Myntra.com Complaints & Reviews

I ordered puma red ferrari shoes on 4th april and cancelled my order on 5th april. I was told that i'll receive my refund within 7-15 days. But it has been more than that. I contacted myntra and they said they have already initiated the refund with the bank.. When contacted with the bank they say that they have not received the money. Myntra gave me this reference number 74766519095913559851710. But seems like it is of no use. What do i do?

According to myntra, they have initiated my refund on 29 march, 2019 and the due date given by them is 8 april, 2019. but today is 16 april, 2019 and i havenot receibed my refund amount yet of ₹1460. Please check evrythng again and process my refund asap.they say that talk to your bank. i talked to my bank also many times but they are saying that we cant tell anything unless that anount gets credited in your account. there is no credit amount by myntra in your account.

I have been having this issue with mynthra at milit, diat khadakwasla, pune 411025. The delivery guys call me and tell me they don't have service in this area (Which is untrue because several deliveries are being made to the same pin code). They tell me to come to nanded city to collect my item. This is not feasible for me and is not acceptable when mythra provides home delivery. I have also checked with some my neighbours and they always receive the package when it is a cod. I have made my payment using my credit card.

This is highly unacceptable and very disappointing to not be able to receive my desired goods on time.

I had purchased a Myntra gift card worth INR 500 by redeeming my Myntra insider points. It's validity is till march 2020. When I tried to use it for my purchase, the message reflected was " gift card is deactivated". I am surprised at this and after several complaints raised to Myntra customer care team, they are not resolving it. Every time there request is for 48 hrs or 24 hrs or by the end of the day. But till date I have not received any solution for it.. pathetic customer service by myntra.

As a regular customer i have bought many underwear before but this time i bought an underwear from soul space in myntra. The size chart provided under this specific company is wrong and because of this i bought two underwear with one size extra.

I am only requesting for an exchange rather than a return. If i were responsible for this i wouldn't really file a complaint so please consider this.

The product is strictly...

The deliverey agent behaved so rude! He was so arrogant. He behaved so rude and was very impatient when i was telling him the delivery location. He was being mad at me for no reason. I was at the office and i told him i would give him some other number to call if he is not clear about the location. He was having the upper voice and was arguing with me. He was not even willing to listen to me. He wanted me to tell him the direction and he said he cant call the other number which i told i would give him. And finally when i said him to take back this order and that i dont need to recieve this order from such an arrogant delivery agent he reduced his voice and told me to give him the other number. The delivery agent called from this number: [protected]. (16/04/2019) i don't know what his name is. Is this the way your delivery agents treat customers? Really dissapointed!

I returned the products with order no.[protected]-3067603 on 2nd April, 2019 but still haven't received my refund of Rs 5191 yet.

There were two pairs of shoes(one white Adidas shoes + one black Adidas shoes) that I ordered but both of them were the wrong size.

I have followed up with the customer care team twice, but each time they ask me to put my grievance with the concerned bank. They sent me an email citing the bank reference no. with which I approached the bank branch but nothing useful came out of it.

I hope my complaint is resolved as soon as possible and I get my refund.

Arshi

Hi. I have ordered some 7 products from myntra from which they called it delivered without confirmation. When i talked with a customer support he said he send me a signature mail but i dint receive any mail. I didn't receive any of the products yet. Order numbers are[protected]-3268901,[protected]-1026201,[protected]-1499601,[protected]-78981...⇄ Please help.

I have ordered a headphone from myntra but i have received a used one and there is no option for return in the givee order section it is soo frustrating for me that such a big brand like myntra is disappointing their customers i have never ever faced something like this from mytra i was always being satisfied with it but after all this i just dont feel like to shop anymore from Myntra.My order no is[protected]-2844701.

I have an account on myntra.com which i have been using for years. A few days ago someone logged into my myntra account and placed order using myntra credits. Today when i was checking my account i got to know that someone used all of my myntra credit worth inr 3357.

The hacker logged into my account and then changed the registered no. For which i did not received any information. And later on the hacker placed 5 orders using myntra credits.

Fraudster name: devanshi
Address: royal garden, c/505, carter road 2, borivali east, mumbai-400066
Mobile no.: [protected]

I bought a saree from myntra on 4th april (Order no.[protected] 0557801) and requested a return. The saree did not have any price tag or bar code on it, the outer plastic cover had a supposed bar code. I did not bother to safely keep a plastic covering and misplaced it. Just on the basis of missing outside cover which had the bar code my claim has been declined. The cost of the saree was rs.3495/- and i want the refund. My product is also with them and still i do not have ant solution to it.

I have placed an order for woman boots but i received pair of boots for same leg (Right leg). When i have lodged request for the same they said they don't have that size. They lodged request for return the item from back-end itself but if they don't have the pair of boots then how can they add to the available items list. This is not my fault. Now i want this item with right pair. This is myntra team fault. They have to manage.

I had ordered a Nike tracksuit (Men) from Myntra which was priced at 2830 Rs. However upon delivery, I only received the jacket (top) and not the bottom. Spoke to customer care and they advised to raise a return request and raise a new order. Initially the return was processed successfully. After a few weeks I re-ordered the same item from Myntra hoping that it would be delivered as per the product description, however this time the product that I received was no way near to what I had ordered online. First of all I only received the jacket and it was black in colour instead of blue and secondly it had dirt marks all over it. Obviously a cheap duplicate one was delivered and now when I have raised another return request, the customer care have advised me to drop them an email and get the request approved so the return can be processed successfully. My experience with customer service hasn't been pleasing either. Highly dissatisfied with their service and amazed on how they can mess up twice ? Someone has to be answerable !! Hoping they would be able to resolve my issue at the earliest and process my refund at the earliest else I would have no option than to contact the consumer court . Attached herewith are the pictures of the original product that was ordered on Myntra and second pic (black jacket) is the product that has actually been delivered to me by Myntra.

Dear Sir,

I am Dr. P. K. Santra received one defective Wall Clock (RANGRAGE Navy Blue) bearing the following details:
i. Order #:[protected]-2079903 dated: 01.APR.2019
ii. Invoice #: [protected] dated: 04.APR.2019
iii. Mantra SKU code: RNGECLKS32930129
iv. Shipment #: [protected].
Clock stops after sometime and we fail to use the same. It is therefore requested to do the needful such that the clock may be replaced with good one at earliest. For the delivery of good one against the defective clock and as a ready reference the copy of Tax invoice is also attached herewith.
Thanks,
P. K. Santra
Unit Head
Therachem Research Medilab (India) Pvt. Ltd.
E-969, BioTeck Park, RIICO Industrial Area
Sitapura, Jaipur-302022
Email id: [protected]@therachem:org
Mob: [protected]

I have purchased pack of three highlander T-shirts . But I got only one instead of three. I complained to the delivery boy and he advised me to put return with the reason of short shipment. I did the same way. After that we repeatedly got calls from Myntra people and massages also regarding your return will be picked up today. But they did not pick and I repeated complaining to the help center. After a month I got a massage that my return is declined. I have been a regular customer but now I will never order from Myntra and also going to file a case in consumer forum for bluffing and harrasing

I ordered one cover story "black printed high low" top. I created an exchange/return for the product yesterday but now it is not reflecting in their account. They are not listening to me that there was an issue with their system. I have requested them again and again.

I want to return this product. Kindly address my issue.

My id-ashmi4. [protected]@gmail.com

Respected authority
I am raunak sood and i had placed an order for jbl earphones on myntra and i want to place for a replace of those defective earphones, with all my good conscience i want a delivery guy to come to my door step and replace my product but due to a defect or my own unability to work through your app i am not able to apply for the required replace and not even got the required discount i got billed rs 833 and now response from the myntra team

Plz rectify the error and consider this a legal notice from my side, i don't want any court battle but if consumer interests are not protected i will drag this matter to the court. The main defect is that one earphone is not working while the other is.

Raunak sood
[protected]@gmail.com
[protected]

Name - anju
Mobile - [protected]
Mail id - [protected]@gmail.com
Order no. - 110116694196684446803

I purchased a product from myntra on 04/02/2019 and it was damaged. I returned back the product immediately but myntra didn't picked up this product, i self shipped this product and also pay rs.350/- delivery charges.
Now it's about 2 month and myntra yet not refund my amount, i called so many times and every time they told me we are raising a request please call again with in 2 days and yet they are not providing any refund of my product.

This is really so irresponsible behaviour from myntra and i suffered alot for that product and amount also
So now i request for my refund amount and also 2 month delay compensation because due to this i faced alot of problems and also i will charge myntra for manhani.

Hi, i have placed this order and expected delivery date was 14 th of apr. Now it got changed and your customer care advisor and senior supervisor both rishab and ananya refused to help me out stating the myntra doens't have a complaint process. Also refused to give me twitter and fb page where i can tag my complaint.

I need my delivery to be done on 14th of apr. I have proof for the same that it was promised to be delivered on this date. It's mis saling not to deliver the goods on time.

I ordered a pair of shoes on 10 april but still didnt delivered by your agent frst i get a text and mail from your side that your pair of shoes was delivered on dated 11th april after waiting till noon it changed to 12th april they say sorry and say to product will be delivered to you nxt day on dated 12th april after waiting on 12th april to 6.00 pm continue following with your delivery agent he said i am coming to 2oclock then he changed the time to 4 o clock the again he said he will come 6oclock on evening but when i call him on 6 he switched off his no. And wasted my all day i suffered my work on sitting and waiting your agent on office and your call centre service they even dont know how to satisfy there customer on grievance call