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Myntra.com Complaints & Reviews

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Last updated May 30, 2024
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Myntra.com reviews & complaints page 326

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S
Sammulukh
from Mumbai, Maharashtra
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wrong product sold

Address:Mumbai City, Maharashtra, 400078

First they send me wrong product which was a nike shoe and when i report a return request in my account it still shows your request has been made it has passed 2. Month now i called the customer care they are telling that your refund has been send i checked with my bank but its still not come yet... Please take some action regarding this issue it will be a huge help...
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S
SP MSG
from Yamunanagar, Haryana
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against courier partner

Address:Hisar, Haryana, 125044

Sir my name is shiv om from hisar haryana... Courier executive from hisar pawan and kamaljeet kumar both are cheating with mantra and also with customers... They are clearly offered that gave him a copy product or wrong product.. Means same product which is used by us... They will passed it... We have to gave him 50% price of the real price of product... I denied to this deal so they locked my mantra ac which is linked by [protected] and [protected]@gmail.com......
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U
umeshiit2008
from New Delhi, Delhi
Mar 1, 2023
This thread was updated on Mar 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return approval and credited refund

Address:New Delhi, Delhi, 110086
Website:myntra.com

I have purchased a nike jacket charcoal and grey colour size small with order no[protected]-3783403 .they delivered damage and defective product ( stitching problem ) . so i raised a return request with return request no-[protected] on 13th feb 2019 and delivery came to pick up the product and hold the return and told to get approval for this return . I contacted myntra customer care and raised a complaint but after 2 days they declined...
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Hi,

I tried placing an order on myntra app on jan 22, 2019 for two dresses from stalkbuylove amounting inr 1627 but the order was not placed and the payment got deducted from my standard charted bank credit card.

I have checked it from my bank's end and they have quoted that the amount was paid to the merchant and is not yet refunded. They have shared the reference transaction number as [protected].
I...
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K
Kashmeera
from Ernakulam, Kerala
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defective product & return request reduced

Address:680519

I have purchased two nayo kurthies from myntra. When i got the product, the fabric quality is too bad. Then i request for return. But after 7 days the request become cancelled. Then i again try for the same. Again after 7 days. It cancelled.in between these day i was talk with the myntra customer care representative more than 15 times. They give surety that, their agent will come and pick the product. But 20 days is gone. No agent is come...
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A
Arpita Acharya
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

used cheap dirty beltless foul smelling product delivered by myntra

Address:Kolkata, West Bengal, 700064

My order no.:[protected]-6574301 priced rs.1958. On 11th february, i was delivered this athena red hooded trench coat. The item which was delivered was used, dirty, torn, beltless, foul smelling. I instantly raised exchange request through app highlighting the above mentioned negative details regarding coat to the seller. On 11th february i received a confirmation from seller that he has approved exchange. He shipped that new parcel...
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S
Saania
from Delhi, Delhi
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wrong product and slow service

Address:122505

I had placed an order for shoe on myntra but at the time for delivery i got the wrong size so i requested for product exchange but instead got a completly different product, so i requested for exchange of product but it's been approx 15 days that i didn't got any progess in the process. And also even after total of 4 complaints there is no progress...
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A
amit419423
from Dalsingh Sarai, Bihar
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undergarments defective products

Address:New Delhi, Delhi, 110017

My self amit gupta and i had placed the ordered for some undergarments accessories dated on 08/02/2019 at 8:46 pm. Order id no.[protected] 8998503 physically received the products dated on 12/02/2019 at 10:32 am. I had checked the items but 3 products are fault. Two products are defected pieces and one other product is wrong item delivered. I had contacted to myntra customer care representative team guys and also talked to two times...
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D
dktong
from Meerut, Uttar Pradesh
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refund came in the form of credit whereas I paid cash

Address:New Delhi, Delhi, 110005

My daughter purchased one pant from myntra.com online shopping through the app size 30 on[protected] but she received the pant with size 34, it was returned since the size was wrong. After that exchange came again with wrong size of 32. The same was return by us and requested for return of money.
She got the refund of payment of rs. 1028/- in the form of myntra credits???

Why it is in the form of credit when they can't...
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Address:140306

[protected]IGAFLAYPY5-reference number generated after purchasing item from MYNTRA(JAcket and shoes). The amount deducetd but not displaying in Orders of Myntra account. Kindly show the orde in account of Myntra. I have ordered a jacket and pair of shoes and paid the money. Further money has been deducted from bank account but in myntra account it is not showing any orders. Kindly refund my money as soon as possible...
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A
Afshan Jafri
from Bhopal, Madhya Pradesh
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complaint about exchange of jacket

I had ordered a pink biker jacket of all about you in the last week of january 2019 via order no.110143631961579830103. They sent me a golden one. After repeated complaints, i received the same golden jacket four times in exchange instead of pink jacket. Now they are not even responding to my e-mails. I am now saddled with a colour which i don’t want and the jacket has gone out of stock from other sites also so am unable to buy it. A very...
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D
Diptee Singh
from Lucknow, Uttar Pradesh
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issue related to refund of myntra product

I buy ruhan shirt from myntr which was delivered on 13 feb. But due to broken button also bad quality of buttons. I return that shirt. When i opened the package shirt already look like dull. Like someone already tried it. So i packed the shirt and applied for return. On 14th pick up boy come, take the shirt out from pack scan the bar code and take the shirt along with him. But now when i spoke with customer care person (Ms. Riya) she told...
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Address:Gautam Buddh Nagar, Uttar Pradesh

This is quite disappointing for me as i am the frequent buyer from myntra.
I totally trusted this website as due to work it is not possible for me to do offline shopping.
I usually order from myntra only. But they have blocked my account without any notice they are not even reverting to my queries.
The prices of the things i ordered were fluctuating on myntra so i returned it and re ordered on the revised price.
But...
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A
Aishwaryrika Singh Chauhan
from Mumbai, Maharashtra
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robbery by not returning money

On ordering shoes, Myntra provided me fake adidas shoes. I made a return request and the guy who came to pickup the shoe took the shoes but never updated me with a confirmation message saying that the item has been picked. When I checked myntra it said request has been declined. They stole 2700 rupees from me and the shoe was also taken by the delivery guy. Since then I have called them many times but they just keep saying they’re investigating...
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D
Diptee Singh
from Lucknow, Uttar Pradesh
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issue related to refund of product

I buy ruhan shirt from myntr which was delivered on 13 feb. But due to broken button also bad quality of buttons. I return that shirt. When i opened the package shirt already look like dull. Like someone already tried it. So i packed the shirt and applied for return. On 14th pick up boy come, take the shirt out from pack scan the bar code and take the shirt along with him. But now when i spoke with customer care person (Ms. Riya) she told...
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I have placed my order on 7th feb19. Order no.[protected]-9374801.
In the website, the delivery date shows 16th, ad based on that i have ordered to wear on the occasion. I called myntra customer care to know the status, and i come to know that my order still not yet dispatched.
They dispatch on date 13th feb after i raised the questions.
On 15th feb 19 again i called to know the status and the location. But they...
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L
Laxman Singh Garia
from Patiala, Punjab
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need invoices my previous products

Address:160071

I have send an email for invoices.
Waited for 4 days. Customer service keep me saying wait for 24-48 hours.
List of service guys i talked to

Anjali staff account by email (Vt2291) feb 13, 2019 8:58:09 pm

Ankit staff account by email (Vt3125) feb 10, 2019 4:29:49 pm

Anshul staff account by email (Vt3384) feb 13, 2019 6:46:24 pm

And they transferred call to senior guys...
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N
Nikeeta
from Bhopal, Madhya Pradesh
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complaint email against return product

Address:Indore, Madhya Pradesh, 452001
Website:Www.myntra.com

Hello team,

This letter is to bring in your notice i have requested to return one product "gap blue medium wash denim skirt" under return number [protected]. The product is been successfully picked up from my place by your, whose details are below:

Associate name : mohd rizwan shah ml

Associate mobile no. - [protected]

One more associate came with mohd. Rizwan whose contact details...
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F
Flowerika
from Delhi, Delhi
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regarding order

Address:Mohali, Punjab, 140306

I have ordered two winter wearing item (Sweatshirt) from myntra and payment was successful, but order is not showing in account. The order ref no ([protected]igafkfuvd1) with amount of rs 3090/- deducted from my sbi account.
Kindly look into the matter seriously
Two winter wear with blue and teal colour. Initially in orders it was visible after payment its not there....
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R
Rid95
from Rewari, Haryana
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complaints unattended and lack of product information

I have placed an order which when placed didn't say anything about self shipping but later, they when i wished to return the same, they told me to self ship the same.
And i made a call in the customer care complaining for this lack of information and such unethical means of selling the products, they didn't register the complait, kept on putting my phone of hold for around 15 mins in the conversatuon of 17 mins, neither resolved the...
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