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Myntra.com Complaints & Reviews

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Last updated May 5, 2024
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Myntra.com reviews & complaints page 330

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S
Siva Narayana
from Visakhapatnam, Andhra Pradesh
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repeatedly wrong product was delivered

Address:Bangalore, Karnataka
Website:www.myntra.com

I had placed an order of wrangler men blue skinny vegas fit low raise clean look stretchable jeans size 38. But the item was delivered 34 size with myntra for which cash on delivery was already done. Customer care not responding properly. Even they don't bother the consumer concern. Not responding with clear resolution.
Kindly persu the issue as early as possible

1. My order no:[protected]-0034701
2. My order...
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V
vatsal25
from Mumbai, Maharashtra
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myntra return policy

From,
Name: vatsal thakker
Registered email id: [protected]@gmail.com
Mobile number: i will provide on request basis.

Subject: product return grievance

Hello,

I am writing with respect to the issue that i am facing with the myntra and not able to get satisfied customer experience though i have purchased goods worth near to 35, ooo rs. I am enclosing details of the entire products...
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P
PriyathamKumarM
from Mumbai, Maharashtra
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discount coupon applied and account not been reflected

Hello,

Myntra also started cheating the customer, as while check out it is showing the discount applied and while payment it is showing the complete amount.

Also customer care started claiming the customer dont know how to booked the order and they are not willing to cancel the order(which i am not getting the option to cancel my self).

At last they will keep you amount in your account for 20+...
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S
Snehal kgp
from Bengaluru, Karnataka
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delivery cancelled by the delivery person

Order id:[protected]-6411901
Order id:[protected]-3188601. Im a regular shopper at myntra but the one thing that has constantly been degrading here is the attitude of the delivery persons... The delivery person's attitude was downright unprofessional and unethical... He just called me once and then cancelled the order himself... Didn't bother to call me again or to make another attempt... Just cancelled the order simply for...
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S
Snehal kgp
from Bengaluru, Karnataka
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delivery was cancelled by the delivery person

Order id:[protected]-6411901
Order id:[protected]-3188601
The behaviour of the delivery person is downright unprofessional... I had 5 orders and the order shouldn't get cancelled automatically before 5 days although it was to arrive early.. The delivery person called me just once and then cancelled the order himself... The products i ordered were on offer and now i'll have to order it freshly on much higher prices......
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B
beherasanman
from Patnagarh, Odisha
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my order continuously showing rescheduled after cut off

Sir,
My order from myntra (Order number and other details are attached in screenshot) is kept on showing "rescheduled for next day". Please let me know when it will be delivered. The item has been shipped on 29th january after that there is no proper update. Every day it is showing the same thing. It is quite urgent. Your prompt response will be helpful thank you....
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K
Kuldip Kachhadiya
from Surat, Gujarat
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plz give my refund

Dear sir/madam
i buy (HRX by Hrithik Roshan) this items from your website
but i revived large size, so i return items
10 January return request
11 January return pickup
16 january call for status (in call wait for 72 hour)
25 january call for refund (in call wait for 24 hour )call with ayuh bhatiya
request. IN[protected]
29 january call for refund (you said wait for 24 hour)call...
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D
Deepshikkha
from Bengaluru, Karnataka
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defective product delivered - gold-toned solid clutch

I had ordered gold toned solid clutch from myntra, but it has been delivered defected. There were 4 cuts on the fabric from different sides. My order no was - order number 109805103641043677401.
I have requested for a return. My return id -
[protected]. I had received an email from myntra that my product will be picked within 7 days, post that they will refund my payment. But it's been 20 days no one came to collect the defected...
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P
prashant_Kinshu
from Bengaluru, Karnataka
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fraud practice

Address:560100

I have purchased two joggers on 21st of jan with a delivery date of 24th jan. But i didn't got the delivery on 24th jan, the last update which was showing was that the item has been shipped on 21st jan itself, after that there was no update from them. So on 24th i have raised an complain on for this, they asked me to wait for next 72hrs. The issue will be resolved but till 28th jan there were no update from them, the last update was of 21st...
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P
piyush2122
from Bansi, Uttar Pradesh
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can not able to return product

Address:Indore, Madhya Pradesh, 452001

I recently ordered boat unisex black rocker 400 wireless headphones
Order no.:[protected]-3152703
Seller: wiztech corp
Order date: jan 24, 2019
Delivered date: jan 29, 2019

I received defective headphone. One side is not working.
I call to myntra's customer care. And he/she told that this item can't be return because it is 100% genuine. We can't do anything about this....
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H
Harita Srivachana
from Hyderabad, Telangana
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additional payment to the delivery guy

Address:Hyderabad, Telangana, 500050

I ordered a product with cod and payed through g/pay. There was some error and additional amount was deducted. The delivery guy is not returning my amount back. Please help me get my money back. Since there was an error the delivery guy has taken payment through cash. However the cash from google pay was transferred to the delivery guys account. But he is not returning my money or even answering my calls....
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Ananya Roy
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud, no refund .

Address:Kolkata, West Bengal, 700156

My refund of 10734.46 is pending and Myntra customer service people ask me to wait 24 hours daily when I call. It’s been more than one month like this .

I have been a loyal customer to them so far. But they are not doing good to their customers.

I lost my faith on the brand . This is pure harassment. That is my money and they are not refunding it.

Order number :[protected]-2926103.br...
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A
Arya0210
from Gurgaon, Haryana
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item returned but no refund initiated

Address:New Delhi, Delhi, 110078

I placed this particular order of a Libas Women Kurta set ( including a Kurta and a Palazzo) on 11 October 2018.
Order no.[protected]-6455903

But the package I recieved was an INCOMPLETE order which had only the Palazzo. I straight away placed a return request on the day I recieved the order (13 October 2018).

But around 5 times the delivery person refused to take back the order and exchange it citing...
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A
Arya0210
from Gurgaon, Haryana
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order cancelled after payment without valid reason.

Address:New Delhi, Delhi, 110078

I purchased Adidas Shoes on 17th January, worth ₹3539 paid using online mode.

Your Myntra Order Confirmation[protected]-3837603 )

After waiting for 11 days and calling the customer service representative twice regarding the product delivery, I was told that the product would be delivered in 3 business days.

On 28th Jan'19, I received a mail that the order is cancelled and the money will...
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S
Simithom
from Anand, Gujarat
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no delivery received and the proof is fake.

Address:411017

I had placed an order of 2 dresses with myntra for which online payment was already done. One order was received on time. For The other order, i did receive a call confirming my address but never received it. I called on that no of the delivery boy, he said he will deliver it to me by night. But it wasnt. So i called up myntra contact desk(call centre ) and they said they will look into the matter. All this while i was calling dat delivery...
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H
hemang44u
from Ahmedabad, Gujarat
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pickup is not being made and no refund for the same

Address:411057

I raised the return request on myntra on 18-jan-2019. Expected date to be picked up was 23-jan-2019.
I did not get any update from myntra till 23-jan-2019.

I contacted and raised the complaint for the same and promised resolution time given to me was 72 hours (26-jan-2019).

Even after 27-jan-2019, there was no update and i tried to connect my call to escalation supervisor/senior.

He promised...
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G
GEETHU SURESH
from Edakkulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund issue :mayra women black regular fit solid casual shirt

I had purchased a shirt from myntra, mayra women black regular fit solid casual shirt. The size was not a fit so i decided to return the product. They picked up the item but i still didn't get the refund. Also got a msg from myntra saying the refund has been initiated, but even after 7 days, no further update. My order no is:[protected]-9071201 placed on 31 dec 2018. I tried calling their customer care but the call would not connect....
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S
Santosh don
from Dibrugarh, Assam
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I am complaining about my refund amount, that is not done yet.

E com exp has taken my refund product on 19th Jan, whose E-way bill no.[protected], and order no.[protected], and when I call to help me, they only hold me for 5 minutes and say "it will take some more days", but no any output will come yet.Even I call two times to the help centre but they doesn't resolve the problem.one important thing is that their help centre call no. is chargeable, at a time Rs 10-15 balance of mobile will be deducted.I...
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N
Nikhil1967
from Indore, Madhya Pradesh
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account locked without reason

Address:Indore, Madhya Pradesh, 452018

I am having mantra account since more than 2 years and on 4th of jan i placed order for 7-8 shoes pair and which was received by me on 15-16th jan, after received of order found that some of shoes was not fit to me and then i was trying to open my account for exchange and return and i found that my account has been locked then i have called to customer care & they were inform me that concern person will call you in 24 hrs but no one has called...
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M
Mobassir Husain
from Bhubaneshwar, Odisha
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arrow shoes (men brown perforation regular derby)

I have ordered the shoes on 22jan and it was to be delivered on 28jan 2019. I have been updated about my product till 23 january after that no updates. I have paid the amount of shoes by online transaction (Airtel money). Shoe cost me 2241. My courier name myntra logistics and tracking number mlo[protected]. My name is mobassir husain.
I have not been delivered about my product till now so please help me...
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