardent follower of Myntra and being an Myntra Elite member I had returned the product as it was received. This is totally harassment. I have never faced such pathetic issue in other online sites.What if you had sent a defective product?? In past I had already received such defective product from Myntra which I had to return( eg. belt was missing in dress).Product which is small and doesn’t fit for that I will not do “quality check” before returning. I want my money back!!Stop duping and fooling regular customers like this.I want my refund. Else I will ensure not to buy anything in future and will ensure my know ones also don’t buy.

Dear Concerned,
i have never asked for an exchange for the wrong delivery of my product and simply asked for an exchange & now you have from your unsavory end have approved a return. You make me go through pain for 11 days, use my money while i have the wrong product & then don't even exchange my product with the one that i wanted. This is pure fraud & i shall take it up with the consumer complaint forum.
Order No[protected]-9113503

Order i'd:[protected]
5536201

I ordered nike men blue downshifter 7 running shoes feb 04 from myntra. I tried shoes but they were very uncomfortable.. The shoes was not original nike brand. Those nike shoes were fake or 1st copy. The shoes also came in fake cardboard box. Usually nike shoes comes in orange box. Those shoes were hurting my feet. Also doctor said you should not use such fake shoes. I returned them the shoes as it is with the box. I clearly remember not misplacing any thing. Also the delivery agent was harassing me he said he will not come to your area as it was not in there service area. The delivery agent told me that he don't want to work for myntra. Why he was complaining to me. I was at home for the three days they didn't come to pickup order. They sent messenge to me saying that you were not at the home. But i was at home. But on third day they came and picked up my order. I got message saying my return request was "put on-hold" as it "failed to pass the quality check". I want refund for the nike men blue shoes. I don't want to hurt my leg. I don't want cripple my legs... I want refund.

Wrong product received apply cancel courier boy told different product so can't pickup so apply cancellation reject then company tod wait 24 hr wasting my four day then reject my cancellation told same product received so courier boy understand because he see product company not again and again call in company not get proper resolution wasting my time and money so take action

I paid ₹779 for a product on 8th february via google pay. I received a message from my bank account stating that my account was debited with aforesaid amount but i couldn't get the product confirmation mail. I sent a mail to myntra regarding this issue. I received a mail in which they mentioned that they currently are unaware of the payment. Please help me resolving this issue.

I ordered a two product first her by invictus olive green top and dressberry brown flat. My order has been delivered to me but due to size issue i place a return request for both the product. 3 february 2020 my product was pick up. 10 february 2020 i got a mail that the product on hold due to article is mismatch. I gave the right product but they said the quality check is failed what should i do

I have ordered a apple 2nd generation airpods from myntra costing rs 10999 on 06 feb 2020 my order i’d is 113284465245476950603. I received that product on 9 feb 2020 when i opened the packing the airpods and the charging case is not available there only the charging cable is there. Please look out the matter and please return the product. The bar code in the packing is also showing invalid at the time of scanning in myntra

I ordered two women flats after 7 days my products was delivered to me . I opened the package, I received both the wrong product then I immediately create a return request and next day delivery boy pickup the return after 7 days I got a mail that the return request is rejected . I contact a customer care they said return request is rejected then I said that I got wrong product Andi return the product then I will get my money but they said they didn't refund . please help me

My order number[protected]-6211301. I ordered two products but only one delivered and one is lost somewhere. Product nayo was delivered to me on 26th jan and yufta not delivered yet but in app it's showing delivered on 26th jan. Customer care not helping. I can see in google they are doing same thing to many customers. I talked to customer care but they are not helping. Even they are not ready to show courier delivery signature. They are updating anything in the app.

Sir i return my 2 fort colins jakct on first time dated 9.1 2020 but item not pickdup 20.1.2020 even my request cancelled again i request placed on dated 21.1.2020 which was confirm by myntra on dated 23.1.20 but item not pickdup 31.1.2020 again my request cancelled without any reason again i request placed from cstmr care of myntra request placed and pickup date is 8.2.20 but till today item not picked up

I have ordered an airpod 2nd generation on 4th february, it was paid online and i have received the package the next day, but when i got the package and open it, i found the inner package (Box) opened and there was no airpod inside. I have launched a complaint against it to the customer care of myntra they asked me to wait till 10th february but the next day i got a msg that my complaint has been rejected. I called them many times but it’s of no use😟. What should i do, they didn’t return my money/airpod

I bought a wrong pair of shoes from myntra worth rs 2900. At its delivery (6 feb 2019), i mistakenly collected the myntra insider points (Which are of no use and relevance so far). Now, they have disabled the option for return/exchange for the product. For such new programs, the company should mention the required terms and conditions in the column of every product or the redemption of the points should be offered only once the date of return/exchange expires. At this very moment, i expect an appropriate action.

Hi,
This complaint is regarding :
Product name: maserati - men analogue watch.
Article no: r[protected]
Order date: 07/01/2020,
Received on : 19/01/2020
Order no: 1130283/8864948/0044301

As a regular customer of myntra. I trusted this company for providing me with best product, services and customer care. But, i am highly disappointed with the product and service they have provided me with my past order.
I ordered maserati - men analogue watch, worth approx rs. 20, 000/-.
My order was completely opposite to what is was mentioned on site.
1) i ordered watch with black strap but received it with blue strap.
2) the lock of the watch was different from that lock that is shown in the
Images on the myntra website.
3) the label printing on below of the dial was different from the images that
Are shown on the myntra website.
4) the condition of box and case speaks itself. The box was totally damaged
And torn up. Kindly, find the attached images for your reference.
I have called customer care support multiple times and they are deliberately rejecting my issue, with a reason saying "it was shipped to you with proper testing and hence we are rejecting your complaint". When asked to transfer call to their senior executive, they are keeping my call on hold for 30 minutes.
Kindly, help me out in replacing my order as i am frustrated now. Kindly, find the attached images.
Thanks,
Kunal garg

Respected sir/mam
My order no[protected]-0667003
Is to be delivered by 10 feb. I have to go somewhere on 8th feb. Its an emergency, and no one will be there to receive it. I will be highly thankful i[censored] can deliver the order by 7th feb. I request you sir plz. As i need that jewellery before going, as i have to wear it on the marriage there.
Thank you

Hello Sir,
I have three orders for which I have not received the refund. The amounts are 899, 2144 and 594 rupees.These amounts were returned for Houzzcode beige curtain, soumya green curtain and swayam maroon curtain. I received a blue swayam curtain initially for which I followed up for a month for them to pick up the return.
I called the customer care multiple times and raised the complaint, but they told me that they have raised refund from their side.
I checked my account summary, and it is not reflected.
please help.

Thanks
Simi

Really dissatisfied with the kind of response i got from my call to customer care.. It was a small request to take back my insider points and activate the exchange request for two product. I have by mistake collected the insider points but the answers and response i got was really dissatisfying and leaves me with no option than to discontinue shoping with Myntra

At the time of placing my order itself we clearly mentioned and as office address and not to deliver on sunday, contrary to this they even updated as delivered with fake signature with simple a letter that too on office address. How can this e-com delivery boys and myntra can do this extent of fraud without even delivery. This is the first and ever kind of fraud am facing in prepaid delivery. We raised complaint within minutes of delivery but still myntra is working on it even after 4 days

I have placed an order on myntra on 24 jan 2020 for amount rs.2444 for two items from my credit card which i cancelled on 25th due to a particular reason but as on 5 february still havnt refunded my amount as promised to be refunded by 4th feb so llease help me on this getting my money out of this fraud company
[protected] my registered mobile number with myntra

I reached out to myntra for one of the order they cancelled. They told me someone called them to transfer money to their account. I asked them how can they verify if the person calling is not calling from registered mobile number. They should have called me to check or emailed me. None of this was done. Eventually they called me when i was busy and kept telling me they want to close my account. I told them to not do so, and call me next day. No one called back. Now my myntra account has been suspended without my approval. The remaining money rs 8000+ is still in my account. Kindly refund me back my money, i'm very frustrated. I'm unbale to call them (Phone inputs does not work) or send them emails, they respond back saying connect from website. Which does not reach anywhere. Its going in circles

Hi myntra,

I had issues with the refund of amount rs.815/- for a product named invictus men navy blue & maroon slim fit checked casual shirt highlighted in attachment. Where i raised refund for both the items in the order 112959634683634983303, but got refund for only harvard shirt for the price of rs.859/-.

I made several complaints via myntra customer care but the response i got was that the amount rs.859/- has been refunded, which is for another product.

The customer care is very worst i'm planning to delete my account for which there is no option available.

Thanks.