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Myntra.com Complaints & Reviews

www.myntra.com

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Updated: May 10, 2026

Complaints 9989

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822

Unresolved

9167

Bad 😕 It seems that Myntra.com has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Myntra.com reviews & complaints page 368

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Address: Kottayam, Kerala, 686542

I registered a return with you as the wrongn shirt i purchased was small in size. I prepared the product for the pick up but nobody attempted the same. Now i got a message from you that my return request is cancelled without my permission. I contacted your customer care many times but of no use. The courier ecom express man informed me that they wont pick up the product as they are busy. So please resolve my complaint at the earliest and refund my cash.
My ph. No. [protected]
Email: [protected]@gmail.com

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Address: Bangalore, Karnataka

Website: Myntra.com

I have ordered lovable pack of 3 full-coverage t-shirt bras on 5/11/2018.in pack of 3 items, received 1 empty box with no item inside. Also packed items is not in proper condition. All 3 boxes are opened.

Raised an incident for the same with myntra support. Incident reference number is[protected] but no update yet. Please check this as soon as possible.

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Address: New Delhi, Delhi, 110091

Website: www.myntra.com

I made a return request to myntra on 22nd october, 2018 for two items which i received on 21st october, 2018. Myntra initiated the refund process on the same day but it has not been credited in my sbi a/c till date. I am highly fed with the services of myntra and state bank of india as nothing fruitful has come out since the past 15 days. If immediate action is not taken in this regard then i will be left with no other option than to sue you both in consumer court.

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I received a call from [protected] informing me that my number has been selected as winner in myntra lucky draw contest among the thousands of shoppers... They shared detailed information of my last order and said that i'll be receiving 2lakh rs and some gold by post within a week.
They asked me to pay 1800 as gst while receiving the product. Is this real or fake?

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K

Khushi Bhuria

from Jaipur, Rajasthan

Nov 6, 2018

I have purchased a pack of 2 lower of rupee 630 and lingre set. I have recived single lower instead of two and a bad quality lingree of rupee 707. Now, you Guys rejected my return request coz of incomplete pacakage.

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I made some purchases through my rupay debit card from myntra. Due to some issues i had to return/cancel some products. But the amount is still pending since more than four months.
I've been to the branch office and zonal office (Bank of india). Bank tells me to ask myntra and myntra tells me to ask the bank. The issue hasn't been resolved yet. I've wasted a lot of time in talking to the myntra people and visiting the branch/zonal offices but the amount is still stuck.

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T

totem

Nov 6, 2018

I purchased 1 clothing item & which i have ordered on 10th Oct 2018. I returned the product with the assurance from ur side to get back my money with in 7 days. But still now my money not credited to my account. Kindly refund my money and make us bound to believe on your service again.

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I have received the product which doesn't suited and due to that i have sended the return request on 29 october, and it was accepted to be picked up on 30th october but it has not been received from last 5 days, and i have complained in customer service for 3-4 times but they haven't given any attention to this matter. Even i have received the message for pick up but no one came to pick it up.

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Address: Mumbai City, Maharashtra, 400012

Website: www.myntra.com

I ordered a product for my girlfriend. It was an adidas sports bra. The size was the issue. We raised return for that product.

After that they say they attempted return 3 times but i did not get any call. Once i got a call from the return personnel and asked him to pick the parcel up in the next hour since i was in meeting. He did not show up after that.

The return got cancelled due to my unavailability 3 times. But i got a call once and nothing after that. That person wont pick up my phone after that.

I contacted them again. They said they will schedule a return which they didnt. I went ahead and tried to return from the website. The return got declined.

The product is worth 1000 rupees and still in packaging, unused. What am i supposed to do with it.

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Address: 560043

Website: www.myntra.com

Hi,

My name is Vivek and I have been a loyal customer of Myntra from the initial days of Myntra and I used my fiance's account ([protected]@gmail.com) to purchase a Fossil watch for our uncle who was going to be in Bangalore until the 31st October as we wanted to gift him. I ordered a Fossil Men Brown & Black Analogue Watch and paid Rs.17, 595 from Myntra they delivered me a wrong product which is a low-quality Emporio Armani which looks very fake and the quality of that watch is so poor and not even worth Rs.500. Now when I am calling up the customer care, they are not registering a complaint. Require your help here. Please help me out because the amount is too high.

+1 videos

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Address: Bathinda, Punjab, 151001

Website: WWW.MYNTRA.COM

I ordred a mitera saree order placed on: 28 oct 2018 order no:[protected]-4186601 for rs. 2016 (Rs. Two thousand sixteen only) during the sale. On 03.11.2018 time 03.07 pm i received my parcel. When open my parcel, i was very disappointed to see my parcel that it was a shirt despite of a saree. I have requested for return. You are requested to look in to matter.

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I placed an order of aarika navy blue cream colour lehanga on 29/10/2018 by order no[protected]-4464601, in my order there was a set of lehanga, blouse with dupatta but I received only lehanga and blouse, duppatta was not delivered .and in picture three buttons were showing on blouse neck and which blouse I received that has one button only.kindly sent dupatta also.

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G

Gaurav Jestha

from Noida, Uttar Pradesh

Nov 6, 2018

This is my 2 time where i cancel my order... From last 3 days they did not shipped my order.. Even they did not give me information about my order... Never Recommend Myntra

C

Cuckoo__

from Mumbai, Maharashtra

Nov 6, 2018

I have ordered on 14th October 2018 of 1237.39 rs (2 items) .Order id[protected]-3491603 after placing the order i cancelled one item ..and i returned 1 item after delivery but i didn't get the refund till now of any one of them..Kindly look into this matter otherwise i will complain on higher level

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Address: Alwar, Rajasthan, 301001

Website: myntra.com

I got a call from myntra. A lady was talking about a lucky draw from my last purchase that i have listed in lucky winners. When i asked about this offer in myntra official customer care then i found that there is not an kind of luck draw exist. She wanted to make me a purchase of 3600 and share the product id with them. Call from noida as she said. And i feel that her way of communication didn't look good. Number from i got the call is [protected].

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Hello sir, i had order a mitera brand saree which could not satisfied my expectations. So i returned it the same day. The delivery agent told me that i will get my refund within 3 to 4 working days in my account. But i didnt got the refund. So i called myntra, and they said i will get the refund till 3 nov. But till now i have not got my money back. Please solve my problem.

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Address: Bangalore, Karnataka, 560066

Website: www.myntra.com

On 1st of sept 2018 i ordered kids dresses those are defected one. I returned those on 13 sept. Next day only they changed the status (Refund processed). Within 7 days i did received the refund amount. I called myntra and they said its been already processed... Need to check with bank. I called bank and they said 23 digin number they need for tracking, that was invalid number. On 25th sept only they initiated the transaction.
But still not got the money. Its been 2 month. Daily i am calling to mynata. They dont have any clues.. Where taht amount gone... So irrisponsible... Cheeeeeeeeeeeeeeeeeeeee.. Please stop buy any prodct from them

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Website: myntra.com

Myntra is cheating customers by displaying attractive price in product page. I have ordered 5 items combo from myntra and they delivered only 3 in that also one is with wrong size. When i contacted customer care they are telling, you have paid money for only 3 and as there was a technical issue on product page we cannot help. Hopeless customer service and their representative kumar gourav. Acting as he has made the rules.

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Address: Ernakulam, Kerala, 683108

Mast & harbour
Men wayfarer sunglasses mfb-pi-6309

Actually i bought this product from myntra. And its been 8-9 months since that happend. Now when i try to re order this same product its saying that they cant ship to this pincode 683108. This is te same pincode i used before to purchase this same product. Willl i be able to do order this again plz do check it

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Address: Pune, Maharashtra, 411057

Website: Myntra.com

Hi,

I ordered three tshirts from myntra with the order id[protected]-3389001 with the payment made through credit card.
The item was due for delivery on 1st nov. I received a message at 1 p. M. That the order was out for delivery but didn't receive any call post that. At 6:09 p. M. I received a mail that the item has been delivered but neither i nor my family members have received the item. Need the resolution at the earliest for the same.

Nov 2, 2018

Complaint marked as Resolved

Received the delivery today

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Address: 415414

Website: Www.myntra.com

My exchange order no is.[protected]-9093101 I order full tradition dress but they only sent Kurta 2 items are missing in that dress. I requested to exchange that dress they said 3 days they are doing but they take 20 days and more days to take this.. And until they are not exchange that dress. Now myntra customer care blok my no. From their contact

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Address: Mumbai City, Maharashtra, 400099

Website: www.myntra.com

For one week, my return & refund request is not being attended to. The pick up person is also abusive when i am calling him (As per the number sent by myntra).
There is absolutely no support and help from the myntra customer service call center. They are also just delaying by 3 days every time i am calling.

Divyani (Escalation desk) does not help and does not allow customers to escalate issues and tries to hide the bad services of the company.

The company is blatantly lying on service quality and time lines and has created a setup which fools and misguides paying customers and cheats them of the services deserved by them. Shows the mindset, ethics and morality of the organization and its promoters.

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Nov 19, 2018

Updated by Ovisek Lahiri Apparently Myntra does not take this platform to be serious and does not even bother attending to this!!!

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: Myntra.com

Hi Team
i have made a purchased of my product from Myntra.com delivered on 10th oct and i got a defectrive and usable product.The shoes are in dirty condition and teared from one side.Regarding the same i have called 8-9times customer care they also create a exchange for the same and delivery man came to my address 6 times and refused to exchange the product because product was defective.
the same answer always i got from CSR and delivery man that CSR used to tell me the same thing that We have sent approval to the agent and your product will be exchanged and i am getting the same answer from last 3 weeks.
and delivery man used to say that we did not get any approval regarding your defective product so we can't accept it.
Really This is not expected from Myntra.
i have also attached the images of defective product and order number
Resolve the issue ASAP
Thanks!
[protected]

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Address: Mumbai City, Maharashtra, 400030

Website: Myntra.com

The product delayed 2 times a week. It got transffered from 1 day to 7th day. The diliver was coming on 31st oct but they told it will come on 3rd nov then transffered to 8 of nov. Very poor myntra.
Now when i called them they told me that u should cancel your order and replace.
So were is my comfort.
Should each day i should place order of same product.
So i dont have any work or what?

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