Myntra.com Complaints & Reviews

Hi recently bought a shirt and returned to Myntra, i have given my ac details but it was mistakenly refunded to some one ac number, they said they transferred the amount for the ac number i shared, i want the proof of the ac details shared to you .below is the mail from Myntra

The bank reference number for this transaction is:[protected]. Your last 4 digit of the bank account number will be 5764.

I m a regular customer of myantra. I kept 1000
Rs in myntra account. And i am unable to do the purchase in that account, as per customer support instruction i am creating new account with same register mobile number, and they told transfer the amount into the new account. But still they didn't done. Frequency i am rising the issue and they didn't response. Finally i decide to delete the myntra app and inform to myntra irresponsible of customer to social media.

Hi this is regarding my order decline but payment got debited on 21oct.2019
I didn't get a solution even after of 3 months. My bank confirmed so many time that amount has been credited to myntra vpa address via upi payment method. But you still not able to find the transaction details, this is real lost my trust in myntra. Very unhelpful support from myntra.

Now i am really worried and upset from the response from myntra. 3 monthes over and i didn't get any response. Where is my money. My bank already confirmed that amount has been credited to myntra. Please ask your finance department not to check the details just by order number. Check the amount transaction in your bank account or vpa account with this transaction number # towards vpa : [protected]@ybl through reference number[protected] and amount is inr 1830.15/-

I have ordered a jeans on 6 th of january. But there was aquality issue so i returened that jeans. Pickup of that jeans was successfull and i got refund intiated message on 10 th of jan but still that amount iis not reflected in my bank account
Order no:[protected]-4205303
Amount:-792
Name of jeans:-ether women blue super skinny fit mid rise

Got levi's black sneakers. Got worn off with in a month, the upper layers started coming off and sides were opening.
Returned to myntra after lot of mail exchange and got one more same product. It got the same problem even worse after a month.
Complained to myntra, got same response with an apology. Really don't understand if the products are real or fake. Fed up of the product.

I had to pants to return to myntra, a myntra rep visitis my place, shows the details of the return products to my mom & picks them up. I later get a notification from myntra that the pick up failed due to an internal error & i should rescheule it. I call the customer care & lodge a complain. They get back after a few weeks stating that the refund cannot be processed as the items were not received by them.

The concern is - how did my myntra shopping/returns details reach someone who was not authorised to pick them up? Isn't that a major security issue? They say i should have a return receipt that would be on a sms, which takes sometime to get updated. So how am i to trust any rep from myntra going forward?

Surprisingly the customer care has no answer to this & their escalaiton person just hangs up! Time to uninstall the app i presume!?

I have received a 2 year old item.
2/18 manufactured t-shirt.
And by mistake i clicked insider point and now i am not able to return it.
I spoke to the customer care and they are rude, unprofessional, and not ready to help me out.

Myntra is know for fresh fashion and i was delivered a 2 year old product.
I am very disappointed.
Please cancel my insider points and allow me to return the product.

Can you help me!?!!!

Have received product with out the price tag which made me think about the originality of the product have raised so many compliant all have been declined to resolution yet.
The issue is while creating return and exchange they want there product with the tag and the irony is they are not delivering the product with tag. Have faced issues while cresting an exchange and return which they denied as the product did not have tag have raised the compliant which they resolved and given the exchange order and the exchange order doesn't have a rag as well which i was claiming that none of the product till now have received with tag now i dont want any product without tag as well if it is that important to which have raised the compliant and they declined saying they dispatch the product with tag.

Fake product they are selling without any warranty
Had purchased guess watch from myntra and raised a issue that i did not got any warranty carr for my product tried reaching them but pathetic services they are offering without warranty no one can claim whether the product is genuine or not. There customer support is also pathetic dont even answer or resolve the issue
Worst services ever seen

I ordered a forever new brand pencil skirt from myntra worth rs 3800. But i received a substandard brand skirt which was not even half the price. I made a return request, in which i clearly mentioned that i have received the wrong product. The delivery boy came and checked all the tags and took away the product. I got a message for this as well. After two hours i get a message, which says my refund has been put on hold!!! I called their customer care, and they said that they cannot initiate the refund because the product is different!!!

Now when i already mentioned the same reason for returning the product, how can you hold my money. This is a big enough amount for me. I have made three calls, but they are not ready to help

My email id is [protected]@gmail.com

Return id - [protected]

I ordered a Noise Watch Worth Rs 3500.. they sent me wrong product. after having multiple fights i got to know that they are not ready to take the product back. they admitted that it might be one of the cases. I received the product after 5 days from actual date of delivery. Now they are playing with their words.
I have disputed the charge with my bank. I just wanted that they take the product back and return my money.

they are so uneducated that they cant understand and not even taking it back from my end.

Kindly ask them to take it back. after having multiple fights they are now so adament not to take the product back.

This is to inform you that i had ordered a product[protected]-9025001 soulflower lavender essential oil. Ordered on 21 jan 2020 was to be delivered by 30jan then 31jan and now 1st feb 2020. Without any proper explanation customer is made to wait for so long. Late delivery of order also gives a thought whether the product is original or duplicate especially when it's in cosmetic category. Why it's taking so long to deliver whereas articles ordered along with it are delivered exchanged and redelivered also. Sometimes service is satisfactory and extremely dissatisfactory.

I ordered one roadster women olive green solid puffer jacket but before delivery of the product it was marked as delivered. And also when complain to customer care they said they cannot help as it was already delivered and they cannot resolve as i was late for 5 days to give complain. As when taking down the track no. Also it was not showing before the date and when complain it showed on 20 dec 2019 whereas it was to be delivered on 6th dec 2019. I have confirmed with the post too but they cannot track the item.

Order no:[protected]-7192703

I have purchased sandal from myntra. I have tried the sandal just for two minutes and because of the fitting issue i have put the return request. The guy came to pick up the sandal and he qualify the product for return request and i also got the message for the same that your product is successfully returned but after 10 min one more guy called up and saying that there is some issue with quality check and we are putting it on hold otherwise the amount will deduct from the guy salary you talk to customer care and they will approve it. But i got the message the quality check is failed and your product is return back.

But as i have did not wear the sandal at it is as it as packed item. So there must be issue with product quality my company itself. As i am the regular customer of myntra purchasing from last 15 years. And i am the genuine customer. I have myntra can do such thing with the regular customer. Very much disappointed by myntra.

I am a regular buyer form online website. I had purchase one of the sandal from flipkart and that i wear it for one day and after that it is just torn from the lower side i just tell about that to flipkart and just take it reutrnd back and given my money back. This is called the customer satisfaction.
I have to throw back the sandal as it not fitting me.
I want my money back and take your product returned.

Thanking you
Regards

Product name Tistabene "Gold platted embellished jewellery
Item picked from house on 27/01/2020 3:24pm
No update on the pickup. We asked for receipt this person said you will get no message yet. Called customer care but no help
Delivery person name Anil
Mobile no of delivery person :[protected]
Vehicle number: 3868
I have proof from apartment add app and cctv footage at lift.

Assalamu alaikum
Sir i have placed an exchange order for order no.[protected]-5214001 but i when i gave the product back to delivery center first they said the product is fake after i showed them it is real they said we cant take it back because it is used. I used this product for one day only after i felt that the size is small i placed the exchange request. The product is in perfect condition. If you want i can send pictures of product.

I have placed an order for "levis
Women blue flared ribcage wide leg super high-rise clean look jeans" on 21 dec'19 which is supposed to be delivered by 30 dec'19, but still no reached to me yet.

I have contacted myntra support 15-20 times and also registered a complaint, but not received any response or update on my order yet.

This order is delayed for a month and the kind of support i'm receiving from myntra is unacceptable.

Placed on: 21 dec 2019
Order no:[protected]-5665501

I ordered one kook and keech track pant and roadster sweatshirt but before delivery of the product it was marked as delivered but after contacting myntra customer care several times i received only one product and other product is still not delivered. Now i'm trying to call customer care and they are telling that product is delivered and they cannot help me with this order

Sir i ordered a shoe from myntra! And returned that due to size issue! On 10th of january they told me that they have initiated a refund for my 1596 rupee, and told me to wait 10 days! Today is 26th january and still i haven't received any refund, they provided me with a reference number which the bank is denying to accept to give u information! I also contacted the branch of my bank where they clearly told me to contact the myntra as they cannot help me with a reference number only they require a particular utr number! Which the myntra is denying to provide me with! Even they are not ready to help me out further as they say that from their side they escalated the money whether you have received or not thats not our concern please help me out! (I have attached all the documents), chat with my bank, the googe pay customer support (As i paid via upi google pay)

I had 2 delivery and 2 return. Delivery agent not ready to accept coin even it's 10 rupees coin. When i told them in myntra rules and regulations, it's not mentioned, he is saying our cpm is not accepting coins so i can't take. If that the case, then mynta should specify all the things in terms and conditions. He started arguing and even without feedback not ready to deliver the item.
Because of this problem he did not accept return and put my return on hold. And such type goons also getting prompted in myntra who are pressuring customer to give feedback infront of them.