Myntra.com Complaints & Reviews

I ordered one cloth item on 24-Dec-2019., Order #[protected]-2946201.

It was supposed to be delivered on 02-Jan-20 but as on 08-Jan it is not delivered. Called several times on Customer Care helpline but not getting any reply which can help. Order status still showing that it will be delivered on 02-Jan. Don't know how to escalate it further....

With profound grief i would like to inform you that i have ordered one jacket order no.[protected]-7352503) on dated 25th december 2019 but till time i did not get my jacket.

Today supposed to get it deliver instead of that i got to know the information that order has been canceled by myntra (Due to internal issue).

It is really disappointing that my order has been canceled without informing me and any...

I ordered a green kurta but it was oversized and was delivered without the mentioned belt that was supposed to come with the kurta.. I placed return but the deliver agent refused to take it. I have mailed u many times and called to resolve the issue but no action has been taken ven after 10 days. Very disappointing. I regret shopping from mantra.com...

Order id:[protected]-7821203

I placed an order with myntra on their app for 11 items on 20th dec'19, which included, a watch, a scrub, 3 shorts, a women's jeans and sweater and 3 briefs, mostly all needed for a trip to goa, i was to leave on 24th december afternoon. Partial order came to the nearest delivery hub on 23rd december, so i decided to give them a chance to get delivered in time but they did not get delivered...

I ordered few products and one of those is renka burgundy sweater @ rs. 990 and with email id [protected]@gmail.com.
The quality is cheap, also thread is coming out from neck, hence i placed the return request. However, executive denied to pick up the product stating price tag is missing.
The tag is intact and price tag is pasted on transparent polybag. I called customer care, they asked to send me pictures of the product and...

I have made an order dated 2nd Jan 2020 against the order ID[protected]-8913601 on Myntra, wherein 2 items of brand 'H&M' (Rs.5999 & Rs. 1499) have a size-related issue.
I have contacted the Myntra's support.
However, got denied for exchange. They came out with some irrelevant logic affirming the collection of insider points.
I have told them to reverse the points but denied twice. Please look into this....

Hi,
I have returned 2 products - campus men's shoes on 28 December 2019 and aasvaa semistitched lehenga choli on 4 January 2020 purchased from Myntra .The products were unused with tags attached. However I have not received the refund yet.I have complained regarding the same dozens of times via email and calls and now they have even stopped responding to my mails and calls
I am a loyal customer of Myntra but this time I am...

ORDER NO:[protected]-6268601
COMPLAINT NO IN[protected]
As per myntra rule for return prodcut the item you want to returned that was not used, not damaged or with original tags, i fullfill all criteria still they didnt take it back and saying colour is slightly different what could i do for colour differentiation, i am fullfilling all the return rules plz help me and sorted out take this product and provide refund...

Refund not yest processed for 3 products no actions are being taken .. making me call every day and even then they don’t care it seems. I have checked with the bank and I have checked the my statement no money has been credited and they have send me a reference number as well but the bank denies the same . And when I call myntra they make me drop the call by saying they will call me back in 24 hours 15 mins etc and but no calls have been...

I have purchased one dupatta " Satrani Red woven Design Banarasi Dupatta " Item code: U100MM12317071, VENDOR SKU CODE: 20FD221, ITEM SKU STRNDUPA33638563, MRP.RS 1699.00.COLOR : Red. My order no.[protected]-7666701. After opening the Myntra package the product( dupatta) was inside the polypack and no any price tag attached with it. The price tag is pasted on the polypack along with the invoice. Now, when I wanted to return it, the courier...

I made a transaction of 857 rupees on 13th dec 2019 from google pay the amount was debited but my order hasn't been placed after contacting so many times with myntra they ignore my complaint of refund and providing me a fake virtual reference number which is of no use to me. I have provided the screenshot below mentioning the reply from myntra no one is helping me and my hard-earned money is gone now please help me....

Hi,
I was supposed to return a product valiosa women boots, which i didn' t like after receving from myntra.. I have returned my product on 30 dec 2019, ideally the refund should be credited within 2-3 working days, but i have not received my refund till now.

Issue was, i updated my return pick up address but the pick was taken from my old address, for which i have received a confirmation mail that the return was picked...

I had created a return request of a swatch watch costing 12800, the guy picked up the product and assured me all is ok with the product however in evening i received a msg stating the product has failed quality check as there was no price tag.. The box i. Which the watch was kept had a price tag but the myntra customer care is
Stating that there is no price tag... Now how would i know if the product is damaged due to his poor handling......

I had created a return request of a swatch watch costing 12800, the guy picked up the product and assured me all is ok with the product however in evening i received a msg stating the product has failed quality check as there was no price tag.. The box i. Which the watch was kept had a price tag but the myntra customer care is
Stating that there is no price tag... Now how would i know if the product is damaged due to his poor handling......

My order no[protected] 8800601 placed on 12 dec 2019 of mast and harbour colorblocked lightweight bomber jacket of rs 999 was of large size and quality issue, so i wanted it to be returned and refund for that i placed a return request on 27 dec. For few says they what myntra has dine is only messaging that someone will come and pick up the order which i wanted to return as per their policy and service each day fir continusly 5 to 6 days...

I have requested for an exchange for a damaged kurti n palazzo set (Order no[protected]-4242703 dt 27th dec 2019) but instead of replacement, myntra logistics denied to pick the defective kurti. I have been calling their customer care and registering complaints since 4th january 2020 but no action yet instead they are closing the complainant and creating new complaint every time i call them. New complaint number is in[protected]....

I am complaining this again since it is not resolved but marked as resolved
28/12/2019 in myntra order no[protected]-7616101 saree ordered rs 1014/-by cod.
4/1/2020 by 1330 hrs received the pocket. Opened the outter cover and immeditaely found the saree ordered is entirely different. Without opening the pocket, refund request no [protected] processed immediately in app
5/1/2020 by 1330 hours the same delivery agent...

I received vaak women olive green regular fit would casual shirt and i didn't like the quality of product so i raised returen request bcs i was on leave on friday and parcel was picked by mine friend on friday and she paid for this and saturday sunday my company remains close as weekly off so when i return back to office on monday i unpacked and check my parcel and quality didn't match my expectation and immediately i put an return request...

Sir, my mantra order no. [protected] has been put on hold on 2nd january 2020 with no specific reason. This is to inform u further that the shoes/ said order has been collected from my residence k-101, silverline apartments chinhat lucknow from your representative after thoroughly checking the product at 7:30pm on[protected] and at 07:51 pm i have received the acknowledgement of successfully collection of product. Thereafter at 21:16 ive...

Hi team,

I have ordered a levis sweatshirt (Black) on myntra to gift someone. But i received a damaged product and it has a small hole on it. I notified the same to myntra customer care and asked them for return. They denied it saying that the quality check was done before dispatching the parcel and now they cannot resell the sweatshirt. I agree that the hole may not be clearly visible. But its their fault that they are not...