Myntra.com Complaints & Reviews

I had ordered products more than rs. 40, 000 on myntra.com and they blocked my account with this open order. This happened around 16th and i am in contact with them from that time. When i asked them why the account is blocked in between of an order, they have no answer.
Till now, they were responding to my mails and they informed that they will observe my account but when i asked them that "to observe the account, they would have to open the account", they have a fix anwer that they cant do anything.
Now i have an order in which half of the things don't fit me and i cant exchange/return them because they have blocked my account.

Desirable resolution is for me to be able to exchange/return the required product and get the refund of the same.

Order no. - 110428349285531852603
Tracking no. Ml[protected]
Mast & harbour
Men charcoal grey sneakers

This is the product which i ordered on 12 march. And today i. E on 15th i got the message that the product is delivered. But i didn't received it and neither someone whom i know has received the product.
It was delivered to someone else, of whom i have no knowledge of.
Delivery guy doesn't had any professionalism while talking, he infact hung up my call while talking about the matter.
Please look into the matter, such kind of service and unprofessionalism is not expected from reputated company like yours.

I have purchased a adidas pod shoe worth ₹13, 999 under order id :[protected]-1553303 on 07 march. The shipment was delivered well sealed but there was only one shoe in the box, not a pair of shoe.

I raised a concern in regard to this and kept following up with them. After a few days when i contacted them on 15th march, they stated that my request has been declined as the shoe was completely delivered to me.

They wouldn’t listen to anything and kept repeating the investigation is closed and that’s the resolution they can provide.

Now i have lost my money and have only one shoe which i couldn’t pair with.

I ordered a kurtha and a wrong product got delivered to me. Then i had requested for an exchange instead they filed it as a return. Again i had to call them up & ask for an exchange, they asked me to cancel the return & ask for an exchange again. When i did so they entered a wrong address for pickup. Now they say "it has already been shipped & you cancel it only when its out for delivery and that too i have to call up the delivery guy. Then again call us up and ask for return."how is this even fair?

Hi myntra team,

I just wanted to let you know that i had placed an ordered of gerua palazzo set (In orange & grey color), which i had received in november 2018 was having the list of defects, which are as follows.

1. I had return the order & asked for the another one for the same. Because after receiving i found out some colour difference in palazzo.

2. Second time when i had placed an ordered, i was not in town & was having busy schedules. So i did not get time to check & thought & trusted that it will be fine now. But when i took out now to wear it, i saw there were so many defects in the palazzo. Pictures are attached below.

This is a serious issue for me. Because i have paid 1428/- for the shet which i have got without checking from your end. Please solve this issue from your end.

Also please note, this is not the first time i have ordered. I order from myntra very often, but i never had this sort of issue, & have faith also that this will not happen again with any of your customer too.

Hope i can expect a good response from your side.

Thanks & regards,
Shama / sarita

I have been charged more than the amount i have been asked to pay at the time when i placed the order ssafras women teal blue solid maxi dress bearing order no[protected]-4709703 of rs755.00 my shppng chrge was free on the time of placement of the order so no summry of shpng is imcluded in the order histry but when i recieved the product i had paid more than the original amount. Rs904.. But if i want to return the product. M not going to be refunded the full amount at one time because in the order summry there is no details about the shippning charge refunded. Amount should be only rs 755.. Which was the original one...

I am myntra customer from last 8 years n this time myntra cheated me badly. My damaged product was picked up but refund hasn't had been sent yet. I tried callin customer care n no. of times but its of no use. Its bad that myntra did to me. Everythime i call them the response they give is never concrete. This s how myntra s payin back to a loyal customer.

I have ordered 14 products from Myntra.Out of 14 products, 2 products delivered to me was wrong.I raised a complaint for this on 25th Feb and have been asked to wait for 72 hours.After waiting for the specified time frame when I called to the customer care, everytime I have been asked to wait for 24 hours.After waiting for 10 days when I called to Myntra I have been informed that the request is declined and when I asked for reason no proper reason was provided.Again I raised a new complaint on 6th March and till now I am waiting to get it reaolved.Every it is me only who keeps calling an asking for the updates I believe it should be myntra responsibility aa well to provide an update to customer if you are not meeting your deadlines.

We placed an order 110208819651964777701 for a shirt of size 46. Myntra delivered a size 44. Return request was raised and the product was picked up by a delivery guy named Manoj. We never received a return message. And we raised the issue with Myntra for the same. The team has been harassing us on this issue. Neither are they coordinating with us for this. We have been trying to follow up on this but they are not giving us any solution. Pathetic service. Fraudulent site. I would never recommend Myntra and will surely raise this issue on all the social forums.

Hello myntra team,

I have ordered one house of pataudi black self design bandhgala blazer in size 42. But due to size imperfection it didnot fit me well and i have requested for the return of the product.. But the delivery agent has exchanged the product with the same size of 42 again.

I would like u to rectify your mistake from your side and fullfill my request of exchange at the earliest. As a proof i am attaching the screenshot of the return request done by me.

I request u to acknowledge my request and process it.

Thank you!!

My contact no.- [protected]

On 15th of feb.'19, a fraud buyer logs into my myntra account, changes all details like password, contact no. Delivery address, places an order using my wallet balance of rs. 870, which subsequently gets delivered on 22nd feb.'19. The matter was discovered by me on 25th feb.'19 when i tried logging into my account. Since then i spoke to customer care several times, sent mails to [protected]@myntra.com, highlighted in social media platforms but without any noteworthy response from myntra. Further there reaction was very casual, reluctant and insensitive towards a customer's suffering even till today (14th mar.'19). I have proved that the delivery address where the item got delivered does not exist at all and the contact number linked with it is also invalid. I was not intimated about my order placement nor about the claim of my wallet balance. But myntra is trying to ignore the entire matter and not taking any concrete action against the loss i have suffered.

An order has been placed in my account by some one on 11 th march 2019, i have called myntra customer care and raised a complaint.
Reference number : in[protected]

I have asked them to stop the order and the person told they can not stop as it is in packed status. I am following them and they say wait for 24 hours. Now the status of that order shows shipped.

Kindly help to get hacked order cancel and refund my money.

I had ordered this steve madden watch. When i received the watch i realised that the other 3 dials of the watch were mock. I placed a return for the product and the concerned person took the product from me the very next day and he checked all the price tags right in front of me. I later received a message that the product wasn't accepted in the quality check process and i had to contact the customer care for further details. They told me that the price tag was missing, i also informed them that the product was returned to them as it was and no changes had been made to it. They still didn't help me in any manner. Two days later i received a message that the product will be reshipped to me. I called them again regarding the same and now they're telling me that i will have to go through the return process again. I expected the return process to be very smooth. It is upsetting that even though i'm very loyal with myntra yet they do not consider my issue and help me out with the same. This situation has given me trust issues with online shopping. I don't think i'll ever place an order with myntra hereafter.

Original order no[protected]-2849101
Order date - 30th jan 2019
Exchange order no.[protected]-0091701
Order date - 2nd feb 2019
Return pick up date - [protected]
Associate name - baba deep singh kabel str
Myntra customer complaint incident no.
In[protected]

I ordered a biba kurta in question along with two other kurtas. I didn't receive the biba kurta i ordered but something entirely different. I posted an exchange request for the wrong kurta, it was picked up from my place without any exchange and information. I called up customer care four times explaining the whole situation asking to deliver the original kurta ordered or issue a refund but my claim was declined saying the kurta (Picked up from my place) is never received at the head office.in actual the pick up guy was not suppose to pick up the kurta but he did and lost/stole it. But the company doesn't take the ownership of the misconduct by its staff.

I want my money to be refunded.

I have received a pair of above sandals against my order no.[protected]-3653803 dated 10th march - received on 11th march. The sandals are from a very reputable brand but has an extremely bad finish. The foot-bed of the sandal is already coming apart. I have paid rs.2770/- and would like it to be replaced with a good pair of the same sandal - size uk6 (Euro39)
Regards
Anjali

I had lodged a complaint with myntra about the red tape espadrills which got spoilt after use in one week. As the product was still in warranty, i decided to take an action. The complaint was done in january. It's been 2 months and no productive action has been taken.

I have called myntra customer care multiple times. Everytime i call i have to talk to a new person and explain the whole process again and again. When i ask to be connected to the previous person it gets declined.

The pick up of this product was accepted by myntra. The person from ekart who came to pick it up, refused to pick up the shoes saying that myntra has not mentioned in their mail that the product has been used and damaged after use. This is the fault of myntra and the ekart fellow hasn't received an email.

I connected the myntra customer care person named owais and ekart pickup person named nilesh on a conference call. After talking for 20 minutes nobody came to a conclusion and i don't have any answer to what is going to happen to my shoe??

I'm tired of calling myntra again and again and have now refused to reply to my emails. Kindly do note that myntra is not actively taking part in it. If the call gets dropped, its the duty of that customer service person to call back so that the person who is complaining doesnt have to repeat it again and again.
This is mental harassment

Hi,
I place order with myntra and i paid for it due to size issue i had to return the product, they ask me for self shipping, that i did on 27th february afterwards i shared my tracking id, delivery date, and receiver name with courier weighnt, this was done from my company courier so i was not able to share my courier charges, i had also mail them that i donot want any courier charges, just refund my product amount, now from than myntra is giving excuses, that they need proper detail, and they cannot accept my courier, i try and connect with them several time but still i havent got my money, it is expensive product, and plaese help me getting my money back, this is not happening first time also happened many times

Hello myntra.com

Why your at a particular time don't delivered in orderd product to customer.

I'am ordered (Shoetopia women pink sneakers size: 4 and qty: 1) 28th february and your mentioned date is 11th march. But not delivered in correct time.

Please deliver in my product immediately

Never deliver at a time not mentioned date

Ishin
Women green & brown solid kurta with palazzos size: l | qty: 1
Refund processed
Mrp:3, 599.00
Gst: 35.00
Item discount: (-) 2, 900.00
Netbanking: 734.00
Total:734.00
Please note: your return has been processed successfully. Please check your email for refund details.

But this refund amount not received yet. Please transfer our refund amount immediately.

I ordered tshirt of #aeropostale from.#myntra whose seller was konde products and services private limited, ksquare industrial park, warehouse 4, near mela hotel rahul narkhede, thane, maharashtra-421101
I complaint against the same in myntra that i got wrong tshirt and they asked me to submit few related information to it i shared the invoice and barcode. Now very next day as that tshirt that i ordered got out of stock and i received a wrong product which i cant exchange also, i called myntra and asked them to give me replacement product of the same they denied and said we can't do that so we are refunded the amount back to your account, i got shatered as myntra hassesed me mentally and played with my money and this act of myntra not asking me that what best can be done for you so that this complaint can get sorted.
Here are the images also what i ordered and what i get

(Pajama mangoo to kacha bhejen ge) or agar refund mango to kache ka hi paise bhje gee.

#myntra #scammersalert #theychargeofshit # fraudmyntra