Myntra.com Complaints & Reviews

I am a regular customer with myntra. Yesterday date 01/04/2019 i received my order lakme honey dew absolute argan oil serum foundation with spf 45. Unfortunately it’s manufacturing date is nov 2017 and has expire date april 2019. Why didn't myntra do a quality check on the seller’s products. And when i talked to customer care that they have give me expired product they are saying that due to their policy they cannot exchange the product but i want fresh piece. Myntra have only policy for customer i guess they don't have any policy to check product from there side. Please take this back and give me a fresh piece.
Didn’t expect such a big goof-up at myntra’s end

I recently purchased a boult red audio curve neckband wireless bluetooth magnetic earphone with mic which was delivered to me on 10 march 2019. But from the day it was delivered the headphones volume level is too low when we try to speak through it. I need the replacement for the same as it is causing inconvenience. The order number generated was: order no.:[protected]-1399003.
Kindly treat this on priority and call me back on my number [protected].

Im a regular customer of myntra and i have never lodged a complaint before because i was satisfied until now because i recieved a totally damaged product that is lakme absolute compact powder. As soon as i recieved the product, it was totally broken into pieces when i opened it and it is not returnable. So i request myntra to kindly exchange my product or return it.

Team,
I have ordered levis shirt & wrangler jeans using myntra mobile app on 9th march 2019. At the time of purchase, estimated delivery was shown as "14th - 15th march 2019" which was fitting to my requirement and ordered and order no. Generated was "[protected]-6921201".

Till date, there is no update on the product status and trust me - i had called help desk for at least thrice on this delay.
Out of my experience with help desk folks, it is very clear - they are not there to resolve the problem rather drag it to extent where customer should fed up and ignore/forget about amount/ product (This is my personal experience by talking to them).

I would request this forum to register a case against myntra e-commerce and help me out in refunding amount to me.

I purchased 3 items from mytra and returned them and waited for 10 days for the amount to be reflected in my account but it didnt. When i asked the same to myntra, they informed that the same have been initiated by them and it completed and provided me with bank reference numbed which is their legal proof that it has been completed from their side. And when i contacted the customer care of the indian bank, they asked me to give them unique transaction reference id (Utr) from mytra and declined to help with further with it. I was unable to file a complaint on their website (Indian bank) as its not working.

I have ordered locomotive men blue slim fit mid-rise mildly distressed stretchable jeans on 25 march 2019 and the delivery date given on 01 april 2019 but i have not received the order by on 01 april 2019. So i have called to myntra customer care i have told the all details and uptill not delivered they said that it was not shipped yet and requested me to wait for 3 days for resolution of complaint. But after 3 hours i have received one mail regarding cancellation of my order due to package lost and i have received one useless coupon on selected products i. E., 40.00% of[censored]pto rs.400.00 on minimum purchase of rs.1000.00 only some applicable products. I have totally wasted my time i have ordered it for a occasion but they have not delivered the product on delivery date. When i called customer care again but they have not responding on this issue. I want compensation for wasting my time.

Order id:[protected]-9041603

I have ordered one maybelline highter from Myntra and Today(1.04.2019) I have received my order. Once I opened it the highlighter was completely broken and in very worst condition. I talked to their customer care but they didn’t reply me properly. Myntra customer care is not able to resolve my query. I don’t know what to do now. This is very disappointing that brand like Myntra sending broken products to their customers. Help me in this.

While I was travelling, I hastily selected Myntra Credit as refund option (not knowing that these guys do not allow a customer transfer the credits to the bank account later). This is sheer exploitation.You cannot just keep the money. There has to be a way you let me take out the amount. It is a big amount. If I pay through credit card, you must give it back to my card, rather than asking me each time, where do you want your money. All my transaction were from credit card. I will be knocking doors of consumer court and you will have to pay a heavy price for this. Don't take this lightly.

I had myntra credits of about 5000 rupees due to some item i returned.

My account was hacked and someone placed an order worth around 5000 rupees

Order number[protected]-4432003

The order used myntra credits in the account and is done to a generic address of a pan center

I never ordered these items and when i went today to order something found that i don`t have credits.

Myntra keeps on telling on the facebook page and chats that they can`t do anything and go to cybercrime.

I would like the refund amount.

Hi,

I have received order from myntra.
Dressberry women brown printed top. The cloth received was of very bad quality. It was torn off in one day after wearing it for a party.

I need a return on this order. The product is used.

Placed on: 06 mar 2019
Order no:[protected]-2270901

I am a regular customer for myntra and highly dissatisfied with the product delivered. Please make sure that the company delivers standard products.

Actually i had order crocs(literide black clog sandals, size=8, price=rs 3995) prepaid from myntra, so when i ordered it it is showimg expected delivery date 31 march 2019, so on 26 march 2019 i opened myntra account to check the status of my product and their it is written out for delivery but on that day no call or message is recieved by me from delivery guy, so on next day when i checked my myntra account again to see my orer status than i was shocked as their it is showing "order deliverd", than i instantly put a call to myntra executive for help, he said they will provide a resolution in 5 days(saturday sunday ont included) on they said i will get an resolution before 3rd april 2019, yet no update has came from myntra about the order ., lets wait till 3 rd april.
so lesson is this please do not buy anythinng prepaid from myntra as like amazon, flipkart they do not provide any pin to coustomer (pin means at the time of delivery u have to tell the pin to delivery agent which myntra provides you via message than only you will get the product).
my myntra registred mobile no([protected]).
e mail([protected]@gmail.com).

I ordered columbia shoes through myntra worth ₹10, 00 then i returned the shoes very next day because i don't like the colour. Then it was a smart pick up, delivery boy check everything price tag quality check etc. Then the product received by dc they again did the quality check and told me that your quality check is failed now. So i told them to return my product they said it will take time. I asked how much time they said it can take one year also. I complaint in myntra they asked for 5 days. After 5 days i called them they said we will resolve your issue in 24 hours. Now its been 2 days no solution and now my account is also locked. It is requested that my account should be unlocked and i'll get my product in proper condition as soon as possible

I have placed return request for order no -
[protected]-1591801.
At first really illiterate and ill mannered person came from myntra who didn’t even know how to operate anything. I filed a complaint after which the same person came to pick the articles up and now i have returned the articles but i haven’t received any mail telling me if it has been picked up. Kindly look into the matter, a lot of my money is put at stake! Didn’t expect this out of myntra, it is the only e-com website i’ve been ordering from! Kindly look into the matter and revert as soon as possible!

I have offer message for myntra delivery boy job... I have applied that job

I have deposited security amount 4700 and also deposited 4700 in pvc charge and i will submit my bank documents but amount not received please verify and check him my registered mobile number is [protected] and i have another number [protected]. If job conformed sent the joining letter or please refund amount in bank. I will attached my payment proof documents and also bank details. And this is my upi id number [protected]. Thanks and regards

I have bought a cargo product from them of 32 size (Order no:[protected] 8043903) but they sent a cargo of 34 size then i had returned the product and asked for acknowledgement receipt from their pickup boy but he declined to give the same and they are saying they haven't receive such product i their warehouse.
When i had take a follow up they say they haven't receive the cargo in their warehouse. Neither got back the product not the refund.
Guys they are fraudster looting the money from their own customers don't buy anything from them.
Shame on you myntra
Digusting experience!

I have ordered indian terrain jeans 3 times on the myntra app . Myntra cancelled the order itself everytime after 7-8 days. And every time the product is available in app but they don’t provide the material. How disgusting they are . If you are not able to provide the material then stop showing it in the available list in the app. When I contacted the customer care executive they said the seller is unable to provide the material. If the material is not available then they should put the material in the non available list or out if stock list . I am not happy with the myntra.com

I had ordered the product: roadster,
Time travlr women grey melange solid top size: s | qty: 1
Tracking no: mync[protected]
This product is already delivered to me but i haven't received any delivery confirmation message or mail. I want to return the product but i am not able to do it because when i enter the barcode it is not confirming the delivery.

I ordered an eye shadow from myntra and when it was delivered it was all messed up.
The shadow was packed very carelessly and without any bubble wrap for protectection. I oredered in two tone but it recieved as one. It was not packed carefully and not handled properly. Order like shadow should be packed carefully.
Very dissapointed with this order.

On 19.03.19 i have placed order by paying entire amount online and the same was shipped on 20.03.19 through ecom express, tracker id:[protected]. There after till today in the ecom express website every day they mentioning that `pickup rescheduled for next day.` the promised delivery date is 27.03.19. But ecom express customer care informed that they have not received the order till today. As such no chance of delivery on the promised day, i. E, 27.03.19. Contacted myntra customer care and they asked me to wait till 27.03.19 and answer received from them is not satisfactory. Further they are unable to trace out and find exact location of my order. Kindly conduct an inquiry and revert back

I have been shopping on Myntra for quite a long time. I had received a fake product twice and they exchanged it. But I am reporting here this time because they aren't doing any quality check and not taking any action and selling fake products. If I complain to them they will exchange it but it is a meagre harassment of time and money. So I purchased two UCB slippers. The first one the print came off after 3 use and when I complained they only said 'sorry'. Now with the second pair also the print is coming off after 3 use. I had bought a t-shirt aswell which was full of stain when I received it. They term it as 'human error'. How many times do human error happen? I need my money back with shipping charges and a compensation for this harassment and waste of time. Highly unaccepted.