Myntra.com Complaints & Reviews

Myntra refuse to return or exchange product after mistakenly collect myntra insider point.
Even they don't show any return policies when clicking on myntra insider point.
There is no exchange or return is there
The product size is not fit to me, its look too bigger in size.
If you don't accept return but atleast exchange the size....

Hi i have returned the products worth more than 22000 and the pickup agent have coollected them after checking all the products. It's been more than 3 days now i have been following up. Everytime i call myntra customer care, i get reply that they have taken down my complaint and are working towards it. Yet i havent received my refund.. Need help!!!...

Product got delivered on 26th december. However mistakenly insider points got collected. When contacted customer support they were not willing to help on this as they stated that they cannot help and can do anything from our end with the wrong sized product. Neither refund was initiated nor exchange of the product was triggered over the app. Need this concern sorted out. If proper concern is not taken need a escalation of the same....

I have placed order amazfit watch but they delivered me cheap jewelry.

I complained about the issue to customer care
Three times.

They sent me a. Mail we have resolved u r issue by declining claim as we sent write product.

I put a word to them again i received a wrong product please recheck the things.

They came up with same answer.

They can't help out on the...

I have received a wrong product which has another order no with another buyer's name on the tax invoice page which was inside the package ..but on the outside package buyer's name was mine .. totally different product i recieved today.. i have ordered globus white front open shrug (women) but I got a red bathrobe large size with another order no.. pls return the product and place refund asap...

I placed an order on 22nd december 2019 of rs 1307 (Order i'd number[protected]-1860101). Out of the total 4 products ordered 3 were cancelled, the total of which is rs 1082 and i received the return of only product of rs 244. The payment was done through google pay. Even after calling the customer care so many times i didn't receive the refund. I was asked to wait for 3 days for the amount to reflect in my account but i have not received...

Can not exchange product after redeeming insider points

I got few jackets and tops delivered today. The clothes I received are of poor quality and most them doesn't have proper fit. However, I mistakenly claimed my insider points and now i am unable to exchange/return them. I called the myntra customer care as well but they are unable to undo the changes made by me from backend. There should be some sort of functionality to...

I am a frequent purchaser from myntra. I ordered a pair branded shoes (Nike) on 21 december 2019 (Prepaid rs. 2718)
Order no:[protected]-6227501

I got early arrival message for delivery on 27 dec 2019 itself. But what happened was i later got message at 7:00pm that product has been delivered when i haven't received it. I tried to call the delivery representative through a number (Note it was some company generated...

Today on 28 dec while placing order the amount was debited from my bank account but the order is not place. I called to myntra customer support they informed that they do not have clarity on any transaction, your order is cancelled and your payment is stuck on gateway. I have received mail from my bank that the payment has been done to myntra mentioning the transaction id and the invoice number. Still myntra is not refunding my amount.. If...

On 25 dec 2019 i placed order for two products on myntra, myntra then redirected me to bank site were in i enter the OTP and it got verified and money got didected from my account but later the two products were still showing as yet to be ordered. The order didnt got place and also my money got didected, furthure i contact myntra customer care in return i got answer as within 48 hour the order will be placed automatically, even after 48 hours...

I have experienced rude behaviour with the Myntra delivery guy savan som (as shown in true caller) on 27-Dec-2019 in koramangala.at first he reached wrong address, and politely told him no worries you can come to correct address but he cut the call in between and afternoon when he reached correct address I was in meeting so couldn't answer him but I called him after 5 mins but he was so rude that, he shouting at me despite being his...

I ordered a jacket from myntra .as it is the larger size than i expected.and by mistaken i collected the myntra insider point due to which i am not able to return back it .so i called the customer care .and they are also told me they cannot revert back the insider point and not able to help me in return process and jacket is worth of 1200 ₹ . Jacket is not fit to me and it is total waste for me....

Dear Team,

Kindly help on this issue ..

I have order Moda Rapido kurta Rs-1999/-, I have received the product and the product not fit to me i placed return, the next day MYNTRA return person checked return pickup link and verified with this product IMAGE and taken product to his warehouse & by evening he return back to me saying due to price tag difference it was rejected while submitting at warehouse and requested...

I ordered 3 dresses worth Rs.910 and I made my payment through Google pay and the money was debited from my account, but when I saw in Myntra it says order was not placed. I've attached the proof for the transaction. I tried calling the customer care but no one turned up and there was nothing related to my query. Please return my money fully and please respond by telling when will I get my money back. Please help....

I had received the wrong parcel, of a different brand, which is in approval, but refused to take it with the delivery parcel, abusing, talking to the abusive, while that parcel is already approved, forbidden it is said that we have no approval, for the king who has already complained in already, the parcel that he came to take, please do not be removed from the company, such people should not be kept in the company, please sir the request...

There was some technical error in the online payment when i placed the order.in spite of follow up and giving the bank transaction details, myntra did not place my order nor did they give me any status or refund of my money.

They promised me 48 hours and after that, they are now just giving me a date after 4 days.

The customer care gives the same reply even after follow up on phone, email, and social media....

I ordered boat rockerzzz 255 earphones from myntra. When the product is delivered, the condition of box is very bad and when i open the box, one earpiece is already damaged and i also cannot received extra ear buds which everyone gets. Then, i contact myntra customer care, the told me to wait but today they told me that my return request is declined....

Return order num. - allen solly [protected]
Wrogn return number - [protected]
I had ordered allen solly sweatshirt and wrogn jacket on 1th december from myntra. It arrived early (9th dec.). I tried the jacket and sweatshirt out but due to fitting issues i decided to return it. I requested for the return on that very day. I clearly remember not misplacing any tags or anything that came with the product. The pick up was due next...

Have ordered 11 items all were clothes however myntra guys have delivered me wrong product of footwear which i never ordered at all. Further they are completely non supportive now as they are unable to track my order hence asking me to submit fresh order. Why should i submit fresh order. It's myntra's mistake. If the wrong product was sent instead of correct or if the courier person has goofed up why the customer should be penalised about...

The order that i received was already opened by someone.
Extremely unhappy since this is something i was not expecting from myntra. I wanted to gift it to someone but was not able to do it since it was already opened.
Need you to take it back and replace with a new one or just give me my money back.
Expecting a positive response from you or else i know how to take it further. Contact me at [protected].

Regards,...