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Updated: Jan 31, 2026
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Myntra.com reviews & complaints page 239

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V
Veromoda Haha
Mar 20, 2020
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I have return hrx jean on 13rd mar, 20. They picked it up and my return process started on 14th mar. I got an email saying my money will be refund within 1 day. Its been more than 7 days yet i havent got my refund yet. I tried calling the customer care. They said that they couldnot track it due to technical product. I am looking for prompt action from myntra.
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    Mahaveer_cc
    Mar 19, 2020
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    I have returned nike joggers bought from myntra on 3rd february 2020. As of now it's more than one month passed but i have not received the refund amount yet. Every time when i contacted myntra they continuously saying that from our end the refund is successfully transferred but i haven't received the amount. They are saying that you should contact the sbi bank since i have made payment through google pay upi (Sbi). I have contacted the bank but they are not replying to my mail and on calling they are saying that myntra is a third party application and we can't help you in this matter. I have tried my best to tell them i have not received the amount. But now i am tired and frustrated calling them because i am not getting any right response from them. So kindly help me out in getting my refund.
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      niviee
      from Hyderabad, Telangana
      Mar 19, 2020
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      Address: Myntra Designs Private Ltd., AKR Tech Park, B Block, Krishna Reddy Industrial Area, 7th Mile, Kudlu Gate, Bengaluru 560068, Karnataka, India, Bangalore, Karnataka, 500016

      I have returned two products. It's been 15days of one product pickup and 25days for another product pickup.. But they didnt provide me refund yet.. They are just telling me to wait.. And dont give me any update even.. Everytime i am calling them and asking them about refund and they are providing me false information.. Return id-[protected] and [protected]
      Myntra.com customer support has been notified about the posted complaint.
      Mar 21, 2020
      Updated by niviee
      They are not giving me any update and whenever i am calling them they are telling me to wait..they are not lodging my complaint even..i am waiting for the last 27days almost
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        S
        Shashikant Saini
        Mar 18, 2020
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        Address: No 60, 1A Main, Ashwathnagar ( Dollars Colony), RMV 2nd Stage, 560094

        The shopping experience was rubbish. I bought a saree and the quality was bad. After returning the saree in the same condition as it was, after speaking to customer care, they asked to return it. After returning amount was declined stating artical mismatch. Calling customer care again, the customer care executive was rude and used shabby language. He didn't listen to our complaints and kept saying payment is declined. They haven't considered mismatch from delivery partner and straight out blamed the customer. Not even trying to dig deeper and listening to us even after calling multiple times. The whole experience has been harrowing and disturbing. It's been a month and the company has taken no heed into checking the status of the saree and are not initiating the refund.
        +1 photos
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          Nimmy Prakash
          Mar 18, 2020
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          Address: Bangalore, Karnataka

          Ordered allen solly shirts and the products delivered were fake. The description showed 100% cotton and the delivered ones was 100% polyester. And more over the shirt had a name mark of a tailor shop where the shirt might have got stitched. Feeling pity on you myntra. Such a shameful act selling fake products of branded products and getting money. Hereby attaching the photo below for your reference and return cannot be processed as the price tag has been removed. My order id was[protected] 9998603. Please don't spoil brand names for your happiness.
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            S
            Suhani Agarwal
            from Powai, Maharashtra
            Mar 18, 2020
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            Address: New Delhi, Delhi, 110017

            I ordered a dorothy perkins top from myntra and received a roadster tshirt. I raised the complaint and they denied refund. I sent them pictures showing that the tshirt had a roadster logo and a dorothy perkins tag on it which made me question myntra's authenticity but they took no action. Instead of investing their suppliers they denied my request. I would like my refund and strict action taken against myntra.
            +1 photos
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            Mar 18, 2020
            Updated by Suhani Agarwal
            I ordered a Dorothy Perkins top from myntra and received a Roadster tshirt. I raised the complaint and they denied refund. I sent them pictures showing that the tshirt had a Roadster logo and a Dorothy Perkins tag on it which made me question Myntra's authenticity but they took no action. Instead of investing their suppliers they denied my request. I would like my refund and strict action taken against Myntra. My order no is[protected]-2058701

            I have ordered a formal shoe instead of got a brown formal shoe poor quality .i request to return for one day use to check .so pls return the product and refund.pics not to share because product not be here
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              Suhani Agarwal
              from Powai, Maharashtra
              Mar 18, 2020
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              Address: 110017

              I ordered a dorothy perkins shirt from myntra and they sent me a roadster tshirt with a dorothy perkins tag on it. I shared the pictures the bar code and the price tags and i was not given any assistance and i can't believe these people misusing their monopoly and doing non sense in the name of authenticity. I need my refund and strict action against myntra.
              +1 photos
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              Am not able to login to my myntra account my email id is "[protected]@gmail.com"

              Had 1600 credit in the account want to file a complain against Myntra
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                K
                kanikaGoyalKansal
                from Chennai, Tamil Nadu
                Mar 17, 2020
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                Address: 560103
                Website: www.myntra.com

                Bangalore, march 2020, i ordered 6 pairs of shoes, size 6. But it didnt fit in properly, so i ordered size 7 for 2 pairs, and raised return for 4. From return, 2 shoes reshipped to me, saying they did nt meet the return criteria as they are used. I received the shoes in the morning, checked them, placed return, and it was picked up in afternoon same day. When did i get the time to use the items that too which dont fit me. The exchanged shoes that came, also did not fit properly plus the white shoe was so dirty. For them the return again was cancelled by myntra even though i mentioned it specifically while raising the return.
                Myntra.com customer support has been notified about the posted complaint.
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                  nilanjan.0102
                  Mar 17, 2020
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                  Address: 560037

                  I have returned 3 product (Order no :[protected]-2781101) on 6 march 2020 worth rs.4, 109 but this refund amount has not been credited to my account. Customer care people told to wait till 16 march before which the amount would get credited; but that didn't happen. Now they are telling to wait for another 10 days. How long i should wait? It is already been 15 days since the products were returned and still no amount has been credited to my account. Worst refund service experience from myntra. I would suggest not to purchase products from myntra. Looks like these # people won't refund my money back.
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                    N
                    Neema Mall
                    Mar 17, 2020
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                    I placed an order on 7th of march on myntra of rupees 1466. Amount has been deducted from my bank account but myntra claims that no order has been received. So i initiated a refund on my order. I called on customer care number and i got to know that they have initiated my refund and it's been 9 to 10 days and even after that i have not received the money. Why is it taking this much time? What's going on? I want my money back.
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                      Jasmine kalra
                      from Powai, Maharashtra
                      Mar 17, 2020
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                      Once i ordered a top from myntra and got the refund into my myntra account credit so when next time when i ordered something my money got debited from myntra credit amount and when i cancelled due size issue it's not giving me any refund back even into my credit account. Please help me. I want my money back in any form. I'm a student i bearly handle my personal expense this money is so important to me.
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                        R
                        Rahul Verma112
                        Mar 15, 2020
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                        Address: New Delhi, Delhi, 110063
                        Website: Myntra

                        I have not recieved tag with watch and now myntra is saying they have send tag and if i didnt recieve thats my fault and they will not return because tag is not awailable.
                        I cant understand they sell tag or product if product is smae and they are not sending only tag with that so they have an option to not accept return. Very worst service
                        My order id is[protected]-1629603.
                        Thats a good policy if they dnt want to return any product they will state that tags have sent by us and when customer opt for return they asked for tag which was not sent by them and they alread knew that
                        Myntra.com customer support has been notified about the posted complaint.
                        Please find the attached screenshot of Order no.[protected]-1611603 And product WROGN Men Black Slim fit jeans amount of Rs.1325 . This product has been returned on 7th February of 2020 but amount didn't refunded yet.

                        Continue complaning in Myntra support team but didn't help to me.

                        Thanks and Regards

                        price tag not received - Comment #3663109 - Image #0
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                          Shakshi Gupta
                          Mar 15, 2020
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                          Address: Amity Gate No 4, Noida, Gautam Buddh Nagar, Uttar Pradesh, 201313

                          My account number is [protected]. I had order a top by name
                          Texco women red and burgandy pack of 2 regular fit printed casual shirt
                          Now i got the product on 6th of march and found that its a reversable top. The one side of it is red, the other is burgandy. Its basically a two in one top and not a pack of 2. As it was a top larger in size and there was no exchange available, i returned the product. Now myntra returned it back to me saying it has not passed there policy. I called the customer care and told everything about the matter but yet they have not provided with any resolution.
                          How can a customer provide them two products i place of a two in one product?
                          This is how myntra defrauds it's customers. It has also blocked my account. Now what do i do with the product as it is of no use to me
                          Myntra.com customer support has been notified about the posted complaint.
                          I ordered a kurta but i received a shirt .when i contacted customer care my return request is approved but still no one come to take it.when i again approached customer care there is no reply

                          defrauding the customer - Comment #3662960 - Image #0
                          defrauding the customer - Comment #3662960 - Image #1
                          defrauding the customer - Comment #3662960 - Image #2
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                            ashutoshgugl
                            Mar 15, 2020
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                            Myntra is forcing the customer to buy product only from there site, because they are not transferring myntra credits to bank account. Im not interested to buy again from myntra. I ordered a product which was delivered wrongly so i returned the product and they refunded me in myntra credit. But now i want to transfer my money to bank account and they are not returning money back. They are just forcing me to shop from myntra only. And im not happy with ordering from myntra and i don't want to order again. They are just exploiting rights
                            Myntra.com customer support has been notified about the posted complaint.
                            I have bought a product from myntra due to some issue i am returning it. but the delivery agent is not calling me and when i try to call them they are not picking up phone due to which i am not able to return the product .please help me.
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                              S
                              Sulaiman melamane
                              from Mumbai, Maharashtra
                              Mar 14, 2020
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                              Address: 574239

                              Such an shameful act by myntra!
                              The product delivered was fake and entirely different from the product shown. The company named for its standard shouldnt have done these type of cheap act. I had ordered a nike hooded sweatshirt from this account and i had mentioned the account and product id.
                              I request myntra to not to continue all these shameful acts again and i have attached the photo below of original and duplicate and return cannot be processed as points were already collected. Please do solve this problem as soon as possible or the case will be given to consumer court regardimg cheating the costumers by giving fake items. Do the meedful
                              As soon as possible

                              Account id : [protected]@gmail.com
                              Order id:[protected]-7561601
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                                devikashajesh
                                Mar 14, 2020
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                                Address: Banglore
                                Website: Myntra.com

                                I have returned the product from myntra.. Alena solid cigarette pants (₹429) and has not received the refund it's been more than one month. It was shown processed on 7feb.. But has not yet credited in my bank account. The myntra chat people says thd refund was processed on 18th feb..in my google pay account... But i have not received any amount in my account. I have went to my bank regarding this issue.
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                                  Shruti Pyne
                                  Mar 14, 2020
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                                  account deactivated for no reason

                                  Address: 10, Crooked Lane, Behind Paradise Cinema Hall, Kolkata, West Bengal, 700069
                                  Website: myntra.com

                                  My account has been decent volume of transactions and thus aware of their return /refund policy.
                                  Despite that my account has been blocked, so i cannot raise ant return request as well.
                                  Today i received the message that it has been deactivated. On asking the customer care they had no clue as to why my account was deactivated.

                                  Order no. Order no.:[protected]-2203403 need ato be returned but i am unable to do...
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                                  Milib123
                                  from Hyderabad, Telangana
                                  Mar 14, 2020
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                                  Address: koramnagala, 560034

                                  I've returned a product that i've not received refund for. I ordered rings from myntra.com along with two other items which all came in one packet. I had to return them and all products were picked up together. I received refund for two of of the products on mar 5. But the rings they refuse to refund saying they haven't received the return.
                                  I've escalated multiple times to them but they keep saying they haven't received it. Their delivery executives usually never check the packet when they pick up returns. There has been some misplacement from their side and they expect the consumer to near the losses.
                                  Attached their response after repeatedly raising this complaint. They wouldn't even let me speak to someone in authority.
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                                    Cmashish
                                    Mar 13, 2020
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                                    Sir, i purchased shoes from myntra.com on 25.01.2020, after delivery of product i returned the product to myntra.com on 01.02.2020. On 07.02.2020 myntra.com informed me by email that refund has been processed. But the refund of rs. 1764 has not been credited to my bank account till now, i contact to myntra.com but they are saying that refund has been processed and they are not cooperating. I have made a complaint to sbi bank by making an application ' dispute gravianve', but they are saying that contact to myntra.com. Anybody are not helping me, please solve my issue.
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                                      Geeta Sahu
                                      Mar 13, 2020
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                                      Address: AKR Tech Park - B Block, 7th Mile, Off, Hosur Rd, Kudlu Gate, Krishna Reddy Industrial Area, Garebhavipalya, Singasandra, Bengaluru, Karnataka 560068, Lucknow, Uttar Pradesh

                                      I have purchased a koskii lehanga choli worth rs139990/-. After unboxing i found that dupatta which i have got is different from shown in image. Blouse and lehanga is in good condition. I have raised concern within 2 hours of delivery. Now myntra has blocked my account saying that i have returned many products. But it's my first account. I haven't done any shopping before it was my second order and they are giving me a fraud reason. Seller has also confirmed that i have got the wrong dupatta but myntra has declined my return request.
                                      Myntra.com customer support has been notified about the posted complaint.
                                      Mar 13, 2020
                                      Updated by Geeta Sahu
                                      I just raised the concern regarding my purchase I just want to create a return request for the order no.[protected]-0874603 "koskii navy blue ready to wear lehanga choli ". I haven't verified any mobile no. to my account . Sir I have called the seller they are saying that i have got the wrong dupatta of some other lehanga choli and told me to contact you and provide you all information regarding the same . Sir, I have purchased from your end and if they are saying that it's their fault and I have proof too sir, this dupatta belongs to some other one . My email I'd is "[protected]@gmail.com" and I live here in PG and I haven't done any shopping from your side . kindly understand my situation at this point of time sir. Seller is already saying they want to help me in this matter but without you it can't be done . It's not my fault seller is saying they will provide me refund if you process my return request . Kindly help me sir please . There are many girls/boys who misused your platform on taking them consideration you are treating me as wrong. Sir, I have kept this lehanga unused and unwashed with price tag . Pickup partner come and he see all the details they don't want to put this order on hold but he was saying there is not any option other than holding this . You can call koskii manager and confirm my problem sir, . Sir, I am a student who doesn't have that much of amount of money to waste . I trust you so that I have done shopping from your end .
                                      Mar 13, 2020
                                      Updated by Geeta Sahu
                                      Sir, I want to provide one more information regarding my purchase . After delivery I called the customer care representative of myntra and describe all the problem regarding dupatta and I have also told him that the packet was torn badly when I received it . Delivery boy delivered the packet in evening that's why I was unable to check it. Packet was torn from side and tape is putted over there and the dupatta I found in my order was wrong one . I have placed my order through [protected]@gmail.com . I want to attach the photo of packet which was torn from upside . Myntra has blocked my account by saying violation of Myntra Fair Usage Policy . Sir, the amount of order is 13990/- by mistake I have written 139990/-. The price tag has MRP 12490/- . Can you tell me that amount greater than MRP taken by seller is illegal or not. MRP written on price tag is 12490/- but myntra has taken 13990/- this is very disgusting and punishable crime.

                                      Mar 14, 2020
                                      Updated by Geeta Sahu
                                      Sir. It is clearly seen that the product has MRP Tag which has price value of 12, 490/- but sir myntra has taken 13990/- amount from me . I have also cross checked it from koskii website in which they are selling their product at their own price in which it is clearly mentioned the same price . But myntra is taking more than the price tag which is illegal and punishable crime . I want to return my product as myntra is also doing a Fraud to their customer and I want to take legal actions regarding this. I am attaching the image of price tag and the screenshot of koskii website in which same lehanga has the value 12490/-. Same seller is providing the same product as 12490/- but myntra is taking a large amount more than the price tag.

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