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Myntra.com Complaints & Reviews

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Last updated May 5, 2024
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Myntra.com reviews & complaints page 331

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S
S_Sri
from Hyderabad, Telangana
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products not delivered before delivery date

Address:522501

I ordered 3 items on 5th jan but only one item was delivered on jan 12th. The expected delivered is on 15th jan but i haven't received my delivery yet. I contacted the customer care 4 days ago and they told it will take 72hrs. Still my order was not delivered. My payment mode is through online. Please make the delivery as soon as possible. The delivery is late by 12 days now. The customer care number is also not working properly....
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S
Seema Hardik Nimavat
from Surat, Gujarat
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received a wrong product1

Address:Vadodara, Gujarat, 390001

Hi

I have ordered puma t-shirt and i have received a wrong product of jack and jones.

I tried four times to return it. When the pick person comes, he asks for puma tshrt to return. Every time i say i have received a wrong product of jack and jones. I have ordered puma, how can i give u puma tshrt, so they reject the acceptance of jack and jones..
I am sending u pictures of what i have ordered and what...
+3 photos
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G
Gmsk
from Vijayawada, Andhra Pradesh
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products related

I have ordered 3 products on myntra online 26th republic sales during 60% offer of jan 19th 2019
25th has delivered date

Still now i have not received product
Ihave given complaint they telling sry mistake happen we are unable to deliver the product order number[protected]-8496803

Now they telling pay full mrp price offers not applicable...
+1 videos
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S
SandeepMPandey
from Delhi, Delhi
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exchange order picked up but no other item was provided

I ordered a kurti on 14th december then returned it which was picked up on 27th december but i was not updated about the pickup and refund... So i complained and then i got the refund on 4th january (Proof of statement attached)..!! But again the same was not updated nor the order was closed..!! Now in between i ordered the same kurti in sale at a very low price which i requested for exchange of size. This exchange was sheduled to happen...
+2 photos
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C
chinmaya bag
from Burla, Odisha
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myntra poor service

Address:Khordha, Odisha, 751015

Order no[protected]-3912701
I placed on 20 jan 2019. It had to reached 23rd jan. But some reason... I couldn't receive my parcel... But next day.. When i called... Delivery boy.. He told that... He can't provide my parcel.. Pls contact. Customer care. When i contact customer care he told that..in 72 hours u will receive ur parcel. But when saw my order details... It shows that. "return to origin".
Hello.. Sir i m not ur...
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A
Aashi@
from Mundi, Madhya Pradesh
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regarding money refund

I bought some product from myntra online shopping store on 22nd of december and money was withdrawn from my account but then i cancelled it due to some personal reasons but money was not refunded back. Then i called myntra customer care, it is telling that your money is with bank and bank is telling money is with myntra. And now both are just wasting my time demanding time for investigation from more than one month....
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P
Pushkar Agnihotri
from Noida, Uttar Pradesh
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jockey trunk/ fraud

Website:www.myntra.com

I bought a set of 5 trunks from myntra. At first, i faced issues in delivery. Their delivery assistant postponed the delivery twice mentioning that i'm not picking the call though i never received a call from him or anyone. But finally, the product was delivered to me and i was sad that it did. The package included just one trunk. I didn't even open the package and made a call to myntra support. It took 3 days to connect with them and tell...
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S
sukshma subbaiah
from Bengaluru, Karnataka
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order on a digital watch

Address:560094

I had placed an order for a watch 2 weeks back.. Mit was stated to be delivered on 26 of jan i made a full payment as well... I did not receive any updates on that... Also, my order did not reach on time... When i called the agent she did nt even know why... N i had to cancel my order... And refund said 7-10 days... This is a very bad cx service fr a cx who shops frequently on ur website... Myntra feels like a scam n a big disappointment...
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S
shanut
from Dehra Dun, Uttarakhand
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I'm complaining about not getting my refund

Website:Myntra

I ordered 1 tokyo talkies women red solid maxi dress and 1 nayo red printed capri jumpsuit but the colth material of both the dreses was so cheap so i made return request on the same day but now it's been more than 1week n i hvn't got my refund so far. They r not even replying any f my emails and calls. Myntra is such a cheater company. I would never ever shop with them unless they will not provide my refund so plz refer my message to myntra...
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Address:Vadodara, Gujarat, 390023
Website:www.myntra.com

I had order Myntra e-gift card on 24th December.
It was pre-paid payment and 2400 INR was debited and received by Myntra instanatly.
A valid gift card was to be received through email which should contain gift card number, PIN and expiry date.
But till date I have not received any such email from Myntra.
Ideally, Gift Card number should also be updated under "My Profile", on Myntra website. But that is also not...
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S
SIDDIQUI NABIULLAH
from Mumbai, Maharashtra
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regarding cashback complaint id-in19011722050433271808

Address:400072
Website:Myntra shopping app

From past 15 days i am making daily call regarding my cashback that i didn't got in 90 days.. But i am getting the same reply by myntra CE that your ticket is open and will get resolved in next 24 hours..time means a lot to every people.. So i don't think call again and again for same issue is a good thing...

Myntra can you please explain the meaning of highly escalated..

I am IT professional according to me...
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S
singhkavita
from Kota, Rajasthan
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company ke side se hi mera order cancel kr diya gya

Address:Allahabad, Uttar Pradesh, 211002

Maine ek kurti libas ki order ki thi, mujhe mail aaya ki aaj mera order aayega but nahi mujhe koi phone aaya nahi koi mail and next day mera order cancel kr diya gya. Please meri problem ko solve kariye mujhe vo order chahiye. Ager mobile no. Ka issue hai to is no. Pr contact kare ([protected]).
Add.- women hostel near pnb bank road university of allahabad, allhabad...
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M
Mukta Kandiyal
from Noida, Uttar Pradesh
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van heusen boots

Website:Myntra

I ordered a pair of Van Heusen boots from Myntra like a month back. And after wearing that just for two or three times, all its black coating over the heel area has faded, the leather layer is also ruining. I mean Myntra I ordered those boots only by going with the brand and expensive factor too. But, what i got in return. If this only would have happened, i would have gone for some cheap brand with way too low rates. Please resolve this....
+3 photos
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Address:Bangalore, Karnataka, 560102

Myntra has initiated refund to my bank account but it is not credited to my account. I had follow up with the bank and they tell that transaction id id wrong and myntra customer support people on call do not provide any solution for this, they tell refund has been initiated and it is the bank whom we should contact. Amount is 563.88. Transaction id is 74766518285840500354001...
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O
ojhamit
from Delhi, Delhi
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refund not received in my bank account

Website:myntra.com

I bought a suit case from myntra order id[protected]-7370803 but they didn't deliver it and said lost in transit. They have not returned my money also. The bank reference number provided by them is invalid i checked that by bank.
Date of purchase is - 20/12/2018
They initiated refund (According to them on)-4/01/2019- but still i have not received the money.
My registered mail id on myntra is - [protected]@gmail.com...
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R
Rajatsachdeva01
from Noida, Uttar Pradesh
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3 months refund not given

Address:New Delhi, Delhi, 110087
Website:www.myntra.com

I returned an item to myntra, and i have refund pending of rs. 4578, its been 3 months that i am doing follow up with them and they haven't given me the refund.
As per them they have already given me the refund and have shared the reference id.

This is a fake reference id and have not received any credits in my account, i have also shared my statement with them but still they haven't given me the money.

This...
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P
Pratulya Jaiswal
from Bathinda, Punjab
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refund not got after complaint

Address:Lucknow, Uttar Pradesh, 226016
Website:www.myntra.com

I have ordered magzayara women black checked shirt style top order no.[protected]-5817401 which was placed on 27dec 2018. Its shows refund processed but haven't got till date.
I have ordered another top faballey women black solid shirt style longline top order no.[protected]-8939503 which was placed on 22dec 2018. It's shows return refund processed bt still haven't shown any progress it has been 4 days of my complain kindly...
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K
Kamath Akhil Kamath
from Chengannur, Kerala
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lp t shirts

Address:Chennai, Tamil Nadu, 600017
Website:MYNTRa

Hi,

This is to your kind information that i have purchased 2 no. Brand lp t shirts. After the washing i came to understand the real brand. Though it was not the lp found as a duplication for the same.
Date of purchase jan 4 and 5 respectively
Louis philippe jeans
Now onwards had decided to stop purchase from your app. Better than purchasing from here it is good to purchase from small retail shop....
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F
Faruque Ansari
from Bengaluru, Karnataka
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order not delivered - myntra.com

Address:Bangalore, Karnataka, 560023

Order id : 109941116782718391201 (Paid Order) -15/1/2019
Not delivered not even attempted to deliver it.
Status: Got the refund on 23/1/2019 after complaining on consumer complaint (here).

Order id:[protected]-1918203 (Paid Order) (4 items) -19/1/2019
Today all items were out for delivery but its not delivered.

SIMPLY THESE GUYS ARE PLAYING AROUND!
IF THESE GUYS CAN'T DELIVER...
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A
Anuvrat Jain
from Bhopal, Madhya Pradesh
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declined return and not refunding my amount

Address:491661
Website:myntra.com

I ordered 3 t-shirts and 1 jogger from myntra. I received products on 12 january.After receiving product, I raised a return request on 13 january as I din't like the products.next day the courier boy came and picked up the items and gave me receipt. But in the evening i recieved an e-mail regarding my returns that myntra declined my return request for all 4 items and din't even give me any details that why they declined the orders.because...
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