Myntra.com Complaints & Reviews

I am a frequent customer of myntra and i have bought many many products.in last 10 days some sale was going on and i ordered many items. Unfortunately some products don't exactly match with the pictures or quality is not as per expectations or many times size is not fit to us..in sch cases we have no other option other than returning the product. Today my myntra account was blocked for reason best known to the myntra team. And today only i received products worth 35000 in which some products are not as per my expectation and i have to return them. Bt i am helpless since i am not able to access my account as its locked. Plz help me in unlocking my account.

I have requested for exchange of puma men blue croatia idp sandal. I was in my office & my mother was there. He denied the exchange first, then told my mother to clear off the slight dirt which is on sole of the sandals. Then he asked my mother to wash it off. As soon as i came to know about this, i called him asking about his unprofessional & highly unacceptable behavior. He talked rudely & i am sorry to say myntra is using pathetic courier service. I will surely raise this issue. These people disrespect their customers & i want some stringent action so that it didn't happen to others. I would not like to continue my love for shopping on myntra after seeing how unproffesionally they deal with the customer request.

I am writing this for your quick attention to my issue which ongoing for a really long time. I have been following up with Myntra and ICICI bank on my issue for more than two months now, with no positive outcome.
Just to brief about the issue again, I have tried placing an order with Myntra on 31st of March 2019, which got failed but the amount of 2555 has been debited from my account. After following up with Myntra I was informed that since Myntra has not received the said amount of 2555 I was told to connect with my bank and get an email confirmation that amount 2555 has been credited to Myntra merchandise. As directed by Myntra, I reached out to my bank and got the required confirmation on email clearly stating that amount 2555 has been debited from my account and successfully credited to Myntra Merchandise. Now even after providing the necessary confirmation email from my bank, I was again given an reply that Myntra has not received the amount and I need to check with my bank. I m mentally tired to get my own money back . I m really tired calling Myntra
I seriously urge to please help me in getting track of my money. I m providing all the necessary-details about the order below, also attaching all the email conversations and my follow ups that will give you some insight of how much I m struggling to get back my own money.

Received wrong size when the shirt was redelivered after a quality check fail . Reply back to me at hardik.[protected]@gmail.com as the registered email id is not accessible. There is no price sticker(received in that condition) but the brand and myntra original tags are intact. Please provide a solution asap.
Order no.[protected]-3238203
Either provide me a correct size shirt or refund.

I had ordered for 3 t shirts out which one did not have tag at the first place. I wanted to return all 3. 2 got returned however third one gave lot issues. Pick up guy while taking said "no" due to tag missing and suggested to speak to customer care. I called customer care, they took complaint but did nothing. I called again, they took complaint again and arranged for pick up. I received email for return approved and right after that, got cancellation email. I called customer care and return request was taken however same was arranged for sunday for my office address. Return was failed. I called again and return was arranged again and this time pick up guy said, "return not approved". So, he refused to take it. I called customer care, explained my number of calls and issues in returning one tshirt. Guess what, this time they disconnected my call. The only feeling i have at this time is "disappointment". I have decided to not to shop from myntra again. I will miss shopping from myntra as this is the easiest way for me to shop but i will manage. Return number : [protected] roadster solid black women top.

I ordered certain things from myntra and the same were out for delivery today, i. E. 4.06.2019. I received a call from the delivery guy who cpuld not understand any direction i tried to explaon. Then he had the audacity to shout at me and disconnect the call. Thereafter he himself cancelled the delivery and endored that i refuses to take delivery. I tried speaking to the customer care but i guess they are ths least helpful because they realise we have no place to complain about the customer care person. Best part was when i tried to cross check the contact no of the delivery guy with the myntra person the number they had registered was different from the one i received call from. This seems to be a modus operandi to evade any liabilty as all these people call from different numbers rather than from their registered numbers

I have placed order worth rps 6500 first they send me a wrong product and locked my account i haven't recieved my product worth 3900 as i m not been able to login in my account i not been able to track it or create return request for the wrong product i called them many time they don't care i ordered tregging but recieve a wrong product of vero moda pullover the the invoice is clearly stating that the order is of someone else as the name of the person written on the invoice i m attaching the wrong product with the invoice and my mantra account is [protected]@gmail.com

My account is not opening, and when i attempting to open, it is telling that your account is locked, contact customer care..

Last day for returning is today,
What can i do

This is too much fraud..

My email id of myntra account is

[protected]@gmail.com

I never this from myntra

Entire my cupboard is filled with myntra,
I'm most regular customer of myntra

But it ruined my impression over myntra

Hope you'll resolve my issue very soon

Please help me

My myntra account has been locked yesterday without any prior information or any notice and without any specific reason.. I have many refunds for the products that has been returned.. Please look into the matter and take action asap.. This is really not the way from this big company name.. Please solve the issue
My mail id - sarda. [protected]@gmail.com

I am a frequent customer of myntra and i have bought many many products.in last 10 days some sale was going on and i ordered many items. Unfortunately some products don't exactly match with the pictures or quality is not as per expectations or many times size is not fit to us..in sch cases we have no other option other than returning the product. Today my myntra account was blocked for reason best known to the myntra team. And today only i received products worth 35000 in which some products are not as per my expectation and i have to return them. Bt i am helpless since i am not able to access my account as its locked. Plz help me in unlocking my account.

My myntra account is blocked. I contacted customer service and it is of no use. Treating customer in this bad way is not acceptable. I have thousand rupees. Myntra credit in it and i don't know the reason why it's blocked. I need my money back. My money is no joke. I need my myntra account back possibly if not at least my money back. Myntra has become worst ever... If i don't get my money back i will move to consumer court

I ordered a pair of slippers on 27th of may 2019 and i was to get the delivery by the 2nd of june 2019 but they did not deliver the product and said that the item is lost somewhere and they had cancelled the order on their own and now the product which i wanted is out of stock and they did give me a goodwill coupon compensating their mistake but there is a twist, the goodwill coupon which they offered me does not work, it's just a scam so that they do not lose customers but this is very unprofessional from their side.

I have ordered 3 items in myntra.com with order no order no:[protected]-792130. One item with tracking no ml[protected] should be delivered on june 1 but its still not traceable. One order with tracking no ml[protected] showed delivery date 2 june while ordering but now its showing 4 june. One more item with tracking no ml[protected] should be delivered on 3 june but not traceable. One product also didn't get delivered in the mentioned time.

I make an order of one pair of shoes and i make payment too and myntra confirmed my order through sms and email but now this fraud showing that your order is cancelled due to out of stock,
This is proper thagi
And when i ask for my money back then they told ki within 11 june, i'll get my money. This shows that how they treat their costomer
Disgusting, disappointment and this is not myntra this is fraud ka mantra!!

My exchange product was undelivered multiple times without even contacting me a single time. From past three days i am waiting and there is no response. Even i called but my call was not picked. I am
A regular customer and if you will behave like this i will never ever use myntra jusylt because of its bad service. Kindly do something about it as soon as possible. I need the product at the earliest.

I ordered a navy blue jeans on 27th may 2019. On 30th may i got a message saying that the item was delivered, but the item was not yet delivered to the given address. I called mantra customer care and he says he raised a complaint and i only get notified in 8th june and i wanted the product before 5th june. I want refund because i ordered the item for a function and it is over now. So i want refund. Please help me with this.

I've been purshasing by the option cash on delivery but all of a sudden i can't choose cod as my payment method to the pin code 673014. Fix the problem asap. As i've to purchase a product real soon. The thing is i've purchased from myntra last week with the same pin code and i've got the cod option but now it's unavailable as my bank account has some issues you've to make the cod option for this pincode soon.

I had purchased so many apparels from myntra with pincode 145001 but now they are telling cod is not serviceable. Pls see to it fast... I want immediate solution for this problem as im a frequent user of this shopping destination... Kindly see to it as soon as possible.. This service has been stopped since 3 days... I don't know why... Customer care numbers are also mot working...

I noticed that someone has used my myntra account and placed an order (ORDER NO:[protected]-8928903) using Rs.2402/- myntra credits in my account.
Basically someone logged into my account, changed my mobile number & address in profile (for which myntra has no OTP security) then placed order using Myntra Credits, while placing order using credits Myntra sent OTP to new number.

When I asked Myntra Customer Care about the same they gave very lame response and told me to change the password. I asked them to provide me the details of how my account was logged into, when they said they are unable to give such information. When asked to take my complaint customer care person said that they are not going to take complaint.

I have ordered 5 jeans on 22nd may 2019. Till now i didnt get my order.in this 5 jeans 1 is returned back to origin by asking to myntra executive i know it is refused by me but this is not true. Then they said ur address is incorrect but truth is every time i ordered on same address. Then for other 4 jeans i m getting the message out for when i call on mention no of delivery boy i found they are not delivering myntra parcel earlier they supposed to. Again 2nd time delivery boy said he is not working for myntra anymore. I already registered complaint 4 times to customer care executive but no response after completion of 72 hrs also. No update & i already made the payment online. Even they are not calling once for status. This is the short description.
It is a waste of my money my time the situation i faced the fraud they are doing. It is their work to deliver.