Myntra.com Complaints & Reviews

My Myntra account was hacked and an order (JBL ear phones) was placed. As soon as I came to know about this fraud transaction, I contacted Myntra 5-6 times and asked to stop the delivery. After few hours when I checked the status, delivery was done to the fraudster. The delivery could be easily stopped but there wasn't enough support from their end.
Also my account being hacked put my info, saved cards on risk. They still dont seem to be responsible/ careful about it . The attitude is very casual, as if it's a normal thing for them.
Such companies promoting online frauds and encouraging fraudsters should be taught a lesson.

I was trying to place an order with myntra.com through their app on 7th april 2019. And i made a payment of 1070 through airtel money wallet ([protected]). Due to some problem i dont know why but money got debited from my account but no order was placed with myntra. Myntra denies having received the money but my payment has been made. Haven't received any confirmation of refund from myntra side even though i keep calling their customer care. This is totally disgusting... When i placed order there was an offer of some cashback from myntra if i make payment through airtel app.. I have attached screenshot of payment details. But money is yet to be refunded.

My bad experience with myntra. Fake branded products.

I bought a tommy hilfiger navy blue sling bag from myntra on 25 feb 2019. It was stated on the website that this is an original tommy hilfiger bag.
I ordered it for rs 2830 which is too high for this sized bag but i went forward with this product as it was stated that it is original.
But to my surprise, after only 20 days o[censored]sage, the bag has started to wear...

I had placed a prepaid order on myntra for five items on 27th march 2019 to which the promised date was 4th april 2019.
I have received only 2 items till date and have received no information regarding the remaining 3 items amounting to rs 3500. Since it is now 3 days post the promised date kindly provide information regarding the same or refund the amount of the order.
Inspite of contacting the myntra customer care so many times i still haven't received any update regarding my order delivery.
Kindly update asap.

I had placed a prepaid order on myntra for five items on 27th march 2019 to which the promised date was 4th april 2019.
I have received only 2 items till date and have received no information regarding the remaining 3 items amounting to rs 3500. Since it is now 4 days post the promised date no information has been shared with me.
Inspite of contacting the myntra customer care so many times they are not able to track the items and i still haven't received any update regarding my order delivery.

Regards
Pallavi

Dear ananth narayan,
I am gautam kumar gupta, i bought a product on your portal order number is[protected]-0245901 and expected delivery date is 03-04-19. I got message last three day (03, 04,[protected] your product is deliver today but its not delivered at the time. With this message delivery person number mansion when we call this number its switch off, out of network and after the day we got a new message sorry your product is not deliver. Its happen last three days. I called customer care he told me your can wait 72 hours for any update.

So, i can't wait for the product because i already pay the money of this product.

I need some action regarding this behavior of your company and your courier service.

I logged into the account on 1st April and saw an unidentified order in my account.

Order Number:[protected]-4432003

This order was not placed by me and someone hacked into my account due to Myntra`s lack of security and security breach.

Order worth 5K was placed and someone changed the phone number of my account.

Due to myntra`s lack of security I lost credits.

I would like refund.

Also Myntra is not helping to resolve the matter and diverting me to police for cyber crime.

I had myntra credits of about 1751 rupees due to some item i returned.

My account was hacked and someone placed an order worth around 1751 rupees

Order number[protected][protected]-8744001

The order used myntra credits in the account and is done to a generic address of a pan center

I never ordered these items and when i went today to order something found that i don`t have credits till now.
So, i requested kindly refund the amt.

I would like the refund amount.

I got a fake myntra logistics job offering with good salary package I sent my documents their office address after sending my documents their 1 text message delivers to me for terms and conditions of the company, which should I accept for this job, but after download the pdf of t&c they demand 4700 for security deposits which will be refundable.. There were number display was not correct....

I order 2 pants from Myntra order no.[protected]-2846503 but the product I received was not satisfying as they sent me damaged and little different colour so I returned the product to Myntra they told that I will receive my refund within 5-10 days but even after 10 days my refund is not received by me please do something on this matter. I already talked to Myntra customer care but they are not giving me satisfactory answer.

I am so much disappointed with your product for the first time in all these years... I am your frequent customer and this time your product just blowed me away. I am sending my msg through ig because i am in very sad and i can't write my complain through myntra app.. Why you send me a used dirty n torn puma shoes when i ordered the real puma shoes worth 4-5k... What's wrong with your rechecking guys before sending me the product... This is so wrong.. I just lost my 4k.. Very very disappointed

I have purchased clothes amounting approx rs.5000 on 28th march 2019 but the products were not delivered and also after issuing complaint nothing was done so far... Again contacting afterwards they are saying order lost in transit and now they are saying they will refund me which usually takes 20 days.. The fresh order is costing me 40% extra.. These are there strategies to block the money for a month or so and charging high later on those products...
This is purely unethical and malpractice on their part

This is shikha. I have ordered a roadster jeans of worth rs 944 and shipping charges rs 149.. I got a very cheap product which was not even of woth 200.
I really got irritated when they only refunded me with 944 but not the shipping charges. I got nothing even had to pay for rs149. I did'nt do any mistake bt even i have to bear for that. Its illegal to cheat customers with fake products. I want my whole money back.
So kindly see the matter and resolve the issue as soon as possible.
My order no:[protected]-4877703
Placed on: 30 mar 2019.

I placed an order recently and there was a offer that i would get 200 rupees cash back if i paid through airtel money.
Accordingly i made payment through airtel money bit i didn't get any cash back yet.
And when i tried contacting them through the option contact us on myntra app, the screen was only blank. I did not find any mail id or any other way to file complaint.
I need 200 rs cash back

I am deeply disappointed to know that the article were not delivered on time as it showed on the online site and i am really disappointed for this and i would like to cancel the order and i hope you would kindly refund the money to the back as soon as possible due to your late delivery service i have missed a great opportunity so kindly refund the money back as soon as possible

I had placed an order for a fitness band, it got delivered but when i unboxed it, i found it to be defective as the screen was broken, i took immideate action and complained to myntra customer support the product was picked up and the refund was credited as myntra credit and not in bank account, again i am forced to purchase same product from myntra even though i am not satisfied, i can't redeem it, i can't transfer it to somebody else, so, please tell me the way how can i get refunded in bank account balance,
Regards,
Sarthak vatsa

I ordered hrx shoes from. Myntra.com and i received them on 21st of march 2019, i placed for the return request on the next day... The maximum time for the raider to come and pick up my return is 7 days, which after that even though the return is not taken away the money should be returned to the customer. But wen i raised a complaint regarding this to the customer support at myntra they initially said they would pick up in 7 days.. No one came and no call... They said u denied the pickup, but i didnt get any call and they also got to know that the raider has submitted fake answer that i didnt pick the call, i asked for refund after 7 days where they denied and said it is out of our rule book, we only refund money after return is picked up.. And then again on 28th they initiated a fresh return request and today it is april 3rd and yet my pickup is not done. Why should i wait for days and days keeping the product which i dont use beside me. I need a refund for this. Let them come and pick it up someother day they wanted to. But i need my refund now.

Order no:[protected]-3343201

I was sick and I am not going to office from last 2 days, I asked the delivery guy to reschedule the delivery as I am not feeling well.

The way he speaks is very rude and started abusing that I have been asking him to come daily from last two days.

I have recorded his voice and planning to file police complaint delivery guy name is Vijay his phone number is [protected], he is delivering for area nanakramguda wipro circle hyderabad

Most of the times he will return the order without calling me
I contacted myntra call center help desk twice they will not take any action on him though I reported I am not going to take purchase any items further from myntra . I never expected this behaviour from myntra

Regarding the return, return parcel has been delivered on 15th march and after so many follow up i got reply the return request put on hold due to quality check issue.
How can be this is quality check issue? I have returned the parcel in original packet with bills and i did not use the product.

Why did you claim that easy 30 days return available. While i was suffering since more than 20 days. First i have to self shipped and follwed multiple times through mail and phone. During purchase there should be mentioned that return is available only via self ship instead of that it is mentioned as "easy 30 days return available". Even they dont pick the product from my address and i have to self shipped. Don't harass customer like this.
What type of quality check they do i dont know.

Complaint for Myntra
Inc.5 Sandals delivered for
Order #[protected]-6238603,
delivered 30-Mar-2019, by Myntra
were of different size each. One 39 and the other 40. On raising a complaint Myntra refused to resolve the issue saying that they need the shoe box which I did not have. I have been duped with wring size products wearing which gave me serious pain in the leg.
I request for a refund or the correct product