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Myntra.com Complaints & Reviews

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Last updated Apr 13, 2024
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Myntra.com
Customer Service Contacts

Myntra.com Phone Numbers

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+91 80 4354 1999
1208
958

Myntra.com Website

Myntra.com Head Office Address

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 369

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S
Swati02
from Nashik, Maharashtra
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refund not processed and bad customer service

I ordered two products from myntra but cancelled it and two weeks had passed but my refund is not processed, I called them and they said they have successfully done the payment so I have to contact my bank . Bank said that you have to visit your home branch I am in different town for studies so how I am supposed to go to my home town. When I went for the online complaint of the bank they asked the reference no but that too is incorrect ....
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T
Trupti Gad
from Delhi, Delhi
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pick up partner phone no. 7378419493 founds switch off

Address:North Goa, Goa, 403507

I would like to bring to your notice that your pick up parter phone no. [protected] is always switch off. The return order no.[protected] was declined by you, without sending any representative to collect it.
I have place the return request once again vide return ref no.[protected], trying to call the above number, but its switch off. Kindly see that order is collected within prescribed time and my money is refunded back.

Order...
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Address:New Delhi, Delhi, 110068
Website:Myntra.com

I requested for the return of this order no.[protected]-0643601 on 3rd august 2018. I received a sms that this product will be picked up but then by the same evening i got a sms that it has been rescheduled as the customer requested. It was done without my consent. I called up twice at myntra and discussed the issue with two supervisors but still after 17 days no action has been taken and still my return request is pending. I now request...
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M
mann_v
from Delhi, Delhi
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not accepting return of defective product

Website:www.myntra.com

I had ordered a raymond's blanket from myntra.com. On opening the outer packaging i found out the inner packaging zip was broken and there were stains on the blanket. I placed a return request immediately but nobody came to pick it within the promised time. So i again placed return request and again nobody came. After another couple of return requests a myntra representative came to pick it but declined to accept it giving reason that the...
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Y
Yash Sikaria
from Bhubaneshwar, Odisha
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policies

Address:Cuttack, Odisha, 753009

It is very disappointing that you are not replacing my product. If i was asking for any refund then you would have said that is not possible i would consider it. But just because of a tag you are not replacing my product. I have bill and package eveything except tag. It is totally wrong. I never going purchase from your company again. I will take action regarding this. And tell that to not use product from your company....
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D
Dsouza Charlotte
from Mumbai, Maharashtra
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unprofessional behaviour towards my return

Address:Mumbai City, Maharashtra
Website:myntra.com

I had purchased a shoes from myntra on 18th july 2018 for rs.650 which was delivered to me with a wrong size. When placed a return they have been just fooling me with dates and reschedules. They send a message for pick up in the morning and then by evening they send a message for reschedule blaming that i rescheduled the pick up. The pick up number mentioned in the message doesnt answer calls nor does he call back. It's been almost 1 month...
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A
Ankita Terse
from Gurgaon, Haryana
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item didn't picked up

Address:400078

After tired of following up with your myntra team. I have to send you the below mail.

I am really upset with your team regarding simply pickup of one of the item which was delivered to me. I haven't received any call or any mail.

I raised this concern innumerable times. Still no revert.

Please raise it your team. I will further take this to ombudsman. As a customer i am deeply dissatisfied and...
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J
Joe Kalliath
from Colachel, Tamil Nadu
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tommy hilfiger coffee brown leather loafers

Address:560029

The worst ever experience i have encountered with an online shopping site. I had placed an order for tommy hilfiger coffee brown loafers on 6 august. There was an issue with the order as the pin code was wrongly inserted by me (Entered 79 but correct pin was 29) but the cc told me that it would be shipped to the correct dc which is pincode 560029. I had intimated them about the same about 7-9 times. So the product was shipped to yeshwantpur...
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S
swadha kumar
from Thiruvananthapuram, Kerala
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delivery boy

The guy came with the my parcel and the time of payment i asked for card payment. He didnot carry the machine and he return back. He called after 2 days again and i asked the same for the card payment and he refused again and my product was cancelled. If you dont provide the facilities then please dont mention it.in the policy it is also written that you ll try to reach us thrice but in my case it was just twice and the order is cancelled....
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D
Dr amrita
from Udhampur, Jammu and Kashmir
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complaint against delivery boy of myntra logistics

Address:180001
Website:Myntra logistics jammu

I ordered cloths from myntra on 2august 2018. I logged a complaint with myntra logistics on 14th august regarding not having delivered the product. On 16 evening i get this message that my product is out for delivery and on calling delivery boy he tells me that it will be delivered next day morning. On 17morning, i get a message that delivery cancelled and returned to origin. After that delivery boy tells me to wait till noon and on waiting,...
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R
Rupal Singh Chauhan
from Ludhiana, Punjab
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empty box received, denying return

Website:www.myntra.com

This is with reference to order id[protected]-4122901.
The product ordered was a bluetooth earphone which came with free accessories like a charging coord and a leather pouch. The parcel received had only the accessories and not the product i.e. the buetooth earphone with mic. On asking company for return, they declined the request stating that the product had passed quality check. Horrible after sales service. I want my money...
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2
2407imavijit
from Rampur, Uttar Pradesh
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roadster sneakers

Product cost as per myntra was rs 759 which at the time of placing order was showing 895 including taxes and the amount that was deducted while paying through debit card was 1044.61.in additionto it, the product which i saw in myntra site was supposed to be delivered by 18th of august 2018 and after placing the order, the message that i got was that the product will be delivered by 20th of august, 2018. Please help as this is a fraud and...
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Raghuraj Meena
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complain about trouser colour quality

Address:Jaipur, Rajasthan, 302002

I have bought one moda rapido blue trouser on myntra one month ago.
I wore this only one time after one wash it has several white patches all over.
I m highly disappointed by this product.
Please exchange or refund this moda repido product.
Product detail...
Moda repido
Men blue slim fit solid chinos
Order no:[protected]-7806703
Delivered date - 28/06/2018
My contact-[protected]br...
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R
Roopam Verma
from Delhi, Delhi
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received a very bad quality shoe

Address:New Delhi, Delhi, 110007

I ordered roadster sneakers from myntra.
It broke just after a day use. Is my price worth for a day. Shoes bottom is coming out of shoes. Quality of metarial used is also very bad. Big companies like myntra are not supposed to send this bad product. Colour of shoes r also different as compared to the original ones. Building materials is very cheap and started coming out just after 1 day....
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A
Ashu Devliyal
from Delhi, Delhi
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wrong product received and the return guy is not taking those back

Address:New Delhi, Delhi, 110018
Website:myntra.com

Hello. This is akanksha. I received absolutely wrong parcel on 13.08.18. The items received are someone else's order and when i asked for return the return guy cannot accept it as it is not the same as in the picture or the order placed by me. I just want my ordered stuff to reach me asap and the wrong items received by me to be taken away. This is pathetic on your side and i am highly disappointed by your team which packs the goods for your...
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G
Gaurav150581
from Lucknow, Uttar Pradesh
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first copy of john player jeans

Address:Lucknow, Uttar Pradesh, 226025
Website:Myntra.com

Hi i am gaurav verma i have purchase john player jeans on 50% discount the fabric of jeans is very bad and can not wear in summers and rainy season i have called customer care but they deny to return it. I am very disappointed that such a big company can fraud like this well i will never recommend to anyone about myntra plz help me if you can on this...
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To,
Neha & gagandeep
Customer service department
Question ref[protected]

Could you both please tell me when i will get my refund amount back which was deducted twice on 16/7/2018?
I have submitted my 3 months bank statement as required from your end in mail dated 31/7/2018, to verify if i have received my refund or not, but after submitting the statements you people have stopped replying...
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C
chandni2134
from Bengaluru, Karnataka
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I am complaining about the refund amount not yet received

Address:560037
Website:shopping website

I am complaining about the refund amount note yet received from myntra for 2 of my products.
1) order no:[protected]-2698203
This product was returned long back (0n 31st july) but i have not yet received the refund amount. It's highly painful that even after contacting the customer support of myntra, get the same reply from them daily. Have contacted them thrice but no use.
2) order no:[protected]-8899003br...
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V
Vipin mohan
from Ferokh, Kerala
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too bad service

Dear team,

I raised a return request on 10 th of aug but till yet no update on that no executive called me to pick up the product. It is too pathetic service from your side. Your given customer care number and delivery team number also not working. Once we purchased from your end it is shows you that this is last. It is not the way to giving service to us if you cant please remove the ads and show that we are not taking care...
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J
Jasmeeta Shergill
from Mumbai, Maharashtra
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return request not fulfilled

Address:10019
Website:www.myntra.com

I had placed an order and out of that the items were returned. Their team collected the product but the return is still not come.

They are going on sending me emails and sms that the return item was not picked up however it was already picked up long time back.

I have been raising this to their team since two weeks now but there is no response....
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