Claimed

Myntra.com Complaints & Reviews

1
Last updated Apr 13, 2024
Complaints 9793
Resolved
805
Unresolved
8988
Quick Links
Statistics
Share
Contacts

File a complaint to Myntra.com

Having problems with Myntra.com?

File a complaint and get it resolved by Myntra.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Myntra.com
Customer Service Contacts

Myntra.com Phone Numbers

Phone
+91 80 4354 1999
1208
959

Myntra.com Website

Myntra.com Head Office Address

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 372

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
deepankar senapati
from Delhi, Delhi
Report
Copy

product not delivered/missing

#myntra#harrasment#productmissing

Registered email id: nabanita. [protected]@gmail.com

Order id:[protected]-9863103

I had ordered 1 piece of lee coper men jean and 1 color bar kajal as per order
[protected]-9863103. The delivery came on 9th july but since the package was very small, i asked the delivery boy about the jeans but he said he had only this packet. I checked my myntrale app...
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Niki08goyal
from Noida, Uttar Pradesh
Report
Copy

return of nike shoes

I am not able to return the nike shoes i bought worth rs 7000 as they are not genuine nike. But it just exceeded 1 day against the return period and the customer care personnel is refusing to return and is very rude.
Its a matter of 7 thousand for me not a small amount.in first case they shouldn’t be this rude its a matter pf customer building
I am requesting for a call back but there is no one calling me back and they do...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nemi Botadra
from Mumbai, Maharashtra
Report
Copy

refund not received in my bank account for the product a filed a return for

My amount refund has been initiated by myntra but not reflected in my account uptil now
I followed up with the bank they are saying no transaction done yet for refund by myntra
I had purchased 2 track pants of adidas and reebok it didnt fit well so had to return it
Nor the return pickup has taken placeit has been more than a month now
Below are the transaction details
Amount to be refunded - rs. 3801.74/-br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SomsG
from Gurgaon, Haryana
Report
Copy

refusal to transfer myntra credit to bank account

Website:www.myntra.com

I have accumulated around Rs 5400 as Myntra credits in my Myntra account however I no longer wish to shop from Myntra. I called the Myntra customer care and they confirmed that there is no option to move to money to my bank account.

I wish to move my money in the form of Myntra credits to my bank account and considering that it is my money I should be able to do the same....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
RishiMonty
from Muzaffarpur, Bihar
Report
Copy

tax

Address:East Singhbhum, Jharkhand, 831011
Website:Myntra www.myntra.com

I am a regular customer of myntra and other various sites. But, my most favorite is myntra. But, the only one issue i'm facing is the tax problem. Whenever i place a order on sites like amazon, fliplart etc. I get to pay only rs. 60 or say rs. 40 and a minute value for tax. But i see i always have to pay more than rs. 200 for taxes and a great delivery value of rs.149.
I'm very disappointed with this. Please see to it....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Diksha Banerjee
from Delhi, Delhi
Report
Copy

regarding the change in a top which I have got

Sir,
My order no. Is[protected]-6931503. I ordered a sassafras women grey off-shoulder peplum top on 27july which is delivered me today. The problem is that the photograph which has been been shown on an app for a particular top contains a zip closure at the back but the top which i have got is not having a zipper. So kindly help me out so that i can be out of a trouble....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Shafreed Abid
from Irinjalakuda, Kerala
Report
Copy

defective airpods delivered by myntra and refusing to replace the product.

Address:560076
Website:Myntra.com

I’ve been given a defective earpods by myntra. I raised a complaint about the same and myntra is refusing to replace the product. It’s just been 5-6 days of delivery. I’ve even tried talking to the customer care of myntra and they ended the call abruptly once.
The company is not giving appropriate solutions to the issue and they want me to solve the issue by myself.
Order no[protected]-2762203...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dimples
from Varanasi, Uttar Pradesh
Report
Copy

courier company lost my products

Hello,
I already returned my order to myntra but your courier person said I already send your two products to my office in Okla may be they list your products and I continuously calling in call center your service is pathatic three weeks passed but whole people make me fool.. Now I'm going to send a mail to your CEO... And on Friday one of your supervisor told me that we received your one product here and now top and refund will inisate...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
gagan1174
from Bengaluru, Karnataka
Report
Copy

bad product quality and pathetic customer support

Website:www.myntra.com

I have been trying to connect to the myntra toll free numbers (+[protected] / +[protected] but they are never reachable.
The customer experience is really bad as i have not been able to raise my concern due to this.

Regarding - order no:[protected]-9185501
I have started using the product this month onwards and there is already worn out.
The stiching seems to be bad and i have stopped wearing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Srikanth kajuboju
from Chennai, Tamil Nadu
Report
Copy

fraud order placed by hacker order i'd 108065483262533000000

Address:Chennai, Tamil Nadu, 600089

Purchase details: merchant (Myntra)

Transaction id: 108065483262533609703

Transaction id p1806120937519610969384

Transaction updated at: 12/06/2018 09:37:52

Amount inr 8, 800.00
Order i'd : 108065483262533000000

Hello team please investigate this order my phonepe wallet hackedy amount 8800
Debited please take serious action on this order, i filed fir...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ravisharmark
from Hyderabad, Telangana
Report
Copy

size issue & credit card interest exp

Address:500032

I place order today 29 july 2018. Soon after place the order, i realised the one of the item of the order has wrong size so i tried to change the size which was not possible. I also tried to get it changed from customer care but they said its not possible as advised me to cancel the order and place the fresh one. I said fine but in that case you are going to share the credit card interest expensed for the period in which money doesn’t reflect...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amith Kumara
from Hyderabad, Telangana
Report
Copy

not accepting my return.and not answering to customer.

Address:Hyderabad, Telangana, 500054

Gave a defect product. Return is not being accepted by them. Myntra associate is not answering properly. This list what they are doing with customer. Fake things are been sold. Everyone must know the truth. Delivery time was so long like a snail. People expect more from them but they do nothing. For refund they took too many hours. So place my return and get my refund money as early as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Pune, Maharashtra, 411027
Website:Myntra.com

This is regarding order id: 108355243853888481703.
I am raising this on behalf of my wife, she has ordered 6 items as part of this order however we did not receive one of the product but the status of all the items is updated as delivered for which i reached out to myntra customer care with incident:[protected]. Without any investigation myntra's cc team just referred the order history and told me that order has been delivered,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rishabh malpani
from Ahmedabad, Gujarat
Report
Copy

money taken found no product in box

Address:Surat, Gujarat, 395007

Hi, your return request for roadster men black casual shoes (Return no. :[protected] has been successfully placed. We expect to pick this up on or before wed, 01 aug.

It's been 10 days i have not received actual product nor received any refund

They are just promising and giving dates to resolve

Called 10 times daily dates

Such a fraud shopping website...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:560037
Website:Myntra

Hi myntra,

I have returned one item cost is 286, and for that you initiated refund of 138 rs and informed me rs 119 had been credited as cashback to my phonepe account. See this the second time i am facing difficulties with your service. Along with this item i bought 2 more items costed 1000 rs and cashback was 10% of total amount. And while returning one product how you can take back full cash back in to account. Moreover...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Hyderabad, Andhra Pradesh, 500084

I ordered one top, it was showing in stock when i ordered it. Later on i got message from them saying "your product is delayed but it will be delivered". Today i checked my account on myntra and they just cancelled my order without even telling me. Now solution they are giving is to order it again, which i cannot do because the product is out of stock now.
Date : 7/27/2018

Order no:[protected]-2324403
Product:...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka
Website:www.myntra.com

Kindly note that, I have placed 5 orders worth rupess 6000 last night at around 11: 30 PM, 26th July'18 via Myntra App and paid them online through credit card. However post placing the order I have realised to update my kolkata address as the address was showing Pune hence immediatly updated kolkata address.

Next day 27th July'18 I have called the customer care to inform about the address however customer care executive confirmed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Reshma Rajput
from Vasind, Maharashtra
Report
Copy

order cancellation

Address:Thane, Maharashtra, 401602
Website:myntra

I am first time user of myntra. I ordered 2 kurtis which was confirmed me. After 1 month i received your order is cancelled as the courier person was unable to deliver. Again i ordered 2 different kurtis on 21 july which was confirmed. And on 27th july one kurti is cancelled as saying it is not in stock. If not possible by you then why are cheating..

Third class service. No customer service. Too much delay in communication....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Adityaip
from Hyderabad, Telangana
Report
Copy

got wrong product during exchange and money is not refunded

Address:Chennai, Tamil Nadu
Website:Myntra.Com

Hello i have ordered an item from myntra and received a wrong product. But now they are neither picking up the wrong product nor giving the refund. I have ordered a pair of capri and wanted a bigger size in exchange. But in exchange i have got a shrug instead.
The order number is[protected]-1160501.
Complaints number - incedent number[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
8
87rakeshp
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return and refund policy in myntra

Address:560076
Website:www.myntra.com

I have ordered 3 products from myntra and got the delivery on 6th July. One of the 3 doesn't fit me well so i raised refund request on the same day and got the expect pick up date as 16th July. Waited for the mentioned date, no one came for the pick the product. After that i got one message from Myntra on 18th July that today they supposed to pick the product, no one came to pick the product not even contacted me so i dialed the number mentioned...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy